- Bachelor's degree in Design, Human-Computer Interaction, or related field - 5+ years of experience in UX/UI design for consumer products - Experience with design tools such as Adobe XD, Figma, or Sketch - Portfolio demonstrating consumer-facing digital product design work Join our innovative digital payments team to create seamless payment experiences that impact millions of customers across India. You will design user-centered solutions for various payment scenarios while collaborating with cross-functional teams to drive the future of digital payments. This role offers an opportunity to work on large-scale projects that directly influence how customers interact with money in the digital age. Key job responsibilities • Design payment experiences across multiple use-cases including rewards, recurring payments, and bill payments • Create and maintain scalable design systems for various payment scenarios • Develop wireframes, prototypes, and high-fidelity designs throughout the product lifecycle • Apply research insights and data analytics to inform design decisions • Partner with product, engineering, and leadership teams to deliver user-centered solutions • Participate in research studies to understand user behaviors in digital payments A day in the life Your day might begin with a collaborative design review session with your team, discussing user feedback on recent payment feature launches. You'll spend time crafting wireframes for new payment flows, conducting usability sessions with customers, and iterating on designs based on research insights. You'll collaborate with engineers to ensure pixel-perfect implementation and work with product managers to align design solutions with business goals. Some days you might focus on evolving our design system, while others might involve deep-diving into analytics to understand user behavior patterns. About the team The Amazon Pay India Design team is a diverse group of creative problem-solvers dedicated to reimagining the future of digital payments. We work in a fast-paced, collaborative environment where creativity meets data-driven decision making. Our team combines expertise in user experience, visual design, and research to create solutions that serve millions of customers across India. We encourage experimentation and value fresh perspectives that can help us innovate in the digital payments space. Experience designing financial technology or payment products Knowledge of accessibility standards and inclusive design practices Understanding of mobile-first design principles Experience working in an agile development environment Background in conducting user research and usability testing Experience with design systems and component libraries Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of sales experience - Bachelor's degree Job Description Want to apply your research and survey design skills to build insights and shape business strategies for Amazon across different businesses? The Customer Experience Strategy organization is looking for a highly motivated, creative and curious individual to join our Customer NPS team in Bangalore. Our vision is to make Amazon Pay as the most trusted, convenient and rewarding Payment Experience in the market. As a Program Associate you will conduct NPS across multiple product lines (e.g. Travels, bills payment, UPI etc.). The insights you generate will have a direct impact on how product teams can shape customer experience improvement initiatives. With a dynamic, innovative and diverse environment, this role will provide you with ample opportunities to constantly build your skill set and address new challenges while you help Amazon to achieve its vision: to be Earth's Most Customer-Centric Company. The right candidate will be excited about the opportunity to be our customer insights evangelist and influence customer experience on Amazon! BASIC QUALIFICATIONS · Bachelor's degree in Computer Science, Engineering, Operations Research, Math, or related discipline · Proficiency in Excel and basic knowledge of SQL preferred · Strong Analytical skills – has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, derive meaningful insights and draw conclusions relevant to the business problem. · Communication skills – ability to communicate efficiently (written and spoken) in English. · Demonstrated ability to communicate complex technical problems in simple plain stories. · Ability to present information professionally & concisely with supporting data. PREFERRED QUALIFICATIONS · Experience in working with Excel · 2+ years’ experience with E-Commerce, Retail and Business Analytics would be an advantage · Basic knowledge of SQL Key job responsibilities Roles & Responsibilities: As an associate, the candidate will work closely with product, program, marketing and BI team for smooth running of the NPS program. The candidate will be expected to have a high bar in managing the stakeholders across multiple teams within Amazon. The role will cover: A) Managing end to end operations of the program and stakeholder B) Preparing, maintaining and publishing results via advanced dashboards or tableau for leadership C) Coordinating with stakeholders for smooth running of workflows D) Improvement & automation of manual processes E) Working effectively & independently in a fast-paced environment Excel Knowledge Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of sales experience - Bachelor's degree Job Description Want to apply your research and survey design skills to build insights and shape business strategies for Amazon across different businesses? The Customer Experience Strategy organization is looking for a highly motivated, creative and curious individual to join our Customer NPS team in Bangalore. Our vision is to make Amazon Pay as the most trusted, convenient and rewarding Payment Experience in the market. As a Program Associate you will conduct NPS across multiple product lines (e.g. Travels, bills payment, UPI etc.). The insights you generate will have a direct impact on how product teams can shape customer experience improvement initiatives. With a dynamic, innovative and diverse environment, this role will provide you with ample opportunities to constantly build your skill set and address new challenges while you help Amazon to achieve its vision: to be Earth's Most Customer-Centric Company. The right candidate will be excited about the opportunity to be our customer insights evangelist and influence customer experience on Amazon! BASIC QUALIFICATIONS · Bachelor's degree in Computer Science, Engineering, Operations Research, Math, or related discipline · Proficiency in Excel and basic knowledge of SQL preferred · Strong Analytical skills – has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, derive meaningful insights and draw conclusions relevant to the business problem. · Communication skills – ability to communicate efficiently (written and spoken) in English. · Demonstrated ability to communicate complex technical problems in simple plain stories. · Ability to present information professionally & concisely with supporting data. PREFERRED QUALIFICATIONS · Experience in working with Excel · 2+ years’ experience with E-Commerce, Retail and Business Analytics would be an advantage · Basic knowledge of SQL Key job responsibilities Roles & Responsibilities: As an associate, the candidate will work closely with product, program, marketing and BI team for smooth running of the NPS program. The candidate will be expected to have a high bar in managing the stakeholders across multiple teams within Amazon. The role will cover: A) Managing end to end operations of the program and stakeholder B) Preparing, maintaining and publishing results via advanced dashboards or tableau for leadership C) Coordinating with stakeholders for smooth running of workflows D) Improvement & automation of manual processes E) Working effectively & independently in a fast-paced environment Excel Knowledge Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements Join our Customer Trust team at Amazon Pay to lead end-to-end fraud prevention and risk management initiatives. In this role, you will develop and implement strategies to enhance payment security while maintaining a seamless customer experience. You will collaborate with cross-functional teams to build innovative solutions that protect millions of customers and merchants across global markets. Key job responsibilities - Design and implement comprehensive risk management programs to protect payment transactions across multiple geographic regions - Partner with product and machine learning teams to develop automated fraud detection and prevention solutions - Create and standardize investigation protocols to improve accuracy and resolution time for fraud cases - Lead cross-functional initiatives with Analytics, Product, and Engineering teams to identify and address security vulnerabilities - Develop measurement frameworks and analytics dashboards to monitor program effectiveness and drive data-driven decisions - Build and maintain relationships with external partners to strengthen fraud prevention capabilities - Establish best practices and standardized processes for emerging markets in Latin America, Middle East, and Asia Pacific regions - Collaborate with marketing teams to develop customer education programs on payment security and fraud prevention A day in the life You will start your day reviewing key metrics and fraud patterns from different regions. You might meet with machine learning teams to discuss new detection models, collaborate with product teams on security feature implementations, or present program results to senior leadership. You will analyze trends, make strategic decisions about risk thresholds, and work across teams to implement solutions that protect both customers and the business. About the team The Customer Trust team is central to Amazon Pay's mission of becoming the most trusted payment experience globally. We are a diverse group of problem solvers who combine analytical thinking with customer obsession to build innovative security solutions. Our team works across multiple geographies and collaborates with various Amazon teams to protect millions of transactions daily. 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Experience working in fraud and abuse prevention space in large consumer facing payments or fintech space Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 3+ years relevant experience in financial/business analysis - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - 3+ years of experience with Advanced SQL, advanced Excel and Data visualization tool like Tableau, Power BI etc. - Strong acumen and relevant experience in hypothesis testing and exploratory data analysis - 5+ years of experience in B2C business across marketing analytics, consumer research, consumer loyalty functions - Ambitious individual with a strong analytic approach and bias for data based judgement, Inquisitive mindset with proven problem solving ability, and a passion for big data - Proven track record in leveraging customer insights for influencing business teams Amazon's vision is to be the earths most customer centric company . The ambition of the Amazon payments business is to transform payments in India . The payments data team provides data and insights to the partner verticals so as to enable them to take decisions. This a senior role. The role requires team-work and building a business perspective. The individual will have to interact extensively with other members within the team, across business lines work in partnership with Machine Learning and Central Customer Analytic teams. There will be a steep learning curve, adding a fair amount of business skills to the individual. Key job responsibilities 1) Ability to do exploratory analysis: Fetch data from systems and analyze trends 2) Identify consumer segments that need to be actioned to drive adoption of Amazon Pay 3) Developing India specific customer segmentation models to improve the efficiency of marketing and financing product roadmap inputs . 4) Establishing mechanisms for cross functional teams to consume customer insights to improve engagement along the customer life cycle 5) Work with cross functional teams About the team The ambition of the Amazon payments business is to transform payments in India . The payments data team provides data and insights to the partner verticals so as to enable them to take decisions. Advanced SQL / data mining skills Extensive experience in reports/dashboards automation Experience with statistical analysis (R/python) Experience working with data visualization tools and creating data visualization concepts (Tableau preferred, D3 is a bonus) E commerce experience is preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Experience with Microsoft Office products and applications - 1+ years of capacity planning, operations planning, business analysis or similar experience - Experience with Workforce Management Planning We are seeking a detail-oriented WFM and MIS Analyst to join our team. The ideal candidate will optimize staffing levels, manage service levels, and drive operational excellence through data-driven decision making. Key job responsibilities • Manage queue, skill, and profile configurations to optimize staffing alignment with volume de-mands • Monitor and analyze real-time service levels, making necessary adjustments based on arrival pat-terns, scheduling, and productivity metrics • Conduct thorough root cause analysis on SLA misses through comprehensive data analysis • Contribute to the development and implementation of new performance metrics and tools • Lead change management initiatives related to workforce optimization • Manage escalation protocols for major operational issues • Maintain effective communication across all levels of organization, particularly regarding adher-ence issues • Develop and maintain daily, weekly, and monthly performance reporting Knowledge of SQL and Excel at a moderate or advanced level Experience with Workforce Management Planning and Forecast Planning Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree in Analytics, Statistics, Economics, or related field - 4+ years of experience in B2C business analytics, marketing analytics, or consumer research - 2+ years of experience with Advanced SQL and data visualization tools (Tableau, Power BI) - 2+ years of experience in financial or business analysis - Experience in hypothesis testing and exploratory data analysis - Track record of influencing business decisions through data-driven insights Transform the future of payments in India by joining Amazon's Payments Data Team. In this role, you'll leverage data analytics to drive strategic decisions and shape the evolution of Amazon Pay. Working at the intersection of payments, analytics, and customer insights, you'll collaborate with cross-functional teams to develop data-driven solutions that enhance customer experience and business growth. Key job responsibilities •Design and execute exploratory data analyses to identify customer trends and opportunities • Develop customer segmentation models to optimize marketing strategies and product roadmaps • Create and implement analytical frameworks to improve customer engagement across their lifecycle • Partner with business teams to translate data insights into actionable recommendations • Lead data-driven initiatives to accelerate Amazon Pay adoption across customer segments A day in the life Your day typically involves mining complex datasets, collaborating with Machine Learning teams, and presenting insights to stakeholders. You'll analyze customer behavior patterns, identify growth opportunities, and work closely with cross-functional partners to implement data-driven strategies. You'll also mentor team members and contribute to the evolution of our analytical capabilities. About the team The Payments Data Team is integral to Amazon's mission of transforming payments in India. We combine advanced analytics with business acumen to deliver actionable insights to our partners. Our team thrives on solving complex problems and creating innovative solutions that enhance the payment experience for millions of customers. Advanced degree in Analytics, Statistics, or related field Experience with statistical programming languages (R/Python) Knowledge of report automation and dashboard development Experience with D3 visualization Background in e-commerce analytics Experience working with large-scale datasets Knowledge of payment systems and financial services Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 5+ years of business development, partner development, sales or alliances management experience - MBA from a Tier I B-School - Experience analyzing data and best practices to assess performance drivers - Strong communication skills which include the ability to write compelling, concise documents. - Proven analytical skills and ability to influence people both internally and externally Are you passionate about driving strategic partnerships in the banking sector? Join our team at Amazon Pay as a Business Development Manager focused on banking partnerships in India. You'll conceptualize, pitch, and execute key programs with major banks, directly impacting the success of various Amazon.in businesses. This role offers exposure to senior leaders both at Amazon and in the Indian banking ecosystem. Your strategic thinking and relationship-building skills will be crucial in shaping the future of digital payments in India. business plans Key job responsibilities • Develop and manage relationships with major banks in India • Negotiate funding and strategic projects with banking and network partners • Collaborate with internal teams (category, finance, marketing, operations) to align goals for Amazon, brands, and banks • Organize and lead top-level leadership workshops to create and implement quarterly and annual joint business plans • Conceptualize and pitch new strategic initiatives to senior stakeholders • Analyze market trends and partnership opportunities to drive business growth A day in the life In this role, you'll start your day by reviewing the latest banking industry news and updates. You might then jump into a strategy session with internal teams to align on partnership goals. Later, you could find yourself in a high-stakes negotiation with a major bank, pitching a new collaborative program. Your afternoon might involve analyzing the performance of existing partnerships and brainstorming innovative ideas for future initiatives. About the team The Strategic Partnerships team at Amazon Pay is at the forefront of revolutionizing digital payments in India. We work closely with major financial institutions to create seamless, customer-centric payment solutions. Our team thrives on innovation, strategic thinking, and the ability to navigate complex partnerships. We're passionate about making a tangible impact on how millions of customers in India transact online and in-store. Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps Experience interpreting data and making business recommendations Experience identifying, negotiating, and executing complex legal agreements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning At Amazon Pay, we're looking for a Senior PMT to scale our offline payments business. You will own the technical strategy and execution to expand Amazon Pay's merchant acceptance network and build solutions that matter for customers. You will drive Amazon Pay Products adoption, merchant integrations and scale merchant acceptance while working backwards from both merchant and customer needs. This role requires strong technical leadership and a bias for action, focusing on: Key Responsibilities: • Drive adoption metrics for Amazon Pay products (Amazon Pay Balance, Amazon Pay Later, Co-Branded Credit Cards) across offline merchant networks • Own end-to-end merchant integration solutions including Dynamic QR, Static QR implementation and store onboarding • Build and scale middleware solutions and TSP/Aggregator integrations for the merchant ecosystem • Launch and iterate on in-store payment experiences through device integrations, cards acceptance, and Cards COP • Drive merchant engagement through Salesforce tools and partnership programs • Partner with engineering, product, business and operation teams to deliver merchant solutions • Define and execute technical roadmaps that meet business goals while ensuring operational excellence Basic Qualifications: • Experience building technical products and working directly with engineering teams • Track record of delivering results in ambiguous environments • Strong technical acumen with ability to dive deep into systems and architectures • Data-driven decision making with focus on customer experience and operational metrics You will need to think big while staying focused on the details. Success in this role requires technical depth, customer obsession, and ability to get things done. Experience in using analytical tools, such as Tableau, Qlikview, QuickSight Experience in building and driving adoption of new tools Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - End to End delivery – from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc - End to End delivery – from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc - Data oriented approach – a keen eye for numbers and the ability to derive insights and product decisions-based numbers. Ability to handle ambiguous situations where limited information is available. Solid grasp on statistical techniques for experimentation and analysis is an added advantage. - Stakeholder management – ability to work effectively across both internal and external industry leaders; negotiate complex topics and resolve conflicts. Amazon Pay India's mission is to be India's most convenient, rewarding, and trusted payment platform. We're seeking a Senior Product Manager to lead our Transit & Mobility vertical, with the ambitious goal of making Amazon Pay the one-stop destination for all transit-related payments in India. Key Mandates: Metro Transit Leadership: Own the vision and execution to onboard all major metro systems in India onto Amazon Pay Build deep integrations with metro authorities for seamless ticket booking and QR-based entry Create subscription products for regular commuters (weekly/monthly passes) Develop cross-city interoperable solutions for frequent travelers Target: Achieve comprehensive metro coverage across all operational cities in India FASTag Excellence: Scale Amazon Pay ICICI FASTag to top 5 position nationally Build and optimize offline distribution networks with ICICI Bank Create specialized solutions for commercial fleet operators Achieve 5% market share in FASTag recharges Key job responsibilities Core Responsibilities: Product Development: Design unified transit dashboard for users to manage all transit payments Innovate to scale offline distribution channels for Amazon Pay Fastag Build best-in-class success rates for all transit-related transactions Develop automated recharge and payment capabilities across services Business Development: Lead partnerships with metro authorities, state transport departments, and NETC Negotiate commercial terms and integration specifications Work with government stakeholders for policy alignment Create sustainable revenue models across transit offerings A day in the life A typical day will contain a mixture of all the following • A daily health review of all your key business metrics and diving deep into any of them if you observe an anomaly • Working in partnerships with User experience, technology and category teams to build out customer facing experiences, product requirement documents, debating phases and creating a robust go-to-market plan • All the while, while reviewing NPS scores, voice of customers, come up with new ideas and build product strategy for upcoming months in partnerships with billers and regulator Proficiency in data tools like SQL, Quicksight, Figma, weblabs is an added advantage Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION We're seeking an innovative Senior Product Manager to lead Amazon Pay's growth initiatives, with a primary focus on driving traffic to Amazon Pay and increasing adoption across its various use-cases. This role will be crucial in optimizing navigation paths, developing marketing technology solutions, and enhancing the Amazon Pay homepage experience to boost customer engagement and usage. Key job responsibilities Key Responsibilities: Own and optimize the customer journey to Amazon Pay across multiple navigation touchpoints within Amazon's ecosystem, with the goal of increasing discoverability and adoption Develop and execute strategies to drive traffic to Amazon Pay, highlighting its diverse use-cases (e.g., online purchases, bill payments, peer-to-peer transfers) Lead the redesign and continuous improvement of the Amazon Pay homepage, focusing on user experience, feature showcase, conversion optimization, latency and availability of page Create and manage marketing technology products including push notifications, WhatsApp channels, and email campaigns to promote Amazon Pay use-cases and drive user engagement Collaborate with UX/UI teams to design intuitive, conversion-focused interfaces for Amazon Pay integration points Partner with analytics teams to establish measurement frameworks for traffic sources, use-case adoption, and homepage engagement Work cross-functionally with Engineering, Marketing, and Business Development teams to implement high-impact features that showcase Amazon Pay's value proposition Define and track key performance indicators (KPIs) for Amazon Pay traffic growth, use-case adoption, and homepage effectiveness BASIC QUALIFICATIONS Bachelor's degree Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services End to End delivery – from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc End to End delivery – from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc Data oriented approach – a keen eye for numbers and the ability to derive insights and product decisions-based numbers. Ability to handle ambiguous situations where limited information is available. Solid grasp on statistical techniques for experimentation and analysis is an added advantage. Stakeholder management – ability to work effectively across both internal and external industry leaders; negotiate complex topics and resolve conflicts. PREFERRED QUALIFICATIONS Proficiency in data tools like SQL, Quicksight, Figma, weblabs is an added advantage Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION India Payments org comprises of three product portfolios (a) Core Payments Portfolios & Affordability solutions like IBD, NCEMI & Rewards (b) First-party Payment Instruments a.k.a. Amazon Pay Products (APP) (5 of them), and (3) Everyday Use Cases (EUC) (32 of them). These businesses are significantly different from each other, involve large data exchanges and analysis. Hence the need for AI/ML products for insights and customer targeting and deepening customer engagement is fast growing. Amazon Pay India is looking for a product manager with a strong Data Science / Tech background to guide the vision and mission of the Advanced analytics team at Amazon Pay, guiding a team of highly motivated Data Scientists and analysts Key job responsibilities The leader would work closely with software developers, category, business and operations teams to get the products developed. a) own and develop further the portfolio of data science products (such as Outlier Analysis Tools, Economic profit estimation tools, Next Best Action prediction, Advanced targeting, Spend optimization, and existing data pipes to other Amazon ML teams to guide their prediction). c) Build and interpret causal models d) Own the Propensity Data Platform (PDP) built using deep neural networks, that powers automated widgets and is used for business insights. The platform also generates customer segments for marketing, impacting an estimated 10M customers on a weekly basis and improving their customer engagement. e) Write BRDs and other Amazon standard review docs to communicate vision and progress to management. About the team The Pay data team consists of 3 verticals: a) Platform team who maintain the Single Source of truth for all pay data. b) Business partnering team who work with Business stakeholders to serve their reporting and other analysis needs c) Advanced analytics team who build AI / ML products that deal with targeting, optimisation, anomaly detection, help determine causality. These model outputs can also be consumed by business leaders for gaining deeper insight. The role being publicised is for this Advanced analytics leader. BASIC QUALIFICATIONS Bachelor's degree Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Experience contributing to engineering discussions around technology decisions and strategy related to a product 7+ years of technical product or program management experience Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product PREFERRED QUALIFICATIONS Experience in using analytical tools, such as Tableau, Qlikview, QuickSight Master's degree Experience managing data pipelines Experience as a leader and mentor on a data science team Knowledge of Statistics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.