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1 - 5 years
4 - 9 Lacs
Kolkata, Mumbai (All Areas)
Work from Office
Hi, We are hiring for the Leading ITES Company for HRO - Learning and Development Profile. Job Description: Knowledge & Experience: Working Experience of 1-5 years in Learning and development Excellent understanding of core process step and impact thereof Excellent process knowledge of Employee life cycle, L&D, C&B & PMS within organizations. Ability to properly research, identify, and document a system defect Ability to understand :- o the client administrative environment o the various Systems being used to process a participant issue o Workflow Management Basic understanding of MIS Behavioral Attributes Good interpersonal, verbal and written communication skills. Logical and efficient, with keen attention to detail. Strong customer service orientation. Ability to work in a team-oriented, collaborative environment. Effective Troubleshooting skills. Learning agility Good researching skills Core Role Responsibilities: Entering data in the HRIS related modules Identify training needs, keep track, and share the analysis with the business. Coordinating learning sessions Creating and updating content Analyze training effectiveness. Run the performance management activities such as Goal Setting, Mid Year, Year End & Talent review etc. Updates information in the scheduling systems, performs analysis to determine impact to available resources for the day. Runs Daily routine report that is provided to the HR Ops Team. Complete Mass uploads for data changes: Terms, Seniority Dates, and Minimum Wage. Understands customer requests and seeks clarifications in required situations Key Skills: a) Minimum 1 year Working Experience in Learning and Development b) Excellent of Employee life cycle, L&D c) Hands on experience of Updating information in the scheduling systems d) MIS Knowledge e) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 425 a) For Position in Mumbai Search : Job Code # 489
Posted 1 month ago
6 - 10 years
6 - 12 Lacs
Bangalore Rural, Bengaluru, Mumbai (All Areas)
Work from Office
Hi, We are hiring for the Leading ITES Company for Human Resources- US / Canada / UK Payroll Profile. Job description: Overall work experience of 6+ years in Payroll domain specifically managing all areas within Payroll Transaction services scope as well as Payroll integration with Time and HCM systems Experience in handling Clients: Escalations and reviews as well as daily interactions. Should have interacted with Customer for metrics and tracking Should have handled a team of 8+ associates for a client Ability to communicate with upstream and downstream payroll partners and other vendors to drive day to day operations. Preferred experience of handling client escalations Preferred experience on Payroll regulations for countries Preferable experience on multiple Payroll systems Preferred experience on managing Payroll Queries Skills 1) Excellent Communication Skills 2) MS Office & Excel Skills 3) Customer Management Skills 4) Presentation Skills 5) Coaching Skills Preferred Skills a) Should have handled a team of 8+ associates for a client b) Experience in US/Canada Payroll c) Experience on managing Payroll Queries d) Experience on Payroll regulations for countries e) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search for US Payroll : Job Code # 387 b) For Position in Bangalore Search for Canada Payroll : Job Code # 388 c) For Position in Bangalore Search for UK Payroll : Job Code # 389 d) For Position in Mumbai Search for US Payroll : Job Code # 488
Posted 1 month ago
1 - 5 years
3 - 6 Lacs
Gurugram
Work from Office
Hi, We are hiring for the ITES Company for Collection Role. Key skills- a) Any Graduate b) Minimum 1 year Collections Experience c) B2B Collections Experience is Preferred d) Excellent Communication Skills Job Description- 1. Should have prior experience in collections (preferably B2B collections) 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
1 - 5 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Blended Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts (Day Shifts For Females) 4: Customer Support 5: 5 Days Working 6: Salary 26000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call : 78988 22545 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 4LPA 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
2 - 4 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Greetings from KVC CONSULTANTS LTD. We are hiring for Technical support voice role for an MNC @Noida. Job Description Process:- -- International Telecom/Technical Voice Process Eligible :- -Graduates 2 Years of International Telecom/Tech Voice Experience Required. Salary :- - Upto Rs 5 LPA 5 days working Cabs available Perks & Benefits FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . MAHVISH 9628373766 SIMRAN 9821182647 RIYA 9628373761 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 1 month ago
3 - 8 years
2 - 4 Lacs
Noida, Kolkata, Chandigarh
Work from Office
Total 3yrs of exp from BPO out of this 1 yr TL exp ON PAPER, Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR,Chandigarh or kolkata,Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 1 month ago
- 4 years
2 - 4 Lacs
Mohali/SAS Nagar, Chandigarh, Kharar
Work from Office
International Customer Service: Work From Office Location-Mohali Rotational shifts Voice/Chat Salary- upto 36k CTC Graduate/Undergraduate 5.5 days working Cab available for girls Interested candidates can WhatsApp their resume: HR KHUSHI 6280939007 Required Candidate profile Excellent communication skills in English language Flexible with 24*7 shifts Performance based incentives Rotational off's Options for promotion Can relocate to Mohali Must be very fluent in English
Posted 1 month ago
1 - 5 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Non Voice in Pune/bangalore -- Candidates residing in Pune/bangalore may apply for the same Job Description: PROFILE 1- Biggest MNC in India - Hinjewadi ( excellent English communication needed skills mandatory ) Process 1- International voice process-- ELIGIBLE-- GRADUATES WITH EXCELLENT ENGLISH NTERNATIONAL COMMUNICATION SKILLS SALARY UPTO RS 4.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Process 2- International voice process-- ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------- PROFILE - 2 --- Leading ITES MNC in Electronic City- Bangalore Process 1-- INTERNATIONAL Customer Support Voice . ELIGIBLE-- GRADUATES WITH EXCELLENT ENGLISH NTERNATIONAL COMMUNICATION SKILLS SALARY UPTO RS 4.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Process 2- International voice process- ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Process 3- International voice process-- ELIGIBLE-- GRADUATES WITH 2 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 7 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------ PROFILE 3 - Leading ITES MNC - in pune Viman Nagar location TRAVEL * UG / Graduate * 1 year BPO experience NIGHT SHIFTS ONLY * * Experienced Salary:* * Salary upto 450,000/- with 30% hike. Net take home upto 30K. + PF + TA + Incentives performance based (2500) -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Vanshika 9628373762 Areesha 9628373763 Reba 9628373764 Divya 9821182650 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 1 month ago
2 - 5 years
2 - 4 Lacs
New Delhi, Jaipur, Delhi / NCR
Work from Office
work on Amazon(US,UK,AUS,EU), ETSY, eBay, Walmart, Alibaba ,International portals only. also know how to run Amazon/Walmart Ads and optimization. Email marketing specialist who have experience to run email campaigns through mailchimp/Kalviyo.
Posted 1 month ago
1 - 5 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Blended Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
1 - 5 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
1 - 4 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
1 - 4 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
1 - 5 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Blended Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
1 - 5 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 4LPA 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts (Day Shifts For Females) 4: Customer Support 5: 5 Days Working 6: Salary 26000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
1 - 4 years
3 - 4 Lacs
Noida, New Delhi, Greater Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
- 5 years
4 - 7 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2, Electronic City Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 7LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Divya -- 9821182650 Vanshika- 9628373762 Reba-9628373764 Siya -- 7565006263 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 1 month ago
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Amazon is one of the largest e-commerce and technology companies globally, with a significant presence in India. The job market for Amazon in India is thriving, offering a wide range of opportunities for job seekers in various roles and skill areas.
The average salary range for Amazon professionals in India varies based on experience and role. Entry-level positions such as Customer Service Associates can start around ₹3-4 lakhs per annum, while experienced roles like Software Development Engineers can earn upwards of ₹20 lakhs per annum.
A typical career path in Amazon may include progressing from roles like Software Development Engineer I to II, then to Senior Software Development Engineer, followed by Tech Lead, and potentially moving up to roles like Principal Engineer or Engineering Manager.
In addition to expertise in Amazon technologies and platforms, professionals in this field are often expected to have skills in software development, cloud computing, data analysis, project management, and problem-solving.
As you explore opportunities at Amazon in India, remember to prepare thoroughly for interviews by sharpening your technical skills and knowledge of Amazon technologies. With dedication and confidence in your abilities, you can secure a rewarding career at Amazon. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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