Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Associate - Customer Service (T2) The Associate - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal client defined quality on calls Understands and contributes positively in meeting client SLA s targets Adheres to Customer Service Attendance Accountability policies Ensures Customer Service Representative, Team Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 2 - 5 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills attention to detail.

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others.. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com Job Description Job Title - ServiceNow Administrator and Developer As a ServiceNow Administrator and Developer, you are the Alight champion and subject matter expert for the software, managing workflows, implementing new systems or add-ons, resolving problems, and testing systems for efficiency. Collaborate with other IT specialists to ensure uniform workflow solutions across the network and work with internal customers to meet their platform needs. This role requires hands-on expertise in configuring, maintaining, and optimizing ServiceNow while working with cross-functional teams to deliver scalable and compliant solutions. Essential Responsibilities and Duties: ServiceNow Administration: Administer and uphold the ServiceNow platform, ensuring configurations align with business requirements and industry best practices. Development: Participates in code creation, updates, reviews, identifies, and resolves defects and code quality issues in a timely manner. Platform Configuration: Configure and customize the ServiceNow platform to meet organizational needs, including creating and modifying tables, fields, business rules, UI policies, workflows, and other platform elements. Reporting and Analytics: Create and maintain reports, dashboards, and data visualizations to provide insights into platform performance and usage. Monitor key performance indicators (KPIs) to identify areas for improvement. Integration Management: Integrate ServiceNow with other systems and applications to enable seamless data flow and automation between different platforms. System Upgrades and Patches: Manage platform upgrades and apply patches to ensure the system is up to date with the latest features and security fixes. Security and Compliance: Implement and maintain security best practices to protect sensitive data and ensure compliance with relevant regulations and standards. Documentation and Training: Create and update documentation for system processes, configurations, and troubleshooting procedures. Provide training to end-users and other stakeholders on how to use the ServiceNow platform effectively. Problem Resolution: Investigate and resolve issues and incidents related to the ServiceNow platform, including troubleshooting technical problems, identifying root causes, and implementing solutions. Continuous Improvement: Proactively identify opportunities for process improvements and optimizations within the ServiceNow environment and work with internal customers to explore them. Vendor Management: Interact with the ServiceNow vendor for support. Technical Support: Provide technical support and expertise to end users, ensuring a smooth ServiceNow experience. Workflow Automation: Develop and maintain workflow automation, service catalog items, and integrations with other enterprise applications. Be familiar with using Flows and Integration Hub. Data Analysis: Utilize data analysis and reporting to provide insights and drive platform improvements. Professional Qualifications: Acceptable equivalent combination of education, experience, and certification; Associates or Bachelor of Science degree in computer science, or equivalent. A minimum of 8 + years experience in administrating, managing, and developing on ServiceNow platform. ServiceNow Administrator Certification (CSA) is required. Strong foundational knowledge and expertise with ITSM, CMDB, and Asset Management modules. Strong communication skills with a collaborative approach to working effectively in a remote team setting. Proven experience managing and administering ServiceNow instances, including configuration, maintenance, and troubleshooting. Experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, etc.). Ability to work in an Agile environment and manage multiple priorities effectively. Preferred Skills ServiceNow Certified Application Developer IT Service Management Certification (CIS for ITSM) Programming experience in JavaScript, Java, or AngularJS ServiceNow Certified Implementation Specialist or similar certification If interested, pls send your updated resume to nidhi.negidixit@alight.com with Subject line - "Application for ServiceNow Administrator and Developer" with details as mentioned below - Current CTC & Expected CTC : Notice Period : Current Location : Reason for change : Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

About the Role This role is responsible for all delivery aspects of a project over its entire life. They are familiar with project scope and objectives. They are also familiar with the roles of team member to effectively coordinate the activities of the team. Responsibilities Assisting with brainstorming new projects with clients, client leads, sales, and other teams. Assisting the sales process for new and ongoing projects by confirming and documenting project scope and schedule. Monitors/Manages project budgets. Consulting on projects with assistance Leverages/understands project roles, responsibilities, methodology, tools, and best practices Working with internal and external vendors to gather project estimates Monitors/manages project schedules and risk registers Training the client on tools (reporting, content editor) and training the various client customer service/help desk teams. Developing assembly procedures, recommending delivery methods, advising project teams regarding print, assembly, and/or postage alternatives, including identification of lower-cost solutions when required. Ensuring completion of requirements for configuration, internal testing, and client/external testing. Requirements Have minimum a Bachelor s degree but a Masters would be preferred. Possess knowledge and basic understanding of PMI Project Management process and tools. PMP Certification is a good to have . 5+ years of project management work experience. 10+ years of professional work experience. We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. .

Key Responsibilities Overseeing processing of payroll for North America accurately and on time. Ensure compliance with all federal, state, and local payroll regulations. Handle payroll-related inquiries and resolve issues promptly. Maintain and update payroll records and employee information. Collaborate with HR, finance teams to ensure data integrity and accuracy. Assist in payroll audits and provide necessary documentation. Demonstrating ownership for assigned processes and projects tasks, prioritizing work independently to deliver to deadlines and quality standards with limited supervision. Analysing information and identify trends to solve discrepancies, conduct audits and quality checks for assigned tasks / reports / peer review quality checks. Taking initiative for reviewing and suggesting improvements for the team s daily work, processes and procedures. Organizing and leading meetings and calls independently or with very limited supervision. Working on continuous improvement of HR processes and procedures. Qualifications Bachelor s degree Minimum of 5-7 years of payroll processing experience for North American clients. Strong knowledge of federal, state, and local payroll regulations in North America. Proficiency in payroll software and Microsoft Office Suite. Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Ability to work effectively in a team environment. Excellent communication and interpersonal skills.

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Associate - Customer Service (T2) The Associate - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal client defined quality on calls Understands and contributes positively in meeting client SLA s targets Adheres to Customer Service Attendance Accountability policies Ensures Customer Service Representative, Team Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 2-5 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. ."

Customer Care Quality Auditor (Voice) Job Description Perform quality audits to analyze quality of calls. Meet daily call audit targets. Identify areas of improvement and provide actionable steps to improve quality. Perform root cause analysis. Actively participate and provide inputs in calibration sessions. Provide coaching and high-impact feedback to customer care representatives. Enable customer care teams to constantly improve the end-user experience and delivery of service. Create and prepare quality reports showing error trends and other useful information. Take calls on a regular basis to stay updated with the process. Provide inputs to improve the quality process. Key Requirements More than 4+ years of experience in a similar role. Extensive experience of working in an international customer care team (voice). Ability to interact with stakeholders and customers globally. Understanding of the Audit the Auditor process. Excellent communication skills. Experience using quality audit forms. Working knowledge of MS Office. Willingness to learn the entire process and undertake production on a periodic basis. Graduation or 3 years Diploma is mandatory.

About the Role This role is responsible for all delivery aspects of a project over its entire life. They are familiar with project scope and objectives. They are also familiar with the roles of team member to effectively coordinate the activities of the team. They will not have inidividual contribution targets but will also oversee a team of PMs Responsibilities Assisting with brainstorming new projects with clients, client leads, sales, and other teams. Assisting the sales process for new and ongoing projects by confirming and documenting project scope and schedule. Monitors/Manages project budgets. Consulting on projects with assistance Leverages/understands project roles, responsibilities, methodology, tools, and best practices Working with internal and external vendors to gather project estimates Monitors/manages project schedules and risk registers Training the client on tools (reporting, content editor) and training the various client customer service/help desk teams. Developing assembly procedures, recommending delivery methods, advising project teams regarding print, assembly, and/or postage alternatives, including identification of lower-cost solutions when required. Ensuring completion of requirements for configuration, internal testing, and client/external testing. Requirements Have Bachelor s or equivalent work experience. Possess knowledge and basic understanding of PMI Project Management process and tools. 10+years of project management work experience. 15+ years of professional work experience. Should have managed a team of Project Managers

Responsible for end to end recruitment cycle for a wide range of customer services /Backend operations and technical/functional roles of varying levels. Operate as a partner and strategic advisor to hiring managers and candidates. Will be working on hiring in Operation, Customer support, PT etc. Provide a seamless and transparent recruiting experience for all parties. Find talent using tools such as LinkedIn, Naukri, Social Media, Referrals etc. Candidate Engagement and Management. Act as a representative and champion of the Alight brand Support in MIS and routine process related activities We re Looking for People Who Have Minimum 3+ years of recruiting experience. Graduate preferably MBA. Proven ability to efficiently fulfill both high volume and leadership roles for Operation,Tech and Customer support. A customer service focus, with the ability to influence and build strong internal and external relationships. Exceptional verbal and written communication skills, with fluency in the English. Very good sourcing skills, with a sound understanding of Boolean searches, LinkedIn creative recruiting tactics. Ability to leverage data to continuously improve recruiting practices. Excellent analytical skills and attention to detail. Stake Holder Engagement Problem Solving Willing to work 5 days from office.

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Lead- Customer Service (T4) The Lead - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Adheres to Customer Service Attendance & Accountability policies Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 6+ years for International Customer Service Voice Prior Customer Service experience required Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Personal Attributes Good analytical, research skills, problem-solving skills are required. Logical and efficient, with keen attention to detail. Highly self-motivated, directed and should be high on initiative. Ability to effectively prioritize and execute tasks. Ability to work in a team-oriented, collaborative environment. Possess effective troubleshooting skills. Possess good learning agility. Absence Management knowledge will be an added advantage Shows flexibility to adapt to the changing needs of the business Be collaborative and foster a positive environment. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Analyst - Customer Service (T3) The Analyst - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Adheres to Customer Service Attendance & Accountability policies Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 4 - 6 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Analyst - Customer Service (T3) The Analyst - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Adheres to Customer Service Attendance & Accountability policies Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 4 - 6 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. ."

About the Role This role is responsible for all delivery aspects of a project over its entire life. They are familiar with project scope and objectives. They are also familiar with the roles of team member to effectively coordinate the activities of the team. Responsibilities Assisting with brainstorming new projects with clients, client leads, sales, and other teams. Assisting the sales process for new and ongoing projects by confirming and documenting project scope and schedule. Monitors/Manages project budgets. Consulting on projects with assistance Leverages/understands project roles, responsibilities, methodology, tools, and best practices Working with internal and external vendors to gather project estimates Monitors/manages project schedules and risk registers Training the client on tools (reporting, content editor) and training the various client customer service/help desk teams. Developing assembly procedures, recommending delivery methods, advising project teams regarding print, assembly, and/or postage alternatives, including identification of lower-cost solutions when required. Ensuring completion of requirements for configuration, internal testing, and client/external testing. Requirements Must Have a Bachelor s Degree and a Masters Degree would good to have. Possess knowledge and basic understanding of PMI Project Management process and tools. P MP Certification is a good to have 5+ years of project management work experience. 10 + years of professional work experience. US Day Shift timings (5:30PM to 2:30AM IST) Hybrid Work Model Available (3 days a week from office) We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. ."

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Learn more at careers.alight.com. Job Title : Senior Associate - HR & TA Serve as HR and TA SPOC at Chennai site Operate as a partner and strategic advisor to business, hiring managers, employees and candidates. Strong background in HR operations, managing talent acquisition, employee relations, performance management, and ensuring compliance with legal and regulatory requirements. This role will be key to building and fostering a high-performance culture, to enhance the overall employee experience and contribute to the organization's success. Responsible for end to end recruitment cycle for a wide range of customer services /Backend operations and technical/functional roles of varying levels. Will be working on hiring in Operation, Customer support, P&T etc. Candidate Management Act as a representative and champion of the Alight brand Desired Candidate Bachelor's degree .MBA HR preferred 4-8 yrs experience in HR & Talent Acquisition 5 days Work from office ,Location : Guindy , Chennai Worked extensively for BPO / Operations / IT and support function Hiring and HR Ops. Preferably from IT / ITES industry. Strong knowledge of HR & TA best practices, employment law, and regulatory requirements. Proven ability to manage TA, HR functions, employee relations, performance management. Excellent interpersonal, communication, and problem-solving skills. Ability to work effectively in a fast-paced and dynamic environment Ability to work in Individual contributor capacity as HR & TA Spoc at Chennai site If interested, you can send your update resume at nidhi.negidixit@alight.com with following details and Subject Line -" Application for Sr. Associate - HR & TA, Chennai" Current CTC & Expected CTC : Notice Period: Location : Reason for change :

PRINCIPAL RESPONSIBLITIES: - Review contracts as per client evidences, SOX and revenue recognition policy. Maintain knowledge of client contract terms, services performed, and additional items impacting Revenue invoicing activity/Adjustments (penalties and incentives, errors, discounts, fee changes, etc.) Analyze revenue as per client evidence and the contract is created in accordance with accounting requirements and contract terms Comply with controls to ensure data integrity of all financial information processed for clients Gather documentation from client team contacts and other resources to facilitate revenue review and approval Adherence to defined Quality SLA parameters Maintain high standard of integrity and ethics for self Proficient internal external client/stakeholder management Assist with ad hoc contract requests from clients team or management Ensure to manage multi tasks without any hassles with efficiency and accuracy and on the same front be ready to show the same support towards process requirements Creation Updation of team s process documentation (SOPs/ RQMpedia) in time with quality 100% standards Provide support to other team members for BAU challenges related to Contract Set up Perform CTC audits as per SOX and revenue recognition policy to ensure Quality check for team CRITICAL SKILLS REQUIRED: - Strong verbal written communication skills Sound knowledge accounting principles and application of the same Good knowledge of U.S. GAAP and other accounting regulations Strong analytical decision making skills, understand deep client contracts terms and conditions Results driven, self-motivated team player that can take initiative and produce results Knowledge of OTC ERPs (Workday experience preferably) Should have sound knowledge of advance excel eg. Pivot macros and other logical functions Require sound understanding SOX controls Audit procedures Skills to relate and reconcile. Good presentation skills Capable to work with the team in order to support in Month end closing and high volume Require to be flexible working in US shifts and in case of business requirements able to stretch to meet tight deadlines Attention to detail, high on accuracy Time management skills Learning ability skills Adaptability towards changing environments Best practice sharing Soultion oriented approach Focus on quality Behave with respect and dignity Able to assist on process updates and exceptions in timely manner Posess strong interpersonal skills to deal with onshore and offshore parties Contribute towards process improvement initiatives CANDIDATE SPECIFICATION: - Education: - Graduate ; preferred B.Com, M.Com, BBA, MBA,CA/CS/ICWA Audit / IFRS certification would be an added advantage Relevant Experience: - Minimum 3 to 4 years of related financial accounting experience preferably in OTC Candidate should have understanding of OTC function with US GAAP requirements Prior experience working with tight deadlines and with larger teams, demonstrated responsibility for accuracy and timeliness for work performed Hands on experience for performing above mentioned Responsibilities Small team handling experience We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. ."

Perform assigned Finance functions, including processing financial entries - related to Project/Contract setup and attestations in Workday ERP. Also perform contract/ project amendments through Workday requests. Understanding client agreement - evidences and requests from business partners and complete the setups within defined TAT. Support revenue recognition, researching issues, analysing client financial data, set up of billing code and financials contracts in WD, interact with Client Team Project Managers/SFAs on need basis to facilitate setup stuck cases with Pending business inputs or otherwise. This role is expected to handle simple to medium complex requests as per agreed TAT, coordinate and execute contract, projects and revenue setup or modification requests completion in Workday,support implementations and conducts UAT testing, support on technical issues, managing no success instances, enforce revenue validation and controls. Responsibility Provide quality client service, including meeting internal and external deadlines, to ensure a high level of client satisfaction in Fin Ops - Order to Cash - CA Operations. Set up Projects and Contracts in Workday Financials basis the supporting documentation from the requestor Modification of Project in WD as per requestors inputs in WD request Requests completion in Workday post set up. Setting on contract amendments in Workday basis client evidence inline as per SOX guidelines and report Proficient internal external client/stakeholder management skills Comply with controls to ensure data integrity of all financial information processed for clients Assist with ad hoc reporting requests from clients Communicate and interact with internal and external clients on Finance-related questions and issues to provide high quality service and support Maintain accurate records to support the audit trail for assigned Finance activities Provide required information to support both internal and external auditors Drive process improvement initiatives Skills Competencies Minimum of two years of financial domain and/or equivalent accounting experience Good verbal and written communication skills. Ability to analyse the data critical thinking Understanding of MS office - Intermediate Good presentation skills Results driven, self-motivated team player that can take initiative and produce results Accuracy, thoroughness, and strong attention to detail Ability to meet deadlines and work in a fast-paced environment Strong in mailbox management Exposure to PS 9.0, Workday Financials - ERP modules Good interpersonal skills Being able to prioritize the tasks Requirements Edu Qualification: Graduate Preferred CMA Inter/Qualified /MBA Finance (Not from top B school/ CA/CS/ICWA) Preferred Language English Shift Hours: Flexible to work in different shift hours as per business requirements Category: Accounting/Finance We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. ."

(RESPONSIBILITIES) Acting as direct liaison between senior management and the contracted team(s) to help maintain manage the company s real estate properties Maintaining strong relationships with Landlords, Vendors Internal Teams Keeping a regular track and manage the assigned real estate on daily basis, Working with Facilities Business Leader and legal team to scrutinize update legal documents, Coordinating directly with in-house facilities and 3rd party property management professionals to ensure targeted solutions on property upkeep enhancements at the site Managing documenting knowledge and tools to best facilitate the company s need for optimal site management operations, Collaborating with Facilities Business Leader other teams to manage due diligence, budgets/forecasts revisions, and invoice payment management Remotely managing other sites for mandatory compliance audits and supporting of facilities Making internal presentations for senior facilities management for enabling several activities enabling decision making Owning Managing internal facilities processes and assigned work Keep a regular track on tasks support provided by the facilities team (REQUIREMENTS) Has worked in current profile for at least 1-2 years, or has experience Has knowledge on services of Facilities management and know how on technical side will be an advantage Flexible to work in shifts/ working days as per business need Knowledge of Excel, Emails, Computer Education as per Alight requirements We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."

.NET Angular Developer We are seeking a skilled and experienced .NET Angular Developer to join our dynamic team. As a .NET Angular Developer, you will be responsible for developing and maintaining web applications using the .NET framework and Angular. Your primary focus will be to collaborate with cross-functional teams to design, develop, and implement high-quality software solutions that meet our clients" business needs. Responsibilities: - Collaborate with project stakeholders to gather and analyze software requirements - Design and develop robust and scalable web applications using the .NET framework and Angular - Write clean, efficient, and maintainable code following industry best practices - Conduct thorough testing and debugging to ensure the quality and performance of the applications - Collaborate with UX/UI designers to implement visually appealing and user-friendly interfaces - Integrate data from various back-end services and databases - Stay up-to-date with emerging technologies and industry trends to continuously improve development processes - Participate in code reviews to ensure code quality and adherence to coding standards - Troubleshoot and resolve software defects and issues reported by end-users - Collaborate with cross-functional teams to ensure successful project delivery within the defined timelines Requirements: - Proven experience as a .NET Developer with expertise in Angular - Strong knowledge of the .NET and .Net Core framework (ASP.NET, ASP.Net Core, C#) and Angular (Angular 2+) - Proficient in front-end web technologies such as HTML5, CSS3, JavaScript, and TypeScript - Experience with RESTful APIs and web services - Familiarity with database technologies such as SQL Server or MySQL - Solid understanding of software development principles and design patterns - Ability to work independently and in a team-oriented, collaborative environment - Excellent problem-solving and analytical skills - Strong attention to detail and ability to prioritize tasks effectively - Effective communication and interpersonal skills - Experience working in AGILE team and SCRUM exposure Development Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required Education Certification: Bachelors degree in Computer Science, MIS, or a related technical field Any recent Microsoft Certifications are a plus We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."

.NET Angular Developer We are seeking a skilled and experienced .NET Angular Developer to join our dynamic team. As a .NET Angular Developer, you will be responsible for developing and maintaining web applications using the .NET framework and Angular. Your primary focus will be to collaborate with cross-functional teams to design, develop, and implement high-quality software solutions that meet our clients" business needs. Responsibilities: - Collaborate with project stakeholders to gather and analyze software requirements - Design and develop robust and scalable web applications using the .NET framework and Angular - Write clean, efficient, and maintainable code following industry best practices - Conduct thorough testing and debugging to ensure the quality and performance of the applications - Collaborate with UX/UI designers to implement visually appealing and user-friendly interfaces - Integrate data from various back-end services and databases - Stay up-to-date with emerging technologies and industry trends to continuously improve development processes - Participate in code reviews to ensure code quality and adherence to coding standards - Troubleshoot and resolve software defects and issues reported by end-users - Collaborate with cross-functional teams to ensure successful project delivery within the defined timelines Requirements: - Proven experience as a .NET Developer with expertise in Angular - Strong knowledge of the .NET and .Net Core framework (ASP.NET, ASP.Net Core, C#) and Angular (Angular 2+) - Proficient in front-end web technologies such as HTML5, CSS3, JavaScript, and TypeScript - Experience with RESTful APIs and web services - Familiarity with database technologies such as SQL Server or MySQL - Solid understanding of software development principles and design patterns - Ability to work independently and in a team-oriented, collaborative environment - Excellent problem-solving and analytical skills - Strong attention to detail and ability to prioritize tasks effectively - Effective communication and interpersonal skills - Experience working in AGILE team and SCRUM exposure Development Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required Education Certification: Bachelors degree in Computer Science, MIS, or a related technical field Any recent Microsoft Certifications are a plus We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."

.NET Angular Developer We are seeking a skilled and experienced .NET Angular Developer to join our dynamic team. As a .NET Angular Developer, you will be responsible for developing and maintaining web applications using the .NET framework and Angular. Your primary focus will be to collaborate with cross-functional teams to design, develop, and implement high-quality software solutions that meet our clients" business needs. Responsibilities: - Collaborate with project stakeholders to gather and analyze software requirements - Design and develop robust and scalable web applications using the .NET framework and Angular - Write clean, efficient, and maintainable code following industry best practices - Conduct thorough testing and debugging to ensure the quality and performance of the applications - Collaborate with UX/UI designers to implement visually appealing and user-friendly interfaces - Integrate data from various back-end services and databases - Stay up-to-date with emerging technologies and industry trends to continuously improve development processes - Participate in code reviews to ensure code quality and adherence to coding standards - Troubleshoot and resolve software defects and issues reported by end-users - Collaborate with cross-functional teams to ensure successful project delivery within the defined timelines Requirements: - Proven experience as a .NET Developer with expertise in Angular - Strong knowledge of the .NET and .Net Core framework (ASP.NET, ASP.Net Core, C#) and Angular (Angular 2+) - Proficient in front-end web technologies such as HTML5, CSS3, JavaScript, and TypeScript - Experience with RESTful APIs and web services - Familiarity with database technologies such as SQL Server or MySQL - Solid understanding of software development principles and design patterns - Ability to work independently and in a team-oriented, collaborative environment - Excellent problem-solving and analytical skills - Strong attention to detail and ability to prioritize tasks effectively - Effective communication and interpersonal skills - Experience working in AGILE team and SCRUM exposure Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required Education Certification: Bachelors degree in Computer Science, MIS, or a related technical field Any recent Microsoft Certifications are a plus We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. At Alight, we believe a company s success starts with its people. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Sr Associate - Talent Acquisition Responsible for end to end recruitment cycle for a wide range of customer services /Backend operations and technical/functional roles of varying levels. Operate as a partner and strategic advisor to hiring managers and candidates Will be working on hiring in Operation, Customer support, PT etc. Provide a seamless and transparent recruiting experience for all parties Find talent using tools such as LinkedIn, Naukri, Social Media, Referrals Candidate Management Act as a representative and champion of the Alight brand Support in MIS and routine process related activities We re Looking for People Who Have Proven ability to efficiently fulfill both high volume and leadership roles for Operation and Customer support A customer service focus, with the ability to influence and build strong internal and external relationships Exceptional verbal and written communication skills, with fluency in the English Very good sourcing skills, with a sound understanding of Boolean searches, LinkedIn creative recruiting tactics Ability to leverage data to continuously improve recruiting practices Excellent analytical skills and attention to detail Minimum 5-7 years of recruiting experience. Graduate preferably MBA. Stake Holder Engagement Problem Solving We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."