495 Aix Jobs - Page 17

Blackhawk Network is building a digital platform and products that bring people and brands together. We facilitate cross channel payments via cash-in, cash-out and mobile payments. By leveraging blockchain, smart contracts, serverless technology, real time payment systems, we are unlocking the next million users through innovation. Our employees are our biggest assets! Come find out how we engage, with the biggest brands in the world. We look for people who collaborate, who are inspirational, who have passion that can make a difference by working as a team while striving for global excellence. As a leader in branded payments, we are building a strong diverse team and expanding in ASIA PACIFIC we are hiring in Bengaluru, India! This is an amazing opportunity for problem solvers who want to be a part of an innovative and creative Engineering team that values your contribution to the company. If this role has written all over it, please contact us apply now with a resume so that we explore further and get connected. The Platform Engineer is responsible for the planning, configuration, testing, and maintenance of Blackhawk Networkbusiness critical IT infrastructure. Responsibilities Configure, maintain, and optimize the Unix/Linux Server environment across on-premises and cloud infrastructure. Apply OS patches, upgrades, and security updates regularly while maintaining administrative tools and utilities. Configure and maintain hardware platforms to ensure high availability and optimal performance. Monitor Unix/Linux IT systems for availability, performance, and security compliance. Troubleshoot system-related incidents, identify root causes, and implement corrective/preventive actions. Collaborate with internal and external teams to ensure critical infrastructure stability, security, and scalability. Provide On-Call support for incident response and issue resolution as required. Assist in the implementation of Infrastructure as Code strategies using tools such as Terraform, CloudFormation, or Ansible to automate infrastructure provisioning and management. Assist in supporting the development and maintenance of CI/CD pipelines for system updates, deployments, and infrastructure automation. Assist in the deployment and management of containerized environments using Docker, Kubernetes, or OpenShift. Work closely with DevOps and application teams to improve deployment workflows and automation strategies. Create and maintain detailed runbooks, standard operating procedures, and technical documentation. Collaborate with Infosec, Compliance, and Application teams to ensure security and compliance standards are met. Effectively communicate technical concepts effectively with management, stakeholders, and external vendors. Qualifications 4+ yearsexperience with designing, developing, and managing complex environments of Unix variants like AIX, Solaris, OpenBSD, and Redhat and CentOS Linux distributions Proven experience in Unix/Linux system administration, managing enterprise-grade infrastructure. Strong troubleshooting skills and experience with log aggregation tools. Proficiency in managing NFS file systems and LAMP stack. Hands-on experience with BASH and Python scripting for automation and system management. Experience with cloud migrations and integrations (highly desirable). Experience administering Linux workloads in public cloud environments (highly desirable). Familiarity with CI/CD tools (highly desirable). Experience with Infrastructure as Code tools such as Terraform, Ansible, or CloudFormation (highly desirable). Knowledge of monitoring tools such as Splunk and New Relic (highly desirable). Bachelordegree in a related field or an equivalent professional certification.

Description ResponsibilitiesoIn depth knowledge on IBM IWA / IWS environment. oSystem administration of mainly IWS distributed network (install upgrade patching). Manage SW technical roadmap oSetup + maintain standards for the IWS network oAssist in installation, configuration and tuning of IWS distributed master(s) on AIX Linux (SA + HA) oAssist in the installation, automation, and tuning of IWS-agents on open systems (Linux, AIX, Windows) in collaboration with other teams (security, system administrators, ) oProvide own the design, deployment, automation, and scripting solutions to drive new capabilities, visibility, and efficiency oIn depth knowledge of automation frameworks - including but not limited to automated testing, orchestration workflows, schema modification oIn depth knowledge of both Debian and RedHat based Linux operating systems oCollaborate with other technical platforms and partners to engineer automated and integrated solutions between tools, services, teams that increase availability, reliability, and performance oOwn and ensure the internal and external SLAs meet and exceed expectations oTroubleshoot production availability incidents that often span across multiple teams and services. oLead production incident post-mortems, and contribute to solutions to prevent problem recurrence; with the goal of automated response to all non-exceptional service conditions oCommunicate to business and technical partners on incidents as they occur when they impact system performance or availability at a critical level oExcellent decision-making, problem-solving, team and time management skills Qualifications EducationBachelor's degree in Computer Science, Information Security, or a related field. Certifications:. ExperienceProven experience in IBM WA Automation Scheduler, hands on experience on implementation of script based automation in the environment. Skills: Strong analytical and problem-solving skills, proficiency in using vulnerability scanning tools, and excellent communication abilities. Strong experience in Python, Ansible, Github, Jenkins, PowerShell, Shell Scripting etc Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills ISILOG IWS;IBM AIX;Linux Languages RequiredENGLISH Role Rarity To Be Defined

Description Overall purpose of role To work and resolve technical problems in Linux/AIXs and work on project tasks (JIRAs, incident, Change) Liaise with other support teams to address the internal support teams issues as well as understand the business requirements and share and adopt best practices being followed. Key Accountabilities Act as technical first point of contact internally and externally for stakeholder requirements through JIRA requests and change tasks, technical calls etc. Promote the use of Technical Standards, Procedures and Best Practice and maximize the use of toolsets and automation. Stakeholder Management and Leadership Manage stakeholder expectations in JIRA communication and team calls Provide regular update on critical requirements Decision-making and Problem Solving Prompt problem solving ability Quick decision making ability to tackle project related issues Provide permanent resolution to problem tickets Adopt, develop and promote automation Person Specification Bachelor degree in technology with working experience in Unix Must be RedHat Certified and ITIL Foundation certified Working experience over 6 years in a fast paced UNIX environment. Excellent communication and articulation skill Ability to drive interaction with senior stakeholders Comfortable to work in APAC/EMEA and weekend shift Unix Administration and troubleshooting skills, clear concepts of LVM, User Management Operating system. Troubleshooting on filesystem user access related issues. Deep understanding of UNIX OS Troubleshooting on various UNIX OS Issue Knowledge of automation, Chef, Powerbroker technologies AWS / cloud knowledge would be added advantage Experience in Remote troubleshooting and diagnosis of UNIX issues. Work with vendors like Linux Oracle in coordinating hardware/software issues Build, configuration and troubleshooting experience of Veritas volume manger and Veritas cluster and veritas volume Replicator Basic Tivoli Storage Manager Client administration able to trouble shoot backup failures remediate the same. Good understanding of Network Connectivity and protocols with respect to the UNIX platform Exposure on ticketing tools like Service Now Understanding experience working on DNS, FTP NFS. Essential Skills/Basic Qualifications Engineering graduate with 6-8 years of experience in supporting enterprise Unix environment Excellent knowledge of build , configuration and troubleshooting of Veritas volume manager, Veritas cluster and VVR RedHat Linux and ITIL foundation certified Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Linux Veritas;Veritas Infoscale Availability Languages RequiredENGLISH Role Rarity To Be Defined

We are hiring for Infra Project Manager role for Navi Mumbai Location. Please find below JD for our reference. Infra Project Manager Educational Qualification BE/B.Tech(any branch)/ MCA/M.Tech/ MSC IT / MSC CS Work Location - Navi Mumbai, Belapur 24/ 7 Support Environment 6 days a week (Monthly Twice) Banking industry experience (Good tohave) Documents required for BV purpose ( Must have EPFO service history records with supporting documents for past 5 years) About The Role Must have minimum 14 Years working experience as Technical Support Manager Must have detailed understanding of Managed Services Business Model Must have experience in Managing environment like, Linux, AIX, Websphere, Weblogic , Storage & Backup Admin,etc., roles. Must have expertise to perform Disaster Recovery Design Planning, HA Design Planning Must have expertise in to manage technical staff and Infra Hardware and Software equipments related to Cloud, Virtualization, Server, Network, Security, Databases etc. Must have effective abilities to maintain strong relation CIO, Vendors, Security and Other Support Teams Must have expertise handling technical escalation, technical analysis, Risk Management, Issue Management Must have expertise to plan/review/approve and deploy system-wide changes to reduce interruptions and server downtime. Must have expertise in planning/review/approve maintenance tasks to reduce interruptions and server crashes. Must have expertise to resolve escalated issues, Major incidents, Priority activities with good problem-solving abilities. Must have expertise to review error logs and user-reported errors and identify stable and reliable solutions Must have expertise to perform system capacity planning to reduce interruptions and server crashes Must have expertise to perform system backups and restoration according to company or industry standards Must have expertise to perform system security by noticing faults and vulnerabilities within the servers architecture. Must have expertise to conduct training and perform interviews to hire candidates of domain skills. Must have expertise to analyze issues and good problem-solving abilities to avoid repeated failures. Must have knowledge on ITIL process like Incident Management, Change Management, Business Continuity Planning, Information Security process. Must have good communication abilities to drive teams on effective problem management, Change Management Must have documentation capabilities to provide RCA, Tracking of Open Issues, Risk Must have documentation capabilities SOP, Knowledge Articles required in providing technical support and guidance to users. Must have effective communication skills to present and also discuss issues with Vendors and Customers. Must have leadership skills to guide and drive the team to achieve goals as part project requirements. Must be self-motivated and have abilities to work in 24*7 Data Center environment. Must have effective knowledge to prepare and understand LLD, HLD Documentation Must have abilities in identifying, tracking and reporting Incident, Requests, Changes, Hardware Inventory, Risks, Issues

Description Roles and Responsibilities Exadata?Skill Good understanding of Exadata Architecture Hands on exposure of Exadata hardware and its components. Clear?understanding?of Exadata features like?Flash cache ?Storage Index ?HCC?and?IORM Performance?tuning?of Exadata components and troubleshooting. Good Understanding of Storage assignment and configuration areas (LUN configurations Cell Disk and Grid disk) Knowledge and experience in Exadata software patching. Database and RAC Skill Working experience on CDB/PDB on Oracle 12c/19c Solid?understanding?of RAC components and?architecture Hands on?experience?of RAC Database and ASM management? Performance?tuning?experience?high volume database Experience of ASM management and configuration Day to day monitoring?experience?of RDBMS and RAC environment Good experience in RDBMS and GRID patching Data guard administration and implementation Unix Skill Good hands on LINUX/AIX operating system Basic knowledge of Unix shell scripting Knowledge on Unix administration and management Migration?Skill DB migration from non-rac to RAC Experience of cross platform DB?migration including non-exadata to exadata Monitoring Tool Skill Installation and configuration of?OEM Monitoring of Exadata using OEM Understanding of?ASR Good understanding of management for Exadata through ILOM Exadata Smart Flash Caching What is smart flash cache and what it will cached & not cached? Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60236 (P) Software Engineering Local Role Name 6552 IT Consultant Local Skills 6332 (T) Relational Databases Languages RequiredEnglish Role Rarity To Be Defined

We are seeking a Solution Architect with a technical background to lead the design, development, and implementation of solutions across Windows, Linux, VMware, and AIX platforms. The ideal candidate should have strong expertise in operating systems and databases with the ability to independently manage projects, ensuring compliance with standards, timelines, and budgets. Key Responsibilities: - Work on projects involving Windows, Linux, AIX, VMware ESX systems. - Design and document solutions using Solution Design, TOD, SCIFORMA, VISIO. - Propose technical solutions aligned with customer needs and industry standards. - Manage project governance, communication, and ensure deadlines are met. - Write precise documentation to describe solutions effectively. - Ensure compliance with project deliverables while multitasking across various responsibilities. - Communicate clearly and concisely in English to summarize work and manage client interactions. Required Skills: - Operating Systems: Windows, Linux, AIX, VMware ESX - Databases: Oracle, MS SQL Server, MySQL, MariaDB - Tools: SCIFORMA, VISIO - Strong project management abilities, including governance and communication. - Proficiency in English for clear, concise documentation and communication. Education and Experience: - Experience: 6-9 years in relevant roles - Technical Background: Mandatory Work Location: Andheri, Mumbai

About The Role : Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication

0px> Who are we Amdocs helps those who build the future to make it amazing. With our market leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible to administer the operations of computer systems related to UNIX Windows operating systems, servers, virtualization and Cloud technologies. What will your job look like You will be responsible to build and maintain web, virtual, and client server environments for the enterprise. You will be expected to troubleshoot and resolve any IT service issues related to operating systems and servers; partner with the other infrastructure teams to troubleshoot and resolve related issues. You will need to leverage optimization techniques to maximize the efficiency of all computer systems and Implement and maintains a systems business impact assessment to prioritize system recovery in the event of a failure. You will build and implement software standards for operating systems, servers and virtualized infrastructure. You will also be expected to evaluate new technologies to meet business needs or to solve business problems. You will manage and lead Root Cause Analysis, Lessons Learned and prevention processes to provide high standard deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction). All you need is... B.A/B.Sc. in computer science / Electronics / IT. 3 7 years of experience and sound knowledge of administering at least one UNIX platform (LINUX, AIX, Solaris, HP UX). Mandatory Skills Unix / Linux , RHEL , VMware / virtualization , hardware administration,Basic knowledge of storage Backup and networking concepts and Kubernetes Good to have storage Backup Experience Knowledge of VMware virtualization technologies. Knowledge of hardware administration (Physical servers, Enclosures). Basic knowledge of storage and networking. Sound knowledge of administering Windows Server Operating systems. Knowledge of Windows Infrastructure services like Active Domain, LYNC, DNS, DHCP 2 to 6 years of experience. Knowledge of at least one of the Virtualization technologies Any of the platform certifications, such as: RHEL, HP CSA, SCSA, MCP, MCSE, MCITP, MCSA Any of the Virtual Certifications such as: VCP, Citrix Why you will love this job: You will be working on market leading software for the telecommunications industry. You will be provided with a rare learning opportunity within an experienced team, to work on high end technology. You will be working within an extremely diverse and multi cultural environment, and a fast growing and dynamic organization.

Ready to join the future of innovation in IT at NXP Become part of the startup of a dynamic team that is leading NXP on a digital transformation journey. Your role is to be an ambassador for the Agile and DevOps way of working within our global NXP organization. There is a lot of room for new ideas and innovation, and you will be supported to have a continuous focus on development, coaching and creating a supportive environment for your team. Linux and UNIX Architect / SME Subject matter expert and in depth hands on experience managing Linux, AIX, Solaris, Clustering, and various types of compute hardware including blade server technologies includes HPE Synergy, C7000. Subject matter expert and in depth hands on experience managing VMware, LPAR/VPAR, Solaris Zones, KVM based virtualization, Hyper converge, Docker and Kubernetes. Design and prepare solution blueprint, high level and low level design of infrastructure diverse solutions for above technologies to implement, migrate, integrate or transform the services in datacenters on premises, hybrid and native cloud (Azure and AWS) environment. In depth knowledge and hands on experience integrating above technologies with Satellite, Dell, NetApp, Pure storage solutions, Networker backup, Oracle, MSSQL, MySQL database solutions and middleware services. Extensive experience in datacenter migrations involves above technologies. Strong knowledge and hands on experience with virtualization migrations such P2V and Virtual machine migration across different platform products. Design, configure and support of Active Active datacenter with virtualization and clustering technologies Expertise in automating the technology stack using Ansible, GIT, Splunk, REST API and native OS scripting for provision, upgrade, changes and management. Strong knowledge in monitoring solutions like Splunk, Zabbix, HPE OneView and native OS monitoring tools. Good knowledge on storage, backup, networking and security products / principles Ensure license compliance of products Researches, identifies, selects and tests technology products required for solution delivery and architectural improvements Establishes, implements and documents the technology implementation, integration and migration strategies to help the organization achieve strategic goals and objectives Design and document DR architecture to ensure business continuity Keep current on industry trends and new technologies for the system architecture Manage the integrated infrastructure solutions to help business functions achieve objectives in a cost effective and efficient manner. Harmonize and maintain the standardization in IT infrastructure solutions in datacenters in accordance to global IT architecture and security standards Identifies gaps, strategic impacts, financial impacts and the risks in the technical solution or offering, and provides technical support Define the monitoring KPI s and thresholds for proactive detection of availability and performance of technology stack. Prepare, maintain and track the roadmap of technology refresh to improve efficiency, reliability and performance, eliminate technical debt and security risks Diagnose complex Infrastructure issues and drive support team to ensure zero impact delivery of services through Incident, Problem, Change and risk management. Support technical support teams to fix critical incidents and perform root cause analysis Periodically audit existing systems infrastructure and architecture to ensure an quality, compliance, accurate, high level understanding of present capabilities Periodically perform the assessment of existing systems infrastructure and provide recommendations to capacity, improve quality, high availability and performance. Recommend and coordinate upgrades, assisting business functions in technology planning aligned with growth projections from IT managers. Work with IT managers, understand the requirements / issues and guide technology support teams with strategic and technical steps to provide solution. Defines system solutions based on business function needs, cost, and required integration with existing applications, systems or platforms. Report to IT managers and key stakeholders regarding findings, making recommendations and providing clear roadmaps for successful changes and upgrades Collaborate with other IT managers, other infrastructure teams and application eco domains to develop highly available and reliable systems solutions capable of supporting global IT goals Oversee the support teams that implement changes in infrastructure, ensuring seamless integration of new technologies. Coordinate with project teams and IT managers to track and implement the infrastructure migration and changes. Review infrastructure changes and advise the steps and plan to ensure business continuity. Qualifications Education Experience Bachelor s degree in Information Technology, Computer Science, or a related field. 15+ years of experience in IT architecture/SME role. Preferred Qualifications/Certifications Related technology certifications are highly desirable. Leadership Soft Skills Excellent leadership, decision making, and team building abilities. Strong problem solving skills with a focus on root cause analysis and proactive prevention. Analytical abilities, proficient in analyzing data and creating reports. Exceptional verbal and written communication and training skills, with the ability to convey technical concepts to non technical audiences. Ability to work under pressure in high stakes situations with a calm and focused approach. More information about NXP in India... #LI f91b

Job Title: AIX Administrator Experience: 5+ Years Location: Juinagar, Navi Mumbai Job Type: Full Time / WFO Job Summary: We are seeking an experienced AIX Administrator with a strong background in DPLAR and VOIS to manage, maintain, and optimize AIX-based systems. The ideal candidate will have a deep understanding of AIX infrastructure, troubleshooting, system security, and automation, ensuring high availability and performance of mission-critical applications. Key Responsibilities: Install, configure, and maintain AIX operating systems and servers. Manage DPLAR (Disaster Prevention, Logging, and Recovery) processes to ensure system resilience. Work with VOIS (Vodafone Intelligent Solutions) environments , handling configurations and optimizations. Monitor system performance and ensure high availability of infrastructure. Apply security patches, OS updates, and system upgrades. Troubleshoot system issues, conduct root cause analysis, and implement fixes. Work closely with cross-functional teams to support business applications. Manage user access, roles, and security policies. Perform disaster recovery testing and backup management. Automate repetitive administrative tasks using shell scripting and tools. Required Skills Qualifications: 5+ years of experience in AIX system administration . Strong knowledge of DPLAR and VOIS methodologies. Experience in LPAR/DLPAR/VIO setup and management. Proficiency in PowerVM, PowerHA (HACMP), and NIM (Network Installation Manager) . Understanding of SAN storage , backup solutions , and system performance tuning. Experience in automation and scripting ( Shell, Ansible, Python preferred). Familiarity with ITIL processes and incident/change management. Strong problem-solving and analytical skills. Excellent communication and documentation skills. Preferred Qualifications: Certifications such as IBM Certified System Administrator AIX . Experience with cloud-based AIX solutions (IBM Cloud, AWS, Azure). Exposure to DevOps methodologies and automation frameworks.

Oracle Database Appliance (ODA) is a converged architecture of software, compute, networking, and storage, optimized and engineered to offer performance and scale for Oracle Databases and applications. Thousands of ODA deployments are used by enterprise customers to run their business critical Oracle databases and applications. Next generation of ODA software will scale out manage a pool of ODA systems, and will be the primary infrastructure piece for ODA based private and hybrid cloud environments. It will help provision and manage compute, network, storage, and virtual machines seamlessly on a pool of ODA servers. It will also help deploy software, be it databases or applications in the private cloud. Complemented by efficient command line tools and UI, ODA private cloud based solutions will provide flexibility and high resource utilization to enterprises looking to deploy databases and applications in a secure, easy-to-manage, and cost effective private cloud environments. ODA will also be deployed in the Oracle Cloud Infrastructure (OCI) to offer a cloud@customer deployment model to customers. We are looking for self-motivated candidates who can develop robust software to manage core infrastructure pieces on ODA. An ideal candidate should have a solid systems software development background and grasp of OS, database, and clustering concepts. Roles and Responsibilities Design and develop solutions for upcoming releases of ODA. Conceptualize, design, and implement new features on the ODA platform for private clouds. Maintain existing code and work with test and support teams to fix defects. Provide technical guidance to other team members. Required Skills and Experience B.E./B.Tech in Computer Science or related fields. M.S. or PhD or equivalent experience is a plus. Three to ten years of work experience. Proficiency in Java Java Concurrency: multi-threading, locking, synchronization free concurrency implementation, Java concurrency patterns, etc Java Tuning and Debugging: general Java tuning, multi-threaded performance consideration, sophisticated online debugging, heap dump analysis Implementation and integration of RESTful APIs Advanced Java Experience: hierarchical class loaders, runtime class loading, reflection APIs, use of generics in API design Java + Database: core JDBC experience, ORM persistence frameworks, resource pooling and cleanup, datatype conversion Secondary proficiency in Python is plus. Knowledge of database management systems internals is a plus Strong computer science fundamentals: data structures and algorithms Knowledge in the field of distributed systems, clustering, and high availability and specific technologies such as ZooKeeper is a big plus. Experience developing cloud solutions using OpenStack, Kubernetes, or other cloud technologies is a plus. Proficiency in Linux or another flavour or UNIX (Solaris, AIX, or HP-UX) OS Automation and Integration: scripting (shell, Python, PERL, etc.), Linux tools familiarity, OS resource management, job management Self-motivated and able to deliver projects with minimal supervision. Good oral and written communication skills. An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Unix Administration Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Unix and Linux, AIX,troubleshooting, investigate to identify the possible issues, locate the device,service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3.Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Role: AWS Cloud Devops Senior Technical Lead Skillset: Jenkins, Kubernates, Terraform, WebSphere, XL Release- XL Deploy Location: Noida and Chennai Experience: 6-15 years Requirements Hands-On experience on Jenkins, Git, SVN, BitBucket, XL Release, XL Deploy, SonarQube, Nexus, Maven SoapUI Hands-On experience with automation/IAC tools on the configuration management tool like Terraform Knowledge of Application Development (Java/.Net/Node JS, react/Python) and System Administration experience in Linux Good understanding of DevOps principles Git Ops Concepts Experience using DevOps tools in AWS cloud environment, such as Kubernetes, GitHub, Jenkins. Excellent troubleshooting Working knowledge of Web sphere, SQL/DB2, VTOM Good Writing skills in communications Knowledge of Application monitoring tools - Dynatrace Awareness of critical concepts in DevOps and Agile principles Good experience with containerization and orchestration technologies (Docker/Kubernetes) Should have general knowledge of WAS, VTOM, Windows, Linux, Patching, Storage, SQL, DB2, Experience in Deployment management, Deployment execution, Management of production releases, System Integration Tests (SIT), Testing assistance, Production support L2/L3, Production monitoring, Operation of non-production environments Technologies DevOps principle and Source code branching strategies Native Kubernetes and one of the managed kubernetes service AKS CI/CD - GitLab s, Jenkins Jenkins, Git, SVN, BitBucket, XL Release, XL Deploy, SonarQube, Nexus, Maven SoapUI Database Flavors- SQL, DB2, Operating system - AIX, Linux Cloud Knowledge & Certification (SysOps/Architect Associate certification or higher)- (AWS) Linux Knowledge & Certifications-RHCSA or RHCE Devops Certification Must have basic fundamental knowledge of Power Shell script

The role is responsible for configuration, layout and performance tuning of storage infrastructure, managing storage administration activities like storage allocation/de-allocation / data-migration, monitoring and acting upon the alerts for storage array etc. Key Responsibilities and Duties They allocate storage to new servers as needed, maintain reports on disk utilization, availability and growth patterns. They need to have knowledge on storage protocols, storage virtualization - RAID, Disaster recovery, Snapshots, Replication, Backup, Clustering, Failover etc. and volume Management softwares like AIX LVM, HP LVM, and Veritas. Educational Requirements University (Degree) Preferred Work Experience 3+ Years Required; 5+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work

As Flow opening engineer - Infrastructure you will be responsible for managing the implementation of security rules regarding the firewalling and the flows routing you have to treat the recommendations of cyber security by implementing the solutions needed to maintain security and driving people to follow the golden rules FOF will cover SAE perimeter but you will need to understand the relationships between the differnt parts of SAFRAN whole group.. Role & responsibilities you are capable to work on one of these two main OS family , Windows or UNIX and you are able to communicate with the teammate in India and in Paris You are capable of interacting with technical teams, but also able to communicate with business teams if needed or with the CISO contact and adapt your speech according to your interlocutors you have some skills about developpement and scripting tools you are able to check and debug issues on this infras layers Be dedicated to automating tasks related to deployment and installation to optimize operations. you are motivated to discuss with international team mates about vulns et actions plans to remediate Preferred candidate profile - Technical environment: Linux RHEL, Unix AIX / Solaris, Windows - System Hardening and Vulnerability Remediation - Scripting / Automation : powershell, bash, shell, Python, Ansible - Proficiency in inetwork nfrastructure services (Palo Alto, fortinet, DNS, proxy) - Knowledge of protection solutions and vulnerability scans (Tenable, Nessus, Tanium) Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & notice period details.

About The Role DB2 Interactive;IBM DB2;ITIL Good DB2 Architectural knowledge. Databases Administration - DB2 LUWSupport critical production environment. Aware of databases Monitoring & performing health check Monitoring of Ticketing tool.Ready to work in all shifts. Good knowledge inHADRDB Upgrades and Fix Pack implementation . DB backup and recobvery Good on troubleshooting related to database issue Basic knowledge in ( optional)TSAPT Primary Skills DB2 DBA

B.E/B.Tech/MCA/M.Tech/ME/ MBA IT only LOCATION - Navi Mumbai Belapur Must have minimum 14 Years working experience as Technical Support Manager Must have detailed understanding of Managed Services Business Model Must have experience in Managing environment like Linux, AIX, Middleware etc , Storage & Backup Admin roles Must have expertise to perform Disaster Recovery Design Planning, HA Design Planning Must have expertise in to manage technical staff and Infra Hardware and Software equipments related to Cloud, Virtualization, Server, Network, Security, Databases etc. Must have effective abilities to maintain strong relation CIO, Vendors, Security and Other Support Teams Must have expertise handling technical escalation, technical analysis, Risk Management, Issue Management Must have expertise to plan/review/approve and deploy system-wide changes to reduce interruptions and server downtime Must have expertise to plan/review/approve maintenance tasks to reduce interruptions and server crashes Must have expertise to resolve escalated issues, Major incidents, Priority activities with good problem solving abilities. Must have expertise to review error logs and user-reported errors and identify stable and reliable solutions Must have expertise to perform system capacity planning to reduce interruptions and server crashes Must have expertise to perform system backups and restoration according to company or industry standards Must have expertise to perform system security by noticing faults and vulnerabilities within the servers architecture Must have expertise to conduct training and perform interviews to hire candidates of domain skills Must have expertise to analyze issues and good problem solving abilities to avoid repeated failures Must have knowledge on ITIL process like Incident Management, Change Management, Business Continuity Planning, Information Security process Must have good communication abilities to drive teams on effective problem management, Change Management Must have documentation capabilities to provide RCA, Tracking of Open Issues, Risk Must have documentation capabilities SOP, Knowledge Articles required in providing technical support and guidance to users Must have effective communication skills to present also discuss issues with Vendors and Customers. Must have leadership skills to guide and drive the team to achieve goals as part project requirements Must be self-motivated and have abilities to work in 24*7 Data Center environment Must have effective knowledge to prepare and understand LLD, HLD Documentation Must have abilities in identifying, tracking and reporting Incident, Requests, Changes, Hardware Inventory, Risks, Issues.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM DB2 Database Administration, DB2 LUW Good to have skills : Cloud Infrastructure, MySQL Minimum 3 year(s) of experience is required Educational Qualification : 15 Years of full time education Role :DB2 Database Administartor Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must Have Skills :Minimum 5 Years Exp. in DB2 LUW Database Administartion, Knowledge on MySQL/Mongo/Postgre SQL too Good To Have Skills :Cloud Knowledge (Azure/AWS/GCP) Experience with IBM DB2 on Unix (AIX,Solaris,HP-UX, Linux) is essential Key Responsibilities :Provide ongoing technical support and maintenance of production and development database systems within a defined operating model and processes Provide L2/L3 software support and implement technology at the operating system-level across all server, and for particular software solutions/vendors/brands. Design and implementation of relational databases at an enterprise level. Lead DB Schema and architectural designs Provide expertise related to DB performance, HA, and scalability DR Planning and execution in HA environments. Experience with Object Relational Modeling System such as Hibernate or JPA Physical database design and tuning. Bulk loading of source data and source data conditioning. Database security and diagnostic maintenance. Logical-to-physical data model engineering. Capacity planning of database. Distributed database management and control. Database user security and permissions. Database automation through scripting and stored procedures Evaluation and utilization of software products to assist in the management of data. Planning, installation, and maintenance of DBMS software. Support/recommend reporting, query and analysis tools ensuring efficient database access Diagnosis of problems and resolution for application software. Measurement of DBMS performance and tuning; diagnosis of problems. Modification of system-level configuration to optimize performance. Consultation with system administrator regarding O/S - DBMS requirements. Maintenance of physical integrity of all production databases. Monitoring errors Stay current with new database technology developments and techniques, research new software and tools, proactively recommend improvements Professional Attributes :Able to prioritize and execute tasks in a high-pressure environment Experience working in a team-oriented, collaborative environment Should be able to initial level of trouble shootings Experience must have been gained in a production environment Educational Qualification :As per Accenture Standard Additional Information :Knowledge on ITIL standard and best practices take part in 24x7 Shift Rotations Qualifications 15 Years of full time education

Comfortable to work in NA shift ( EST, PST) to cater NA customers. Able to work on multiple deliverables and complete them in time-based deadlines. Requires attention to detail approach to ensure meaningful contribution. Communicating with internal teams from across the globe. Identifying the automation opportunities. Carry out projects to represent Adobe in a professional manner. Pro-actively develop and nurture good working relationships with internal teams to ensure that their success with our product is assured through your efforts. Effectively research, record, and maintain on-going knowledge of best practices for product usage. What you need to succeed: Excellent oral and written communication skills. Customer-facing experience in enterprise projects. Ability to analyze enterprise software issues (Java, web-server, network, OS, DB/SQL). Validated presentation skills, and experience organizing and running high-profile customercalls. Customer Focused approach and problem solving mindset. Innovative thinking and thoughtful risk taking. Ability to partner across the organization. Professional approach- all company/project related information to be kept confidential. Experience working in a team environment, managing a diverse workload Good conceptual understanding on one or more following technologies: Object-oriented programming experience (Java), Javascript, AngularJS, JQuery, CSS, MongoDB Web architecture, Web Servers, Application Servers and Topology Database Concepts and SQL Working knowledge of different OS including WIN, LINUX, AIX, UNIX, Shell scripting Good understanding of Networking concepts, SDLC and Agile frameworks Nice-to-have : Experience on any of the Adobe products: Adobe Audience Manager, Adobe Target,Adobe Campaign, Adobe Experience Manager, Adobe Analytics or other Experience Cloud solution Responsibilities: Delivery of pro-active services and preventive service. To provide dedicated support during important customer events while coordinating with internal stakeholders and ensure smooth functioning of clients environment to minimize the risk of interruption of service. Documentation of latest release updates, bug fixes , security fixes and tutorials for effective communication to Adobes customers. Pro-active Notifications of upcoming release and possible impact. Work on Case Reviews and Service Reviews. Review of customers environment to asses their technical readiness to achieve business and technical objectives. Identify gaps, risks and opportunities to provide recommendations, mitigation strategies and next steps. Understands how the technology works and understands a client s implementation from a functional standpoint. Describe and demonstrate product features and capabilities. Working cooperatively with Team members of other Adobe teams such as TAMs, Premier Support Teams, Engineering, Technical operations, and Deliverability. Manages all communication with appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets. Demonstrate ownership and willingness to work on any assigned task in a timely manner. Accountable for personal achievement against performance targets including ticket resolution, responsiveness and turnaround time, aging and ticket quality. Participation in Business Intelligence processes including taking an active role in Knowledge base document creation. Responsible for ongoing knowledge and skills development and also for identifying developmental needs and addressing knowledge gaps. Manage incidents professionally and within stated timelines. Understanding of escalation handling procedures. Assist in special projects and other duties as assigned. Manages all communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets.

EDI Tech Lead Job Category - IT Job Type - Full Time Job ID - PR_867_JOB No of openings: 01 Experience : 7+ Years Job Location - Hyderabad Apply Roles Responsibilities 7+ years of experience in EDI, Solution and Application Architecture Sterling B2B Integrator and Lightwell/Eliassen Framework Sterling Secure Proxy Authentication Server IBM MQ Support the operations on above systems, both from a platform and application perspective. Administration activities on servers including upgrades, patch installations and DR tests. Provide assistance to EDI Development and Support Teams for new and existing customer integrations Creation and maintenance of generic objects (BPs, Maps, Workflows, etc) to support EDI Development teams Technical documentation maintenance and creation Collaborate with EDI Developers and Business Owners to convert customer/business requirements into technical specifications. Research and troubleshoot Production EDI system issues along work with the EDI Support team Installation and documentation of any new products added to the EDI landscape Deployment of code and configurations into production, using both Legacy and DevOps methodologies. Engage in EDI modernization migrations from on-premise to containers and K8 s on cloud Technical Capabilities Strong experience in Sterling Integrator Able to create and troubleshoot business processes Able to create and troubleshoot maps (SI and ITX) Strong experience in ITX/ITXA Able to create and troubleshoot maps in Design Studio Design Server Experience with Sterling Secure Proxy and Sterling External Authentication Services Cloud experience, preferably with Azure or AWS. Familiarity with open-source Kubernetes, especially Azure Kubernetes Service (AKS). Good knowledge of Containerization with Sterling Integrator. Awareness of DevOps concepts Highly organized and self-motivated Experience working with MQ Experience working with Solution and Technical Design documents. Basic understanding of Network topology and related concepts. Preferred Experience with Agile methodologies Experience configuring/working on a containerized environment with Sterling Integrator Experience configuring/working on DevOps with EDI Exposure to BitBucket, Jenkins, Ansible and Groovy Experience with Lightwell Framework with Sterling Integrator Knowledge of Design server for ITX Experience with DB2 or MS SQL or Oracle Experience with Jarvis Experience with AIX / Linux OS Experience with Jira/Confluence Experience with Confluent Kafka Soft Skills Mentorship Capabilities: Ability to guide, support, and develop team members. Teamwork and Independence: Capacity to collaborate effectively in teams while also working independently when needed. Clear Communication: Strong verbal and written communication skills to ensure seamless collaboration with internal and external stakeholders. Problem-Solving: Ability to think critically and provide effective solutions to challenges. Adaptability: Openness to change and the ability to thrive in dynamic environments. Time Management: Strong organizational skills to prioritize tasks and meet deadlines efficiently. Conflict Resolution: Ability to mediate and resolve disagreements constructively within the team. Attention to Detail: A focus on accuracy and thoroughness in all deliverables. 7+ years of experience in EDI, Solution and Application Architecture Sterling B2B Integrator and Lightwell/Eliassen Framework Sterling Secure Proxy Authentication Server IBM MQ Support the operations on above systems, both from a platform and application perspective. Administration activities on servers including upgrades, patch installations and DR tests. Provide assistance to EDI Development and Support Teams for new and existing customer integrations Creation and maintenance of generic objects (BPs, Maps, Workflows, etc) to support EDI Development teams Technical documentation maintenance and creation Collaborate with EDI Developers and Business Owners to convert customer/business requirements into technical specifications. Research and troubleshoot Production EDI system issues along work with the EDI Support team Installation and documentation of any new products added to the EDI landscape Deployment of code and configurations into production, using both Legacy and DevOps methodologies. Engage in EDI modernization migrations from on-premise to containers and K8 s on cloud Technical Capabilities Strong experience in Sterling Integrator Able to create and troubleshoot business processes Able to create and troubleshoot maps (SI and ITX) Strong experience in ITX/ITXA Able to create and troubleshoot maps in Design Studio Design Server Experience with Sterling Secure Proxy and Sterling External Authentication Services Cloud experience, preferably with Azure or AWS. Familiarity with open-source Kubernetes, especially Azure Kubernetes Service (AKS). Good knowledge of Containerization with Sterling Integrator. Awareness of DevOps concepts Highly organized and self-motivated Experience working with MQ Experience working with Solution and Technical Design documents. Basic understanding of Network topology and related concepts. Preferred Experience with Agile methodologies Experience configuring/working on a containerized environment with Sterling Integrator Experience configuring/working on DevOps with EDI Exposure to BitBucket, Jenkins, Ansible and Groovy Experience with Lightwell Framework with Sterling Integrator Knowledge of Design server for ITX Experience with DB2 or MS SQL or Oracle Experience with Jarvis Experience with AIX / Linux OS Experience with Jira/Confluence Experience with Confluent Kafka Soft Skills Mentorship Capabilities: Ability to guide, support, and develop team members. Teamwork and Independence: Capacity to collaborate effectively in teams while also working independently when needed. Clear Communication: Strong verbal and written communication skills to ensure seamless collaboration with internal and external stakeholders. Problem-Solving: Ability to think critically and provide effective solutions to challenges. Adaptability: Openness to change and the ability to thrive in dynamic environments. Time Management: Strong organizational skills to prioritize tasks and meet deadlines efficiently. Conflict Resolution: Ability to mediate and resolve disagreements constructively within the team. Attention to Detail: A focus on accuracy and thoroughness in all deliverables.

The Company BetaNXT powers the future of connected wealth management infrastructure solutions, leveraging real-time data capabilities to enhance the wealth advisor experience. Combining industry expertise with the power of our proven Beta, Maxit, and Mediant businesses, we are focused on solving our customers most demanding integration challenges with flexible, efficient, connected solutions that anticipate their changing needs. Our comprehensive approach reduces enterprise cost, streamlines operations processes, increases advisor productivity, and enhances the investor experience. Together with BetaNXT, wealth management firms are transforming their platforms into differentiating assets that enable enterprise scale and stimulate commercial growth. For more information visit www.betanxt.com. The Opportunity BETA is a self-clearing securities processing solution for wealth management firms. Built on years of expert knowledge and hands-on experience, BETA provides critical back-office controls including corporate action management, middle office exception management, and front office account management and trading tools for advisors. We are currently seeking an experienced and technology-oriented individual to take on the role of Lead Associate, Software Engineering - Senior AIX/UNIX Engineer. This is an individual contributor position, and the ideal candidate is responsible for development, delivery, and support of technology-based business solutions. They will test and implement configuration changes and assist in the design of software applications to meet both functional and technical requirements. The individual will deliver strategic initiatives within the Wealth Management Platform Product Engineering team. About the Team Reporting to the Manager, Technology Development, this role is part of a Scrum team supporting a product(s) within the Open Systems Development team. The team builds and modifies AIX programs that are exposed to our end-client firms as well as to our internal applications. What Youll Do Writes new software, makes modifications to existing software, integrates software applications and modules in accordance with agreed upon specifications provided by leads. Creates and executes unit testing and integration testing ensuring modules meet requirements. May need to provide technical support to operations or other development teams Creates and maintains all required technical documentation related to assigned components to ensure supportability. Designs and implements solutions as directed within standards. Participates in project planning sessions with team members to analyze development requirements, provide design options, and provide work breakdown and estimates of work. Provides regular status updates via internal team meetings, scrum ceremonies and status meetings. Your Experience Background in AIX or UNIX Experience with one or more programming languages, software engineering methodologies, computer science principles. Good understanding of software development quality processes. 3-6 yrs. experience in complex integration projects. Good written and oral communication skills Works well with Divergent Groups within the organization 4 years Degree in Engineering (Computer Science, Electrical & Electronics, Information Science) or Master’s Degree in Computer Science IBM Professional Certification added advantage Good to have: Shell scripting Strong background in C, C++, C#, Java knowledge a plus Good at taking direction, problem-solving, and self-motivating tasks to completion.

We are looking for Commvault Backup Admin - L3 who can join with us in Hyderabad/ Pune location. EXP - 8- 13 Yrs Location - Hyderabad / Pune location Backup Administration is responsible for managing and troubleshooting of the Commvault Environment, ensuring regular backups and test restores, HC of Commvault servers. Essential Job Duties & Responsibilities --- Provide L2 CommVault support for managing backup environment. Ensures that performance standards are met and that production support services are consistent with service level agreements. Implements strategies to improve current processes and procedures and identifies cost reduction opportunities to enhance business operations. Provides deliverables in a timely and efficient manner. Provides 24x7 rotational support with on-call support. Knowledge, Skills & Abilities:--- Significant technical knowledge of various OS related functionality including, but not limited to Backups, Restore, Disaster Recovery management, and File System Management. Minimum of 8+ years experience as Commvault AdministratorInstallation, configuration & upgradation of Commvault Server and client on AIX, Linux & windows environments. Upgrades of Client software on AIX, Linux & windows. Installation and configuration & upgrade of TDP for DB's. Configuration of LAN-free backups on AIX, Linux & windows Environment Troubleshooting L2 server & Client related issues. Administration of Disaster Recovery Management. Must have worked on CommVault in AIX/Linux environment Ready to work in 24*7 support Monitoring the performance of scheduled backups and take corrective actions Schedule regular testing of restore s and ensuring adherence to related retention policies as defined by Customer. Hands on Experience in managing of multi-vendor tape library with TSM (TS3500, TS4500, TS7650G, DLT TL)

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: The Associate Technical Support Engineer assists Rocket customers with questions and problems regarding the installation, setup, configuration, and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. The Engineer will typically work as part of a team with limited direction. Essential Duties & Responsibilities provide technical support on Rockets CORBA products (Orbix, VisiBroker, OpenFusion JacORB and TAO) test software hotfixes/updates for customers work closely with Rocket Product Development in identifying defects work closely with Sales to provide technical assistance in customer meetings and on technical enquiries from customers experience with CORBA and similar client/server integration architectures experience with multiple OS/platforms (Windows, Linux, AIX, HP-UX, Solaris, Mainframe) experience with cloud, container, and virtual environments (AWS, Azure, Docker) familiarity with protocols such as TCP/IP, IIOP, SOAP, REST, and with troubleshooting connectivity/performance issues between clients and servers using network analysis tools (Wireshark, tcpdumps) proficiency in programming languages C++, Java, COBOL experience with security concepts (SSL/TLS) ability to provide on-call outside business hours Able to assess customer needs and set expectations Handle moderate to complex application guidance and level II customer support and resolution for assigned product list Responsible for handling a high volume of administrative cases Verify accuracy of business impact statement as provided by the customer Perform, with limited direction, problem verification by confirming customer s environment, error messages, and symptoms of a problem Able to troubleshoot common problems Use testing tools for troubleshooting Research moderate cases using knowledge bases, documentation etc. Gather information to develop reproducible cases Prepare, recommend and implement solutions Mastery of creating case tracking details for use by team members for similar/future problem resolution Accountable for team and individual results Participate in internal projects and other work as directed Self-directed learning to expand expertise of Rocket Software products Contributes to training content, as necessary Act as the go-to Technical Support Engineer for Technical Support Technicians Assist other Support Engineers at different levels Write collateral at an appropriate level Contributes to training Experience & Qualifications: 2+ years of technical engineering support Preferred technical computer knowledge Bachelor of Science Degree preferred Available for some after hours, weekend and/or holiday work . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Overview About BU: SaaSOps manages post-production support and the overall experience of Epsilon PeopleCloud products for our global clients. This function is responsible for product support, incident management, managed operations and the automation of processes. The team has successfully incubated and mainstreamed Site Reliability Engineering (SRE) as a practice, to ensure reliable product operations on a global scale. Plus, the team is actively pioneering the adoption of AI in operations (AIOps) and recently launched AI-driven self-service capabilities to enhance operational efficiency and improve client experiences. The Product Support Analyst-2, is responsible for providing support to Epsilons home grown products. This includes analyzing, triaging, replicating, testing, troubleshooting, provide technical work-around and suggestions to clients, pertaining to Epsilon s core product. Significant hands-on and understanding of RHEL, Oracle DB, SQL, AWS and Shell/Perl/Ansible combined with a general understanding of java/.net, networking concepts, ITIL frame work, with stake holder communication and management experience. Responsibilities Essential Duties and Responsibilities: Ability to understand the customer issue in its entirety, triage, analyze, troubleshoot and where possible assist in resolving customer issues. Ability to associate priorities, risks with issues logged, replicate and actively escalate where required. Ability to drive issues to closure through interaction with a wide variety of stakeholders. Team player who is ready to contribute, lead and own elements of troubleshooting and problem resolution Documenting troubleshooting and problem resolution steps, by determining best course of action. Ability to learn and adapt to new technologies based on organization needs. Ensure all tickets meet the targets for resolution, escalation, documentation completion. Qualifications Knowledge Experience: Bachelors Degree in computer or engineering related field (or related field experience). Minimum of 3 years related Product support engineering experience preferred, working directly with End-user customers Experience in troubleshooting issues related to web based UI Significant hands-on experience in Supporting Application running on Java or .net, with the ability to understand the code. Experience (hands-on) of at least one Unix Category OS (Linux, Solaris, SCO, AIX, etc.) Conceptual/working knowledge of AWS, Networking and Communication protocol. Experience in RDBMS workings, with writing simple to medium complex sql queries Hand s on with Shell/Perl Scripting Conceptual/working knowledge of API, Webhooks Knowledge of systems resource and performance analysis, SDLC process and/or functional engineering principles Knowledge of Windows/Unix architecture, HTML, XML and an exposure of the ETL tool, Ansible is a big plus. Development background in Java or .net would be a plus. Willingness to work in a 24/7 shifts. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That s why our work-world, aptly named YOUniverse is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : IBM WebSphere Application Server Application Deployment Good to have skills : No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring the smooth functioning of production systems and services, adhering to operational requirements and service agreements, and resolving any operational issues that may arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure the smooth functioning of production systems and services. Monitor operational requirements and service agreements. Troubleshoot and resolve operational issues efficiently. Collaborate with team members to optimize system performance. Implement best practices for system maintenance and upgrades. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM WebSphere Application Server Application Deployment. Strong understanding of system operations and maintenance. Experience in managing production systems and services. Knowledge of ITIL framework for service management. Familiarity with cloud technologies and deployment strategies. Additional Information: The candidate should have a minimum of 3 years of experience in IBM WebSphere Application Server Application Deployment. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education