Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0 - 3 years
2 - 5 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring for both Voice and Non voice only for Gurgaon / Noida (Only Voice an) Rotational shifts All Qualifications are eligible. Call HR Rehana @ 9353584804/ HR Moshin @7730806138/ whatsapp only HR Manjula @ 7981370945
Posted 2 months ago
0 - 3 years
2 - 3 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring for both Voice and Non voice only for Gurgaon / Noida (Only Voice and blended) Rotational shifts All Qualifications are eligible. Call HR Rehana @ 9353584804/ HR Moshin @7730806138/ whatsapp only HR Manjula @ 7981370945
Posted 2 months ago
0 - 5 years
4 - 6 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring for both Voice and blended process only for Gurgaon Rotational shifts All Qualifications are eligible. Call HR Rehana @ 9353584804/ HR Moshin @7730806138/ whatsapp only HR Manjula @ 7981370945
Posted 2 months ago
0 - 5 years
3 - 5 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring for both Voice and Non voice only for Gurgaon / Noida Rotational shifts All Qualifications are eligible. Call HR Rehana @ 9353584804/ HR Moshin @7730806138/ whatsapp only HR Manjula @ 7981370945
Posted 2 months ago
8 - 12 years
12 - 16 Lacs
Chennai, Nagpur
Work from Office
Hi, We are Hiring For ITES Company For Order Management Role. Job Description: Overall 8+ years of Experience in Order Management with minimum 2 years in PO Creation in Retails Industry Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: 1) Experience in Report consolidation and Summary Generation 2) Proficiency in Excel and Macro Creation (SQL & VB Scripts) 3) Good Analytical Skill 4) Experience in JDA 5) Good Communication and Presentation Skills Preferred Skills: a) Minimum 2 Years of Experience in Retail Industry b) Buyer Role Experience c) PO creation Experience d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 381 b) For Position in Nagpur Search : Job Code # 382
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 2 months ago
1 - 4 years
3 - 5 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts (Day Shifts For Females) 4: Customer Support 5: 5 Days Working 6: Salary 26500 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 4 years
3 - 5 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 2 months ago
1 - 4 years
3 - 5 Lacs
Delhi, Greater Noida, Noida
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts (Day Shifts For Females) 4: Customer Support 5: 5 Days Working 6: Salary 26500 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts (Day Shifts For Females) 4: Customer Support 5: 5 Days Working 6: Salary 26500 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 2 years
5 - 5 Lacs
Pune, Bengaluru
Work from Office
Greeting from KVC CONSULTANTS t LTD.!! We are looking for candidates interested to work in leading MNC for Bangalore and Pune Location . Job Title: Senior Voice Process Executive Location: Electronic City Job Type: Full-time Job Title : Senior Voice Process Executive Location : Hinjewadi Phase1 Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Proven 1 to 2 year of International voice customer support experience required Rotational Shift with rotational week off 5 days of working Salary--- Rs 5.75 LPA Benefits: Both side cab facility Roles and Responsibilities in an International Voice Process BPO-- Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts : Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR VEDANTI 9628373764 HR AKANSHA 9821182648 HR VANSHIKA 9628373762 HR DIVYA 9821182650
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Chennai, Hyderabad, Mumbai (All Areas)
Work from Office
BPO for technical support / Customer support Voice process Excellent communication req Chennai & Bangalore location US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Pls call kishore 9176149292 for more info Immediate joining required Thanks, Kishore 9176149292
Posted 2 months ago
5 - 10 years
8 - 15 Lacs
Chennai
Work from Office
Digital Marketing Specialist with expertise in Google Ads, Facebook Ads & Amazon Ads Managing & opptimizing Amazon Ads campaigns to increase sales Specialist in SEO, SEM, SMM, SMO, Marketing, Content Writing Develop & execute effective PPC campaigns Required Candidate profile Managing the 10 members Team Expertise in Amazon Advertising Tools kindly reach us Gokuladevi 8668041213 adducoindia@gmail.com
Posted 2 months ago
3 - 6 years
4 - 6 Lacs
Noida
Work from Office
Job Title: Ecommerce Executive Location: Hybrid + Noida, India (May require work from office full time in future, currently WFH) Salary: Competitive Job Type: Full-time, Permanent About Us Desire Bathrooms is a leading supplier of high-quality bathroom fixtures, radiators, and accessories in the UK to retailers across the country. We are dedicated to offering stylish, durable, and competitively priced products to our customers. We are building our digital presence and you will help increase our footprint in the online space working independently and along with various Ecommerce agencies to draw out the best for the company. Job Overview We are seeking a dynamic and detail-oriented Ecommerce Executive to oversee and optimise our online sales channels. This role involves managing website content, improving the customer journey, optimising product listings, analysing sales performance, and implementing strategies to enhance online revenue. The right candidate should be well versed in the Digital Marketing landscape and looking to progress with the company long term. Key Responsibilities • Manage and update the website with accurate product information, pricing, and images. • Optimise product listings with engaging descriptions, relevant keywords, and SEO best practices. • Implement strategies to increase website traffic, conversion rates, and online sales. • Work closely with digital marketing teams to coordinate promotions, paid advertising, and email campaigns. • Analyse ecommerce performance using tools like Google Analytics, reporting on sales trends, user behaviour, and conversion rates. • Assist our retail partners to sell online and increase their revenue. • Manage third-party marketplaces (Amazon, eBay, etc.), ensuring listings are up-to- date and competitive. • Monitor competitor activity and market trends to ensure we remains competitive. • Assist with customer service enquiries related to ecommerce orders, ensuring a seamless shopping experience. • Manage and maintain IT infrastructure, troubleshoot related problems, manage CRM effectively for maximum efficiency • Work with developers and designers to enhance website functionality and user experience. • Coordinate with logistics and warehouse teams to ensure smooth order fulfilment. Skills & Experience Required • Proven experience in ecommerce, online retail, or digital marketing. • Strong knowledge of ecommerce platforms (Shopify, WooCommerce, Magento, or similar). • Understanding of SEO, PPC, and digital marketing strategies. • Proficiency in Google Analytics, Google Search Console, and other performance- tracking tools. • Experience with online marketplaces such as Amazon and eBay. • Strong analytical skills and ability to interpret sales data. • Excellent written and verbal communication skills. • Ability to multitask and manage multiple projects in a fast-paced environment. • A keen eye for detail and an understanding of UX/UI principles. Preferred Qualifications • Bachelors degree in Marketing, Business, or a related field. • Experience in the bathroom, home improvement, or retail sector is a plus. • Familiarity with email marketing platforms like Klaviyo or Mailchimp. • Basic knowledge of HTML/CSS for minor website updates. Benefits • Competitive salary and performance-based incentives. • Staff discounts on products. • Professional development and training opportunities. • Flexible working arrangements where applicable. • Friendly and supportive work environment. If you are passionate about ecommerce and have the skills to drive online success, we’d love to hear from you. Apply now and be part of our growing team at Desire Bathrooms!Role & responsibilities Preferred candidate profile Perks and benefits
Posted 2 months ago
0 - 4 years
2 - 4 Lacs
Panchkula, Kharar, Solan
Work from Office
International Customer Service: Work From Office Location-Mohali Rotational shifts Voice/Chat Salary- upto 33k CTC Graduate/Undergraduate 5.5 days working Cab available for girls Interested candidates can WhatsApp their resume: HR KHUSHI 6280939007 Required Candidate profile Good communication skills in English language Must have some Technical knowledge Flexible with 24*7 shifts Performance based incentives Rotational off's Options for promotion Can relocate to Mohali
Posted 2 months ago
0 - 3 years
3 - 5 Lacs
Pune
Work from Office
Greetings, for the candidates who are the residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having minimum 1 year of International Voice/ Chat Experience. Profile - Senior Executive Job location - Pune, Viman Nagar Qualification : * UG / Grad all are eligible * Good Verbal --- communication skills in English *1 year International Voice / Live Chat Customer Care Experience required * Salary - Upto Rs 5 LPA Freahers ----Salary upto Rs3.80 LPA Roles and Responsibilities in an International Voice Process BPO-- Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts : Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Working days -5 (Rotational Shifts) Interested Candidates Call or Whats App resume Akansha - 9821182648 Vanshika - 9628373762 Riya- 96283 73761 ## KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 2 months ago
6 - 10 years
9 - 12 Lacs
Delhi, Gurgaon
Work from Office
About the Role: We are seeking a dynamic and experienced Assistant Vice President - Marketplaces to lead our marketplace operations across platforms like Amazon, Flipkart and others. The ideal candidate will manage a team of Key Account Managers (KAMs), MIS analysts, and coordinate directly with external paid media agencies. The primary objective is to drive consistent, profitable growth across all marketplaces, with a strong focus on performance marketing, data-driven decisions. The ideal candidate will have a strong background in marketplace growth strategy, paid ads, catalog optimization, and category expansion preferably some experience in the Health & Personal Care segment. Key Responsibilities: Own the P&L for all marketplace channels; drive month-on-month growth while maintaining profitability. Lead and mentor the team of Key Account Managers handling day-to-day operations on Amazon, Flipkart, and other marketplaces. Supervise the MIS reporting team to ensure timely, accurate, and actionable data insights for business decisions. Manage and optimize paid campaigns on Amazon (AMS/Sponsored Ads) and Flipkart Ads; coordinate with external performance marketing agencies to meet ROAS targets. Plan and execute new product launches, brand visibility campaigns, and seasonal sale strategies. Analyze category trends, competition, and pricing to identify opportunities and build growth plans. Collaborate with supply chain, pricing, finance, and product teams to ensure smooth operations across platforms. Monitor platform health metrics: return rates, customer feedback, inventory availability, buy box ownership, etc. Ensure catalogue hygiene across platforms titles, bullet points, A+ content, search keywords, pricing, and ratings. Build strong relationships with category managers at marketplaces to unlock growth opportunities and platform support. Requirements: 68 years of experience in e-commerce marketplace management, with hands-on experience on Amazon & Flipkart Knowledge of paid campaigns Prior experience in the Health & Personal Care or similar fast-moving consumer category preferred Strong analytical skills; ability to work with large sets of data and translate into actionable insights Leadership experience with a team of KAMs, analysts and external stakeholders Excellent communication and cross-functional coordination skills Preferred Skills: Proficiency with tools like Amazon Brand Analytics, Flipkart Ads, Helium10, and Excel/Google Sheets Knowledge of cataloging, inventory forecasting, and return rate optimization Ability to manage advertising budgets and optimize ROAS Strong understanding of marketplace policies, algorithms, and buyer behavior
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Bengaluru
Work from Office
Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 240
Posted 2 months ago
8 - 10 years
8 - 15 Lacs
Gurgaon
Work from Office
Hi We are hiring for Leading ITES Company for Collection - Manager Role Job Description: 8-10 years of overall work experience At least 5 years of leading a B2B Collections/OTC tower and experience of managing multiple teams. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Lead weekly/monthly/Quarterly performance reviews with the client. Coaching & feedback of the Tower Leads/ team leaders in terms of their team performance, people management, attrition, quality & complaints Managing the project to deliver SLAs & KPIs, floor walks, daily tracking and monitoring of performance against targets, encouraging an environment which best promotes companys cultural values and behaviors, ensuring the team to have the appropriate training, skills, and knowledge to be able to provide best customer services on every occasion, and are motivated to deliver against challenging standards of service levels. Managing client Relationship by creating win-win scenarios and add value through process improvement or cost savings. Ability to manage internal and external/client escalations and resolution handling. Good Working knowledge of upstream functions like sales, order management, master data management, credit management, billing, and downstream functions like - cash apps, deductions, dispute management etc. Potential risks identification and management. Awareness of failure points within operations and ability to plug- in effective mitigations timely. Meet the operational, functional, and business objectives required by the contract and provide a profitable interaction. Build enough backup capability within the team to manage training, attrition, and expansion needs. Resource Specification Prior experience of managing a team in International B2B Collections process with a span of 100+ Excellent communication skills in English (Written & verbal) Excellent interpersonal and client relationship skills Must possess functional and strategic knowledge of domain to manage and add value to the metrices. Data orientation, Analytical ability & Presentation skills with good knowledge of MS Office tools like Excel/PowerPoint To Apply for Manager - Collection Role in Gurgaon . Click the below link https://outpace.in/job/manager-collections/
Posted 2 months ago
3 - 5 years
6 - 9 Lacs
Gurgaon
Work from Office
Hi We are hiring for Leading ITES Company for Collection - Process Trainer Role Job Description: Minimum of 3-5 years relevant experience gained account receivables. Continuously revise training material, Quality checks & Standards and implement changes wherever needed Report on effectiveness of training and coaching interventions (pre & post) Ensure all training is followed by an assessment of understanding Operate within the set policies Person Specification Advanced interpersonal and customer service skills A customer focused, enthusiastic and flexible approach Excellent written, verbal and presentation/facilitation skills Ability to accurately interpret information as well as demonstrate satisfactory problem solving skills Ability to comprehend and apply program policies and procedures in an effective manner Competencies/Skills: Should be highly process oriented Excellent presentation skills (oral and written), as well as ability to motivate, teach and inspire staff Operational knowledge of MS Office: Excel, Word and PowerPoint Ability to problem solve. Self-development skills. Ability to handle multiple projects and prioritize Ability to identify training needs and prepare modules accordingly Qualifications: Graduate Desirable: Financial background with STRONG O2C account receivables experience as collection agent. Then have moved into a Coaching role, then promoted to a Training specific role. To Apply for Process Trainer - Collection Role in Gurgaon. Click the below link https://outpace.in/job/process-trainer-b2b-collection/
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Gurgaon
Work from Office
Hi, We are hiring for the ITES Company for Collection Role. Key skills- a) Any Graduate b) Minimum 1 year Collections Experience c) B2B Collections Experience is Preferred d) Excellent Communication Skills Job Description- 1. Should have prior experience in collections (preferably B2B collections) 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Hi We are hiring for the ITES Company for Team Lead Role. Job description: Minimum Experience of 2 yrs dealing with End customers as customer service is required. Should have managed a HR Helpdesk team of around 20-25 FTE. Should possess ability to manage escalations, manage process, and guide peers on HR transactions and help them achieve high accuracy and timeliness. The role also requires the incumbent to interface with clients and help resolve and eliminate causes of operational issues that may arise. Should have understanding of HR functions like Payroll & Employee data management. Preferably experienced in transition of helpdesk and documentation of SOPs. Skilled in understanding client needs, fostering communication, and delivering solutions that exceed expectations. Strong ability to collaborate cross-functionally to ensure seamless service delivery and client retention. Known for exceptional interpersonal skills, strategic problem-solving, and a commitment to enhancing client experience through proactive engagement and support. Monitored team performance through regular reviews, coaching, and feedback sessions to drive continuous improvement and maintain high levels of customer satisfaction. Developed and delivered training programs to upskill team members, enhancing their product knowledge, communication skills, and problem-solving abilities. Created detailed reports on team performance, customer feedback, and operational metrics, presenting findings to senior management and recommending strategic improvements. Skills: Team Handling Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquette To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore : Search Team Lead Contact Center (Job Code # 3)
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 2 months ago
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Amazon is one of the largest e-commerce and technology companies globally, with a significant presence in India. The job market for Amazon in India is thriving, offering a wide range of opportunities for job seekers in various roles and skill areas.
The average salary range for Amazon professionals in India varies based on experience and role. Entry-level positions such as Customer Service Associates can start around ₹3-4 lakhs per annum, while experienced roles like Software Development Engineers can earn upwards of ₹20 lakhs per annum.
A typical career path in Amazon may include progressing from roles like Software Development Engineer I to II, then to Senior Software Development Engineer, followed by Tech Lead, and potentially moving up to roles like Principal Engineer or Engineering Manager.
In addition to expertise in Amazon technologies and platforms, professionals in this field are often expected to have skills in software development, cloud computing, data analysis, project management, and problem-solving.
As you explore opportunities at Amazon in India, remember to prepare thoroughly for interviews by sharpening your technical skills and knowledge of Amazon technologies. With dedication and confidence in your abilities, you can secure a rewarding career at Amazon. Good luck!
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