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2.0 - 5.0 years
4 - 7 Lacs
mumbai
Work from Office
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities Contact appropriate individual or department (eg, Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem Follow up with guests to ensure their requests or problems have been met to their satisfaction Receive, record, and relay messages accurately, completely, and legibly Respond to special requests from guests with unique needs Communicate VIP arrivals to designated personnel for escort and delivery of amenities Follow all company policies and procedures; report ac...
Posted 3 weeks ago
1.0 - 2.0 years
1 - 3 Lacs
hyderabad
Work from Office
Ensure smooth daily operations at the airport, including arrivals, departures, meet and greet services. Consistently provide a delightful and customer-centric service experience Required Candidate profile Possess strong knowledge and experience in managing airport operations
Posted 1 month ago
0.0 - 1.0 years
1 - 5 Lacs
mumbai
Work from Office
Trident Nariman Point and The Oberoi Mumbai is seeking for talented, experienced and energetic professional to join the team. Job Summary We are looking for young, energetic, and customer-focused individuals to join our team as Airport Representatives . The role involves welcoming and assisting guests at the airport, ensuring smooth coordination for their transfers, and providing exceptional hospitality in line with company standards. Key Responsibilities Meet and greet guests at the airport and assist with transportation arrangements. Coordinate with the hotel/resort team for smooth guest arrivals and departures. Handle guest queries politely and efficiently, providing accurate information....
Posted 2 months ago
0.0 - 2.0 years
2 - 4 Lacs
kolkata
Work from Office
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls...
Posted 2 months ago
1.0 - 6.0 years
4 - 9 Lacs
Chennai
Work from Office
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readine...
Posted 4 months ago
0.0 - 5.0 years
3 - 5 Lacs
Varanasi, Navi Mumbai, Amritsar
Work from Office
Job Role of an Airport Representative Representing the organization as an Airport Representative. Welcoming guests & assisting them at arrival/departure. Interacting with Guests for brief/debrief of itinerary. Responsible for strictly following the prescribed procedures (Class by Sita) & making the guest comfortable & their experience memorable. Responsible for welcoming, assisting guests in arrival & departure transfer. Assist the guest at the time of check in & check out at the hotel. Brief the guest about complete tour itinerary (If required). Prepare paging board as per the allocated assignment. Reconfirm the flight, hotel, vehicle & all other details before transfer. Ensuring Vehicle qu...
Posted 5 months ago
- 5 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Job Role of an Airport Representative Representing the organization as an Airport Representative. Welcoming guests & assisting them at arrival/departure. Interacting with Guests for brief/debrief of itinerary. Responsible for strictly following the prescribed procedures (Class by Sita) & making the guest comfortable & their experience memorable. Responsible for welcoming, assisting guests in arrival & departure transfer. Assist the guest at the time of check in & check out at the hotel. Brief the guest about complete tour itinerary (If required). Prepare paging board as per the allocated assignment. Reconfirm the flight, hotel, vehicle & all other details before transfer. Ensuring Vehicle qu...
Posted 6 months ago
1.0 - 2.0 years
2 - 3 Lacs
noida
Work from Office
well spoken in English and Spanish if possible meet and greet on arrival and the airport/railway station and transfer to the hotel booking all transport requirements in delhi booking guides in delhi 20-25 k plus allowance Send cv 8860047805
Posted Date not available
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