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Engagement Manager (CCAIP) Quantiphi Analytics Solutions

6.0 - 11.0 years

3 - 6 Lacs

Mumbai, Maharashtra, India

On-site

Oversee the comprehensive design of IVR/Chat CCaaS solutions that are tailored to the unique needs of our clients, leveraging industry-leading technologies and platforms. Lead fact-finding discovery sessions with client stakeholders to ensure alignment of requirements Client Management: Managing customer communication & relationships Guide the client on technology evaluation, technical thought leadership and direction for Conversational AI projects Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals Showcase thought leadership on technology roadmaps, agile development methodologies and best practices Chall...

Posted 3 months ago

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