1418 Amadeus Jobs - Page 10

Job TitleFinance reporting (Refund Claims and analysis) Location[Bangalore] Experience RequiredMinimum 3–4 years Employment Type[Full-time] Job SummaryWe are looking for a detail-oriented and proactive Refund Claims & Collections Executive with prior experience in the travel industry, who has knowledge in airline refund collections. The ideal candidate will have a strong understanding of industry practices, familiarity with GDS tools, MS office and the ability to manage the refund claim transaction volume on a daily basis. Key Responsibilities: Handle refund processes related to bookings and transactions within the travel domain. Manage end-to-end claims processing, ensuring timely validation, documentation, and closure. Coordinate with internal teams and external partners (airlines, GDS, vendors) to resolve refund claim-related issues. Maintain accurate records and logs of claims and collections activities. Use GDS software for information retrieval and resolution (As applicable). Generate basic reports and summaries using MS Excel and other MS Office tools. Ensure compliance with company policies and service level agreements (SLAs). Required Qualifications & Skills: 3–4 years of relevant experience in GDS and airline refund claims and collections within the travel industry. Exposure to GDS software such as Amadeus, Sabre, or Galileo (preferred). Strong analytical and problem-solving skills. Proficiency in MS Office, especially Excel. Ability to communicate clearly and professionally across teams and with external partners. Attention to detail, time management, and organizational abilities. Preferred Attributes: Prior experience working with travel agencies, airlines, or B2B travel platforms. Understanding of ticketing and refund processes.

We are seeking candidates for multiple positions in Kirti nagar Team Leader - Sales upto 70k Quality Analyst(Sales) - upto 45k Customer Service - upto 45k Travel Sales Agents upto 60k For more details pls call Ruchika 9650997623 Required Candidate profile Excellent communication skills

Dear Candidates, We are urgently seeking Customer Service & Ticketing Executive Delhi Both Side Cabs available Salary upto 45k Location: Kirti Nagar,Delhi US shift Job Description Excellent Comms skills GDS & Amadeus knowledge must Interested candidates call/whtup @9650997623

WE ARE HIRING .. US ,UK TRAVEL SALES PPC & META CALLS . FLIGHT SALES / CAR RENTAL SALES CUSTOMER SERVICES (TRAVEL EXPERIENCE) HIKE ON LAST SALARY HR MOHI - 8278614244

Handle travel-related service requests through inbound/outbound voice communication. Use Amadeus GDS (Cryptic platform) to manage airline bookings, issue/reissue tickets, and process exchanges and refunds. Assist with flight cancellations, fare recalculations, and itinerary modifications based on customer needs. Review and verify passenger and ticketing information to ensure accuracy and compliance with airline policies. Coordinate with airline helpdesks or internal support teams to resolve complex booking/ticketing issues. Maintain process quality and SLAs while delivering exceptional customer service.

Overview The role has a main objective to enable, maintain and manage resolution of issues relating to Catalogs and category cards. Purpose Content Management is the enablement of content on Ariba On Demand Recommend catalog, contract and category cards improvements and manage accuracy, changes and deletions Manage and cleanse catalog, contract and category card content to ensure and validate timely change updates and item and pricing accuracy, and work with vendors accordingly to ensure same This role is accountable for contribution of team in terms of delivery to deadlines, quality standards, propose improvements and internal control Responsibilities Catalogues Analyze item list with catalogue data provided to generate new catalogues Act as point person for supplier on technical catalogue related queries Provide guidance to procurement managers / buyers on catalogue strategies Analyze transaction list with reporting analyist to generate new catalogues Assure the maintainance of e-catalogues for assigned categories of products/ services Assure the analysis of the item list with catalogue data provided by supplier Assure the catalogue friendly guide is updated Accomplish catalogue SLAs (e.g. response to users within agreed business days) Catalogue management team is responsible for updating electronic buying portal, i.e. upload new catalogs into P2P system as approved and validate completeness/correctness of the upload Coordinates with GP, vendors, IT and Ariba the implementation of punch-out catalogues Supports Catalog usage improvement activities Compliance Make sure to keep on date the owners of our different processes and be aware in case a new process should be created/ modified (carlos) Qualifications Good interpersonal skills (needs to be able to build relationships over the phone without meeting suppliers / customers on a regular basis) Ability to analyze data and understand the processes Good IT procurement skills. PC (Windows, Word, Excel, Power Point) Ideally with a Procurement or finance/analytical background Good English level (Very good written and spoken) ERP (SAP / ARIBA) experience Bachelors degree needed 1-3 years of experience required

Key Roles and Responsibilities Support the managers by handling administrative and logistical tasks related to travel arrangements. His responsibilities will include booking flights and transportation, managing travel documents, coordinating with agents, and closely monitoring vessel itineraries. Additionally, he will maintain travel records and may assist with tracking travel related expenses. 1. Assist in preparing and Applying Visas of all candidates (Crew dept ). 2. Assist candidates in filling up of Visa forms and taking appointment for same. 3. Assists in uploading travel documents/visa copy on web. 4. Apply MCV for all Australia calling vessels. Job Experience, Functional Knowledge and Qualifications 1. 5+ years experience in shipping background 2. Candidate holding 5 years experience in specific travel department. 3. Knowledge of Seaman Ticketing and Visas.

Job Description of Service Advisor Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: To apply, Call HR Israel at 8130339807 Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment

1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience

Watsapp details to HR Mamta 9903044494 Required - Ticketing Executive Minimum 1yr exp req in ticketing Knowledge of Amadeus Mandate Both side cabs provided (West Delhi , Noida, Faridabad) Salary upto 45k Immediate joiners needed Walkin drive on 16th & 17th (5pm Onwards)

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

You are a highly motivated and experienced Team Lead/Junior Manager responsible for managing a team of Customer Experience Specialists within our Flights Line of Business. Your role is crucial in ensuring a seamless and positive experience for customers booking flights through our platform. You should have a strong understanding of the flight/travel industry, especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. Your responsibilities include ensuring exceptional customer service across all channels (phone, email, chat, social media), handling escalated customer issues and complex inquiries, identifying trends in customer complaints and feedback, and proactively seeking opportunities to enhance the customer experience. You will also monitor key performance indicators, implement process improvements, collaborate with other departments, and stay updated on industry trends. For reporting and analysis, you will prepare regular reports on team performance and customer experience metrics, analyze data to identify trends for improvement, and use data to make informed decisions about resource allocation and process enhancements. Qualifications for this role include a Bachelor's degree in a related field, 1-3 years of customer service experience in the flight/travel industry, proven team management experience, knowledge of flight/travel terminology, processes, and GDS systems, excellent analytical and problem-solving skills, strong communication abilities, proficiency in CRM software, and a strong customer focus. Preferred qualifications include experience with Amadeus/Travelport, proficiency in Microsoft Office and Google tools, familiarity with customer satisfaction metrics, and measurement methodologies. Join us for a collaborative, output-driven program that promotes cohesiveness across businesses through technology. You will have the opportunity to increase cross-sell opportunities, receive feedback from peer teams, and earn respect through your support of their goals. If you are the right fit, we believe in creating wealth for you. With over 500 million registered users, 21 million merchants, and a vast depth of data in our ecosystem, you can be part of India's largest digital lending story. Embrace this opportunity to democratize credit for deserving consumers and merchants.,

Job Description Flight Fare Experts is a growing travel agency based in New Zealand, specializing in providing flight booking services over the phone. We support international flight bookings, hotel bookings, and holiday packages through our branches nationwide. Leveraging our strengths in travel and technology, we ensure transparent pricing and seamless operations for our clients. Our focus is to deliver top-notch customer service and make travel planning effortless. This is a full-time on-site role for a Travel Consultant located in Zirakpur. As a Travel Consultant at Flight Fare Experts, you will be responsible for managing and arranging travel plans for clients, providing travel consulting services, and handling reservations. Your role will involve assisting customers in booking flights, hotels, and ensuring a smooth travel planning experience. To excel in this role, you should possess Travel Consulting and Travel Management skills, be experienced in making Travel Arrangements and handling Reservations, and have strong sales skills. Excellent communication and interpersonal skills are essential to effectively interact with clients. You should have the ability to work efficiently in a fast-paced environment and be proficient in travel booking software and tools, especially GDS like Amadeus. A minimum of 6 months to 1 year of experience in the travel industry is required for this position. Proficiency in Hindi, English, and Punjabi languages is preferred to cater to a diverse clientele. Join our team at Flight Fare Experts and be part of a dynamic environment where your expertise in travel consulting will contribute to creating memorable travel experiences for our clients.,

We are looking for a Travel Agent who will be the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Responsibilities Searching and confirming travel reservations for the customer. You should have a strong understanding of a client travel policy and can provide consultation to the customer consistently. Your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveller - all while providing a best-in-class customer experience. As the face of our business, you have to provide regular feedback to our product, design, and engineering teams so that they can work towards improving our customer-facing and internal platforms. Fulfilling all requests regarding necessary regulations. Providing the client with the required industry information, such as low fares, tour packages. Seeking opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement. Maintaining, actively communicating, and seeking an expansion of current knowledge of the state of the various travel industries supported. Skills - Should have travel agent experience. - Experience in Sabre, Amadeus. - Should have experience in the US market, Group tours. - Strong verbal and written communication skills. - Solid working knowledge of the travel industry, policies, procedures, and processes. - Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible.,

You will be a dedicated and organized Office Staff member responsible for supporting daily operations at our travel and tourism office. Your primary role will involve assisting with customer inquiries, handling bookings and documentation, maintaining records, and ensuring smooth administrative processes to enhance the client experience. Your key responsibilities will include greeting and assisting walk-in clients, responding to phone and email inquiries, providing information on tour packages and services, handling travel bookings using reservation systems, preparing itineraries and travel documents, maintaining client records, coordinating with suppliers and service providers, managing office files and general administrative duties, assisting with visa documentation, and supporting the sales and marketing team in promotions. To qualify for this role, you should have at least a high school diploma or a bachelor's degree in Travel, Tourism, or Hospitality. Prior experience in a travel agency or tourism office is advantageous. Proficiency in MS Office and reservation software such as Amadeus, Galileo, or Sabre is a plus. Good communication and interpersonal skills, customer-focused mindset, attention to detail, ability to multitask, and work in a fast-paced environment are essential. Your work hours will be Monday to Friday from 9 AM to 6 PM, with occasional weekends or overtime during peak travel periods. This position is full-time and permanent, and the work location is in person at our office. As part of the benefits package, you will be eligible for cell phone reimbursement. The schedule is a day shift. Join our team and contribute to providing excellent service to our clients in the travel and tourism industry!,

You are invited to join the high-energy travel sales team at PCM Worldwide Flights Pvt. Ltd., located at Office 819/820, A Wing, 8th Floor, Nyati Empress, Next to Baker Gauges India Pvt. Ltd., Viman Nagar, Pune 411014. This is a full-time, permanent position with a salary range of 15,000 - 35,000/month plus attractive incentives. As a Flight Sales Agent for the US PPC process, your primary responsibility will be to handle inbound US PPC leads and effectively sell flight tickets to US-based customers. We are looking for individuals who are passionate about sales and providing exceptional customer service. We welcome applications from experienced candidates with at least 1 year of experience in international flight sales, particularly in the US market. Freshers with outstanding communication skills and a strong interest in travel sales are also encouraged to apply. Knowledge of GDS systems such as Amadeus/Galileo would be advantageous. It is essential to be comfortable working in US business hours and possess excellent English communication skills. This role offers the opportunity to kickstart your travel sales career with a global brand. If you are ready to take on this exciting challenge, please apply now or contact HR Bharti at +91 98186 59676. Benefits of this position include paid sick time, paid time off, and Provident Fund. The work schedule may involve fixed shifts, night shifts, rotational shifts, or US shifts, and a performance bonus is also provided. Don't miss this opportunity to be a part of our dynamic team and explore a rewarding career in the travel industry! #FlightSalesJobs #TravelCareers #PuneJobs #FresherJobs #USProcess #PCMWorldwide #NowHiring #SalesJobs #VimanNagarHiring,

Voice Travel Help Desk - 1-3 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Salary Upto 4.5L to 5L Shift – 24X7 | 4/5 Days working Immediate joiners Only contact- 8929448461 [harjas] harjasimaginators@gmail.com Required Candidate profile Min. 1-3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring Call Harjas Kaur 8929448461 harjasimaginators@gmail.com

Req-Travel Sales Agents (ppc calls ) ENGLISH & SPANISH Exp- 2 years Salary - 65k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immediate joiner Only send me your cv on whatsapp - 85128 50830

Role & responsibilities - Responding to inquiries about our company's services and offerings. Determining each client's requirements, including destinations, length of stay, and transit time. Ensuring that clients pay the deposit before you commence with bookings. Informing clients about the cancellation policy, including salient dates and all penalties. Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit. Candidates who can apply - Sales experienced candidates can only apply from PPC USA and META USA process. Hiring for a US Travel consultant. Candidates from Uttamnagar, Palam Vihar, Chattarpur, and Gurgaon preferred. Both side cab facility available. 5.5 days working. Should be comfortable for night and morning shifts. Candidates should have atleast 6 months of experience. Interested candidates can directly send your CV on 9958611008.

Roles and Responsibilities Handle customer inquiries, bookings, and cancellations via phone & chats. Provide excellent customer service by resolving issues promptly and efficiently. Create tour packages for customers based on their requirements and preferences. Utilize Microsoft Office applications to maintain accurate records and reports.

Voice Travel Help Desk - 1-3 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Salary Upto 4.5L to 5L Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract ODD HOURS CAB FACILITY Required Candidate profile Min. 1-3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring Contact Aparupa ( 9311697179) aparupa.imaginators@gmail.com

Hiring For Cruise Sales Consultant Experience IN US Travel Cruise Process Location - Gurugram Salary upto 55k 5.5 Days Working Night Shift Drop your CV 7011890554

Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Booking Any travel GDS-experienced can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile Travel Diploma Fresher or GDS Experienced can apply. Call or WhatsApp Aakanksha- 7042523201 Sameer- 9289249121

WNS (Holdings) Limited (NYSEWNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Job description: Ticket issuance, reissuances (exchanges), deep SME in fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Microsoft Office application skills, including Outlook, and Excel Ability to handle/diffuse difficult or irate customers effectively; ability to set expectations and deliver information in a positive way Ability to provide an experience and interaction that reduces customer effort and creates loyalty with customers Minimum 2 years of Sabre and Amadeus working experience a MUST, must be adept at the latest versions of both GDS’s Excellent fluency in English - Proficiency & Comprehension (spoken and written) Qualifications Graduates/Under Graduates

working knowledge on Farefiling/ PRA/ CRA/ GDS/ Amadeus/Galileo platform will be an added advantage. Experience in booking reservations, cancellation of reservations, fare calculations will be added advantage. Candidate with IATA course/certification will be preferred. Candidate should be able to maintain the highest level of quality and achieving team targets as per the process specifications. IATA Fresher’s can apply. Experience in travel background of minimum 1 years will be added advantage Candidate should be comfortable with rotational shift including night shifts Walk in for an interview between Monday to Friday at 12.00 pm to 4.00 pm at WNS,Gate no 2,Plant 5, Vikhroli west Qualifications Any Graduate and Under Graduate Additional Information Night Shifts/Rotational Shifts