Role & responsibilities We are seeking a diligent and multifaceted Property Executive to play a crucial role in our operations. The successful candidate will be responsible for the end-to-end handling of properties, from verifying new listings for sale and rental, including thorough data and image collection, to acting as a dedicated property manager for our managed portfolio. This role also requires a keen eye for detail for auditing property conditions and the ability to oversee refurbishment projects to ensure properties meet our quality standards. This is a field-intensive role requiring excellent organizational and communication skills. New Property Verification & Onboarding: Conduct on-site visits to new properties intended for sale or rental on our platform. Verify property details, legal documents and specifications. Collect comprehensive data, high-quality photographs, and videos of properties. Prepare detailed verification reports for internal assessment. Property Management: Act as the primary point of contact for allocated properties under our management. Oversee day-to-day property operations, ensuring they are well-maintained and managed effectively. Coordinate with tenants and owners on maintenance issues, rent collection processes, and other property-related matters Ensure compliance with all property-related regulations and agreements. Property Audits & Condition Evaluation: Conduct regular audits and inspections of managed properties to assess their condition. Identify maintenance needs, potential issues, and areas for improvement. Prepare detailed audit reports with findings and recommendations. Refurbishment Project Oversight: Oversee and coordinate refurbishment and renovation projects for properties. Liaise with contractors, vendors, and laborers to ensure projects are completed on time, within budget, and to agreed quality standards. Monitor project progress, conduct site inspections, and resolve any issues that arise. Maintain records of refurbishment work and expenses. Business Growth: Work with co-founders to build the nascent business lines and new services Identify develop and work with local suppliers to deliver the new business operations Data Management & Reporting: Maintain accurate and up-to-date records for all properties, including verification data, images, inspection reports, and project documentation. Provide regular reports to management on property status, project progress, and other key metrics. Preferred candidate profile Strong understanding of property verification processes. Knowledge of property management principles and practices. Ability to audit and evaluate property conditions effectively. Experience in overseeing small to medium-scale refurbishment or construction projects. Excellent observational and analytical skills with keen attention to detail. Proficiency in data collection and digital photography/videography. Good communication (written and verbal in English and Hindi), negotiation, and interpersonal skills. Ability to work independently, manage time effectively, and handle multiple tasks simultaneously. Basic computer literacy (MS Office, property management software awareness is a plus). Must possess a valid two-wheeler driving license and own a vehicle for local travel Familiarity with local property laws and regulations in Delhi NCR would be an advantage.
Company Description Alter8 Residential is transforming residential leasing through innovative solutions tailored to meet contemporary lifestyle demands. We are a startup based in NCR, we provide cure premium living soaces, and provide bespoke services to landlords, agents and tenants. Backed by experienced personnel with diverse international experience and marquee academic background, we are on a mission to shake-up the Indian real-estate industry. Come join us if you are ready to make a mark and grow at an exponential rate with us. Role Description This is a full-time hybrid role for a Business Analyst located in Gurugram, with some work from home flexibility. The Business Analyst will be responsible for analyzing and building business processes, gathering and documenting business requirements, and communicating insights to stakeholders. Day-to-day tasks will include performing data analysis, setting upvthe data strategy, identifying business opportunities, and recommending improvements to enhance operational efficiency. Collaboration with cross-functional teams and producing detailed reports are also essential aspects of this role. Qualifications Strong analytical skills and proficiency in Business Analysis strong proficiency in data management and hands-on experience with data science Experience in defining and managing Business Processes and Business Requirements Excellent Communication skills for stakeholder engagement and team collaboration previous experience in the real estate or leasing industry is a plus Bachelor's degree in Business Administration, Finance, or related field Ability to work independently and in a hybrid work environment Total experience: 1-4 years
Company Description Alter8 Residential is transforming residential leasing through innovative solutions tailored to meet contemporary lifestyle demands. We are a startup based in NCR, we provide cure premium living spaces, and provide bespoke services to landlords, agents and tenants. Backed by experienced personnel with diverse international experience and marquee academic background, we are on a mission to shake-up the Indian real-estate industry. Come join us if you are ready to make a mark and grow at an exponential rate with us. We are seeking a dynamic, results-oriented, and customer-focused professional to join our team as Real Estate Sales Executive cum Customer Relations Handler . This hybrid role is central to our success, managing the entire customer journey from the first inquiry to post-sales relationship management. The ideal candidate will be a skilled salesperson with a passion for providing exceptional customer service, capable of converting leads into sales while ensuring a seamless and positive client experience. Key Responsibilities 1. Sales & Lead Management: Lead Generation & Nurturing: Proactively generate leads through various channels including online portals, social media and cold calling. Follow up diligently on leads provided by the company. Client Consultation: Understand client requirements, property details and detail our offering to them. Negotiation & Closing: Skillfully negotiate terms of sale and prices between the company and the client to close deals successfully. Sales Documentation: Assist clients with the necessary paperwork, including agreements ensuring a smooth transaction process. Market Research: Stay updated on real estate market trends, competitor activities, and property market to provide accurate information to clients. CRM Management: Maintain and update a detailed database of leads, client interactions, and sales activities. 2. Customer Response & Relationship Management: First Point of Contact: Act as the primary point of contact for all incoming customer inquiries via phone, email and social media platforms. Prompt & Professional Communication: Provide timely, accurate, and detailed information about our offerings, pricing, payment plans, and offers. Query Resolution: Address and resolve customer queries, concerns, and complaints effectively and professionally, ensuring customer satisfaction. Post-Sales Support: Maintain a strong relationship with clients post-sale, assisting them with quick first response. Feedback Collection: Systematically gather customer feedback to identify areas for improvement in our sales process and customer service. Building Rapport: Foster long-term relationships with clients to encourage repeat business and referrals. Qualifications and Skills Education: 12th Pass, Graduates preferred. Experience: Minimum of 1-3 years of proven experience in real estate sales or a similar role. Demonstrable experience in a customer-facing or customer service role is highly advantageous. Skills: Communication: Excellent verbal and written communication skills in English. Interpersonal Skills: Strong negotiation, persuasion, and rapport-building abilities. Customer-Centric Mindset: A genuine passion for helping customers and solving their problems. Sales Acumen: A target-driven mindset with a proven track record of meeting or exceeding sales goals. Resilience: Ability to handle rejection and manage stressful situations with a positive attitude. Tech-Savvy: Proficient in using the MS Office Suite. Organizational Skills: Excellent time management and ability to multitask in a fast-paced environment. Personal Attributes: Self-motivated, proactive, and energetic. Professional demeanor and appearance. High level of integrity and ethical standards.
As a Real Estate Specialist at Alter8 Residential, located in Gurugram, India, you will play a crucial role in managing property listings, conducting viewings, and negotiating sales and leasing contracts. Your daily responsibilities will involve providing exceptional customer service, carrying out audits, and collaborating with partners for channel sales and projects. It is essential for you to maintain a deep understanding of civil structures, real estate guidelines, and work closely with clients to fulfill their property requirements. **Key Responsibilities:** - Engage with customers and business partners during field trips within the Gurugram property market - Review and audit properties to ensure quality standards - Oversee project activities conducted by partner agencies - Resolve maintenance issues with the help of on-call maintenance support **Besides the operational tasks, you are expected to:** - Contribute to the development of new product lines in collaboration with co-founders and seniors - Increase sales and "assets under management" through your network - Utilize your expertise in property audits and valuation advisory to build the function from the ground up **Qualifications:** - Strong interpersonal and communication skills - Ability to work independently and in a team-oriented environment - Bachelor's degree in Civil Engineering, Business, or a related field,