Akruti Associates

Role Description This is a full-time, on-site role for a Telesales Specialist based in Pune. The Telesales Specialist will be responsible for making outbound calls to potential customers, providing excellent customer service, understanding customer needs, and offering appropriate solutions. Other day-to-day tasks include maintaining customer records, achieving sales targets, and collaborating with other teams to ensure customer satisfaction. Qualifications Customer Service and Customer Support skills Excellent Communication skills Sales and Training skills Strong ability to handle customer inquiries and resolve issues Proven ability to achieve sales targets Experience in telesales or telemarketing is a plus Proficiency in using CRM software Bachelor's degree in Marketing, Business, or a related field