169 Amazon Lex Jobs - Page 3

Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation).

Desired Qualifications: 10+ years of industry experience 4+ years experience developing and deploying conversational virtual assistants 4+ years hands-on experience utilizing platforms like Amazon Lex, Google Dialogflow, IBM Watson, Microsoft Bot Framework, Kore.AI, Rasa, or Clinc 2+ years hands-on experience building Gen AI applications using Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) architectures including setting up vector databases and prompt engineering Fluency in writing code in Python, JavaScript, C++ or some other high-level language Experience designing multi-agent collaboration workflows (e.g., planner-executor, tool-selector). Familiarity with agent mem...

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989...

Knowledge of Conversational AI Frameworks and technologies,Such as STT, TTS, SSML, NLP, NLU, LLMS. Exp in developing Chat bot,voice bot using cognigy,infobig or similar conversational AI platforms Require Immediate joiner. Contact- 9810966639 (Aman)

Job Title: Amazon Connect Architect Location: Remote Job Type: Full-time Experience Level: Contact center Amazon connect Architect Department: Contact Center Solutions Job Summary: We are seeking an experienced Amazon Connect Architect to lead the design, development, and implementation of cloud-based contact center solutions. The ideal candidate will have deep expertise in Amazon Connect , Contact Flow scripting , Amazon Lex bots , and overall contact center architecture. You will work closely with cross-functional teams to transform customer engagement strategies using scalable and secure AWS services. Key Responsibilities: 1. Amazon Connect Architecture & Design Design and implement end-t...

About the team This team focusing on development and customization of IVR applications for Financial Institutions and Banks What you will be doing Plans and coordinates all aspects of technical projects from initiation through delivery. Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed. Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate. Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. In...

Description As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by ...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Connect Good to have skills : NA Minimum 12 year of experience is required Educational Qualification : 15 years full time education Summary :A seasoned technology leader with deep expertise in Amazon Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-e...

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Amazon Connect Good to have skills : AWS Architecture, AWS Lambda Administration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Contact Center Engineer with strong hands-on expertise in Amazon Connect and related AWS services. The ideal candidate will design, implement, and support cloud-based contact center solutions, ensuring high availability, scala...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Genesys Cloud CX Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Contact Center Engineer with strong hands-on expertise in Amazon Connect and related AWS services. The ideal candidate will design, implement, and support cloud-based contact center solutions, ensuring high availability, scalability, and seamless customer experience.Roles & Responsibilities:Design, configure, and maintain ...

The Role: As a Cloud Native Engineer, you will be responsible for architecting, designing, and deploying cloud-native solutions that enable scalable, secure, and efficient application development. You will leverage AWS servicesparticularly Amazon Connect, Amazon Lex, Lambda, and API Gatewaywhile guiding teams and stakeholders through the adoption of best practices in cloud architecture. This role combines hands-on technical expertise with leadership, ensuring delivery excellence and alignment with business goals. Key Responsibilities: Lead and guide a team of engineers to design, build, and deploy cloud-native solutions using AWS services. Own project planning, resource allocation, and deliv...

About The Role Job Title - Amazon Connect + Level 7 ( Manager ) + Entity (S&C GN) Management Level Level 7 - Manager Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hyderabad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 10 year(s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and se...

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 1 0 Senior Analyst Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 4 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functio...

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 11 - Analyst Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 2 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As...

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 9 - Consultant Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 5 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. ...

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Amazon Connect Good to have skills : AWS Architecture, AWS Lambda Administration, Tech Solution Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Contact Center Engineer with strong hands-on expertise in Amazon Connect and related AWS services. The ideal candidate will design, implement, and support cloud-based contact center solutions, ensur...

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Amazon Connect Good to have skills : AWS Architecture, AWS Lambda Administration, Tech Solution Architecture Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a highly skilled Senior Contact Center Engineer with extensive experience in designing, implementing, and managing enterprise-scale Amazon Connect solutions. The candidate should bring deep technical experti...

Role Summary We are seeking a skilled developer with at least 3 years of experience to design, build, and deploy conversational bots using AWS Lex and Amazon Connect. The ideal candidate will be proficient in JavaScript and Node.js, experienced in deploying bots to WhatsApp as a channel, and comfortable working in omnichannel environments. --- Key Responsibilities 1. Design, develop, and maintain conversational bots using AWS Lex and integrate with Amazon Connect. 2. Implement bot backend logic and integrations using JavaScript/Node.js (Lambda or container-based services). 3. Deploy and configure bots on WhatsApp (via supported providers or AWS integrations) and other channels as part of an ...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue e...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Lead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensure alignment with business goals. Collaborate with cross-functional stakeholders to drive innovation, maintain compliance, and optimize customer experience through ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :1015 years with Minimum 10 year(s) of experience is required Amazon Connect flows, AWS Lambda , Amazon Connect Contact CenterAWS Lambda and Lex bots, Amazon ConnectLead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensu...

Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes: Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such...

EXL Services.com ( I ) Pvt. Ltd. is looking for Lead Assistant Manager to join our dynamic team and embark on a rewarding career journey We are seeking a skilled AWS Solutions Specialist with expertise in AWS Connect, AWS Lex, and AWS Lambda, along with a strong foundation in various other AWS services. The ideal candidate will have experience in designing and implementing solutions for both inbound and outbound call handling, demonstrating technical proficiency and a growth mindset to learn and adapt to new AWS technologies. Key Responsibilities: AWS Lex: Develop and optimize chatbot solutions with a solid understanding of the basics. Utilize contexts, session attributes, and contract attri...

EXL Services.com ( I ) Pvt. Ltd. is looking for Lead Assistant Manager to join our dynamic team and embark on a rewarding career journey We are seeking a skilled AWS Solutions Specialist with expertise in AWS Connect, AWS Lex, and AWS Lambda, along with a strong foundation in various other AWS services. The ideal candidate will have experience in designing and implementing solutions for both inbound and outbound call handling, demonstrating technical proficiency and a growth mindset to learn and adapt to new AWS technologies. Key Responsibilities: AWS Lex: Develop and optimize chatbot solutions with a solid understanding of the basics. Utilize contexts, session attributes, and contract attri...

EXL Services.com ( I ) Pvt. Ltd. is looking for Lead Assistant Manager to join our dynamic team and embark on a rewarding career journey We are seeking a skilled AWS Solutions Specialist with expertise in AWS Connect, AWS Lex, and AWS Lambda, along with a strong foundation in various other AWS services. The ideal candidate will have experience in designing and implementing solutions for both inbound and outbound call handling, demonstrating technical proficiency and a growth mindset to learn and adapt to new AWS technologies. Key Responsibilities: AWS Lex: Develop and optimize chatbot solutions with a solid understanding of the basics. Utilize contexts, session attributes, and contract attri...