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KRM - Ops Specialist Tata AutoComp

6.0 years

10 - 13 Lacs

Chennai

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Role description: Good hands-on DB (MS SQL) to work on large data and able to make insights Implement automation tools/scripts to streamline operations and reduce manual efforts Enable up-to-date documentation of configurations, and runbooks Hands on working on ticketing tools (SNOW, Jira) Ensure SLA and KPI adherence according to service management practices and drive Problem Management Support where appropriate global and local business units in complex and often cross-technology troubleshooting, on-site and remotely Collaborate with multiple partners, Super Users, Front Line and support teams for issue investigation and resolution Work closely with Ops Manager for Service Improvement acti...

Posted 4 months ago

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