Key Responsibilities: Handle customer inquiries and complaints domestic. Share quotations, track orders, and provide regular updates Coordinate with logistics, sales, and accounts teams Maintain CRM records and follow up with leads Assist in documentation (invoice, dispatch) Skills Required: Strong communication (English) Basic rice product and packaging knowledge. Excel, Google Sheets, WhatsApp Web, CRM tools Time management and problem-solving Graduate (BBA/B.Com preferred) 1–3 years' experience in customer service
Key Responsibilities: Prepare and maintain daily, weekly, and monthly MIS reports Automate reports and dashboards using Excel, Google Sheets, or Looker Studio Extract, clean, and analyze large datasets for performance tracking Collaborate with different departments (Sales, Accounts, Logistics) for data updates Create and maintain visual dashboards for KPIs and operational tracking Ensure 100% accuracy and consistency in master data records Support ad-hoc analysis and generate insights for business decisions Key Skills Required: Proficiency in Advanced Excel (VLOOKUP, Pivot Tables, IF, SUMIFS, Charts) Strong working knowledge of Google Sheets, Looker Studio, or Power BI Familiarity with Google Apps Script or Macros (preferred) Excellent analytical, communication, and problem-solving skills Basic understanding of ERP, CRM, or financial reporting systems (bonus) Qualifications: Bachelor's Degree in Commerce, Business, IT, or related field 1–3 years of experience in MIS, data reporting, or operations support
Preferred skills: FMCG export experience (Agri preferred). Role Objective: Ensure Saifco’s export operations comply with trade regulations, certifications, and documentation for smooth shipments. Key Responsibilities Manage ICEGATE/DGFT registration & filings. Prepare export documentation (LC, B/L, COO). Advise on HS codes, GST refunds, and trade duties. Ensure compliance with APEDA, FSSAI, international norms. Liaise with customs, freight forwarders, and banks. Train export team on compliance processes. KRA / KPI Zero compliance lapses. On-time filing rate >98%. Duty refund claims success >95%. Zero shipment delays due to documentation. Must-Have Skills ICEGATE, DGFT, Customs knowledge. Export documentation expertise. Preferred Skills Experience with FMCG exports (Agri preferred). Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Internet reimbursement Leave encashment Work Location: In person
Preferred skills: FMCG export experience (Agri preferred). Role Objective: Ensure Saifco’s export operations comply with trade regulations, certifications, and documentation for smooth shipments. Key Responsibilities Manage ICEGATE/DGFT registration & filings. Prepare export documentation (LC, B/L, COO). Advise on HS codes, GST refunds, and trade duties. Ensure compliance with APEDA, FSSAI, international norms. Liaise with customs, freight forwarders, and banks. Train export team on compliance processes. KRA / KPI Zero compliance lapses. On-time filing rate >98%. Duty refund claims success >95%. Zero shipment delays due to documentation. Must-Have Skills ICEGATE, DGFT, Customs knowledge. Export documentation expertise. Preferred Skills Experience with FMCG exports (Agri preferred). Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Internet reimbursement Leave encashment Work Location: In person
Main Purpose: To take care of all machines in the rice mill and make sure they work properly without breakdowns. Main Duties: • Check all machines daily and make sure they are running smoothly. Do regular maintenance like oiling, cleaning, tightening belts, etc. Repair machines quickly if they stop working. Keep record of all maintenance and repair work. Make a plan to prevent machine breakdowns. Keep spare parts ready and order new ones on time. Help in setting up new machines and equipment. Work together with the electrical and production team. Guide and supervise the helpers or mechanical staff. Follow all safety rules inside the mill. Skills Needed: • Must know how rice mill machines work (like polishers, elevators, graders, shellers, conveyors). Able to find and fix mechanical problems quickly. Should understand belts, bearings, motors, gearboxes, and air compressors. Should be good at planning maintenance and keeping records. Teamwork and problem-solving skills. Qualification & Experience: • Diploma or ITI or B.Tech in Mechanical field. • 2–5 years of work experience in a rice mill or food industry (preferred). Performance Goals (KRA / KPI): • Machines should run smoothly with very less breakdowns. • Maintenance work to be done on time. • Maintain safety and cleanliness in the mechanical area. • Reduce machine downtime and repair costs. Job Type: Full-time Pay: ₹21,818.50 - ₹30,000.00 per month Benefits: Food provided Provident Fund Work Location: In person