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1 - 6 years

4 - 8 Lacs

Noida

Work from Office

Naukri logo

. JOIN 16+ Years OLD MNC!! - Responsible for providing internationlal passengers with best flight/hotel deals - Converting the inbound English booking inquiries (U.S PAX) into a sales - Meeting targets while maintaining quality and accuracy . Required Candidate profile . -Must have experience on Destination Oriented calls & Generic Calls -Proficient in English speaking and writing -Must be flexible with shift timing -Best incentive in the industry HR: 7835012418 . Perks and benefits Unlimited Incentives (In 6 figures)

Posted 3 months ago

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1 - 2 years

3 - 4 Lacs

Delhi, Noida

Work from Office

Naukri logo

Hiring Customer Care Agent From Travel BPO Experience Minimum for 06 months. Excellent communication skills and command over GDS must. Both Voice and Backend Executive Call or share resume 7838882457 SHRISTI *Need Female Fresher For Travel Sales Required Candidate profile Customer Support Executive For Travel process. Male rotational shift. Female fixed day shift. Only Travel BPO experience candidates can apply. salary upto 35 k ASAP Joiners. Only Nearby location Perks and benefits Cab + Incentives+ meal

Posted 3 months ago

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3 - 9 years

8 - 12 Lacs

Bengaluru

Work from Office

Naukri logo

Job Details Position : SR. MANAGER - AIRLINE CALL CENTRE Job Location BANGALORE HO Areas of interest INFORMATION TECHNOLOGY Job Type Professional Job ID SA-J523 Minimum requirements - Bachelors degree in Business, Economics, Finance, Marketing, or a related field (or equivalent experience) - Experience in call center management, revenue management, or sales roles within the airline, travel, or customer service industries. - Strong analytical skills with experience in data-driven decision making and performance reporting. - Proficiency with call center software, CRM tools, and revenue management systems. - Strong understanding of pricing strategies, demand forecasting, and revenue optimization. Key Responsibilities - Develop and implement revenue management strategies tailored to call center interactions. - Analyze customer data, booking patterns, and demand fluctuations to optimize pricing and inventory. - Monitor call center KPIs, create reports, and present findings to senior management. - Collaborate with customer service and quality assurance teams to ensure customer satisfaction. - Forecast revenue, monitor budgets, and track external factors impacting call center revenue. Preferred Skills: - Experience with airline-specific revenue management tools or systems (e.g., Amadeus, Sabre, etc.). - Familiarity with customer experience management frameworks. - Advanced knowledge of Excel, data analysis tools, and business intelligence software. -Experience in a high-volume call center environment.

Posted 3 months ago

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Exploring Amadeus Jobs in India

The job market for Amadeus professionals in India is thriving with various opportunities for individuals with expertise in this field. Amadeus is a leading provider of advanced technology solutions for the global travel industry, and many companies in India are actively looking to hire professionals with Amadeus skills.

Top Hiring Locations in India

  1. Bangalore
  2. Gurgaon
  3. Mumbai
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for Amadeus professionals in India can vary based on experience and location. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in the field of Amadeus may progress from roles such as Junior Analyst or Consultant to Senior Analyst, Team Lead, and eventually to roles like Project Manager or Director of Technology.

Related Skills

In addition to Amadeus skills, professionals in this field may benefit from having knowledge or expertise in areas such as travel industry trends, data analysis, customer relationship management, and software development methodologies.

Interview Questions

  • What is Amadeus and how does it benefit the travel industry? (basic)
  • Can you explain the process of booking a flight ticket using the Amadeus system? (basic)
  • How do you handle errors or issues while using the Amadeus system? (medium)
  • What are the different modules available in the Amadeus system and how are they used? (medium)
  • Can you describe a challenging project you worked on involving Amadeus integration? (medium)
  • How would you troubleshoot a connectivity issue with the Amadeus system? (advanced)
  • What are the security measures in place to protect customer data in the Amadeus system? (advanced)
  • How do you stay updated with the latest developments in the field of Amadeus technology? (basic)
  • Have you ever customized the Amadeus system to meet specific business requirements? If so, how? (medium)
  • Can you explain the concept of PNR (Passenger Name Record) in the context of Amadeus? (basic)
  • How do you ensure data accuracy and integrity when working with the Amadeus system? (medium)
  • What are the key challenges you have faced while working with the Amadeus system and how did you overcome them? (medium)
  • How do you prioritize tasks when working on multiple projects involving the Amadeus system? (basic)
  • Can you explain the role of GDS (Global Distribution System) in the travel industry and its relationship with Amadeus? (medium)
  • Have you ever trained others on how to use the Amadeus system? If so, how did you approach it? (medium)
  • How would you handle a situation where a client requests a custom feature that is not currently available in the Amadeus system? (advanced)
  • What are the performance optimization techniques you have used while working with the Amadeus system? (advanced)
  • How do you ensure compliance with industry regulations and standards when using the Amadeus system? (medium)
  • Can you discuss a recent innovation or improvement you made in the Amadeus system that had a positive impact on your team or organization? (advanced)
  • What are your thoughts on the future of Amadeus technology and its impact on the travel industry? (basic)
  • How do you collaborate with cross-functional teams when working on projects involving the Amadeus system? (medium)
  • Can you describe a scenario where you had to troubleshoot a performance issue in the Amadeus system? (advanced)
  • How do you handle conflicts or disagreements within a team while working on an Amadeus project? (medium)
  • What are the key factors to consider when implementing a new feature or functionality in the Amadeus system? (medium)

Closing Remark

As you prepare for your job search in the field of Amadeus, remember to showcase your expertise and passion for technology in the travel industry. With the right skills and knowledge, you can confidently pursue exciting opportunities in this dynamic and evolving field. Good luck!

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