676 Amc Jobs - Page 13

Budgetary Control, B.R.S, MIS reports, Service Tax, Statutory Payments & Records, Petty Cash, Bank related works, Estimates & bills to clients Insurance, Maintenance of Assets (AMC), Handling labour records, Work releated to Bank operations, Muster Roll, Arranging Travel for Seniors, System's Support Engineer Graduate with experience in same line. Excellent communication skills, both written and verbal

Role & responsibilities Broadly this position looks at a person handling the entire Channel business for assigned region. The job is primarily managing & nurturing all the mapped channel partner relationships along with adding new CPs to garner higher market share of business. To maximize the sales from the assigned channel relationships To handle & nurture all mapped CP relationships. To onboard & develop new CPs to expand the business footprint Regularly update, assist & motivate the CPs. Improvise & implement any business development activities in the assigned relationships Work as a coordinator between the operations/client servicing and mapped Clients/CPs Preferred candidate profile Must have experience of selling PMS/AIF/AMC products through various Channel Partners like IFs, NDs, Mass Effluents, Banks, Securities firms etc.

Responsibilities: * Perform elevator installations, maintenance & commissioning * Follow safety protocols at all times * Install, maintain & troubleshoot lifts using AMC technology * Collaborate with team on project execution

SERVICE ENGINEER - HVAC JOB DESCRIPTION: About Company: Company is into HVAC Projects and sales of HVAC engineering components. Job Description: SERVICE ENGINEER 5-7 years experience on Servicing of HVAC Engineering products. 1. full time job, 2. Diploma Engineer (Diploma in Electrical/ Mech) and 3. Candidate should be working in HVAC industry, in Servicing of HVAC engineering products. Qualification: Diploma in Electrical/ Mech Engineering. Role/ Activity will be: 1. To take up Servicing and Commissioning work for the engineering products in the region. 2. To keep touch with clients servicing team and co-ordinate any requirement of servicing. 3. Maintaining reports, records and send Activity report to management. Location: Mumbai / Pune HVAC, tender, rendering, engineering components, service, repair, maintenance, AMC, HVAC components, HVAC projects, Pumps, Balancing valve, BMS -------------- Please send your resume to radialhr[at]gmail[dot]com with your details in the below format for us to expedite the process: Email Subject: #993336- SERVICE ENGINEER Email Content: Position applied for:SERVICE ENGINEER Total Exp: Relavant : Current CTC: Current Location: Willing to work at Mumbai / Pune: Qualification: Expected CTC: Notice Period: Reason for Change: Source: https://www.radialhr.net

-Maintain and service UPS systems, including AMC's -Conduct installations, maintenance, repairs, and AMCs. -Diagnose and troubleshoot UPS equipment. -Provide exceptional technical support and collaborate with customers for efficient issue resolution.

-Maintain and service UPS systems, including AMC's -Conduct installations, maintenance, repairs, and AMCs. -Diagnose and troubleshoot UPS equipment. -Provide exceptional technical support and collaborate with customers for efficient issue resolution.

Role & responsibilities We are seeking an experienced Service Engineer to join our technical team. Your expertise should be in UPS systems and Servo Stabilizers. Key Responsibilities: Installing, commissioning, and testing equipment at client sites. Diagnosing and troubleshooting hardware and software issues. Performing on-site repairs and replacing faulty components. Conducting preventive maintenance under Annual Maintenance Contracts (AMCs). Providing technical support and clear explanations to clients. Preferred candidate profile

Job Title: Service Engineer Location: Remote (Pune, Maharashtra, India) Department: Service & Support Industry: Healthcare / Medical Equipment Job Summary: We are looking for a dedicated and technically sound Service Engineer to manage the installation, demonstration, maintenance, and servicing of IVF Lab equipment The ideal candidate will be responsible for ensuring high-quality customer support, coordinating with the head office, and contributing to turnkey lab setups Key Responsibilities: Install and demonstrate IVF Lab equipment at customer locations Submit weekly service reports to the Head Office every Friday as per the Service Reporting Protocol Attend to and resolve service complaints as assigned by the Service Manager Coordinate with the Head Office to ensure timely customer support Conduct maintenance and repair of installed equipment as needed Participate in all equipment demonstration activities Handle Annual Maintenance Contracts (AMC) for all equipment in coordination with the Service Coordinator Participate in the validation and certification process of IVF laboratories Assist the Projects Team with the setup and commissioning of Turnkey IVF Lab projects Submit a detailed monthly expense report by the 5th of each month for the previous months expenditures Plan travel and request tour advances by submitting a proper travel itinerary Travel extensively to customer sites for installation, service, and maintenance support Qualifications: Diploma / b-sc / b-tech / BE / ITI in Electronics or Electrical Engineering

Job Description Responsibilities Troubleshooting, Installation, Maintenance and Repair of Industrial automation systems Maintaining communications with customers to ensure resolution and proper follow-up Draft and submit Service reports Suggest technical feedback and improvements based on field observations Adhere to company Rules & Regulations strictly Carry out the Job as per Team Leader Instructions to meet Customer Satisfaction Job profile demands extensive travelling & working on late hours and Sundays Identify and participate in Sales opportunities for new AMC and Renewal Note: We need b-e EEE and Diploma in EEE completed candidate Work type: Field job Location : Chennai, Hyderabad Required Skills Attention to detail Active listening and troubleshooting skills Outstanding communication skills with team and clients An analytical mind and strong problem-solving ability Letter /Email Writing Skill Knowledge of computer Hardware & software (Like Word, Excel, PPT, Operating System Installation, etc) Ability to work in overtime and weekends Learning Skill to understand our Software Solution & Automation Solutions Job Details Role Level: Intermediate Work Type: Full-Time Country: India City: Chennai Company Website: https://aciautomation,/ Job Function: Customer Service Company Industry/ Sector: Other What We Offer Health Insurance Travel Allowance PF About The Company Searching, interviewing and hiring are all part of the professional life The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand Report Similar Jobs Sales Coordinator Talentmate Spray Painter Talentmate Financial Market Analyst (225-701) Talentmate Media Planning (225-701) Talentmate Graphic Designer signage (225-701) Talentmate Technical Service Assistance Arabic Speaker (225-701) Talentmate Disclaimer: talentmate, is only a platform to bring jobseekers & employers together Applicants are advised to research the bonafides of the prospective employer independently We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information We also recommend you visit Security Advice for more information If you suspect any fraud or malpractice, email us at abuse@talentmate,

Installations & Demonstration of all IVF Lab equipment to customers The reporting of which should be sent to the head office every Friday, as per Service Reporting Protocol To handle all service complaints as assigned by the Service Manager and co-ordinate for the same with the H O for timely service to the customer To cater to all Maintenance & Repair requirements of the equipments installed To be involved in all activities related Demonstration of all Equipments Responsible for handling AMC contracts for all Equipment's in co-ordination with the Service coordinator To be involved in activities relating to Validation of IVF Labs and Certification To assist the Projects team in the set-up activities of Turnkey Lab Set-ups Responsible to send a monthly expenses statement by the 5th of the next month for expenses of your previous month For any advance required for tour, you will email us your tour plan in advance Job Involves travelling to our customer sites Qualification : Diploma / B Sc / B Tech / ITI / BE Electronics / Electrical Location : Ahmedabad & Pune

Identify the key markets and customers and evaluates the potential for service sales. Generate and develop Service Sales in the region. Responsible for AMC renewal, PA, Conversion and recovery. Meet clients regularly for rapport development. Correspond with clients for renewal of contract and as and when necessary. Two months prior to the expiry of free service contract date inspect the elevator. Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary. Lead team to complete given task and facilitate them in case of need. Check the opportunity to potential T-Business. Make efforts for acquisition and recoveries & achieving the target. Education & Experience required Diploma/BE in Engineering 5-8 years in handling service in Elevator industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Ability / Confidence to handle high profile Key Customers Desirable Experience in Elevator industry. Location - Akhnoor,Bengaluru,Dlf,Gurugram,Hyderabad,Jammu,Ludhiana,Malad,Mangaluru,Mumbai,Nagar,New Delhi,Noida,Shanti

We are hiring a Service Engineer Digital Printing for Coimbatore location. The role involves installation, commissioning, and servicing of digital fabric direct printing machines, along with handling AMC, customer training, and technical support. The candidate must have 58 years of hands-on experience in service roles with OEMs or digital textile printing companies. Proficiency in troubleshooting, machine overhauling, RIP software, ERP/SAP systems, and MS Office is essential. The position requires extensive travel and excellent communication skills to ensure customer satisfaction and uptime of machines.

Agreement execution with the Manpower, service & AMC vendors, and timely renewal. Issuance of Letter of Intent, new agreements, renewals, and amendments Addendum to the manpower service agreements as per the revised minimum wages time to time or as & when required. Supervision of PR, PO, against the agreements for timely execution. Generation of MIS and reporting to management regarding Agreement status and figures etc. Co-ordination between the vendor, compliance & operations team for the smooth operations of the sites and timely resolution of the problem. Sourcing and negotiating with new vendors & contractors for material supply and services at all locations. Follow-up with vendors for timely supply of material and services. Supporting team in execution of annual rate contracts with vendors for material supply at the sites. Co-ordination with DLF team on various issues and whenever support required. Ensuring adherence to relevant legal and regulatory frameworks, corporate governance guidelines, and ethical standards in all procurement activities Identify, evaluate, and onboard suppliers/vendors, negotiate contracts, and establish robust partnerships to secure favorable terms and conditions. Co-ordination with legal team & vendors for vetting and execution of agreement / AMC draft.

Profile: Medical Lab Incharge Onsite and Permanent Job description: Roles and Responsibilities: - Authorize release of test report based on the Buyers protocol & test methods - On time responds to Buyers & clients queries, emails and calls - Responsible for reviewing revisions, updates on test parameters, protocols and regulations, etc. and circulating these to the concerned lab team - Training lab staff as per updated, revised protocol received from clients and brands - Support team to develop capability on new test parameters as received in buyer protocol - Training & Supervising the handling, operating and maintenance of test equipment. - Supervising preparation and maintenance of document as per requirement of ISO 17025 - Monitor accuracy of ILC/ PT programs and timely delivery of Test results and Test reports - To monitor NABL and Buyers/ clients accreditation process & correlation activities - Responsible for efficient operations of testing lab. - Responsible for on-time delivery of test reports and maintaining TAT - Responsible for development of new test methods required as per revisions and updates - Seek approvals for revision of test reports, Invoices - Ensure AMC/ CMC for test instruments, Calibration tools, standard reference materials are in place. - Coordinate with QM/ Quality executive to respond and resolve customer complaints / claims, non-conformances and in the corrective and preventive action Exp.- 1-16yrs

Profile: Medical Lab Incharge Onsite and Permanent Job description: Roles and Responsibilities: - Authorize release of test report based on the Buyers protocol & test methods - On time responds to Buyers & clients queries, emails and calls - Responsible for reviewing revisions, updates on test parameters, protocols and regulations, etc. and circulating these to the concerned lab team - Training lab staff as per updated, revised protocol received from clients and brands - Support team to develop capability on new test parameters as received in buyer protocol - Training & Supervising the handling, operating and maintenance of test equipment. - Supervising preparation and maintenance of document as per requirement of ISO 17025 - Monitor accuracy of ILC/ PT programs and timely delivery of Test results and Test reports - To monitor NABL and Buyers/ clients accreditation process & correlation activities - Responsible for efficient operations of testing lab. - Responsible for on-time delivery of test reports and maintaining TAT - Responsible for development of new test methods required as per revisions and updates - Seek approvals for revision of test reports, Invoices - Ensure AMC/ CMC for test instruments, Calibration tools, standard reference materials are in place. - Coordinate with QM/ Quality executive to respond and resolve customer complaints / claims, non-conformances and in the corrective and preventive action Exp.- 1-16yrs

Must have experience in - Sales & service - SMT/PCBA equipment & machinery, Wave soldering machine, Reflow oven Preventive maintenance strategies and planning & AMC Installation, after sales, application support.

Hi, Hiring || RM- Mutual Funds Sales - Banca channel - ON Role - B2B Minimum 1 Year Mutual Funds Sales Experience required. Roles and Responsibilities :- To promote all the product line of Mutual Fund To up sell Mutual Fund products to Retail/HNI Clients To generate fresh leads and acquire clients through reference to shore up the clientele To achieve sales and revenue targets spread across product mix Desired Candidate Profile To achieve the business targets assigned in terms of up selling Mutual Fund Products enhancing and upgrading the Client Net worth relationships More Information Contac HR. Uttam -9949101406 Call / WhatsApp. your resume Share updated resume:- uttam@avaniconsulting.com No charges.

Typing letters, preparation of quotation, sales contract, proforma invoice, agreements and reports Arranging travel and accommodation Taking minutes at meetings Invoice Preparation in Tally International Tender Documentation Required Candidate profile Bachelor’s degree.(B.A/B.COM/MBA) MS Office., Basic Knowledge of Tally Excellent verbal communication skills Customer service skills Able to use a computer and main software packages competently

As a Plant Equipment & Tooling Maintenance Manager at Forvia, a sustainable mobility technology leader, your mission and responsibilities include overseeing all maintenance-related work, reducing equipment breakdowns, and improving Plant DLE, MTTR & MTBF. You must have knowledge of AB PLC, Siemens PLC, Scanners, and be proficient in maintenance documentation. Experience in welding machines, canning lines, robotic welding, press machines, and forming machines is essential. You will be responsible for TPM implementation, solving repeat breakdowns through various methodologies, and managing spare parts effectively. Additionally, you will implement the FES system for maintenance and handle AMC and Utility activities. To succeed in this role, you should have a BE in Electrical/Electronics/Mechanical Engineering with 14-16 years of relevant experience. Strong analytical skills, maintenance system knowledge, and a continuous improvement attitude are crucial. Technical proficiency in PLC systems, automation, SPM, and mechatronics is required. Leadership competencies such as managing complexity and driving results are essential for this position. At Forvia, you will work in an engaging environment where you can contribute to the development of sustainable mobility technologies. With opportunities for career development in a global automotive supplier, you will be part of a diverse and collaborative team focused on excellence, speed, and quality. The company values lifelong learning and offers resources for personal and professional growth through FORVIA University. By joining Forvia, you become a part of a transformative industry committed to achieving CO2 Net Zero and promoting diversity and inclusion. Forvia, as an automotive technology group, is at the forefront of smarter and more sustainable mobility solutions. With a rich history and a global presence, we are dedicated to driving change in the automotive industry. Our commitment to CO2 Net Zero and innovation positions us as a leader in delivering solutions that benefit road-users worldwide.,

- Responsible for Branch operations, New Clients Acquisition, business development and MIS reporting and compliance and service quality at branch. Customer Care - Anti Money Laundering, Third party Products, Health, General, Life insurance products. Required Candidate profile Must have good Investment Knowledge From BFSI Industry. Any sales/operations Any BFSI Proffered. Ready to travel. Good Communication

Train new IFDs on using digital platforms & mobile app for Mutual Funds, IPOs, Bonds, NCDs, FDs, etc. Drive and support IFDs. Acquire new IFDs & promote primary market products. Organize business development events and engagement activities for IFDs.

Agreement execution with the service providers and the AMC vendors and timely renewal. Issuance of new agreements / AMC, renewal of the same and amendments to such AMC & agreements. Clearance of material purchase requisition Sourcing and negotiating with new vendors & contractors for material supply and services at all locations. Issuance of central (non - site specific) contracts and work-orders to vendors. Generation of MIS, weekly reports to management regarding procurement, inventory status, vendor payments etc. Execution of annual rate contracts with vendors for material supply at the sites. Addendum to the manpower service agreements as per the revised minimum wages time to time or as & when required. Disposal of scrap, used lube oil, old batteries, e-waste etc. from all the buildings. Checking of legality of the vendor & client agreement and co-ordination with the legal team for earliest closure. Co-ordination with legal team & vendors for vetting and execution of agreement / AMC draft. Co-ordination between the vendor, the site officials and the accounts department for the smooth operations of the sites and timely resolution of the problem. Co-ordination with DLF team on various issues and whenever support required. Active participation in stores during the renewal of British Safety Council for the central team and individual site store. Necessary files monitored related to safety while purchasing of material & procurement of services. Monitoring Contractor Safety Management (CSM) standard in the procurement system. Empanelment of contractors based on the CSM standard guidelines, arranging documents from them and final closure. Execution of the further stages of the standard in the buildings. Follow-up with vendors for timely supply of material and services. Supervision of PR, PO, material supplies, issuance of material, payment of vendors etc.

Business: Property and Asset Management, Mumbai What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Roles & Responsibilities* 1. Submit your site MBR data to the Operations Manager by the 1st of each month. 2. Submit your site safety cross data to the Operations Manager, Fire & Safety SME, and EHS SME by the 1st of each month. 3. Submit the attendance of service partners' teams with proper approval by the 1st of each month. 4. Follow up with service partners for E-Invoices and approve them on or before the 4th of each month. 5. Submit your site attendance and cost sheet to the client for approval by the 5th of each month. 6. Upload the approved cost sheet on the Overview portal by the 7th of each month, informing the JLL finance and operations teams via email. 7. Submit your site MMR by the 9th of each month. 8. Submit KADence data on the Overview portal by the 10th of each month without fail. 9. Submit CIEL staff attendance to CIEL HR by the 15th of each month. 10. Follow up with CIEL HR for their invoice and approve it on or before the 20th of each month. 11. Follow up with the finance team for JLL invoices and submit them to the client on or before the 22nd of each month. 12. Conduct JLL performance evaluations with the client and vendor partners by the 15th of each month. 13. Maintain an invoice tracker and follow up with the client for outstanding payments, ensuring receipt within 45 days after submitting the JLL invoice. 14. Conduct a MMR review with the client in the presence of the Operations Manager. 15. Conduct Quarterly Business Reviews (QBR) and Annual Business Reviews (ABR) with the client in the presence of the JLL Operations Manager and City Lead. * Staff Management:* 1. Raise requisitions on Workday for any resignations from JLL/CIEL site staff. 2. Ensure that you and your subordinates mark attendance on the Overview portal daily and approve site staff attendance by the 15th of each month to ensure smooth salary processing. 3. Initiate the contract renewal process two months before the site contract expires, including taking approval for the revised salary structure of JLL staff and sending it to the Operations Manager for further processing. 4. Align candidates for the client interview process upon receiving a resignation from any site staff, ensuring a smooth handover and takeover process. *Operational Duties:* 1. Conduct daily site rounds and share observations with the client and JLL operations team, including an action plan. 2. Ensure each Subject Matter Expert (SME) visits your site twice a year and submit audit closures within 15 days of completion. Review the audit report with the client in the presence of the respective SME. 3. Be transparent with your Operations Manager regarding any site information and send daily reports via email/WhatsApp/phone. 4. Timely upload all vendor or AMC contract agreements in the Overview compliance module. 5. Report any site incidents immediately to your Operations Manager and the JLL WhatsApp incident group. Upload the incident report with Root Cause Analysis (RCA) on the CMO portal within 24 hours. 6. Handle resident service requests or complaints politely and diplomatically, taking feedback from residents or clients on every complaint. 7. Maintain a site master tracker and send it to your Operations Manager every month on or before the 10th. 8. Mark your and your subordinates' leaves on the Workday portal and email the client and Operations Manager for approval. 9. Ensure no manipulation of site documentation or information and adhere to ethical standards; violations related to money, POSH, or the use of alcohol, tobacco, or drugs at the site will result in immediate termination. *Communication and Training:* 1. Reply to every email within 24 hours. 2. Conduct subject matter training with the respective site HOD & site staff and upload the training data on the Overview portal. 3. Ensure service partners conduct training for ground staff twice a month, collecting training attendance sheets and evaluations, and uploading the data on the Overview portal. 4. Identify site loopholes and discuss action plans and solutions with clients. 5. Create a vendor pool through PAM activity groups, the JLL vendor database, and personal connections, ensuring submission of three proposals with vendor details to the client. Ensure vendors are registered with JLL or have written feedback from any site lead or Operations Manager. *Technology and Reporting:* 1. Prepare a 52-week Planned Preventive Maintenance (PPM) planner and implement it at your site. 2. Implement JLL technology platforms such as Overview, Evolution, KADence, Compliance Portal, and CMO at your site, completing all tasks before escalation from the JLL RO. 3. Send DMR and fill in PPM data on Evolution as per the schedule. Three escalations related to DMR & Evolution will result in a warning letter from your Operations Manager. *Emergency and Safety Procedures:* 1. Conduct fire mock drills at the site twice a year, ensuring fire tanks are full and fire & safety equipment is in good condition. 2. Form an Emergency Response Team (ERT) and display daily updates of the ERT team at the site. 3. Conduct handover and takeover processes from the developers project team or any previous agency as per the JLL HOTO checklist, informing JLL RO team and the client of any deviations. 4. Implement all JLL manuals, SOPs, and safety plans at your site, and communicate the same with the client. *Community and Client Engagement:* 1. Prepare an event calendar of festivals, ESG, and CSR activities for society engagement. 2. Implement one best practice at your respective sites every month. 3. Provide a revenue generation plan to the client and implement it at the site. 4. Create Minutes of Meeting (MOM) for every meeting and provide updates on a weekly basis. 5. Follow the to-do list or PM tracker which includes clients' concerns. 6. Work closely with your site team and Operations Manager without losing your temper, avoiding harsh and abusive language with colleagues, seniors, and clients. 7. Broadcast information before any event or activity to the client and send a newsletter after the event or activity. has context menu Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Clients: You will be working on Alta Monte, which is a Residential, located at Malad East Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

MAIN RESPONSIBILITIES: Ensure all customer complaints received via WhatsApp or email are logged in DART and tracked thoroughly until closure, with support from engineers and customers. Maintain regular communication with both customers and engineers to provide timely updates on complaint status. Escalate unresolved or delayed complaints to the respective service engineers and the National Service Manager. Capture customer feedback after service and prepare Customer Satisfaction Index (CSI) reports for management. Manage commissioning of all newly supplied machines by collecting details from the sales team, coordinating engineer visits, tracking execution, and creating IBase entries upon completion. Handle all AMC and calibration-related activities, including sending proposals to customers, scheduling service visits, collecting feedback, and ensuring timely completion of tasks. Maintain accurate records for AMC and calibration work, such as customer POs, invoices, installation and service reports, tracking sheets, contact details, follow-up plans, customer feedback, NABL-related data, and ZOHO entries. Track spare parts operations end-to-end, including submission of offers, receiving purchase orders, coordinating with vendors, and following up for payment collection. Monitor and report key service performance indicators including turnaround time, preventive maintenance compliance, customer satisfaction, retention, and conversion. Support service engineers in commercial tasks like booking orders in Star Connect and coordinating with commercial teams and vendors for AMC, R&S, and spare part orders. Coordinate all service activities across teams including engineers, vendors, and the commercial department to ensure timely and effective execution. Ensure timely submission of all tenders across regions by coordinating with relevant teams. Support the NABL team in all activities except preparation of certificates. Assist the service team with various other tasks such as report preparation, commercial follow-ups, database management, and tender documentation. COMPETENCIES REQUIRED: Able to handle large Excel datasets ( command over Excel is a must ); good email communication skills. Hands-on experience in service back office (CRM role / AMC handling). Must have the ability to grasp technical aspects of the products. Requires strong analytical skills; should be a good planner and organizer.

Key Responsibilities: Budget & Procurement: Assist in preparation and tracking of the facility management budget. Raise purchase requests for facility-related goods and services. Track consumption of consumables and stock inventory. Identify cost-saving opportunities without compromising service quality. Track and monitor budgets related to facilities management, ensuring cost control and compliance with financial plans. Vendor & Invoice Management: Coordinate and liaise with vendors and service providers to ensure timely delivery of services and supplies; monitor performance, and compliance. Collect and verify vendor bills/invoices, ensuring proper documentation before submission. Follow up with internal teams (procurement, finance) for timely approvals and payments. Prepare, maintain, and analyze MIS reports related to facilities operations cost, budgets, and vendor performance. General: Ensure safety and statutory compliance for all vendors and internal operations. Manage AMC/contract renewals and documentation. Conduct data analysis to identify trends, inefficiencies, and opportunities for cost savings and process improvements. Support the Facility team if required during unavailability of team members in facility ops Assist in contract management and vendor performance evaluation based on data insights. Maintain accurate records of all transactions and operational data for reporting purposes. Collaborate with internal teams to address facility-related issues promptly. Support the Facilities Manager in administrative and operational tasks as needed. Key Skills & Competencies: Excellent vendor management and negotiation skills. Strong understanding of budgeting and procurement processes. Good command over MS Excel, Outlook, and facility-related software/tools. Strong analytical and data interpretation skills and interpersonal skills. Ability to handle multi-location operations (if applicable) and multitask under pressure. Qualifications & Experience: Graduate in any discipline. Preferred: Diploma or certification in Facility Management / Operations. 6 years of relevant experience in facility management or property operations. Exposure to corporate/commercial real estate environments preferred.