Customer Care Executive cum Tele caller We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Care Executive cum Tele caller . This dual-role position requires excellent communication skills, multitasking abilities, and a professional demeanor to ensure a positive experience for both customers and visitors. Key Responsibilities: Respond to customer inquiries via phone, email, and in person in a timely and professional manner. Provide product/service information, handle complaints, and resolve issues or escalate as necessary. Maintain customer satisfaction by ensuring all queries and concerns are addressed promptly. Track customer feedback and provide insights to improve services or products. Process orders, returns, and other customer-related requests as required. Key Skills & Qualifications: Education: Bachelor’s degree preferred Experience: Previous experience in customer service or as a receptionist in building material is a plus. Skills: Strong verbal and written communication skills (English, Malayalam) . Excellent phone etiquette. Customer-oriented with problem-solving abilities. Multitasking and time management skills. Proficient in Microsoft Office Suite and basic office equipment. Contact @ 9562074446 Job Type: Full-time Pay: ₹14,000.00 per month Work Location: In person
Customer Care Executive cum Tele caller We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Care Executive cum Tele caller . This dual-role position requires excellent communication skills, multitasking abilities, and a professional demeanor to ensure a positive experience for both customers and visitors. Key Responsibilities: Respond to customer inquiries via phone, email, and in person in a timely and professional manner. Provide product/service information, handle complaints, and resolve issues or escalate as necessary. Maintain customer satisfaction by ensuring all queries and concerns are addressed promptly. Track customer feedback and provide insights to improve services or products. Process orders, returns, and other customer-related requests as required. Key Skills & Qualifications: Education: Bachelor’s degree preferred Experience: Previous experience in customer service or as a receptionist in building material is a plus. Skills: Strong verbal and written communication skills (English, Malayalam) . Excellent phone etiquette. Customer-oriented with problem-solving abilities. Multitasking and time management skills. Proficient in Microsoft Office Suite and basic office equipment. Contact @ 9562074446 Job Type: Full-time Pay: ₹14,000.00 per month Work Location: In person