1418 Amadeus Jobs - Page 27

Hiring Customer Care Agent Minimum 1 year experience from US travel BPO PPC campaign As voice process customer care executive Fluent English communication and relevant experience must Night/ Rotational shift shift WhatsApp Shristi @7838882457 Required Candidate profile Customer Support PPC Travel BPO Salary 30 to 45 k Travel Sales Agent PPC/ Meta Salary Upto 65k Quality Auditor us PPC campaign Salary Upto 45 k Immediate joiners only No Fresher/ Process can apply

Dealing with US passengers over the call helping them to make the flight reservation. Follow up with the existing customers. GDS Knowledge Generating MCO or Mark up to meet monthly targets Call Ramya Both Sided Cabs 08864946771 Required Candidate profile Must have 6 month experience in spanish us Travel Process. Immediate Joiners Freshers Not Required Perks and benefits Best Incentives in the market both sided cabs

Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.

Urgent hiring for US travel sales ppc/ UK travel sales Exp..min.1 yr in US/ UK travel sales, flight sales, flight booking, car rental, hotel booking Location- Gurgaon, Delhi, Noida, Dehradun Night shift salary upto:- 60k + incentives 8109732737

Urgent hiring for Quality analyst from travel industry ( voice process) Exp.. min... 2 yrs in US travel QA Location- Gurgaon, Delhi Night shift 5 Days working cab & meal provided salary 35k to 50 + incentives Drop cv 9931176310

Company: Praxis Services [ONLY GRADUATES] CUSTOMER SERVICE FOR AIR INDIA(voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list

[ONLY GRADUATES] CUSTOMER SERVICE (voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list

Job description Primary role is to handle global customers. Regular QBR with customer. Customer visits PAN India. Ensure target achievement through sales. Will be responsible for identifying suitable large opportunities in the market place Would understand customer requirements To close the deals (technical & commercial), with detailed order terms and set customer expectations. Responsibilities: Primary role is to handle global customers Regular QBR with customer Customer visits PAN India Ensure target achievement through sales Will be responsible for identifying suitable large opportunities in the market place Would understand customer requirements To close the deals (technical & commercial), with detailed order terms and set customer expectations What we are looking for: Any Post gratuate with good exp in IT infrastructure sales Excellent communication skill client handling ability Able to travel Share this job Job Skills Apply now Apply for this job and hear back from the hiring manager in under 48 hours! Get In touch Are you interested in working with us? * Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA. Call Us

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

Job Description Location(s) Ahmedabad Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority Groups / Women / Veterans / Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes,

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

Job Title: Global Assistant CMI Manager Lifebuoy Work Location: Mumbai HO Function/BU: Personal Care, CMI Key Responsibilities Build a strategic, sustainable business advantage for the Lifebuoy business in the short and long term by combining deep consumer-centricity with a nuanced understanding of business performance and strategy, Build effective and collaborative relationships with marketing business partners and across functions of finance, R&D, and CTI to understand key business objectives and thereby identify and communicate the role and value that market data and consumer research play in the decision-making process Distill business objectives into clear research briefs, and communicate actionable insights based on data-based findings and logic to enable informed decisions, Develop understanding of the marketing mix creation process and ensure clarity of key risky assumptions and hypotheses to be tested in research at respective stages, Learn and employ a range of qualitative and quantitative research methodologies and primary and secondary data, choosing the methodology/source which are best suited for the business and research objectives at hand, Ensure rigour in research design, data collection, analysis, and recommendations, collaborating with research agency partners where applicable, Key Accountabilities Oversee and implement high-quality research and analysis with the support of the line manager: I Communicate with business partners to identify primary and secondary business objectives in the context of business strategy, summarized in research briefs ii Determine optimal research design and methodology in consideration of research objectives, and any budget and timeline considerations, in collaboration with research partner agencies iii Conduct and coordinate research with research partner agencies in being involved in research inputs and key deliverables iv Analyse, interpret data and ensure clarity of research findings; discuss with research agency partners where applicable Share actionable findings and recommendations with business partners and stakeholders Monitor and summarize market performance of Lifebuoy and competition across multiple markets and formats with key performance indicators (sales, penetration, equity, etc ), with clear interpretation of the brand performance vs competition and category, and a deep dive into areas of decline for improvement and opportunities for growth, Analyse and synthesize data and information from different sources, whilst identifying where different sources complement others, or where data/information gaps are present, Leverage dashboards and data portals to enable efficient data consolidation across data cuts, Play a supportive role in key business processes with optimal ways of working with business partners as a CMI business partner e-g , Innoflex, Business Case Development, Skills, Experience & Qualifications Demonstrated experience using quantitative/qualitative and analytical skills to generate insights that inform business strategy, Market research experience on either a client or research agency, Experience in one or more of the following areas: i Experience in delivering customized research projects qualitative and/or quantitative ii Experience in analysis of syndicated data sources, e-g , consumer panel and retail audit Intellectual curiosity and analytical ability to explore, weigh, and consolidate various perspectives in consumer lives and business strategy, to arrive at a reasoned and objective conclusion and recommendation, High personal responsibility and accountability, Good team player with great communication skills, Rigour in the quality of work with great attention to detail, Flexibility to adapt to the fast-paced and changing context, Willingness and openness to learn from others and the past, and in envisioning possibilities for the future,

About the Role: A payroll POC is primarily responsible for processing payroll and maintaining the employee database regarding salary and pay Other duties include managing the company budget and expenses as well as cooperating with different departments to increase payroll service performance and improve upon the payroll system Experience in Global Payroll will be an added advantage, This is What Youll do: Process end-to-end payrolls (India & APAC) for all employees in the organization including Full and Final Settlement with 100% accuracy, Maintain personnel database regarding salaries, Report to department supervisor regarding daily activities and issues Address and resolve employee complaints relating to the payroll system, Work with company database programs to process payroll, Prepare reports to relevant departments about payroll, company budget and expense Drive 100% accuracy & error free reports that get published to stakeholders globally, Creating and maintaining payroll related files and delivering the same to finance team, Working closely with the Finance team to ensure timely disbursements of payments, Create automation ability within reports, Generate, maintain, analyze & present daily/ weekly/ monthly reports; delivery of metrics should encompass insights and connection to HR and corporate goals, Gather feedback to enhance the reporting ability from all concerned, Co-ordination with internal stake holders for necessary data collection & collation Manage statutory requirements and be compliant, Shift timing: India / APAC Work Location: Mumbai / Bangalore Work Model: Remote Joining time needed: 15 days

526292 Brand: FCM Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism

526281 Brand: FCM Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism

Navan company is seeking a Manager, Travel Experience to join our growing team. Your responsibility is focussed on one marquee account which means that your role is a combination of people managing a team of travel consultants and farming the service relationship with the marquee customer. This role provides leadership and operational oversight of the Global Operations and Service team to a dedicated customer account responding to customers. What You ll Do: Frontline manager to Business Travel Consultants. You are responsible to coach, train, upskill and deliver great customer experience through well-developed travel consultants. Conduct regular 1:1 meetings and quarterly reviews with team members to monitor progress, set expectations, and coach and develop employee skills including the creation and tracking of career maps. Provide performance feedback continually to encourage desired behaviors in line with corporate goals. Focus on skill competency, improving performance through the input of feedback and tracking the output of work. Manage escalations that occur and own customer issues through to completion and drive agents to utilize their skills, finding the knowledge to drive travelers questions to completion at first time they reach out to Navan. Manage the relationship with the dedicated customer Travel Manager & Travel Specialist. They are your direct stakeholders whom you need to collaborate with for a successful offline travel program. Monthly check-ins showing performance statistics, improvement plans and further development plans is part of your rhythm. Develop processes to ensure recovery from the most common service issues. Share best practices with team members to enhance the quality and efficiency of Customer Support and contribute to the Knowledge Base. Collaborate with your manager on the product / services requested by the dedicated customer and work internally on priority plans. Work with the wider support team to deliver on weekly and monthly performance and behavior metrics. Enabled to speak to actions that change behaviors from Business Travel Consultants that drive better performance to meet goals. Monitor Call Queues (ACD) and SLAs to ensure appropriate adherence and achievement of goals - report on weekly and monthly performance of the operation and, specifically, your team. When problems arise, perform root cause analysis to develop permanent corrective actions to improve processes where needed. Sunshine (share) the mistakes with the dedicated customer and transparently highlight improvements you are going to implement. Have deep knowledge of GDS (Sabre and/or Amadeus) to be able to assist agents, understand processes and travel nuances. Knowledge of, and familiarity with, CRM applications (e.g. Salesforce, Twilio, and familiar with a internally build agent CRM systems) Knowledge of, and familiarity with contact center applications (e.g. Calabrio, WorkDay, Workramp) Screen for and interview new hires as we scale our support organization Provide input for the New Hire Training Program and ensure effective execution for modules delivered by Support. What We re Looking For: 5+ years contact center / support experience at the manager level (own manager skills) 5+ years progressive leadership experience in a contact center / support environment (Agent -> Lead -> Supervisor, for example) 5+ years experience in travel with experience in Sabre Customer-Centric: The customer is at the forefront of everything we do - you must live and breathe customer support and promote high customer engagement through all interactions Ability to build relationships and motivate people and teams Proven mentor and motivator with a clear understanding of the support requirements, customer base, and challenges facing a fast-growing company. Excellent organizational skills & interpersonal skills. Excellent written and verbal communication skills, presentation and facilitation skills. Ability to work independently and effectively as part of a team. Business analytics should be able to provide a data driven approach for operational challenges and strategies. Flexibility to work non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Bachelors degree

Responsibilities: Work in an Agile environment and adhere to all QA best practices. Create and maintain test plans that will complement the Product Owners user stories. Perform Functional, Integration, Regression, Re- testing and contribute to automation. Analyse product requirements and ensure the testing strategy is aligning a risk-based test approach mitigating risk exposure within all phases of testing. Write test cases and scenarios from the requirements/designs, manage bug tracking, perform Test Analysis and Reporting. Active cooperation/collaboration with the teams across geographic locations (Europe, Americas). Collaborate effectively with technical and non-technical stakeholders. Identify and communicate cross-functional development timelines to predict dependencies and minimize potential blockers. Ideal Candidate: Bachelors degree in computer science, Information Systems or equivalent. 2 5 years of strong experience in QA. Time zone flexibility to work with colleagues/stakeholders in Europe (primarily) & Americas. Strong theoretical knowledge of software testing theory and deep understanding of the quality assurance processes. Hands-on experience in low-level test case creation, test plans, and traceability matrix. Exposure to travel domain, testing experience of GDS or booking creation systems will be an added advantage. Azure DevOps Test Plan usage as a test management system is a plus. Familiarity with Microsoft Dynamics is a plus. Experience in business requirements analysis and review of technical documentation. Proactive test approach and ability to perform integration and functional testing. Understanding of software development Infrastructure & CI/CD processes. Experience with requirements testing and acceptance testing. Proficient with software development lifecycle (SDLC) methodologies such as Agile, QA methodologies, defect management system, and documentation. Ability to create functional automation scripts using any Object-oriented language-based framework (Playwright).

Hii all, Urgent hiring for US travel c.s ( voice process) Exp...min...2 yrs in US travel c.s Location:- Gurgaon salary upto:- 45 + incentives 5 Days working cab & meal provided Drop cv 9931176310