2.0 - 6.0 years

0 Lacs

haryana

On-site

As an integral part of the EaseMyTrip team, you will be joining a leading online travel platform that has been serving millions of Indians since 2008. At EaseMyTrip, we pride ourselves on offering a comprehensive range of travel services, including flight tickets, hotels, buses, cabs, trains, holiday packages, and more, catering to the diverse travel needs of our customers on a daily basis. We are committed to fostering an inclusive work culture that values the contributions of every individual, providing a platform for showcasing creativity, knowledge, and expertise. Our team members enjoy a work-life balance, opportunities for continuous learning, and a supportive environment that encourages personal and professional growth. At EaseMyTrip, we believe in rewarding excellence and providing ample opportunities for growth and exposure beyond industry standards. We promote diversity and inclusivity, where every voice is heard and celebrated. We offer flexibility in task management, understanding and accommodating your commitments. Joining our Global Call Centre in Gurugram, the role we are seeking to fill requires expertise in PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling, and a good understanding of GDS systems. This dynamic position combines customer service excellence with revenue generation acumen, emphasizing effective ticketing processes and upselling opportunities. The interview process consists of a 1st round with the HR team followed by a 2nd and final round with the Hiring Manager. Key responsibilities of the role include handling end-to-end ticketing processes, executing changes and modifications, coordinating with airlines and customers, and providing exceptional service to address inquiries and resolve issues. To excel in this role, you must possess in-depth knowledge of GDS systems, particularly Galileo and Sabre, demonstrate proficiency in managing international and domestic ticketing operations, have a strong understanding of city codes, airport codes, and airline hubs, and exhibit excellent communication skills in both written and verbal formats. Additionally, you should be willing to work in rotational shifts, including nights and weekends. If you are looking for a challenging yet rewarding opportunity in the travel and tourism industry, we encourage you to apply and become a part of the EaseMyTrip family.,

Posted 1 month ago

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Travel Sales Consultant caprius shine

1.0 - 5.0 years

0 Lacs

dehradun, uttarakhand

On-site

You will report to the Team Leader in Dehradun (International Flight Operation). Your responsibilities will include converting calls into sales calls for inbound selling to generate revenue for the company. You will receive inbound calls and provide corporate clients and business partners with the best possible routing for the destination and competitive fares available in the market. Making professional, accurate, and cost-effective travel arrangements to clients while providing excellent customer service is essential. Additionally, you will create PNRs, make reservations, and sell airline tickets. Meeting targets while maintaining quality and accuracy is a key part of this role. It is required that you have a background in the travel industry and possess knowledge of GDS (Amadeus, Sabre, Galileo). Adhering to call quality matrix and DOT compliance is also important. Qualifications for this role include being a graduate in any stream with excellent verbal and written communication skills. Working knowledge of Amadeus and Sabre is essential. Knowledge of USA geography, airport codes, and culture is a plus. Ideally, you should have at least 1 to 2 years of experience in the international travel market.,

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Spanish Travel Sales Consultant MNC Dehradun

1.0 - 5.0 years

0 Lacs

dehradun, uttarakhand

On-site

You will be responsible for converting inbound Spanish calls into sales and providing clients with some of the best flight deals. Your role will involve meeting targets while maintaining quality and accuracy. Knowledge of GDS (Amadeus) with Airport Codes is required for this position. The ideal candidate should have a minimum of 1 year of experience in Spanish Travel sales, although freshers are also welcome. Proficiency in speaking and writing Spanish is a must, along with excellent geographical knowledge of the US. Flexibility with shift timings is also expected. As a Business Development Executive (BDE) in the Travel & Tourism industry, you will play a crucial role in sales and business development. This is a full-time, permanent position under the role category of BD / Pre Sales.,

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