1418 Amadeus Jobs - Page 24

We are looking for a smart, detail-oriented ticketing and tour management executive to join our team. Responsibilities would include: Issuing fresh tickets and creating reservations Reissue and revalidation of tickets Rate negotiations for group bookings and hotel reservations Process bookings with hotels and transport vendors Maintaining accuracy of information given and documented Adhering to standard operating procedures required by the process Candidate requirements: Working knowledge of any GDS (Amadeus, Sabre, Galileo, Worldspan etc.) Excellent spoken written English communication Good communication skills to enable effective communication with travel partners Sound knowledge of MS Office Certification in IATA or travel tourism will be an advantage Day job only. No shifts.

Req- travel sales agents PPC salary - 70k +incentives exp- 1 year Location - delhi/ gurgaon / noida 5 days working / night shifts immedaite joiner only send me your cv on whatsapp - 8512850830

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . This role reports to a Team Coach. Our role is to ensure smooth and efficient travel management, balancing cost-effectiveness with high service standards What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre is Preferred) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Exposure to handle Ex India booking along with International region This role can be based in our office at Domlur or an implant location depending on business requirement. This role works in a schedule between 8 AM - 10 PM (It is a 9 hours shift) Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

Responsible for efficiently handling and resolving customer grievances and complaints related to our products and services. Working under the guidance of the Specialist-Grievance Resolution- Non-Voice, you will address customer concerns with empathy and professionalism, aiming to achieve prompt and satisfactory resolutions. Respond to customers chat and make outbound calls as appropriate. Manage and resolve customer complaints. Responsible for governing customer email communications to ensure adherence to company policies, regulatory requirements, and service standards. Ensure the quality, compliance, and efficiency of email correspondence, as well as drives continuous improvement in email governance processes. Ensure creation of standard / non-standard responses for various customer service executives for handling all e-mails in line with the company s operational vision and objectives Knowledge on GDS Tools- Amadeus Experience required- 8months to 2 yrs Should be comfortable with rotational shifts and week offs.

526293 Brand: FCM Meetings & Events Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM part of FTCG is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the Worlds Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fourth time ! FCM Travel India is one of India s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the Life: Manage visa applications and documentation for corporate clients traveling internationally, ensuring accuracy and compliance with all requirements. Liaise with embassy and consular services to ensure timely processing of visa applications. Handle client queries related to visa processing, documentation, and travel requirements with a focus on corporate needs. Assist clients in managing their corporate travel plans by booking air travel, hotel accommodations, and other travel-related services. Monitor and ensure all travel documents (visa, passport, and other requirements) are in place for clients, minimizing any risks or delays. Provide guidance and support to clients on visa-related requirements, regulations, and other travel policies. Coordinate with internal teams (such as operations and finance) to ensure the smooth delivery of services and compliance with service level agreements (SLAs). Collaborate with the management team to ensure that all visa-related processes align with company policies and customer expectations. Stay updated on the latest travel trends, visa regulations, and industry best practices to continually improve customer experience and compliance. Assist in resolving issues related to travel disruptions and visa rejections, working closely with clients and the relevant authorities. Youll Be Perfect For This Role If You Have: 3-5 years of experience in the travel industry, specifically in managing corporate clients and visa-related services. Strong visa processing knowledge for both domestic and international travel. Proficiency in GDS systems (Amadeus, Sabre, Galileo) for travel bookings and visa management. Excellent communication skills, with a customer-oriented approach. Ability to handle high-pressure situations while maintaining attention to detail and delivering excellent customer service. Strong understanding of corporate travel requirements, travel documentation, and visa regulations for various global destinations. A problem-solving attitude with a focus on delivering solutions to clients. Strong organizational and multitasking skills, ensuring timely and accurate service delivery. Bachelors degree or equivalent in Hospitality, Business Administration, or a relevant field. Whats in it for you: Competitive salary package aligned with the market. Exposure to a global environment, with the opportunity to interact with international clients. Work-life balance: Enjoy your travels with paid annual leave and time-off. Medical benefits, including comprehensive health coverage, accidental, and life insurance. Employee perks: Industry discounts, travel benefits, and opportunities for career growth and development within a global organization. Recognition and rewards: Regular events, incentives, and a strong company culture focused on growth, collaboration, and fun! Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism

FCM is one of the world s largest travel management companies and a trusted partner for national and multinational corporations. With a presence in 97 countries and 24/7 service support, FCM combines flexible technology with expert service to deliver personalized business travel experiences. Backed by the ASX-listed Flight Centre Travel Group, FCM brings together market-leading rates, exclusive travel solutions, and end-to-end travel consulting and events services through FCM Meetings & Events and FCM Consulting. FCM, a flagship division of the globally renowned Flight Centre Travel Group (FCTG), is one of the world s largest and most awarded travel management companies. With a presence in 97 countries , we deliver seamless and personalized travel solutions powered by flexible technology and expert human support. Winner of the World s Leading Travel Management Company award for 9 consecutive years (WTM). Named one of India s Top 100 Great Mid-size Workplaces 2024 . Role Overview We are seeking a dynamic, process-driven, and client-centric Manager MICE Visa Operations to lead our visa processing vertical within the MICE (Meetings, Incentives, Conferences, and Exhibitions) division. This is a strategic leadership role responsible for overseeing end-to-end visa operations, optimizing client experiences, driving compliance, and mentoring a high-performing team. The ideal candidate brings a blend of visa domain expertise, team leadership, stakeholder engagement, and process innovation in the corporate and group travel ecosystem. A Day in the Life Key Responsibilities Lead and manage the visa operations team catering to high-value MICE clientele across domestic and international destinations. Design and standardize SOPs for visa documentation, embassy coordination, and client advisory services , ensuring compliance and exceptional service quality. Build strong relationships with embassies, consulates, and visa facilitation centers to streamline processing timelines and handle escalations efficiently. Serve as the escalation point for complex client requirements, last-minute changes, or high-profile group movements. Collaborate closely with MICE Sales, Operations, Airline contracting, and Finance teams to ensure alignment on group movement timelines and document dependencies. Stay updated with global visa regulations, geopolitical changes, group movement protocols , and country-specific advisories. Implement automation tools or partner platforms for process efficiency, tracking, and reporting. Monitor SLA adherence, productivity KPIs, error rates, and feedback loops for continuous process improvement. Train and mentor junior staff, ensuring skill upgrades aligned with industry evolution. Represent FCM at embassy briefings, industry forums, and internal leadership discussions as the subject matter expert for Visa Ops in MICE. You re Perfect for This Role If You Have 8 - 10 years of progressive experience in visa operations, with at least 3 years in a team lead or managerial capacity , preferably within corporate or MICE travel. In-depth knowledge of global visa regulations , group documentation protocols, and embassy liaison best practices. Prior experience handling group and incentive travel , event-based movements, or large delegations. Familiarity with GDS platforms (Amadeus, Sabre, Galileo) and visa management tools. Strong leadership, client servicing, and crisis management skills. Excellent interpersonal and negotiation skills, with the ability to interact with embassies, CXOs, and high-net-worth clients. Ability to manage pressure, deadlines, and dynamic client expectations with composure and professionalism. Bachelor s degree in Hospitality, Travel Management, International Relations, or a related field; IATA certification is a plus. What s in It for You Competitive compensation aligned with seniority and market benchmarks. Leadership exposure in a global organization with a robust MICE ecosystem. Work-life balance with paid time off, industry travel perks, and employee-centric policies. health, accident, and life insurance Career development opportunities, cross-functional exposure, and internal mobility options across FCM and the broader FCTG network. Vibrant workplace culture with recognition programs, team events, and continuous learning. Why Join FCM Travel India At FCM, you re not just taking a job you re building a career. With a people-first culture, global exposure, and purpose-driven work, we create an environment where your growth is our priority . Diversity, innovation, and passion drive our journey and we re just getting started. Irreverence. Ownership. Egalitarianism FCM Meetings & Events Join FCM Travel India as Manager MICE Visa Operations in Noida! Lead end-to-end visa processes for high-profile corporate events and group travel. Drive operational excellence, ensure compliance, and collaborate with global teams. Ideal for leaders with strong visa expertise and MICE experience. Be part of a globally awarded travel management company with unmatched growth and perks! By clicking Accept All Cookies , you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

Key Responsibilities:- - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. Requirements:- - Undergraduate with 1 year of experience - Graduates minimum 6 months of experience - Travel Experience mandatory - Strong communication and interpersonal skills Benefits:- - Transport facility (Odd hours) - Rotational Shifts - Lucrative Incentive Interview Rounds:- - HR Round - Voice Assessment - Travel Test - Operations Round NOTE:- Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR Amit Contact Number- 8368719773 Whatsapp Number- 8094037018

Dear Candidate, Greetings from Naukri.com!! Your profile is suitable for an opening with our client WNS Global for GDS Travel Process profile Overview: WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of March 31, 2025, WNS has 64,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India. Website Link : http://www.wns.com Please find the below details: ? Organization: WNS Global ? Profile : GDS Travel Process ? Experience: 0.6Months -4Years ? Job Location: Bangalore ? Skillset: GDS, Amadeus, Galileo, Sabre Please Note: If the above does not match your profile, kindly ignore the mail.

Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Ensure compliance with banking regulations and policies. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience - Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences Requirements: - Minimum Bachelor's degree/ Graduation/ Undergraduates - Prior experience in customer service or banking is preferred. - Strong communication and interpersonal skills. - Ability to handle customer queries and complaints effectively. - Basic computer skills. -24*7 shift and Day shift for female employee -Travel Experience -GDS, Amadeus Benefits: - Transport facility (Odd hours) - Comprehensive training and development programs. - Opportunities for career growth and advancement and other employee benefits. - We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. Kindly mention my name HR Divya Grover on the top of your cv and come for face to face round of interview. Contact Number- 9518619536

BPO Hiring For Voice Travel Process 4.80 CTC Grad/ UG's / BE/ Btech - Min.1 Year Experience in Customer Service Any Domain 32K in Hand Cabs 5 Days 24/7 Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO Hiring For Voice Travel Process - 32 K Per Month Plus Incentives Grad/ UG's/BE/Btech - Min- 1Year Experience in Customer Service Any Domain 4.80 CTC 5 Days 24/7 Cabs Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Call/Whats app CV 9706756724 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida/chandigarh Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 9706756724

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What Youll Do: Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We’re Looking For: 4+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. - Provide delightful customer experience through back end services - Solving customer queries on baggage Graduate + Fresher HR - 76797 91688 Required Candidate profile - Excellent communication skills - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Promising career progression Best in industry compensation Transport facility

Req. 20 Spanish travel Sales Agents Min.1 Yr Exp. Must. 5 days Working Salary -No Bar Lucrative Incentives Google campaign call Exp .must Location- Noida 63 Cab /Cab Allowance Night Shifts Co- Rakhi Baisla 8053320016

Req. US Car Rental & Hotel booking agents IGT/EXPEDIA Exp. Agents Can Apply Min.6 Month Exp. Must International Voice Process 55k Max +Incentives Gurgaon Cab Allowance 5 day Working Rotational Off Co-Rakhi Baisla 8053320016

About the Role: As an International Customer Service Consultant at Client based in the Gurgaon office, you will be responsible for assisting premium & International customers. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through our client platform various international platforms and other meta-search engine For More Details Please connect with our recruitment team : 7678572840 Role & responsibilities: Multi-Regional Customer Support: Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls. Customized Travel and Accommodation Planning: Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication: Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution: Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management: Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability: Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge: Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of our client portal. Feedback Collection and Analysis: Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Preferred candidate profile: Experience: At least 1-10 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification: HS or Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills: Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills: Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills: Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency: Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity: Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility: Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail: High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus: A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Aviation IT Solutions Good to have skills : Business AnalysisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and detail-oriented Business Analyst with proven functional knowledge in the airline industry to support and drive several technology transformation projects. The ideal candidate will act as the bridge between business stakeholders and technology teams, ensuring that requirements are accurately gathered, analyzed, and translated into actionable solutions. Roles & Responsibilities:- Must have experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing- Good to have additional skill experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Collaborate with business stakeholders, IT teams, and third-party vendors to gather, document, and analyze business requirements- Translate business requirements into functional specifications and user stories. Walkthrough of tests cases and functionality demo to the business- Facilitate workshops, interviews, and stakeholder meetings to capture project goals and pain points- Leverage functional knowledge of airline operations (e.g., reservations, ticketing, departure control systems, loyalty programs, etc.) to ensure alignment with industry best practices- Design test cases for entire application and build RTM for the requirements as testing proceeds- Assist in creating business process models, data flow diagrams, and use cases- Perform smoke testing, regression, functional testing- Conducting Data driven testing, cross browser testing and parallel test execution- Support end-to-end project lifecycle including requirement gathering, gap analysis, solution design, testing, and implementation - Work with QA teams to define and validate test cases; support UAT and defect triaging- Part of Production checkouts/releases- Monitor project progress, track deliverables, and escalate issues/risks as needed- Support change management and user training efforts as new systems or processes are introduced Professional & Technical Skills: - Minimum 7 years TL of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation - Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management - Experience in conducting requirement workshops and Demos - Deep understanding of the Airline/Airport Business Process Models- Experienced in Amadeus API Integration testing, TIBCO or MULESOFT- Experience in automation testing of webservices using Postman and SOAPUI- Skills: SoapUI REST APIs XML JSON Altea Reservations IATA NDC Alta Suite Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Must To Have Skills: Proficiency in Aviation IT Solutions, experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing- Good To Have Skills: Business Analysis, experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Excellent written and verbal communication skills with experience of working in cross-functional teams - Strong inter-personal, lateral thinking and problem-solving skills are a must - Professional client-interfacing experience is a must - Ability to lead a team as well as work in a team- Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Additional Information:- The candidate should have a minimum of 7 years of experience in Aviation IT Solutions- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

Dear Aspirants, Share CV Call/Whats app - 9706756724 Travel Consultants(US/UK/SPANISH Bilingual) Min 2 years experience in US travel sales process, excellent communication. Location-Gurgaon/Delhi/Noida Max salary of 70k plus incentives Required Candidate profile Share CV Call/Whats app - 9706756724

Hiring For Voice Process !! Odegio | Galeio ! Amadeus | SAL 38 K ! IGT Profile:- Schedule change , cancellation , reservation . Need Minimum 6 month of Travel Process Experience Salary:- 38 K ctc 24*7 Shift 5 days working 9911567769 , 9560028009 Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8447212731 , 6395176415 , 7392095475

Hiring for International TRAVEL VOICE PROCESS for Gurgaon location Any GRAD/UG with min 6 months Int. travel exp. with excellent communication skills can apply salary-upto40k ctc 5 days working Rotational shift and off both side cab Ruchi@8375848971 Required Candidate profile incentives + cabs + premium process

hiring for International Airlines Process for Gurgaon Air Ticketing Voice Process | Amadeus | Galileo | Sabre | 38 CTC Travel process 1 year of Travel Process Experience is required Sal :- 38 k ctc 24*7 Shift 5 days working 8447212731 , 9650934814 Required Candidate profile Any Graduate & Under-Graduate can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 9911567769 / 9560028009 / 6395176415

Hiring Alert Voice Process! We are looking for dynamic individuals to join our Voice Process team! If you have excellent communication skills and are comfortable working in rotational shifts, this opportunity is for you. Role: Voice Process Shift: Rotational Location: WNS , Viman nagar , Weikfield , Pune , Maharashtra Cab Facility: Available Requirements: Good communication skills, GDS , Sabre,Amadeus, including ticket , Travel Consultan experienced candidates are welcome!

Responsibilities: * Manage international air ticket bookings using Amadeus, Galileo & Sabre GDS systems. * Provide exceptional customer service throughout the travel process. Food allowance Office cab/shuttle Annual bonus Performance bonus