Role & responsibilities Description - External Welcome to a world where ambitions fly high! Qatar Airways recruitment team will be coming to Kolkata, India in April 2025 Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for Qatar Airways Contact Centre in Ahmedabad, India . This is an exciting opportunity to explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide service excellence to Qatar Airways customers through different channels of communication such as telephone, email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-quality customer service. Your specific responsibilities will include: Respond professionally to customer calls and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. Receive in-bound calls from customers in order to provide information/ updates as and when required. Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate. Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. Process refunds Upon joining, you will undergo 6 weeks of classroom training and 4 weeks of On-the-Job training on Amadeus system and Qatar Airways products and policies. We have a team of experts and industry professionals who will support and work with you through-out your training journey. If you are successful, you will receive a competitive salary package, travel benefits, health insurance, relocation support (for those residing outside Ahmedabad), annual leave, transportation support for night shift and other benefits applicable as per local labor law. If you have what it takes to deliver the best, then this opportunity is for you. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. Youll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve whats never been done before. Together, everything is possible Qualifications - External About you The ideal candidate for this role will have the following qualifications: Education background and Experience High School Qualification with 2 years of relevant experience in Airline reservation and ticketing, Airport check-ins, Contact/ call center. Relevant experience in GDS System (Amadeus) is essential. Having IATA or Airline Basic Tariff course certification can be considered. Computer Literate ideally with previous knowledge of contact center/ reservation and ticketing systems. Good typing skills. Communication Skills Excellent written and spoken English. Display active listening skills Efficient in managing call from a high-volume and fast-paced environment. Strong comprehension and articulate. Qualification and skills Interactive, customer service oriented with warm, cheerful and expressive personality. Customer focused and always drives customer satisfaction when responding to customer enquiries and calls. Polite, reliable, knowledgeable and able to adapt to changing requirements. Open to new learnings and flexible to adapt to new concepts and system. Able to perform under pressure. Flexible to work on shifts. You must be willing to relocate or to be based in Ahmedabad About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. Weve grown fast, broken records and set trends that others follow. We dont slow down by the fear of failure. Instead, we dare to achieve whats never been done before. So whether youre creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About The Role :: Job Title: (Senior) Client Onboarding and KYC specialist Location: Mumbai, India Corporate Title:Associate Role Description Within PB, COO team plays constructive role in partnering with coverage in driving Key Business initiatives and RTB activities. Function ensures adherence to risk & control governance framework in line with Regulatory requirements / Internal policies /Audit standards; also involving front to back review of processes and scaling up of controls to address the gaps that are self-identified or highlighted by Regulators. The successful candidate will participate and perform full spectrum of support activities for PB EM COO including collating, preparing, reviewing reports, and verifying accuracy submissions in timely manner. An exciting and meaningful role within the important and growing Wealth Management segment of Deutsche Bank Luxembourg. You will have the chance to develop as Onboarding and KYC specialist based on your existing professional experience. You are part of a dynamic and highly motivated team. The CLM Team is an international team working within a diverse environment in one of the most attractive segments with growth opportunities. Your goal is to successfully onboard new clients, timely complete KYC reviews as well as establishing credibility and trust, maintaining the highest standards of personal and professional integrity. You will be in touch with our bank-internal specialists (Legal, AFC, Risk, Credit) from multiple jurisdictions while handling all scenarios of account opening and KYC reviews, i.e. Individuals, Corporate structures, Trusts, foundations. What we'll offer you: As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Be primary contact point for client relationship managers to ensure appropriate advice and support for client onboarding and KYC review Determine the relevant forms and assess the AML and tax related documentation needs (QI, FATCA, CRS) for your book of work Prepare client onboarding and KYC reviews of complex structures incl. static data setup, screening, risk assessment, etc. Perform Quality Assurance/ Checks on cases compiled by other team members Complete periodic or event-driven client reviews in line with KYC policies and regulatory framework within deadlines and escalate where required to senior management Own overarching subject matter expert tasks (e.g. systems, procedures, MI, KPIs etc.) and drive continuous process improvement initiatives Your skills and experience At least 3-5 years experience in complex onboarding/ KYC/ AML environment Solid knowledge of relevant AML laws and regulation Acquired understanding of bank policies, processes and services Good problem-solving skills, multitasking and attention to detail Strong teamwork and organizational skills, ability to work under strict deadlines Client-centric, excellent communication and analytical skills Positive attitude, solution oriented and dynamic working approach Specialist knowledge on QI/ FATCA, CRS, process or project management is an advantage Excellent English language skills, other languages are an advantage This is an excellent opportunity for personal and professional development within a collaborative team in an international environment and interacting with highly motivated colleagues across the globe. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Ticketing Executive Location - Bandra west Timings - 10.30am to 7.30pm. Company Name -SR GROUP Job Brief * Managing ticketing systems and ensuring smooth operations for events or travel. * Providing excellent customer service in ticket booking and inquiries. * Coordinating with various departments for ticketing logistics. * Issuing tickets and managing reservations for customers. * Providing detailed information about availability, and event details. * Handling customer queries and resolving ticketing issues. * Maintaining accurate records of transactions and customer interactions. * Collaborating with team members to enhance the overall ticketing process. If interested share your resumes at 9136116654

We are Looking for Senior Travel Consultant - Corporate Travel Location - Mumbai Roles and Responsibilities Issue, reissue, and void tickets using various GDS platforms (e.g., Amadeus, Sabre, Galileo). Process exchanges and refunds as per client requirements and fare rules. Ensure accurate and timely issuance of tickets and travel documents. Assist clients with itinerary changes, cancellations, and emergency travel arrangements. Serve as the primary point of contact for Corporate clients regarding ticketing and travel arrangements. Required Skill Minimum of 3 years of experience in ticketing, preferably in a Corporate travel environment. Proficiency in using GDS platforms (e.g., Amadeus, Sabre, Galileo). Strong understanding of airline fare rules, ticketing processes, and travel industry regulations. Excellent customer service and communication skills. Interested candidates can drop their resume on komal.jain@gilpintravelindia.com

Hiring travel sales agent Minimum 06 months to 2 years experience Only from US travel BPO Selling flight ticket/ Holiday packages Fluent English/ Spanish Must No fresher's No other Process experience Call or share resume 7838882457 SHRISTI Required Candidate profile Open for rotational shift Immediate joiners Salary between 40 to 60 k Cab + meal+ incentives+ pf 5 day's a week Rotational of Share resume @7838882457 Perks and benefits Cab + Incentives+ meal

WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 31K INHAND UG/GRAD BOTH CAN APPLY WITH THE EXCELLENT COMMUNICATION MIN 6MONTH EXPERIENCE REQUIRED CONTACT 9971235034 KAPIL HR

Urgent hiring for U.S Travel Sales Executive Location- Delhi, Noida & Gurugram Min 1yrs of exp req in U.S Travel sales Candidate should have Amadeus & GDS Knowledge Company will provide 20-30% hike on last salary Call me or whats CV 8750561252 Required Candidate profile Airlines Calls,

Hiring for Top BPOs I MNCs I Captive Units UK/US/Canadian Voice/Chat/Blended Process International Customer Service, Debt Collections, International Outbound and Inbound Sales with Lucrative Uncapped Incentives, Travel Process (with or without GDS knowledge), Technical Voice Process, International Telecom Process, Preferred candidate profile: Any Graduate or Undergraduate Fresher or with minimum 6 months experience may apply. Excellent Verbal English is required. Max Age: 40 years Perks and benefits: Unlimited Incentives Both sides AC Cabs Medicare Facility (Free Online Consultation with Leading Doctors) Free 5 Star Meals (One Time) For Details, feel free to connect with Rahul Chauhan @ +91 9013-355610 Shivani Trivedi @ +91 9559-193442 Adarsh Chowdhary @ +91 9650-372397 Pushpanjali Kumari @ +91 7980-016162 Mayank Brar @ +91 9896-217743 Ankita Saxena @ +91 9818-249752 Neeraj Bharti @ +91 9971-759724 Shubham Kumar @ +91 9267-926393 Vaibhav Gupta @ +91 8288-987477

Customer Support – Travel (Voice-Chat-Email) Travel Voice Process To assist customers with travel inquiries. Salary: 34K | Shifts: 24/7 US | Cab: One-way (F) / Both-way (M) Excellent communication CALL NOW 9049073144 / 8237076800

Easy Ops selection 2 round Interview Graduation mandate with Excellent English speaking skills Shift : 24*7 Upto 26k for 1 year exp Upto 32k for 2 years exp 5 days working - 2 rotational offs Pick up drop as per timings and boundary Required Candidate profile If interested then call/whats app HR Hitharth @ 8828400986

International Voice Process ( Expedia Voice ) Five Days Working || Two Off's Rotational Shift's Both Side Cab Salary - Up to 6 Lpa + Incentives Location - Navi Mumbai For More Details Contact HR Simranjit @999936729 Required Candidate profile Any Grad / UG With Min 1 Year International Travel Experience is Mandatory Candidate Must Have Work Experince in GDS ( Amadeus , Sabre & Galileo )

Role :- Customer Service ( Process Expedia ) Any grad/ug with min 1 year international travel experience required Salary upto 6 Lpa Both sid cabs Location :- Navi Mumbai If More info call or whats App HR Sanjana @ 9999129207 Required Candidate profile NOTE :- Must have knowledge of Amadeus/GDS/Galileo/IATA Perks and benefits Accommodation for 15 days !! + Flight ticket

Responsible for providing clients with some of the best flight deals. Converting the inbound English calls(U.S PAX) into a sales. Knowledge of GDS (Amadeus) with Airport Codes. Meeting targets while maintaining quality and accuracy. Required Candidate profile Must have experience on Destination Oriented calls & Generic Calls. Proficient in Spanish speaking and writing. Must be flexible with shift timing. Best incentive in the industry.

Any Graduate with min 1 Year International Travel Exp Can Apply 5 Days working || Two Off's Both Side Cab Salary - Up to 6 Lpa CTC Company Location : Navi Mumbai For More Info Call & WhatsApp HR Simranjit @ 9999436729 Required Candidate profile Need Immediate Joiner Candidate must have knowledge in GDS , Amadeus & Sabre For relocation from Other City Company Provide 15 Days Accommodation & Joining Bonus + Travel Virtual Interview

Any Graduate with min 1 Year International Travel Exp Can Apply 5 Days working || Two Off's Both Side Cab Salary - Up to 6 Lpa CTC Company Location : Navi Mumbai / Chennai For More Info Call & WhatsApp HR YASH @ 9811788353 Required Candidate profile Need Immediate Joiner Candidate must have knowledge in GDS , Amadeus & Sabre For relocation from Other City Company Provide 15 Days Accommodation & Joining Bonus + Travel Virtual Interview

Experience - 1 year in Travel Candidates MUST HAVE worked on GDS & Amadeus 5 Days Working CTC- upto 6 lpa Location - Airoli Immediate Joiners only Interested candidates can contact me or drop your CV on HR @9953855726 Required Candidate profile If candidates is relocating in chennai or numbai from any other city than comapny can provide. 15 days accomodations + Travel Tickets + Notice period bye out

Note Minimum 4+ years of experience in the Airline domain. Must have experience in Global Distribution System(GDS), PSS. Must have 2+ years of experience in Product Manager designation. Job description The Roles & Responsibilities Primary responsibility will be to support the Director of Product with content acquisition, delivery, quality and growth via airline web connections. Closely oversee the technical integration of airline web connections and forge a strong understanding of airline website behaviors Support internal teams to deliver on the organizations content acquisition roadmap while being flexible and fast-paced Own the post launch success and the organizational growth of web connections Manage product backlogs and prioritize tasks based on urgency and value using data Provide status updates and various recommendations to stakeholders to manage risks and opportunities. Own the planning, execution and growth of new development projects related to web connections Own the daily prioritization of web connections and continuous monitoring of core KPIs Hiring and management of junior employees. Preferred candidate profile 5+ years of well-rounded travel industry experience (with focus on LCC and FSC carriers, websites and APIs) Strategic thinker with critical decision making skills Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching Strong technical skills Exceptional organizational and project management skills Exceptional communication and customer-first attitudeEntrepreneurial at heart with a focus on culture building Proactive leader with a strong business acumen Passion for problem solving and root cause analysis Experience managing resources with an inherent desire to help develop leaders The ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way Contact: Sam- 7982371791 Email: Sam@hiresquad.in

Job Profile Processing Hotel bookings, flight bookings and other tour related bookings. Negotiating rates with hotels & other suppliers to prepare a competitive quote for the client. Creating customize tour packages along with the tour itinerary and costing Maintaining a daily report of all the jobs done during the day & send the same to your manager. VISA Documentation & Processing Required Candidate Profile Must have experience in the similar profile or if not should have liking in Travel Field. Should have basic geographical / destination knowledge (Domestic & International) Enthusiastic with Good Communication and negotiation Skills. Should have EXCELLENT communication skills of English, Hindi & Marathi.

Role: Email Support Process: International Email Process (Travel)-Refunds. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization . They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Roles and Responsibilities Listening to customers' concerns and handling complaints and returns. Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Reviewing customer accounts and transactions while resolving issues. Good English communication is Must. Qualifications Graduation/HSC Excellent Communication Skills International BPO Experience is preferred Fresher/Experienced Can apply Immediate Joiners preferred Rotational Night Shifts Work From Office (Airoli, Navi Mumbai) Perks and Benefits Cab Services are available You'll develop your emotional intelligence. ... You'll learn your product or service, inside and out. ... You'll build transferable Skills. ... You can educate customers without selling. ... You can develop a side project. ... You'll learn how to effectively solve problems. For further information Sr. Associate - Talent Acquistion Mehjbin Khan (Mahi) 9136559570 Mehjbin.khan@sutherlandglobal.com

Role & responsibilities # Responsible for booking Travel packages of the international Customers over the GDS. # Inbound Customer Service process. # Building good relations with customers, Preferred candidate profile # Graduate/Undergraduates with 2 years of working experience on any GDS software can apply. Perks and benefits # Salary upto 42.8k Inhand. # Good Incentives. # 5 days working. # Cab Facility. # Top most brand name. # Relocation benefits will be given to out station candidates. If Interested then call or whats app your resume at @ Gautam- 8800499244

travel process customer support GDS experience is mandatory 5 days working upto 55k ctc gurgaon location both ways transport Prabhnoor singh 9821100325 ( whatsapp)

Position : Team Lead (International Domain/OTA/Travel/Hotel Reservation/ GDS) Location : Bangalore Process : International Work Mode : Work From Office 5 days working / Rotational Shifts & Rotational Week Off Roles and Responsibilities Manage team of 15 20 Team Members Managing Team Performance Productivity // Quality // Shrinkage // Attrition Coaching new team members Review processes and come up with recommendation which can help to improve overall performance / CSAT Identify TNI and bridge process gaps Weekly monitoring and coaching to team members Floor support and handling escalations Manage and achieve IC targets Maintain AHT levels as per the given targets for different tenure bucket Basic knowledge of computers and MS excel we need International Process handling exp Experience in handling a team and ability to manage team members and subordinates - Preferred Strong supervisory skills Excellent written and verbal communication skills in English Organized and Methodical Flexible for 24*7 environment 5 days working WFO It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Role & responsibilities Communicate with clients via phone, email, and chat to understand their travel needs and preferences. Provide expert advice on destinations, travel packages, and itineraries, with a focus on securing the most suitable flight and holiday options. Manage flight bookings, including fare research, seat selection, cancellations, and rescheduling and group bookings. To manage and confirm travel arrangements, utilize advanced travel booking systems such as Global Distribution Systems (GDS), Galileo, Amadeus, or Sabre. Book and confirm other travel services, including accommodations, transportation, and activities by working with our local and global partners. Update all the bookings in our signs platform. Stay updated on travel regulations, visa requirements, airline policies, and destination-specific trends. Communicate with clients via phone, email, and chat to understand their travel needs and preferences. Provide expert advice on destinations, travel packages, and itineraries, with a focus on securing the most suitable flight and holiday options. Manage flight bookings, including fare research, seat selection, cancellations, and rescheduling and group bookings. To manage and confirm travel arrangements, utilize advanced travel booking systems such as Global Distribution Systems (GDS), Galileo, Amadeus, or Sabre. Book and confirm other travel services, including accommodations, transportation, and activities by working with our local and global partners. Update all the bookings in our signs platform. Stay updated on travel regulations, visa requirements, airline policies, and destination-specific trends. Working with our CEO & Head of digital marketing, assist with creating engaging content for marketing campaigns and social media platforms to promote travel services. Collaborate with the marketing team to brainstorm and execute creative promotional strategies. Engage with clients and audiences on social media, answering questions, addressing feedback, and sharing travel insights. Perform general administrative tasks, including managing schedules, maintaining databases, handling documentation, and processing payments. Handle customer inquiries, resolve travel-related issues, and provide prompt support. Collaborate with airline partners and travel suppliers to secure the best deals and ensure client satisfaction. Maintain accurate records of client information, travel arrangements, and payment transactions. Preferred candidate profile Bachelors degree in Travel and Tourism, Marketing, Communications, Business Administration, or a related field (preferred). Minimum of 2 years of experience in a similar travel consultancy, call center, or administrative role, with a strong focus on flight bookings and marketing. Sound knowledge and hands-on experience with travel booking systems such as Global Distribution Systems (GDS), Galileo, Amadeus, or Sabre. Experience with social media platforms and tools for Bachelors degree in Travel and Tourism, Marketing, Communications, Business Administration, or a related field (preferred). Minimum of 2 years of experience in a similar travel consultancy, call center, or administrative role, with a strong focus on flight bookings and marketing. Sound knowledge and hands-on experience with travel booking systems such as Global Distribution Systems (GDS), Galileo, Amadeus, or Sabre. Experience with social media platforms and tools for creating and scheduling content. Strong understanding of international travel regulations, airline fare rules, and visa processes. Excellent communication, customer service, and organisational skills. Ability to multitask, work under tight deadlines, and adapt to new challenges.

Area Sales Manager Job Description: About the company: IndiaMART is India s largest online marketplace, connecting buyers with suppliers. The onlinechannel focuses on providing a platform to SMEs, large enterprises as well as individuals. Founded in 1996, the company s mission is to make doing business easy . 20 Crore + Buyers | 81 Lakh + Suppliers. IndiaMART has over 4500 employees located across 79 offices in the country, and with customers spanning across 200 nations. Its existing investors include Intel Capital, Amadeus Capital, West BridgeCapital Quona Capital. Position Description: The position holder shall be responsible for Managing FOS channel sales partners to help drive paid supplier acquisition and then maintaining regular partnership to ensure desire productivityto maximize sales numbers Job Summary: Managing channel partners for sales of paid subscription packages via on ground Experience Range: 3 - 6 years Educational Qualifications: Any graduation ,or Any PG Job Responsibilities: Job Summary: Managing channel partners for sales of paid subscription packages via on ground sales executives Ensuring team hiring, training, management and retention. Conducting daily meetings to ensure appropriate qualitative and quantitative inputs. Responsible for ensuring sales funnel, conversion and improving sales productivity. Close tracking and monitoring on input KPIs (such as Data and Hot Leads) to help improve productivity Timely partner payout after due diligence. Drive performance through incentive structure and sales promotion. Responsible for daily, weekly, monthly target achievement as per SOP. Timely reporting in prescribe formats. Skills Required: Territory Penetration , Business-to-Business (B2B) , Automotive Sales , Channel Sales Development , Team Leadership Candidate Attributes: Knowledge Skills: Hands on experience in leading large team in Sales Acquisition Processes Build Rapport with team via consultative sales approach Strong listening, questioning and networking skills. Report management / analysis / alignment skills Experience: 3+ years of Channel Sales experience. Minimum 1 year experience, managing a team of 15+ people. Job Code: KL-96NGESGA

Sutherland is offering an exciting opportunity for someone with experience in Refunds Ticketing processes, especially for those familiar with GDS tools like Amadeus! Position : Refunds Ticketing Process Required Experience : Hands-on experience working with GDS Tools and Amadeus . Salary : Up to 23,000 plus an additional 1,750(Travelling Allowance) Contract Type : 6-month contract with the potential for extension based on business needs and performance. Shift Timings : 7 AM to 4 PM or 4 PM to 1 AM (Two shifts available). Off Days : Fixed Sunday off and alternate Saturdays off . It sounds like a great opportunity for someone looking to work in a dynamic environment Eligibility : Candidates should be residing within the designated travel boundaries (Sion to Dombivli, Wadala to Panvel) Pursuing candidates are not eligible Some specified railway stations have a cut off of 1.5 kilometers Panvel, Kalyan and Dadar station Only candidates residing within the designated travel boundaries can apply Why Join Sutherland? Work with a globally recognized company Gain professional experience and enhance your communication skills Access to career growth opportunities Attractive salary package with performance incentives How to Apply : Send your updated CV to namirajaved.fansupkar@sutherlandglobal.com Contact- HR Namira-8983201447 Take the first step towards an exciting and rewarding career with Sutherland today!