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0 - 5 years

2 - 4 Lacs

Kolkata

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PRAXIS - HIRING IN KOLKATA TO SERVICE INDIAS LEADING FULL SERVICE AIRLINE PRAXIS IS THE REGIONAL LEADER AND A DOMAIN EXPERT FOR AIRLINES AND HOTEL SALES, CUSTOMER SERVICE AND RESERVATIONS. TRAINING AND EXPERIENCE AT PRAXIS CREATES OUTSTANDING CAREER OPPORTUNITIES. *JOIN AND GET TRAINED TO BECOME AN EXPERT IN CUSTOMER SERVICE FOR INDIA'S ONLY FULL- SERVICE AIRLINE * *Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO, will be helpful Education: - Graduation in any stream, Hotel Management / Aviation Diploma Holders etc. Why join Praxis? * BEST IN CLASS COMPENSATION FOR THOSE PROFICIENT IN ENGLISH* PLUS * RECOGNITION AND MONTHLY PERFORMANCE INCENTIVES* * FIVE DAY WORKING WEEK* FUN AND GREAT LEARNING AT WORK* MODERN AND STATE OF THE ART OFFICE COMPLEX WITH MULTIPLE EATERIES* OFFICE LOCATION: Technopolis, 11th Floor, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091. **More Benefits for candidates willing to relocate to Gurgaon** **No Walk-in Interview**

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1 - 5 years

3 - 4 Lacs

Noida

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Exciting Job Opportunities in a Premium Travel Voice Process – Work from Office. Greetings from ShiningStars ITPL! We are hiring for multiple customer support roles in a leading travel process for both domestic and international BPOs in Noida. If you have customer service experience in the travel industry and are looking for a stable, high-growth career, this is the perfect opportunity for you! Job Details: Location: Noida Work Mode: Work from Office Employment Type: Full-Time Shifts: 24/7 rotational Working Days: 5 days a week Cab Facility: Both ways Eligibility Criteria: Excellent communication skills (Good English for domestic, Excellent English for international) Education: Graduate or Undergraduate with relevant experience Experience: Minimum 6 months in customer service within a travel process is mandatory Knowledge of GDS/Amadeus preferred for certain roles Key Responsibilities: Manage customer queries related to travel bookings and services Utilize GDS systems (Amadeus, Sabre, Galileo) for ticketing and reservations. Ensure high-quality service and customer satisfaction Salary & Benefits: Experienced: Up to 4.5 LPA CTC Performance-Based Incentives How to Apply: Interested candidates can WhatsApp or call 9696714723 (Homa) to schedule an interview. If unavailable, drop a message, and we will get back to you. For future job updates, join our WhatsApp hiring channel: WhatsApp Channel. https://lnkd.in/dag_wY3c #TravelJobs #CustomerService #HiringNow #NoidaJobs #BPOJobs #InternationalProcess #DomesticProcess #JobAlert #GDS #Amadeus #CareerOpportunities #ApplyNow

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1 - 6 years

3 - 4 Lacs

Delhi NCR, Noida

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Exciting Career Opportunity Join a Leading Multinational BPO in Noida! Are you an experienced travel professional with expertise in Amadeus ? Looking for a rewarding career opportunity with a multinational BPO? If yes, we have the perfect role for you! We are currently hiring immediate joiners for a BPO role in Noida , specifically for candidates with hands-on experience in Amadeus for at least one year within a BPO environment. Job Details: Location: Noida (Virtual rounds available) Salary Package: Up to 4.5 LPA Experience Requirement: Minimum 1 year of experience working with Amadeus in a BPO environment Joining Requirement: Immediate joiners only Key Responsibilities: Handling flight reservations, cancellations, and modifications using Amadeus Assisting customers with booking queries and travel-related concerns Managing PNR creation, fare rules, and ticketing processes Providing excellent customer support to resolve travel-related issues Ensuring accuracy in transactions and maintaining high service quality standards Who Should Apply? Professionals with at least one year of Amadeus experience in a BPO setting Candidates with strong communication skills and a passion for customer service Individuals who can join immediately without a notice period Those looking for career growth in the travel and customer support industry What We Offer: Competitive salary of up to 4.5 LPA Opportunity to work with a renowned multinational BPO 5 Days working, 2 days rotational week offs. Both side cabs available. If you have the required experience and are available to join immediately, we would love to hear from you! How to Apply? Send your updated resume to Fauzia- 9569902470 or contact us at Tamanna- 7355013912. Dont miss this amazing opportunity! Tag and share with your friends who might be a great fit! #Hiring #NoidaJobs #BPOJobs #TravelProcess #AmadeusJobs #JobAlert #ImmediateJoiners #travelprocess #cse #2wayscabs #

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1 - 3 years

3 - 5 Lacs

Pune

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Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate Flight Network and serve exclusively Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2000 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, and Poland. Job Description: As a Travel Consultant in the First Line support team, you will be the initial point of contact for our customers, ensuring they receive the best possible assistance regarding their travel needs. Your primary responsibilities include: Handling incoming inquiries from customers via phone and email Ensuring a positive customer experience during every interaction Providing information about our services including flights, hotels, and car rentals Resolving customer issues efficiently and effectively Collaborating with internal teams to improve service quality and support processes Looking for Freshers with...... Education: Completed 12th grade or equivalent; higher education is a plus. Interest in Travel: A passion for the travel industry is essential;

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3 - 7 years

10 - 14 Lacs

Gurgaon

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Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. What You ll Do on a Typical Day: Ability to think analytically conceptually In depth knowledge of Web/internet/server knowledge Ability to work independently PC/technical skills (includes troubleshooting of browsers variety of applications) Previous experience of Project Management desired Previous experience of Deployment desired Previous experience of OBT Knowledge desired Ability to drive results in a P/L environment Must have knowledge of corporate travel/airline industry in order to interpret travel policies and contracts Time management/organizational change management skills Excellent relationship management and communication skills (both written and verbal) PC skills/applications Multiple GDS (Amadeus/Sabre) and booking tools knowledge (such as Concur) Ability to cross communicate in a matrix environment (testing of site - decision tree) Consult determine cycle of implementation plan with customers and internal American Express partners Determine escalate delays during implementation cycle, with final launch decision. Consult on provide technical support on specifications for implementation Prioritization of workload Self-managed workflow with ability to work across matrix environment Metric and benchmark adherence Special projects as assigned by Manager/Director. What We re looking for: End to end implementation of customer product tools into fulfilment centers globally Create and maintain detailed project plans on applicable projects Manage the relationship with vendors, Acct Executives, GMs and Ops to request information and completion of required tasks to ensure timelines are met Coordination of discussions with clients to set expectations and determine company infrastructure, travel policy interpretation, and user enrolments Creation, testing and troubleshooting of site, including travel policy, pricing and PNRs Contribute best practices to improve quality, standardization and documentation of implementations globally Ability to collaborate with team members and business partners across global Amex GBT locations Contribute to Departmental metrics/goals Updates Management of implementation status on weekly basis and participates in weekly team meetings Acts as subject matter expert Collaborate with Product Development to determine feasibility of new vendor offerings. Create and test implementation processes to support Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

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6 - 10 years

5 - 8 Lacs

Gurgaon

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Role & responsibilities To manage team & provide support to clients for process related queries and assistance. Key Accountabilities : Meeting SLAs consistently by managing the performance of the team - Monitor Resource / capacity planning on a daily / weekly basis Monitoring project deliveries and ensuring zero delays with high quality standards - People Management and ensuring smooth functioning of the process/team Controlling attrition - Focus on Quality within team and for the process & ensuring Compliance of ISO Managing Client expectations - Coach direct reportees to achieve desired result & Performance Management (Appraisals) - Report teams performance dash boards on a weekly and monthly basis. - Management of team productivity - Associate Engagement and Development Qualification : Bachelor Level Graduate Special Role requirement : Must be from Travel Background. Must have excellent communication Skills as will be required to communicate with the Clients. Must have experience on Amadeus and Sabre GDS Preferred candidate profile Need Candidates from Travel Background with atleast 6+ Years of Experience out of which 2 years into Team Handling with atleast 20 FTE Notice Period - Immediate to 30 days.

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10 - 14 years

40 - 45 Lacs

Bengaluru, Gurgaon

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Entity: Accenture Strategy & Consulting Team: Global Network Data & AI Practice: CFO & EV Analytics Title: Level 9 - Decision Science Consultant Job Location: Bengaluru, Gurugram About S&C - Global Network: Accenture Global Network - Data & AI practice empowers our clients to revolutionize their businesses. Analytics drives high performance by extracting insights from data, guiding better decisions, and fortifying customer relationships. From strategy to execution, Accenture collaborates with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modeling - to outperform the competition. What's In It for You? Accenture CFO & EV team under Data & AI team has comprehensive suite of capabilities in Risk, Fraud, Financial crime, and Finance. Within risk realm, our focus revolves around the model development, model validation, and auditing of models. Additionally, our work extends to ongoing performance evaluation, vigilant monitoring, meticulous governance, and thorough documentation of models. Get to work with top financial clients globally Access resources enabling you to utilize cutting-edge technologies, fostering innovation with the world's most recognizable companies. Accenture will continually invest in your learning and growth and will support you in expanding your knowledge. You'll be part of a diverse and vibrant team collaborating with talented individuals from various backgrounds and disciplines continually pushing the boundaries of business capabilities, fostering an environment of innovation. What You Would Do in This Role Engagement Execution Lead client engagements encompassing model development, validation, governance, strategy, transformation, and end-to-end delivery of FinOps & CFO agenda solutions for Accenture's clients. Advise clients on various FinOps & CFO agenda initiatives, including advisory work for CXOs to achieve diverse business and operational outcomes. Develop and present Proof of Concept for key clients, where applicable. Practice Enablement Mentor, coach, and guide analysts and consultants. Drive innovations and initiatives to enhance the Practice. Develop thought leadership and disseminate information on emerging trends in FinOps & CFO agenda. Support sales team efforts by assisting with RFPs, RFI, designing POVs, and GTM collateral. Qualifications Who We Are Looking For? Masters degree in economics/statistics/mathematics/engineering or related discipline from premier institute; an MBA from a premier business-school is a plus. 10+ years of experience in Data & AI as a domain, with at least 5+ years of consulting and business development experience. Good experience with Data, Analytics, and AI technologies & tools data-native mindset with a deep understanding of Statistics and generating insights and recommendations for business applications. Must have functional expertise in FinOps including knowledge of processes like month-end close, ledger functioning, accounts payable, accounts receivable, internal controls Procure-to-Pay (P2P), Order-to-Cash (O2C), Cash Management. Good to have experience CFO Agenda in Industry Analysis, Market Analysis, M&A Strategy, M&A Due Diligence, M&A Integration, Investment Strategy, Investor Relations, Shareholder Relations, Shareholder Value Maximization, Capital Allocation, Capital Structure Optimization, Cost Optimization, Cost Reduction, Cost Efficiency, Profit Maximization, Revenue Growth Strategies, Competitive Analysis, Economic Analysis, Business Valuation. Must have led teams, driven interactions with senior stakeholders, designed AI-led transformation solutions, overseen program delivery, and value realization. Must be part of prior solutioning and proposal deals. Good to have hands-on experience in building and deployment of AI/ML/Statistical Models -- Statistical Algorithms, Segmentation and Predictive Modeling, ML algorithms, CV / NLP algorithms, Decision Trees, LLM based solutions etc. Good to have experience in multiple industries.

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0 - 5 years

2 - 3 Lacs

Ghaziabad, Greater Noida, Noida

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Urgent Hiring Customer Support (Travel Process) Location: Noida Company: iEnergizer Salary: Up to 25,000 CTC Email: anjali.thapa@ienergizer.com Contact HR Anjali Thapa: 9557011621 Who Can Apply? Graduates & Undergraduates Freshers & Experienced Candidates Excellent Communication Skills Required Comfortable with Rotational Shifts (Day Shift for Females) 6 Days Working (No Cab, No Meal Provided) Why Join Us? Competitive Salary Growth Opportunities Supportive Work Environment Walk-in Interviews: Monday to Friday 10 AM 4 PM Carry Resume + Educational & Experience Proof (If Any) (Mention HR Anjali Thapa on Top) Apply Now! Reply with "Travel Process"@ 9557011621 Join Our WhatsApp Group for Updates: Click Here:- https://chat.whatsapp.com/ChpN8I1w9inHL43G5Zki0A Refer Your Friends Lets Grow Together!

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1 - 5 years

3 - 6 Lacs

Mohali

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We have a few requirements as below for our EX Canada Travel inbound calling process. Our location is sector 75 Mohali, Punjab Minimum 1 year of experience in sales. Helping clients with travel advice & information. Should be well versed with any of the GDS (Amadeus and Galileo) To Workout and Quote Multisector International and Domestic Airfares to Clients for Europe Australia and USA To handle Telecall. Handling All Queries Clients May have To Handle any Date Change & Cancellation Request or any other Related issue To Maintain and Submit Records. Good Communication written and verbal. Attractive salary +Cabs + Meals + Incentives Evening & Night shift Preferable USA/Canada process candidates. Role & responsibilities Contact : +91 7652950037 Email: hr.dreambigtravel@gmail.com

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5 - 10 years

7 - 12 Lacs

Hyderabad

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Syniti ADM for SAP Good to have skills : Consumer Goods and Services Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful implementation. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design and development process Coordinate with stakeholders to gather requirements Ensure timely delivery of high-quality applications Professional & Technical Skills: Must To Have Skills:Proficiency in Syniti ADM for SAP Good To Have Skills:Experience with Consumer Goods and Services Strong understanding of data management and integration Knowledge of SAP systems and architecture Experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in Syniti ADM for SAP This position is based at our Hyderabad office A 15 years full-time education is required Qualifications 15 years full time education

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3 - 8 years

4 - 7 Lacs

Bengaluru

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Profile-Travel Specialist Location-Bangalore Package- 7to9LPA exp-2to8yrs Anushika anushika.imaginators@gmail.com 9511159022 Required Candidate profile Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services.

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12 - 17 years

14 - 19 Lacs

Hyderabad

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Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Syniti ADM for SAP Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation for implementing new processes and technologies. You will partner with the business to define product requirements and participate in user and task analysis to represent business needs. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead process improvement initiatives. Develop and implement process models. Conduct process audits and identify areas for improvement. Professional & Technical Skills: Must To Have Skills:Proficiency in Syniti ADM for SAP. Strong understanding of business process architecture. Experience in process design and documentation. Knowledge of process improvement methodologies. Familiarity with business process modeling tools. Additional Information: The candidate should have a minimum of 12 years of experience in Syniti ADM for SAP. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

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4 - 10 years

5 - 9 Lacs

Bengaluru

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Navan company is seeking a Manager of Global Operations and Service to join our growing team. Your responsibility is focussed on one marquee account which means that your role is a combination of people managing a team of travel consultants and farming the service relationship with the marquee customer. This role provides leadership and operational oversight of the Global Operations and Service team to a dedicated customer account responding to customers. What You ll Do: Frontline manager to Business Travel Consultants and Business Travel Consultants. You are responsible to coach, train, upskill and deliver great customer experience through well-developed travel consultants. Conduct regular 1:1 meetings and quarterly reviews with team members to monitor progress, set expectations, and coach and develop employee skills including the creation and tracking of career maps. Provide performance feedback continually to encourage desired behaviors in line with corporate goals. Focus on skill competency, improving performance through the input of feedback and tracking the output of work. Manage escalations that occur and own customer issues through to completion and drive agents to utilize their skills, finding the knowledge to drive travelers questions to completion at first time they reach out to Navan. Manage the relationship with the dedicated customer Travel Manager Travel Specialist. They are your direct stakeholders whom you need to collaborate with for a successful offline travel program. Monthly check-ins showing performance statistics, improvement plans and further development plans is part of your rhythm. Develop processes to ensure recovery from the most common service issues. Share best practices with team members to enhance the quality and efficiency of Customer Support and contribute to the Knowledge Base. Collaborate with your manager on the product / services requested by the dedicated customer and work internally on priority plans. Work with the wider support team to deliver on weekly and monthly performance and behavior metrics. Enabled to speak to actions that change behaviors from Business Travel Consultants that drive better performance to meet goals. Monitor Call Queues (ACD) and SLAs to ensure appropriate adherence and achievement of goals - report on weekly and monthly performance of the operation and, specifically, your team. When problems arise, perform root cause analysis to develop permanent corrective actions to improve processes where needed. Sunshine (share) the mistakes with the dedicated customer and transparently highlight improvements you are going to implement. Have deep knowledge of GDS (Sabre and/or Amadeus) to be able to assist agents, understand processes and travel nuances. Knowledge of, and familiarity with, CRM applications (e.g. Salesforce, Twilio, and familiar with a internally build agent CRM systems) Knowledge of, and familiarity with contact center applications (e.g. Calabrio, WorkDay, Workramp) Screen for and interview new hires as we scale our support organization Provide input for the New Hire Training Program and ensure effective execution for modules delivered by Support. What We re Looking For: 5+ years contact center / support experience at the manager level (own manager skills) 5+ years progressive leadership experience in a contact center / support environment (Agent -> Lead -> Supervisor, for example) 5+ years experience in travel with experience in Sabre Customer-Centric: The customer is at the forefront of everything we do - you must live and breathe customer support and promote high customer engagement through all interactions Ability to build relationships and motivate people and teams Proven mentor and motivator with a clear understanding of the support requirements, customer base, and challenges facing a fast-growing company. Excellent organizational skills interpersonal skills. Excellent written and verbal communication skills, presentation and facilitation skills. Ability to work independently and effectively as part of a team. Business analytics should be able to provide a data driven approach for operational challenges and strategies. Flexibility to work non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Bachelors degree

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2 - 6 years

13 - 17 Lacs

Gurgaon

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We are looking to hire a Senior Trainer, Customer Experience to play the key role of managing training and development processes for customer service. He/She will drive the execution for running ixigo s day-to-day training/refresher processes and help improve operational efficiency plus process quality/NPS As a Senior Trainer - Customer Experience, you will be responsible for: Training executives towards handling of calls/emails/cases as per quality frameworks and designed SOPs (for Flights/Hotels) Refreshers/Trainings covering handling of escalation cases from ixigo s leadership Conduct regular Quality and Feedback sessions. Help define SOPs as per process updates/product developments. Provide insights and suggestions towards process improvement based on customer queries. Bachelor s degree - Minimum 3 years of experience as a trainer, preferably in the ecommerce or travel sector. Excellent verbal, written, analytical and communication skills Outstanding customer service skil

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9 - 14 years

20 - 22 Lacs

Bengaluru

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About SLK SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, weve helped organizations across diverse industries - insurance providers, financial service organizations, investment management companies, and manufacturers - reimagine their business and solve their present and future needs. At SLK, we champion diversity and inclusion, valuing the unique perspectives and talents each individual brings. We empower specially abled talent by fostering a supportive environment that welcomes every members abilities. Our goal is to create an innovative workspace enriched by diversity, providing reasonable accommodations to ensure everyone can contribute to our success. We invite candidates from diverse backgrounds to help us build a more inclusive future. BASIC INFORMATION ON THE POSITION Position Name: Senior Manager - Travel Operations Mandatory/Required Skills Location Location: Mandatory/Required Skills: PURPOSE OF THE ROLE This role is responsible for travel management in the organization, streamlining travel desk operations and introducing new process to ensure effective travel management. This role is also accountable for travel Revenues and for forming collaborations leading to cost effective travel. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Decrease the over all cost of Travel while adhering to the travel Policy. Liason with the Travel Agents, gather various options on all the travel requests and approve cost logical fares. Decrease the over all cost of Hotel while adhering to the Travel Policy. Approve the Hotel cost and also ensure SLA is followed on booking process Responsible for Signing and Renewal of Airline Corporate Deals. Liason with Airline Sales personnel to validate if all tickets are tracked with the Corporates deal code and close the queries and issues for the same Ensure ticket travel arrangements are closed well within the SLA time and employees are following the travel policy to have tension free process . Ensure Customer Satisfication Scores are improved by updating/enhancing the travel process within the Team. Streamline Travel Desk operations to ensure efficient Travel Management and collaborate with the Immigration Team for Visa. Reports on travel Records and Passenger Data for future Travels. Provide regular Travel MIS to various stake holders Ensure completion of all mandatory training by self and team EDUCATION QUALIFICATION Bachelor of Commerce or any degree Dilomia in IATA (International Air Travel Association. MINIMUM EXPERIENCE REQUIRED Overall (in years): 10-14 years Relevant (in years): 9-10 years DOMAIN/ FUNCTIONAL SKILLS Knowledge on Computer reservation system Galiloe, Sabre and Amadeus Hotel Management preferably Sales and Back office reservation Domain. Knowledge on Quality Assurance, Control and Improvement activities Proficient use of ALM tools like Version One, TFS, MS office tools like MS Excel

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2 - 4 years

3 - 5 Lacs

Noida

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We are seeking a experienced US Travel Sales Consultant to join our dynamic BPO team. will be responsible for handling inbound /outbound sales calls, assisting customers with flight bookings, holiday packages, and travel-related services. Required Candidate profile You should have excellent communication skills, a passion for sales, and 2-3 years of prior experience in the travel industry. Knowledge of international travel regulations and airline policies.

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2 - 6 years

3 - 8 Lacs

Gurgaon

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Key Responsibilities: Provide exceptional traveler care and customer service to Yatra corporate clients Accurately complete end to end travel requirements both international and domestic travel arrangements for hotel requests for Business Travel clients Incumbent should have good knowledge of domestic as well as international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible shift environment, roster off, weekend working, public holidays and festivals Co-ordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Handle calls & emails simultaneously in order to deliver a smooth customer experience Focus on Customer Satisfaction and ensure works on the KPIs/Scorecard as defined under the Performance measurement process Expect to work on financials (card reconciliation). Ensure latest updated policies, procedures, desk Instructions are read & complied Excellent Customer service and communication skills (Both Written and Verbal) Deliver expectations against individual and shared team key performance indicators Comply with all legal and industry standards. Embrace the role of providing a superior consultative value to clients versus just being an order taker Ensure each PNR contains the standard documentation and documentation for any exceptions handled during the reservation process. Ready to go to Implant locations and work from there Qualification & Skills: Experience & Skills:Graduate. Diploma / Degree in travel & tourism would be added advantage 2-3 years relevant experience in “TRAVEL” Doman Build excellent business relationship with customer groups, peers and seniors Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage. GDS experience is mandatory, Galileo & Amadeus Attention to Detail: Recording Customer and Financial accountability with accuracy Communication: ability to present information to varied individuals or groups at all levels

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0 - 5 years

3 - 8 Lacs

Navi Mumbai, Mumbai

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Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Youll be perfect for the role if you have: Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in hospitality, Business Administration, or relevant field is preferred

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3 - 6 years

25 - 30 Lacs

Mumbai

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IndiaMART is India s largest online marketplace, connecting buyers with suppliers. The onlinechannel focuses on providing a platform to SMEs, large enterprises as well as individuals. Founded in 1996, the company s mission is to make doing business easy . 20 Crore + Buyers | 81 Lakh + Suppliers. IndiaMART has over 4500 employees located across 79 offices in the country, and with customers spanning across 200 nations. Its existing investors include Intel Capital, Amadeus Capital, West BridgeCapital Quona Capital. Position Description The position holder shall be responsible for Managing FOS channel sales partners to help drive paid supplier acquisition and then maintaining regular partnership to ensure desire productivityto maximize sales numbers Job Summary Managing channel partners for sales of paid subscription packages via on ground Experience Range 3 - 6 years Educational Qualifications Any graduation ,or Any PG Job Responsibilities Job Summary Managing channel partners for sales of paid subscription packages via on ground sales executives Ensuring team hiring, training, management and retention. Conducting daily meetings to ensure appropriate qualitative and quantitative inputs. Responsible for ensuring sales funnel, conversion and improving sales productivity. Close tracking and monitoring on input KPIs (such as Data and Hot Leads) to help improve productivity Timely partner payout after due diligence. Drive performance through incentive structure and sales promotion. Responsible for daily, weekly, monthly target achievement as per SOP. Timely reporting in prescribe formats. Skills Required Territory Penetration , Business-to-Business (B2B) , Automotive Sales , Channel Sales Development , Team Leadership Candidate Attributes Knowledge Skills Hands on experience in leading large team in Sales Acquisition Processes Build Rapport with team via consultative sales approach Strong listening, questioning and networking skills. Report management / analysis / alignment skills Experience 3+ years of Channel Sales experience. Minimum 1 year experience, managing a team of 15+ people.

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3 - 5 years

6 - 8 Lacs

Gurgaon

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Urgent Hiring for Travel Sales with knowledge and experience in Amadeus and GDS. Open to working in the US shift Location: Sector 63, Gurgaon Salary: Upto 55k Monday to Friday Allowance: Yes Share your CV to +91 8009370312 on WhatsApp

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1 - 5 years

1 - 5 Lacs

Bengaluru

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Preferred candidate profile Should carry working experience as a travel consultant or with a similar profile. The candidate shall have excellent knowledge and working experience with the GDS of not less than 3 years (knowledge in 2 GDS platforms (Sabre, Galileo and Amadeus) is mandate and basic knowledge on third will be an added advantage). Understanding of practices associated with reading defining and application of hub utilization, routing and fare rules. Preferably candidate should hold Degree in Hospitality, Travel, Tourism, Business, or relevant field. Diploma course in Travel & Tourism with 2+ years of experience. IATA certification will be considered as added advantage. Location - HBR Layout - Bangalore

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0 - 3 years

2 - 5 Lacs

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

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Naukri logo

Key Responsibilities: Handle inbound and outbound travel sales inquiries. Provide clients with customized travel packages, including flights, hotels, visas, and itineraries. Convert leads into bookings by understanding customer requirements and offering the best travel solutions. Maintain strong relationships with existing clients and develop new business opportunities. Stay updated with the latest travel trends, destinations, and airline offers. Requirements: 3 years of experience in travel sales (B2B/B2C). Knowledge of travel booking systems (GDS, Amadeus, Galileo, etc.) is a plus. Strong communication and negotiation skills. Ability to meet sales targets and work in a fast-paced environment. A passion for travel and customer service excellence.

Posted 3 months ago

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5 - 10 years

6 - 10 Lacs

Chennai

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Associate Manager - Account Management Chennai, India Full-time Company Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyre our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. Weve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Job Description Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of consultants, meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management. Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers. Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time. Qualifications Our most successful candidates will have: - Minimum 6 + years of Sabre or Amadeus working experience, must be adept with the latest versions of both GDSs. Farelogix and NDC experience a plus Deep SME in fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus Track record of low error rate; low airline debit memos/financial losses Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Be able to work in MS Office - Be able to work in a fast-paced environment Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements - Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.

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3 - 4 years

5 - 6 Lacs

Ajmer

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Key Responsibilities: Process and issue flight tickets, manage PNRs, and make booking modifications. Handle ticket cancellations, reissues, and refund requests promptly. Advise clients on fare rules, travel routes, and booking options. Assist with group bookings and corporate travel arrangements. Resolve ticketing-related issues and ensure customer satisfaction. Maintain up-to-date knowledge of airline policies, schedules, and fares. Qualifications: Proven experience in ticketing and reservations (GDS knowledge required). Strong understanding of airline fare rules and ticketing processes. Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo). Excellent communication skills and attention to detail. Ability to work under pressure and handle multiple tasks. Perks and benefits: Best as per company standards and candidate's eligibility

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0 - 4 years

2 - 5 Lacs

Chennai, Pune, Delhi NCR

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US and UK Travel Sales (PPC & META) 6 Months TRAVEL SALES EXPEREINCE can ONLY apply Candidates must know AMADEUS & GDS SALARY :- 30K-50K CTC CAB & MEAL:- YES LOCATION- NOIDA and GURGAON call me 7838123299 Travel CS female needed in gurgaon

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Exploring Amadeus Jobs in India

The job market for Amadeus professionals in India is thriving with various opportunities for individuals with expertise in this field. Amadeus is a leading provider of advanced technology solutions for the global travel industry, and many companies in India are actively looking to hire professionals with Amadeus skills.

Top Hiring Locations in India

  1. Bangalore
  2. Gurgaon
  3. Mumbai
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for Amadeus professionals in India can vary based on experience and location. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in the field of Amadeus may progress from roles such as Junior Analyst or Consultant to Senior Analyst, Team Lead, and eventually to roles like Project Manager or Director of Technology.

Related Skills

In addition to Amadeus skills, professionals in this field may benefit from having knowledge or expertise in areas such as travel industry trends, data analysis, customer relationship management, and software development methodologies.

Interview Questions

  • What is Amadeus and how does it benefit the travel industry? (basic)
  • Can you explain the process of booking a flight ticket using the Amadeus system? (basic)
  • How do you handle errors or issues while using the Amadeus system? (medium)
  • What are the different modules available in the Amadeus system and how are they used? (medium)
  • Can you describe a challenging project you worked on involving Amadeus integration? (medium)
  • How would you troubleshoot a connectivity issue with the Amadeus system? (advanced)
  • What are the security measures in place to protect customer data in the Amadeus system? (advanced)
  • How do you stay updated with the latest developments in the field of Amadeus technology? (basic)
  • Have you ever customized the Amadeus system to meet specific business requirements? If so, how? (medium)
  • Can you explain the concept of PNR (Passenger Name Record) in the context of Amadeus? (basic)
  • How do you ensure data accuracy and integrity when working with the Amadeus system? (medium)
  • What are the key challenges you have faced while working with the Amadeus system and how did you overcome them? (medium)
  • How do you prioritize tasks when working on multiple projects involving the Amadeus system? (basic)
  • Can you explain the role of GDS (Global Distribution System) in the travel industry and its relationship with Amadeus? (medium)
  • Have you ever trained others on how to use the Amadeus system? If so, how did you approach it? (medium)
  • How would you handle a situation where a client requests a custom feature that is not currently available in the Amadeus system? (advanced)
  • What are the performance optimization techniques you have used while working with the Amadeus system? (advanced)
  • How do you ensure compliance with industry regulations and standards when using the Amadeus system? (medium)
  • Can you discuss a recent innovation or improvement you made in the Amadeus system that had a positive impact on your team or organization? (advanced)
  • What are your thoughts on the future of Amadeus technology and its impact on the travel industry? (basic)
  • How do you collaborate with cross-functional teams when working on projects involving the Amadeus system? (medium)
  • Can you describe a scenario where you had to troubleshoot a performance issue in the Amadeus system? (advanced)
  • How do you handle conflicts or disagreements within a team while working on an Amadeus project? (medium)
  • What are the key factors to consider when implementing a new feature or functionality in the Amadeus system? (medium)

Closing Remark

As you prepare for your job search in the field of Amadeus, remember to showcase your expertise and passion for technology in the travel industry. With the right skills and knowledge, you can confidently pursue exciting opportunities in this dynamic and evolving field. Good luck!

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