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3.0 - 6.0 years
5 - 10 Lacs
Pune
Work from Office
JD Analyst / Sr. Analyst (Sales Support) Department CX – Operations – Sales Support Location Pune Reports Toc Team Leader Operations – Sales Support Key Responsibilities 1. Request Management Complete Company training modules (DNA, GTM market, Product learning sessions) Understand and follow Company ordering flows and guidelines Translate customer emails into actionable orders by gathering, validating, and inputting accurate information based on Company requirements Ensure each request aligns with market-specific requirements and contract terms Manage requests end-to-end—including email receipt, order creation, follow-up, and customer validation—within agreed Service Level Targets (SLTs) 2. Security & Legal Compliance Undertaking training related to security and legal obligations linked to sales support activities Execute all requests in accordance with the Company’s security policies and legal frameworks, especially regarding subscriber agreements 3. Support to Commercial Team Assist commercial teams in gathering accurate information by guiding their communication with customers 4. Continuous Improvement Actively contributes to the enhancement and optimization of internal processes and procedures through feedback and experience Qualifications & Experience Education: University degree or equivalent professional experience Experience: 3–5 years in an Online Travel Agency (OTA) or similar work environment with hands-on experience with Amadeus GDS Domain Knowledge: Understanding of Travel Industry Standards (IATA, BSP/ARC, AOG, ICAO) Technical Skills Computing: Proficient in Microsoft Office, Confluence, SharePoint, and Outlook Language: Fluent in English (Versant level: C1); additional languages are a plus Core Competencies Accountability: Takes ownership of tasks and reliably delivers results Business Acumen: Understands the broader Company business context and how their role contributes Technical Excellence: Demonstrates a high level of functional and technical ability Customer Focus: Understands and anticipates customer needs Communication: Communicates clearly and listens actively Building Relationships: Displays a collaborative and team-oriented mindset Leading Self: Demonstrates self-awareness, initiative, and continuous self-development Analytical Thinking: Investigates issues, sources relevant information, and forms sound conclusions Adaptability & Flexibility: Adjusts effectively to changing demands and situations
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call / Whats app 8368904214 We are hiring experienced Travel Sales Consultant Min 1 year us travel sales experience only +Amadeus-PPC/META Calls No Freshers Immediate Joiner Salary upto 65k+Unlimited Incentives Raipur Road Dehradun Required Candidate profile Call / Whats app 8368904214
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Faridabad
Work from Office
Responsibilities: * Manage international ticket bookings using Amadeus software * Coordinate travel itineraries with clients' needs * Provide exceptional customer service throughout the process ONLY NIGHT SHIFTS .... Sales incentives
Posted 1 month ago
4.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Thorough knowledge OF GDS (Gelilio,amadeus) well versed with fare calculations knowledge of corporate travel knowledge of itineraries worlwide should be able to communicate with clients in enlish language
Posted 1 month ago
0.0 - 1.0 years
1 - 5 Lacs
Gurugram
Work from Office
Job description Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview As a customer support executive you will play a pivotal role in Fareportal's business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the team. The role is Full-time working the night shifts 5 days per week, work from Office. Responsibilities Rescheduling flight reservations Handling customers queries over the call predominantly for ticketing rescheduling/cancellation, Issuance/ reissuance. Requirement Graduate with Min. 9 Months of International Voice experience. Must be well versed with GDS. Backend/ Non voice experience not considered. Excellent communication, interpersonal and presentation skills. Open to work 24/7 as per business requirement. Interested candidates with good communication may call on 8882217641 or send profiles - via what's app/apply on this position.
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
We Need US Travel Sales Executives 5 Quality Analyst from Travel Industry 15 International Sales Executive any BPO ( voice process 10 Spanish Bilingual From Travel Industry Location -Delhi , Gurugram Drop Your CV 9931176310
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Gurugram
Work from Office
immediate joiners preferred Minimum 1 year of experience in META Sales( inbound /outbound ), preferably in the UK market. GDS Knowledge: Proficiency in using Amadeus or Galileo. Call FATIMA - 9990683423 Required Candidate profile Communication Skills: Excellent communication skills, with the ability to understand and adapt to UK accents.
Posted 1 month ago
3.0 - 4.0 years
4 - 6 Lacs
Thane
Work from Office
Roles and Responsibilities Manage travel processes for international clients, ensuring seamless execution of itineraries. Coordinate with airlines, hotels, and other stakeholders to resolve any issues or concerns. Oversee ticket booking, cancellation, and amendment processes using Amadeus, Galileo, Sabre systems. Monitor customer satisfaction ratings (CSAT) and implement strategies to improve service quality. Ensure compliance with SLAs by maintaining high levels of productivity and efficiency. Contact - Neelam HR 9594690866 Neelam.Shahu@teleperformancedibs.com
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
Noida
Work from Office
Job description Role & responsibilities Assist Australian clients via phone with their travel enquiries and booking needs Offer the most competitive airfare options tailored to client preferences and travel requirements Book and sell international flights, primarily between Australia and the Indian subcontinent, as well as other global destinations Perform proactive follow-ups to ensure successful booking closures Liaise with airlines when required to facilitate smooth travel arrangements Accurately assess customer needs to recommend the most suitable travel solutions Cultivate strong client relationships to encourage repeat business and customer loyalty Preferred candidate profile Minimum 2 years of experience in selling international flight tickets Strong sales skills with a proven ability to meet and exceed targets Results-driven and goal-oriented approach to sales Proficient in both verbal and written English Hands-on experience with any GDS Familiarity with CRM tools For more details visit Company website - https://friendstravel.com.au/ Google profile - https://g.co/kgs/Tpr26Gu LinkedIn - https://au.linkedin.com/company/friends-travel-india-private-limited Facebook Australia - https://www.facebook.com/friendstravelau Instagram Australia - https://www.instagram.com/friendstravelau/ Facebook India - https://www.facebook.com/profile.php?id=100067152578270 Additional Benefits- Weekly, monthly, annual bonuses and incentives Provident fund Good salary hike
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Hello Candidates, Greetings of the day Hungry Bird IT Consulting Services!! We are currently hiring for Air Ticketing Executive for our client. Location: Hyderabad. Experience: Freshers Job Summary We are seeking a motivated and detail-oriented Air Ticketing Executive to join our growing team. This is an entry-level opportunity ideal for individuals passionate about aviation and eager to build a career in the travel and tourism industry. You'll play a key role in managing airline ticket reservations, ensuring accurate issuance, and delivering exceptional customer service for our travel packages. Job Responsibilities: Process airline bookings accurately and efficiently using GDS platforms (e.g., Amadeus, Sabre, Galileo). Issue and reissue airline tickets, handle cancellations, and process refunds in compliance with airline policies. Provide accurate, up-to-date information to clients regarding flight schedules, fare rules, and travel requirements. Assist customers with booking inquiries and resolve ticketing issues quickly and professionally. Maintain precise records of all ticketing transactions and related documentation. Stay informed on the latest airline fare structures, ticketing procedures, and travel advisories. Assist in handling customer complaints and queries related to air travel and ticketing. Collaborate with the tours and operations team to ensure seamless travel arrangements. Qualifications: High school diploma or equivalent; a degree or diploma in travel and tourism is a plus. IATA certification in air reservation, ticketing & reporting Basic computer literacy and proficiency in Microsoft Office Suite. Excellent communication and customer service skills. Strong attention to detail and accuracy. Ability to work in a fast-paced environment. Willingness to learn and adapt to new technologies and airline policies. Interested candidates can share their CV to priya@hungrybird.in/ 8008832123 or 8885825360 Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER , 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Priyanka priya@hungrybird.in 8008832123
Posted 1 month ago
7.0 - 11.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Performing basic architectural/engineering calculations. Preparing specifications, reports and related data tables. Maintaining liaison with design and drafting groups. Preparing, reviewing, and approving drawings as required. Under the direction of the Supervising Architect, may perform technical assignments of moderate complexity within approved schedules and budgets. May coordinate technical and administrative activities with employees in other disciplines and other departments participating on an assigned project. May assist in the training and evaluation of assigned architectural and design/drafting personnel.
Posted 1 month ago
6.0 - 10.0 years
11 - 15 Lacs
Pune
Work from Office
Builds analytic and design skills. Conducts engineering design under the supervision of an experienced engineer. Creates designs, calculations, sketches, diagrams, schematic drawings, and final working drawings under the supervision of an experienced engineer. Collects and analyzes data under the supervision of an experienced engineer. Uses computer software as a tool for solving basic engineering problems. Performs work in accordance with agreed upon budget and schedule under supervision.
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com or 9884001531. Regards, HR Manager
Posted 1 month ago
4.0 - 9.0 years
7 - 12 Lacs
Noida
Work from Office
Req ID: 323251 We are currently seeking a Workforce Planning Level 2 Fulfillment Solution Partner to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Level 2 Fulfillment Solution Partner in NTT DATA, you will have the opportunity to work with a global organization supporting various technologies. Each person within the Workforce Planning Team will have the opportunity to grow and set their own path to success. The ideal candidate will have experience in Workforce Planning or a related field. Those who are motivated and have a sense of ownership will be successful. Responsibilities Responsible for end-to-end internal staffing/resource management for allotted accounts which includes planning, identifying and allocating employees for projects. Interacts with leaders to validate and qualify resource demand from the perspective of skillset, location, cost and lead time, Assess and advise on fulfillment feasibility, to include any associated risks. Hosts and provides reporting for regular demand fulfillment and bench calls with individual practice groups to ensure proactive communication and resolution of issues. Manages employee ramp-downs prior to coming available to determine if they can be reassigned to any upcoming open demand. Triages Resource Requests (RRs), reviews RRs for accuracy, completeness and compliance, and, if necessary, follow up with initiators to get Resource Requests corrected to achieve approval. Interacts with employees to explain projects and setting/managing on role, technology and domain. Coordinates with various departments like recruitment, training, immigration and employee relations for smooth functioning of Workforce Planning Fulfillment Solution Partner activities. Implements standard procedures to handle recurring activities such as monitoring employee assignment end dates. Manages escalations and complaints from delivery in the Demand & Supply cycle of talent fulfillment. (This could require time spent researching an escalated issue or preparing a detailed report to present to management.) Maintains data integrity in NTT tools by generating multiple reports and analyzing the results to find missing and wrong data that impacts report results. Provides input for bi-monthly and monthly Practice Capability reviews for Leadership meetings. Escalates any concerns to FSP Practice Capability Lead as needed. Required skills Minimum 4 years of Workforce Planning experience in IT/ITES Minimum 3 years of experience using Microsoft Office tools (Word, Excel, PowerPoint, Outlook) Other Preferred Characteristics Detail-oriented with the ability to work independently Highly skilled in MS Excel and pivot tables Prior experience in recruiting highly preferred Good interpersonal and communication skills, high level of tact, diplomacy, and confidentiality Basic project management skills a plus
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
* Manage international & domestic air ticket bookings using Amadeus/Galileo * Execute PNR reservations, cancellations & changes with GDS systems *Communicate with airlines directly regarding rescheduling and cancellation
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Gurugram
Work from Office
Job Title: Travel Executive Location: Gurgaon Job Type: Full-Time, Work from Office Experience: 2-3 years Industry: Travel & Tourism Job Summary : We are seeking a highly skilled and experienced Executive Travel Desk to join our dynamic team. The ideal candidate will be a graduate with an IATA certification and a strong background in air ticketing, planning, and customer service. Proficiency in GDS such as Amadeus and Focal point is essential, along with a working knowledge of visa documentation processes. Key Responsibilities: Manage air ticket & Visa services for Indian and Expat staff. Provide accurate and timely travel advice including routing and fare calculations. Use GDS systems (Amadeus/Focal point) to search and confirm travel arrangements. Develop cost-effective tickets. Maintain up-to-date knowledge of travel regulations, airline rules, and visa procedures. Coordinate with TMC for tickets and Visas. Benchmark industry best practices for continuous improvement. Handle hotel bookings Manage billing, payments, and compliance in the process. Maintain travel MIS & DSR. Required Qualifications & Skills: Bachelor's degree in Tourism or equivalent qualification is preferred IATA certification preferred 45 years of relevant experience as a Travel desk operation for multinational company handling complex travel management. Excellent communication and interpersonal skills, organizational and multitasking abilities. In-depth knowledge of air ticketing and online travel booking tools. Proficient in Worldwide Travel Software – GDS. Ability to handle a fast-paced environment and work under pressure. Attention to detail and accuracy in handling administrative duties. Please note that we follow an alternate Saturday working schedule, where the 2nd and 4th Saturdays are working days, while the 1st, 3rd, and 5th Saturdays are off.
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
Job Description: We are looking for a customer-focused and tech-savvy Customer Service Executive with prior experience in the travel industry . The ideal candidate should be proficient in GDS systems (such as Amadeus, Sabre, or Galileo) and other travel-related tools. You will be responsible for handling customer inquiries, managing bookings, resolving travel issues, and ensuring a seamless travel experience for our clients. To apply, Call/WhatsApp HR Sania at 9971191235 or Miss Susanah at 9910069479 Key Responsibilities: Assist customers with flight, hotel, and travel bookings via phone, email, or chat Modify or cancel reservations as per client requests and fare rules Use GDS and other tools to check availability, pricing, and issue tickets Resolve customer complaints promptly and professionally Coordinate with airlines and suppliers for special requests or escalations Requirements: Minimum 1 year of experience in a travel customer service role Hands-on experience with GDS (Amadeus/Sabre/Galileo) Familiarity with travel portals and booking engines Excellent communication and problem-solving skills
Posted 1 month ago
7.0 - 12.0 years
7 - 12 Lacs
Jaipur
Work from Office
Roles and Responsibilities Ensure compliance with IATA regulations and standards for airline operations. Conduct regular audits to identify areas of improvement in travel processes and implement corrective actions. Develop and maintain quality control procedures for ticketing, reservations, and customer service. Collaborate with internal stakeholders to resolve issues related to flight schedules, baggage handling, and passenger services. Provide training on IATA guidelines and best practices to staff members. Desired Candidate Profile 7-12 years of experience in the aviation industry or a related field (IATA certification preferred). Strong knowledge of GDS systems such as Amadeus, Galileo, Sabre; proficiency in Air Ticketing software like Worldspan or Inventory Management Systems like ARMS. Familiarity with Travel Processes including EMDs (Electronic Miscellaneous Documents) management.
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
New Delhi, Gurugram
Work from Office
Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immedaite joiner ony send me your cv on whatsapp - 8512850830
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Kochi, Kannur, Chennai
Work from Office
Role Overview: The Ticketing Executive is responsible for handling all aspects of ticketing and reservations, ensuring accurate and timely issuance of travel tickets for customers. The role involves direct interaction with customers, airlines, and internal teams to provide exceptional service and seamless travel experiences. Key Responsibilities: Ticket Booking & Issuance: Book and issue airline tickets (domestic and international) using ticketing platforms (e.g., Amadeus, Sabre, Galileo). Ensure compliance with airline policies and regulations during ticket issuance. Customer Assistance: Assist customers with flight inquiries, schedule changes, and cancellations. Provide travel recommendations, including flight options and cost-effective routes. Amendments & Refunds: Manage re issuance of tickets for date or flight changes. Process refunds as per airline policies. Coordination & Documentation: Maintain accurate records of transactions and correspondence with customers. Coordinate with airlines and travel partners for any escalations or special requirements. Problem Resolution: Handle customer complaints or issues promptly and professionally. Provide solutions for disrupted travel plans, such as delays or cancellations. Up selling & Cross-Selling: Promote ancillary services such as travel insurance, hotel bookings, and holiday packages. Skills & Qualifications: Educational Background: Bachelors degree in Travel & Tourism or related field (preferred). Experience: 2–4 years of experience in ticketing or travel operations. Technical Skills: Proficiency in GDS platforms (Amadeus, Sabre, Galileo, or equivalent). Familiarity with fare rules, taxes, and airline regulations. Soft Skills: Excellent communication and customer service skills. Attention to detail and the ability to multitask in a fast-paced environment. Preferred Qualifications: IATA certification or diploma in travel and tourism. Knowledge of multiple languages, especially regional or international. Key Attributes: Problem-solving skills and a customer-first approach. Ability to work independently and as part of a team. Strong organizational and time management skills.
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Noida, New Delhi
Work from Office
TRAVEL SALES CONSULTANT Min 2 Yr of experience in Travel sales PPC and Have good knowledge of Amadeus. Salary upto 65k + Incentives Monam Call / Whats app 9060745209 Email: monamsingh782@gmail.com Required Candidate profile Monam Call / Whats app 9060745209 Email: monamsingh782@gmail.com
Posted 1 month ago
1.0 - 4.0 years
5 - 5 Lacs
Chennai
Work from Office
1 YEAR EXPERIENCE IN TRAVEL VOICE WITH GDS/AMADEUS/GALILEO US SHIFT TIMINGS JOINING BONUS CAB FACILITY 5 DAYS WORKING EXCELLENT COMMUNICATION SKILLS REQUIRED DROP YOUR CV AT 9758730777
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Need Min 1 yr of exp in Travel domain/GDS/Mannual Ticketing G/UG Salary goes upto 35k in hand+Allowances Noida / gurgaon 24*7 5 days working both way cabs Contact: Shristi 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with GDS Softwares and Mannual ticketing
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Title: Travel Desk Senior Executive Positions : 1 Years of Experience: 2+ Start Date - At the earliest preferred Location: Bangalore Job Type: Full-time Reports To: HR Manager / Administration Manager Job Summary: The Travel Desk Executive is responsible for managing and coordinating travel arrangements for employees, clients, or customers. This role involves booking flights, hotels, and transportation while ensuring cost-effectiveness and compliance with company policies. The ideal candidate should have excellent organizational skills, attention to detail, and knowledge of travel booking platforms. Key Responsibilities: Coordinate domestic and international travel arrangements, including flights, hotels, and ground transportation. Research and provide the best travel options while optimizing cost, convenience, and policy compliance. Handle visa processing, travel insurance, and other necessary travel documentation. Ensure compliance with global immigration laws, work permits, and visa requirements. Stay updated on changes in immigration laws and policies that impact global mobility. Maintain travel records, invoices, and expense reports for auditing and reimbursement purposes. Assist employees and clients with last-minute changes, cancellations, or emergencies related to travel. Liaise with travel agencies, airlines, and hotel vendors to negotiate the best rates and services. Ensure compliance with corporate travel policies and budget constraints. Provide updates on travel advisories, health regulations, and visa requirements. Address and resolve travel-related issues efficiently and professionally. Keep up to date with industry trends, airline policies, and travel technology. Desired Skills & Qualifications: Bachelor s degree in Hospitality, Travel Management, Business Administration, or a related field (preferred). 1-3 years of experience in travel coordination, customer service, or a similar role. Proficiency in travel booking software (e.g., Amadeus, Galileo, Sabre) and MS Office Suite. Strong organizational and multitasking skills. Excellent communication and negotiation abilities. Ability to handle pressure and travel emergencies professionally. Knowledge of international travel regulations and visa procedures. Preferred Qualifications: Experience in corporate travel management. Familiarity with travel expense management software. Certification in Travel & Tourism (IATA certification is a plus). Work Environment: Office-based, May require availability outside business hours for urgent travel requests.
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Candidate must have exp US PPC Calls in Travel process Call Ruchika @9650997623 Required Candidate profile Excellent Communications skills Perks and benefits unlimited incentives
Posted 1 month ago
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