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1 - 2 years
3 - 6 Lacs
Delhi, Gurgaon
Work from Office
Hiring travel sales agent Minimum 06 months to 2 years experience Only from US travel BPO Selling flight ticket/ Holiday packages Fluent English/ Spanish Must No fresher's No other Process experience Call or share resume 7838882457 SHRISTI Required Candidate profile Open for rotational shift Immediate joiners Salary between 40 to 60 k Cab + meal+ incentives+ pf 5 day's a week Rotational of Share resume @7838882457 Perks and benefits Cab + Incentives+ meal
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring Customer Care Executive Minimum 06 months experience only from travel BPO Fluent English or Spanish No fresher's at all Excellent command over GDS Open for rotational shift Resume #7838882457 SHRISTI * Female Fresher For Travel Sales Required Candidate profile Only Relevant experience candidates can apply Both Voice Process/ chat process hiring on Salary upto 40 k 5 day's work Immediate joiners can apply Perks and benefits Cab + Incentives+ meal
Posted 3 months ago
15 - 24 years
20 - 35 Lacs
Noida
Work from Office
IEnergizer Noida is hiring for VP Operations for Domestic Travel Process The candidate should have handled large span of control. Above 300 PLUS. Vice President Operations from Travel Background ONLY. Interested candidates can call/whatsapp HR Kailash @8800450667 Required skill: - Managing delivery of Travel accounts (Domestic) Delivery matrix and contractual SLA management. Ensure timely and accurate reporting of performance metrics and SLAs to the Management Day to day client management. Should be well versed with GDS. Managing a span of 500 + FTs across multiple Travel account. Lead all client and internal calls for the process, single point of contact. Responsible for deploying optimal workflow to deliver the desired delivery goals. Deploy and review proper Quality Control measures and Tollgates in process. Monitor and review trend analysis on dashboard/ MIS/ performance reports and recommend/ guide solutions and efficiency measures for further improvements. Identify opportunities to streamline business processes and systems. Represent the company and actively participate in operational reviews, MBRs/QBRs. Direct workflow, training and other shared services for optimum functioning of account. Manage attrition and career planning of all employees within span of control. Grow account strategically to increase top line for the organization. Manage and improve profitability of the account. Educational qualification - Post Graduate in Business Management. Work experience - 15+ years of relevant experience. Special requirements Strong written and verbal communication & technical writing skills. Strong understanding of contracts and key BPO dynamics governing them. Strong customer service orientation and client management skills. Fundamentally a strong people manager. Should be able to guide a team to success. Highly organized with a proven track record of delivering to deadlines. Exceptional attention to detail and output oriented & work under pressure Excellent People Management & leadership qualities. References are highly appreciated!!!
Posted 3 months ago
5 - 10 years
3 - 8 Lacs
Noida
Work from Office
iEnergizer is hiring for the Manager/ Sr. Manager Training role at Noida location!! GDS EXPERIENCE IS A MUST. Interested candidates can call or share resume with HR Kailash 8800450667 Job Description The position of an Manager / Sr. Manager Training involves overseeing and managing the training and development programs within an organization. This includes designing, implementing, and evaluating training initiatives to enhance employee skills and performance, as well as aligning training strategies with business goals. The Assistant Manager is responsible for leading a team, collaborating with various departments, and ensuring effective learning experiences to support employee growth and organizational success. Role & responsibilities Lead and mentor a team of trainers, offering guidance, feedback, and professional development opportunities. Design, develop, and deliver comprehensive training programs that align with organizational goals and enhance employee capabilities. Collaborate with department heads to identify training needs, performance gaps, and skill development requirements. Evaluate training effectiveness through assessments, surveys, and performance metrics, and make necessary adjustments to improve outcomes. Stay up-to-date with industry trends, best practices, and innovative training methods to ensure the training curriculum remains relevant and impactful. Foster a culture of continuous learning and development among employees, promoting the value of ongoing skill enhancement. Provide regular reports and updates to senior management on training initiatives, progress, and outcomes. Prepare and present regular reports to senior management on training initiatives, content strategy effectiveness, and hiring progress. Ensures that various training methods are being utilized, including presentations, role-playing, and interactive activities. Monitor trainee progress, provide constructive feedback, and address any questions or concerns. Develop and curate training content on the Intranet Portal Collaborate with subject matter experts to ensure training content is accurate, up-to-date, and aligned with industry standards. Maintain accurate training records, attendance, and performance metrics. Gather feedback from trainees and stakeholders to identify areas for improvement and make necessary adjustments. Preferred candidate profile Any Graduate with 1 year Manager / 3+ years as AM Training experience on paper can apply. Should have Excellent communication skills. Should be from BPO background. Comfortable to work in rotational shifts Perks and benefits Competitive Salary and Benefits package. Opportunity for professional growth. Collaborative and dynamic work environment. Virtual interviews: - Available. Immediate joiners Preferred.
Posted 3 months ago
0 - 4 years
1 - 4 Lacs
Delhi NCR, Delhi, Gurgaon
Work from Office
Hiring for Only Non technical Graduate Typing skill :- 30 wpm For BPO / call centre in Gurugram location Designation:- Cutomer support executive Freshers are welcome ONLY WHATSAPP YOUR RESUME AND LOCATION TO HR MANAGER:- 79827 39499
Posted 3 months ago
10 - 18 years
50 - 75 Lacs
Pune
Hybrid
Job Details- Work Location: Vimannagar, Pune Work Mode: Hybrid (2 days in office a week, 5 days Working, Sat-Sun Off) Note: Only looking for candidates who have Product Manager role experience in the Airline/Travel domain along with NDC, GDS. Candidates must have 2 to 3 years of working experience as a Product Manager (on paper). Preferred candidate profile 5+ years of well-rounded travel industry experience (with a focus on LCC and FSC carriers, websites and APIs) Strategic thinker with critical decision-making skills Output and delivery driven; experience working under pressure in a fast-paced role with significant context-switching Strong technical skills Exceptional organizational and project management skills Exceptional communication and customer-first attitude Entrepreneurial at heart with a focus on culture-building Proactive leader with strong business acumen Passion for problem-solving and root-cause analysis Experience managing resources with an inherent desire to help develop leaders The ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way Call: Sam- 7982371791 Email: Sam@hiresquad.in
Posted 3 months ago
2 - 7 years
4 - 8 Lacs
Maharashtra
Work from Office
Configures and manages the MS Fabric environment. Implements the security model and framework. Troubleshoots and resolves issues related to the MS Fabric environment. Collaborates with the DevOps engineers to ensure smooth deployment and integration of MS Fabric resources.
Posted 3 months ago
1 - 3 years
3 - 4 Lacs
Noida
Work from Office
Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Travel Process or PREMIUM AILRINES Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30,000 CTC (29,600 in hand) Job Responsibilities: Handle customer queries related to domestic travel bookings, cancellations, and modifications. Provide exceptional customer service and ensure a smooth travel experience. Utilize GDS tools for ticketing and reservations. Resolve customer concerns efficiently while maintaining service quality. Required Qualifications: Education: Graduates only Experience: Prior experience in a BPO setting is mandatory Skills: Proficiency in English communication and knowledge of any GDS tool Availability: Immediate joiners preferred Why Join Us? Competitive salary package No night shifts for female employees Professional growth opportunities Paid training provided To Apply- Virtual Interview: Share your CV via WhatsApp(8630583337) by writing "Travel Process" or email to schedule an online interview. Walk-in Interview: iEnergizer, at A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301 with a hard copy of your CV and Aadhaar card. Mention "Muskan HR" on your CV. Location : Noida Interested candidates can WhatsApp to Schedule their interview (MUSKAN HR- 8630583337 ) on the Below mentioned number. Interview Details: Contact Person: MUSKAN HR Contact Number : 8630583337 Timing : Monday to Saturday From 10:00 AM to 3 PM. Address : iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number " 8630583337
Posted 3 months ago
1 - 3 years
3 - 4 Lacs
Noida
Work from Office
Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Domestic Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 00,000 CTC (29,600 in hand) Requirements: Experience: Prior experience in the travel industry within a BPO setting is mandatory Skills: Proficiency in English and familiarity with any GDS tool Education: Graduates only Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person Virtual Interview: Send your CV to schedule an online interview Contact: HR Aishwarya Pandey 9958163579
Posted 3 months ago
2 - 7 years
2 - 4 Lacs
Kolkata
Work from Office
looking for an experienced Ticketing Executive to manage domestic and international ticketing operations, proficient in Amadeus and Galileo reservation systems and capable of handling ticket issuance, cancellations, rebookings, and fare calculations
Posted 3 months ago
1 - 5 years
2 - 7 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
US & UK Travel sales (ppc calls & meta ).Amadeus ,Gds ,Holiday packages ,flight sales ,spanish laguage .
Posted 3 months ago
5 - 6 years
6 - 12 Lacs
Pune, Gurgaon
Work from Office
Job Description This role is responsible for configuration and scripting on Concur Compleat and Amadeus Smart Flows. The candidate will use Concur Compleat and Amadeus Smart Flows to increase productivity related to the agent workflow process, end-to-end automation, client services, and operational quality assurance. This position reports to the Director of Automation. Job Responsibilities Receive, review, and process service requests from various internal and external departments. Gather business requirements from all applicable key stakeholders related to the implementation or enhancement of any of our internal applications/systems/processes and translate them into a functional Statement of Work. Analyze new and existing programming requests and provide expert support. Write routines and business rules, test, debug, document, and deploy new and modified code to quality control applications. Participate in code reviews for adherence to standards and specifications. Monitor processes for expected performance and respond to errors and emergency problems. Assume on-call responsibilities as required. Proficient in project management across departments & systems, ensuring the timely delivery of requests and appropriate tracking of requirements as defined. Provide recommendations for optimization of existing automation features, operational processes, and capabilities where applicable to promote standardization and efficiency. Communicate regularly and effectively on the status of all current projects and manage stakeholders expectations appropriately. Skills Expert knowledge of working and scripting on Concur Compleat and Amadeus Smart Flows. Good knowledge of Amadeus GDS. Basic working knowledge of online travel booking tools. Strong teamwork and interpersonal skills Excellent verbal and communication skills. Must be able to work independently and complete the deliverables on time and with the highest level of quality Experience and Education Requirements 5+ years of experience. Graduate in any field, preferably computer science or engineering.
Posted 3 months ago
1 - 6 years
2 - 5 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring For Ticketing Process Any Grad/UG With Min 1 Year Travel Exp Can Apply 5 Days Working || 2 off Salary - 6LPA Both Side Cab Loc- Navi Mumbai Relocation & Flight Tickets will Be Provided From Company For Interview Alignment @9953855726 Required Candidate profile Candidate Requirment -Must Have GDS Knowledge- -Must Know Amadeus-
Posted 3 months ago
2 - 7 years
2 - 6 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Greetings From Ishmeet Consultant !! Hiring for Travel Process Any Grad With Min 2 Years Travel Experience Can Apply Location :- Gurugram Salary Upto :- 6.5 lpa + incentives for more information Call YASH at 9811788353 Immediate Joining Only Required Candidate profile Amadeus is Mendatory English Communication Level C1 More Than 180 Days Gap Will Not Consider Within 2 Years
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Navi Mumbai
Work from Office
Process - Expedia Voice Process 5 Day Working || 2 Offs Rotational Shifts Both Side Cabs Location - Navi Mumbai Salary - Upto 6 LPA + Incentives Candidates Looking From Pan India For More Details Call & Whatsapp HR Nitin @9999435387 Required Candidate profile Any Grad With Minimum 1 Year International Travel Domain Experience Can Apply Candidate Must Have Knowledge About GDS, Amadeus, Sabre, Galileo Perks and benefits 15 Days Accommodation + Flight Ticket
Posted 3 months ago
2 - 6 years
4 - 6 Lacs
Gurgaon
Work from Office
Process - UK Travel (Email Process) 5 Day Working || 2 Offs Rotational Shifts Both Side Cabs Location - Gurgaon Salary - Upto 6.5 LPA Walk-in Interview For More Details Call & Whatsapp HR Nitin @9999435387 Required Candidate profile Any Grad With Minimum 2 Year International Travel Domain Experience Can Apply Candidate Must Have Knowledge About GDS, Amadeus
Posted 3 months ago
1 - 6 years
5 - 6 Lacs
Delhi NCR, Delhi, Gurgaon
Work from Office
* Job Title: International Non voice - Email Process * Shift – Rotational Shift – 5 Days Working Immediate Joiner Salary upto 6.5 Lpa LOcation :- Gurgaon If more info call or whatsApp HR Simranjit Kaur @9999436729 Required Candidate profile Graduate with minimum 1Year international Travel experience required NOTE :- Must have knowledge of amadeus/GDS Fluent in English More than 6 months Gap is not consider From Feb 2023 to Feb 2025
Posted 3 months ago
0 - 3 years
1 - 3 Lacs
Bengaluru, Bangalore Rural, Gurgaon
Work from Office
- Handle international travel bookings, cancellations, and modifications with accuracy and efficiency. - Utilize blended processes to manage multiple tasks simultaneously while maintaining high levels of productivity. HR Ms. Prismee- 97311 20307 Required Candidate profile Role- chat support Age criteria - upto 35 Experience - Fresher, Experienced Education - Graduation Fresher and Experienced both cam apply Rotational shifts Can facility ( two sides) 6 days working
Posted 3 months ago
1 - 6 years
3 - 5 Lacs
Navi Mumbai, Thane
Work from Office
GDS process - Experience - HSC/Grads with at least 1 year of extensive GDS knowledge & experience in Amadeus/Sabre (reissuance, refunds, cancellation, partial exchange, schedule change, reservations, rescheduling, partial exchange, etc) Required Candidate profile Rounds of interview- 4 rounds Essay writex score of 60 required before operations round Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms)
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Bengaluru, Bangalore Rural
Work from Office
Hiring for Travel Specialist :- (1-4 yrs exp) | Salary: 3L – 7L Senior Travel Specialist- (4-8+ yrs exp) | Salary: 6L – 9.5L Location :- Bangalore For more contact :- 7982741785 [ kiranpreet kaur] or mail :- kpreetimaginators@gmail.com Required Candidate profile For voice process Travel Specialist-(1-4 yrs exp) | Salary: 3L – 7L Senior Travel Specialist- (4-8+ yrs exp) | Salary: 6L – 9.5L 5 days working 2 offs Location :- Bangalore Both side cabs
Posted 3 months ago
1 - 4 years
6 - 6 Lacs
Delhi NCR, Gurgaon
Work from Office
Hiring for Travel Profile ! Experience - Minimum 18 months + CTC - Upto 6.60 LPA Location - Gurgaon Shifts - Rotational shifts Need Excellent Communication Skills
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Pune
Work from Office
Job Purpose Provide a high level of customer service and support to both existing and new clients and suppliers. Provide guidance and support to clients, using a variety of communication methods to enable the smooth running of day to day operations within the department. Key Result Responsibilities Process bookings, visas, and travel arrangements for clients accurately and efficiently, ensuring compliance with company procedures. Effectively upsell and promote products and services to achieve revenue targets. Build long-term relationships with clients and partners, ensuring confidentiality and maintaining operational excellence. Focus on enhancing financial growth and customer experience through market research and tailored offerings. Deliver outstanding customer service across all communication channels, adhering to company policies and service SLAs. Address client queries promptly, manage complaints calmly, and escalate issues through appropriate channels when necessary. Maintain a comprehensive understanding of services and systems (Air & Land arrangements). Finalize DSR (Daily Sales Report) and documentation on the issuance day to ensure seamless reporting. Foster collaboration by sharing knowledge and information with colleagues. Work flexible shifts, including weekends and holidays, and handle workloads effectively under pressure. Be adaptable to perform duties in different branches and locations based on business needs. Qualifications (Academic, training, languages) Bachelors/ Masters degree in travel/management/hospitality or related field. Certifications in sales management or IATA or related areas would be an advantage. Work Experience Minimum 3 years of experience within the travel industry. Proficiency with Microsoft Office Suite and CRM software. Previous experience using travel systems (like Galileo/Amadeus/Sabre or similar) would be an advantage.
Posted 3 months ago
3 - 5 years
3 - 6 Lacs
Jaipur
Work from Office
Job Purpose: We are looking for a dynamic and results-driven Sales Executive/ Senior Sales Executive . with a background in the airline or travel industry. The ideal candidate will have experience in sales, customer relationship management, and business development within the travel sector. Key Tasks: Identify and generate new business opportunities in the travel and airline sector. Develop and maintain strong relationships with clients, travel agencies, and corporate customers. Promote and sell travel-related services, including airline tickets, holiday packages, and travel insurance. Achieve and exceed sales targets through effective negotiation and customer engagement. Stay updated on industry trends, airline policies, and travel regulations. Provide excellent customer service and address client inquiries efficiently. Collaborate with the marketing team to enhance brand awareness and drive sales. Dimensions: Personal Qualities / Behavioral Competencies: Strong communication and negotiation skills. Ability to work independently and as part of a team. Experience of CRM tool. Knowledge of airline booking systems (GDS such as Amadeus, Sabre, or Galileo) is a plus. Target-driven mindset with a passion for sales and business growth. Education: Graduates Experience: 3+ years of experience in sales within the airline, travel agency industry, hotel industry
Posted 3 months ago
15 - 20 years
15 - 25 Lacs
Gurgaon
Work from Office
Job Responsibilities: Travel Experience with GDS knowledge preferred . Team Management - Managing a Team of Quality Evaluators and Team Leaders for aligned Processes Should have time and people management skills Client/Stakeholder management to drive and influence improvement objectives Quality Activities - Documentation for Transaction Monitoring Facilitate the sharing of best practices and implement them and drive performance benchmarking -Keeping Track on Process Trends Can identify process end to end and identify improvement opportunities basis broken links -Analyze and Report Trends in Agents/Process performance -Implement corrective action plans as and when required -Participate in quality systems improvement activities using six sigma methodologies -Recommend initiatives to improve transaction Quality through new quality tools and Motivational Dip check compliance - Weekly basis Calibration compliance - Weekly basis Weekly and Monthly reports - Weekly and Monthly basis Identify bottom Quartile and steps to improve them. Analyze and Report Trends in Agents/Process performance Knowledge, Skills, Other abilities: Well versed with travel domain knowledge & MS Office (Specially Excel, Word and PPT). Strong supervisory skills with an eye for detail. Result Oriented. Excellent written and verbal communication skills in English. Organized and Methodical. Target and deadline driven. Sound knowledge of MS Office (Specially Excel, Word and PPT) Knowledge of all QC Tools like Pareto, Six Sigma. FMEA, SIPOC etc.
Posted 3 months ago
1 - 5 years
1 - 4 Lacs
Noida
Work from Office
Role & responsibilities Job Title: International Travel Process Executive (Amadeus Experience Mandatory) Location: Noida, Sector 16 Salary: Up to 4.5 LPA Experience: Minimum 1 year required Work Days: 5 Days Working (Rotational Off) Transport: Both Side Cabs Provided Joining: Immediate Joiners Preferred Job Description: We are hiring for an International Travel Process Executive with mandatory Amadeus experience . If you have a passion for the travel industry and expertise in handling international bookings, this is the perfect opportunity for you! Key Responsibilities: Handling international flight bookings, cancellations, and modifications. Working with Amadeus GDS for reservations and ticketing. Assisting customers with queries and providing excellent service. Coordinating with airlines and clients for smooth operations. Requirements: Minimum 1 year of experience in an international travel process. Amadeus GDS expertise is a must. Excellent communication and customer service skills. Ability to handle queries related to international travel. Immediate joiners preferred. Interested candidates can contact HR Aradhna at 8209505273 Preferred candidate profile Perks and benefits
Posted 3 months ago
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