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1.0 - 3.0 years
3 - 5 Lacs
chennai, tamil nadu, india
Remote
Key Responsibilities Work as an Agent in the Global Control Centre under a shift schedule 24/7 Works under guidance of senior positions. Perform remote 1st level alarm resets based on defined handling instructions. Processing and solving of 1st level customer requests according to defined handling instructions. Support in scheduling service technicians as well as ordering and dispatching spare parts. Experience & Background Min. 1-year experience as a call center agent or comparable position. Good communication skills with profound English skills (spoken and written) are a must. Polite and service-oriented working style. Willingness to work in a 24/7 shift schedule. Basic Knowledge of SAP wi...
Posted 10 hours ago
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