India
Not disclosed
On-site
Full Time
Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the ideal candidate will have proven experience working in a customer service position, with excellent knowledge of the latest industry trends and techniques. In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills. Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Implementing an effective customer loyalty program. Maintaining accurate records and documenting all customer service activities and discussions. Assessing service statistics and preparing detailed reports on your findings. Hiring and training new customer service agents. Managing the approved budget of the customer service department. Staying informed on the latest industry techniques and methods. Requirements: Bachelor’s degree in business administration or relevant field. Proficiency in Microsoft Office and customer service software. Outstanding written and verbal communication skills. Good understanding of management practices and techniques. Excellent leadership and interpersonal skills. Show more Show less
India
Not disclosed
On-site
Full Time
We are seeking an experienced and results-driven HR Business Manager (Sales) to align our HR initiatives and functions with business objectives and business needs. Duties for the HR Business Manager (Sales) will include aligning staff to business objectives, recruiting the right talent, enhancing staff performance, supporting employee development, enhancing recruitment efforts, planning strategic HR initiatives, managing HR consultants, running orientation and onboarding processes, communicating role expectations, designing succession plans, maintaining staff relations, managing internships, updating policies and practices, and overseeing wellness and health initiatives. Your experience in human resources management will aid our organization in adding value to overall business objectives, providing HR solutions, resolving personnel grievances, retaining a talented workforce, and ensuring compliance with regulations. The ideal candidate for this role should have a good understanding of business functions, good communication skills, good interpersonal skills, strategic thinking, and good organizational skills. The noteworthy HR Business Manager (Sales) should improve HR initiatives, enhance staff morale, enhance relations between staff and employers, contribute to attaining business goals, promote good HR practices, and attract talented recruits. Responsibilities: Developing the HR agenda. Developing HR strategies, policies, and practices. Improving and monitoring employee productivity. Structuring compensation and benefit packages. Managing staff wellness initiatives. Improving relations between staff and employers. Evaluating staffing needs. Overseeing recruitment efforts. Managing and allocating HR funds. Engaging with heads of department. Requirements: Degree in human resources management. Strong leadership skills. Excellent communication skills. Analytical skills. Problem-solving skills. Proactive nature. Excellent interpersonal skills. Meticulous attention to details. Highly organized. Good people skills. Show more Show less
India
Not disclosed
On-site
Full Time
We are looking for a knowledgeable Accounting Manager who can lead and motivate accounting staff members and increase department accuracy and efficiency. The Accounting Manager will delegate, supervise, and participate in accounting department tasks, oversee the recording, tracking, and reporting of financial information, hire, train, and motivate accounting staff members, develop and implement department controls and procedures, and ensure that the department operates efficiently without sacrificing accuracy. To succeed as an Accounting Manager, you should be analytical, detail-oriented, and honest. The ideal Accounting Manager should possess excellent leadership and interpersonal skills as well as a strong understanding of accounting and management principles and financial legislation Responsibilities: Hiring, training, and motivating accounting staff members while supervising and delegating department tasks. Evaluating, developing, and improving department controls, systems, and procedures that increase accuracy and efficiency. Overseeing the daily activities of the accounting department and ensuring that all major projects, month-end, and year-end reports are completed accurately and on time. Ensuring that all accounting processes align with GAAP and current financial legislation. Analyzing financial data and creating reports for management, stakeholders, and external parties, such as vendors or lenders. Maintaining accurate and complete financial records and participating in audits or reconciliations, as needed. Assisting other departments as they develop strategies, establish objectives, and make decisions that could have a financial impact on the business. Keeping informed about the latest developments in the finance industry. Requirements: Bachelor’s degree in Accounting, Finance, or related field. Experience in Management, Accounting, or a related field may be preferred. Excellent leadership and communication skills. Strong understanding of accounting, finance, and management principles. Exceptional math skills. Proficiency with computers, especially bookkeeping software and MS Office. High level of efficiency and accuracy. Willingness to comply with all local, state, federal, and company regulations. Attention to detail and the ability to analyze large amounts of data. Show more Show less
India
Not disclosed
On-site
Full Time
We are looking for candidates with expertise in IT Business Manager (Sales) responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties. The best IT business analysts have exceptional interpersonal skills as they need to act as a communication link between the IT and Executive branches. Responsibilities: Liaising between the IT department and the executive branch. Acting as an information source and communicator between business branches. Understanding strategic business needs and plans for growth. Enhancing the quality of IT products and services. Analyzing the design of technical systems and business models. Utilizing IT data for business insights. Analyzing business needs. Sourcing and implementing new business technology. Finding technological solutions to business requirements. Producing reports on application development and implementation. Running A/B tests and analyzing data. Analyzing data to inform business decisions. Requirements: Degree in computer engineering, business administration, or related field. Excellent problem-solving skills. Analytical mindset. Exceptional interpersonal skills. Excellent written and verbal communication skills. Attention to detail. Show more Show less
India
Not disclosed
On-site
Full Time
We are looking for an organized sales and marketing manager to assist in the advertising and selling of our company's products and to create competitive advantages for our company in the market industry. The sales and marketing manager's responsibilities include generating unique sales plans, creating engaging advertisements, emails, and promotional literature, developing pricing strategies, and meeting marketing and sales human resource objectives. The sales and marketing manager represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends. To be a successful sales and marketing manager, you should have strong interpersonal, leadership, and communication skills. You should also possess an in-depth knowledge and understanding of sales and marketing. Responsibilities: Promoting the company's existing brands and introducing new products to the market. Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals. Gathering, investigating, and summarizing market data and trends to draft reports. Implementing new sales plans and advertising. Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives. Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities. Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks. Requirements: A bachelor's degree in marketing, mathematics, business administration, or related field. Experience in management may be advantageous. Understanding and knowledge of sales and marketing. Strong analytical, organizational, and creative thinking skills. Excellent communication, interpersonal, and customer service skills. Knowledge of data analysis and report writing. The ability to understand and follow company policies and procedures. The ability to work under pressure. Show more Show less
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