Manage daily spa operations, ensuring smooth and efficient service delivery. Supervise, train, and schedule spa staff to maintain high standards of customer service. Monitor inventory levels, order supplies, and maintain equipment. Handle customer inquiries, resolve complaints, and ensure guest satisfaction. Collaborate with marketing teams to develop promotional strategies and special offers. Analyze financial performance and implement strategies to achieve revenue targets. Ensure compliance with health, safety, and hygiene regulations. Stay updated on industry trends and continuously improve spa services. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Experience: total work: 5 years (Preferred) Work Location: In person
Supervise and coordinate daily maintenance activities Assign work orders and monitor progress Conduct regular inspections of equipment and facilities Ensure compliance with safety and regulatory standards Develop and implement preventive maintenance programs Train and mentor maintenance staff Manage maintenance budgets and inventory Troubleshoot mechanical and electrical issues Maintain accurate maintenance records and documentation Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person
Clean guest rooms and public areas according to company standards. Restock supplies such as linens, toiletries, and cleaning products. Report any maintenance issues or safety hazards to management promptly. Ensure all cleaning equipment is used and maintained properly. Follow health and safety regulations and company policies. Assist with laundry duties as needed. Maintain inventory of cleaning supplies and request replenishments. Provide excellent customer service and respond to guest requests courteously. Collaborate with team members to complete tasks efficiently. Attend training sessions to stay updated on cleaning techniques and safety procedures. Job Type: Full-time Pay: Up to ₹16,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person
As an Assistant General Manager (AGM) at our resort, your main responsibility will be to oversee the operations and ensure the smooth day-to-day functioning. You will lead a team, manage budgets, handle guest relations, and ensure that the resort provides excellent service and memorable experiences. Despite the title of AGM, you will act as the overall head of the property. **Main Responsibilities:** - Oversee all departments including housekeeping, food & beverage, front office, spa, and maintenance. - Lead, train, and motivate staff to deliver top-quality hospitality. - Ensure smooth day-to-day operations and quick resolution of issues. - Manage vendor and supplier relationships. - Handle budgets, cost controls, and financial reporting. - Maintain high service standards, policies, and safety practices. - Monitor guest feedback and work to improve experiences. - Handle guest complaints and disputes professionally. - Support and drive marketing campaigns, events, and special promotions. - Ensure compliance with health, safety, and security requirements. **Reporting:** You will report directly to the Owners/Directors. **Performance Expectations:** - Maintain high occupancy levels and guest satisfaction. - Build staff efficiency and teamwork across departments. **Skills & Qualifications:** - Degree/diploma in Hospitality Management or related field. - 5+ years of resort or hotel management experience. - Strong leadership and team management skills. - Guest-first attitude with excellent problem-solving skills. - Knowledge of budgeting and operational management. - Experience in boutique, luxury, or eco-friendly resorts preferred. - Willingness to relocate and work in Coorg. **Growth Opportunities:** There is a pathway for you to be re-designated as General Manager based on your performance. **Additional Details:** - Job Type: Full-time **Benefits:** - Commuter assistance - Food provided - Provident Fund **Education:** Bachelor's (Required) **Experience:** Hotel management: 5 years (Preferred) **Work Location:** In person,