3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for managing the daily activities of a team, ensuring the achievement of all system, team, and individual Customer Service goals and standards. This includes managing key performance indicators and maintaining complete knowledge of all service tasks, programs, as well as system and telecommunications capabilities. Additionally, you will be accountable for administrative aspects such as reporting. Key Responsibilities: - Demonstrate superior communication skills, both oral and written, along with strong presentation and interpersonal skills. - Develop and implement process enhancements, including technology and performance improvements. - Plan, prioritiz...

Posted 5 days ago

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FLM Wipro Limited

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for managing the daily activities of a team, ensuring the achievement of all system, team, and individual Customer Service goals and standards. This includes managing key performance indicators and maintaining complete knowledge of all service tasks, programs, as well as system and telecommunications capabilities. Additionally, you will be accountable for administrative aspects such as reporting. Your role will require superior communication skills, both oral and written, along with strong presentation and interpersonal skills. You should demonstrate the ability to develop and implement process enhancements, including technology and performance improvements. Effective...

Posted 2 months ago

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