Almas Steel And Alloys Private Limited

Key Responsibilities Customer Contact: Reach out to customers via phone, email, or mail to discuss outstanding payments. Account Management: Monitor customer accounts, identify overdue payments, and update account statuses. Negotiation: Negotiate payment plans, repayment schedules, and partial payment settlements with customers. Problem Resolution: Address customer complaints, resolve payment disputes, and investigate reasons for delinquency. Record Keeping: Maintain accurate and detailed records of all customer interactions, payments received, and collection activities. Reporting: Prepare and submit regular reports on the status of unpaid accounts and the progress of collection efforts. Compliance: Adhere to company policies and relevant state and local regulations for debt collection