Aman Kia wakad

Location: Wakad, Pune On site-Full time Job Description: Template If you are an expert in handling client inquiries, adept at collaborating with other departments to optimize customer experience and have a passion for customer service, you are the ideal candidate for us. Your role Establish and maintain positive relationships with existing clients. Provide prompt, efficient, and satisfactory responses to customer inquiries. Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. Analyze customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. Responsibilities Handle inbound and outbound customer calls. Provide detailed information about products and services. Resolve customer complaints and issues in a timely manner. Maintain accurate records of customer interactions. Follow up with customers to ensure issues are resolved. Meet performance goals and targets set by the management. Collaborate with internal teams to improve customer service. pls send your Resume on [email protected] or call on 9699724769 Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person