892 Airlines Jobs - Page 34

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Lal- 8302528484 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Arpit- 9588836462 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Ritika- 8619210763 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Assistant Manager/Deputy Manager - ARC/BSP | Travel Domain | 8+ Years Location - Pune/Mumbai Summary - We are looking for an experienced professional with deep knowledge in travel management back-end operations, reconciliation, and GDS systems . If you have 8+ years of experience in the travel industry and a strong command over ARC/BSP settlements , this is your opportunity to join a dynamic and growing team. Your Future Employer - Join a leading global travel services provider known for excellence in corporate travel management, delivering exceptional services and cutting-edge travel solutions across industries. Responsibilities - Handle complex reconciliation of travel agency and airline transactions including ARC and BSP settlements. Ensure timely and accurate fulfillment of air, hotel, and queue management. Monitor real-time operations , allocate tasks, and ensure SLAs are met. Act as a subject matter expert for Sabre, Amadeus , and other GDS platforms. Manage financial records, identify discrepancies , and drive resolutions. Collaborate with internal stakeholders and external vendors for issue resolution and payment cycle tracking . Prepare periodic reports for senior management and support compliance audits. Stay updated on IATA, ARC, and BSP guidelines and implement industry best practices. Lead training and refresher programs to improve team capabilities. Requirements - Minimum 8 years of experience in a Global Travel Management Company (TMC). Strong understanding of Sabre, Amadeus, ARC, and BSP processes. Experience managing TMC back-end operations and complex ticketing workflows. Excellent communication skills both verbal and written. Proficient in MIS and reconciliation reporting . IATA Certification or Diploma in Travel preferred . Willing to work in 24x7 shifts . What is in it for you - Opportunity to work with an industry leader in the global travel ecosystem . Profile Keywords - Crescendo Global, Mumbai Jobs, ARC BSP Jobs, Travel Domain Jobs, Reconciliation Specialist, TMC Jobs, GDS Jobs, Amadeus Jobs, Sabre Jobs, IATA Certified Jobs, Corporate Travel Jobs, Financial Reconciliation Jobs, Airline Settlement Jobs

Job Title: Manager Operations (Travel Process Experience) Location: [Gurgaon] Department: Global Operations Reports To: GM/VP Global Operations Company: IGT Solutions Position Overview IGT Solutions is seeking a dynamic and experienced Manager – Operations to oversee international customer service accounts. This role is instrumental in managing P&L responsibilities, driving strategic and tactical operational excellence, ensuring exceptional client satisfaction, and leading diverse teams across multiple business functions. The ideal candidate will have deep experience in the BPO travel sector and a proven track record of high-performance leadership. Key Responsibilities Lead and manage operational processes, change initiatives, and administrative functions across functions such as Voice, Chat, Email, Back Office, WFM, and Quality. Achieve performance, productivity, and customer satisfaction targets across all service lines. Manage and analyze staffing adherence, scheduling, and key operational metrics. Own and drive annual budgets and P&L forecasts in collaboration with finance teams. Champion continuous improvement and operational innovation to enhance quality, CSAT, and efficiency. Collaborate with Sales, Account Management, and Presales teams to drive business growth. Build and maintain strong client relationships through proactive communication and consistent value delivery. Mentor and develop high-performing teams, ensuring alignment with company objectives and a culture of excellence. Desired Qualifications & Experience 10–13 years of leadership experience in BPO operations, preferably in the travel sector . Strong knowledge of the travel market, BPO competition, and industry trends. Demonstrated ability to lead and inspire high-performing operational teams. Lean Six Sigma Green or Black Belt certification preferred. Exceptional communication and interpersonal skills. Minimum of 2 years in a Manager – Operations role with exposure to international travel operations and Voice/Back Office service lines. Personal Attributes Passionate and motivated leader with a strong drive for service excellence and sales support. Creative and analytical thinker with problem-solving capabilities. Comfortable working in a fast-paced and evolving business environment. Strong interpersonal and team collaboration skills. Why Join IGT Solutions? At IGT Solutions, we’re dedicated to creating an inclusive and equitable work environment. We champion diversity and believe that every team member brings unique value to our success. If you’re passionate about customer service and operational excellence in the travel domain, we’d love to hear from you!

Accountabilities Major Activities Overall Airport Process 1.Overall In-charge of the Day-to-day functioning of the AOCC in a manner which is compliant with the `regulatory requirements and in accordance with various BIAL regulations, objectives, and philosophy. 2. Synchronize performance of all Airport process and sub-process so as to ensure that the Quality, Efficiency and Punctuality objectives of BIA are achieved in real time operations. 3. Manages the process of passenger, baggage’s, aircraft, and information at real time to achieve the airport objective of efficiency, safety, and punctuality without losing service quality. 4. Implements the Management approved Standard Operating Procedures pertaining to AOCC. 5. Carries out day to day functioning of the AOCC in a manner which is compliant with the regulatory requirements and is in accordance with various BIAL regulations, objectives, and philosophy. 6. Implements the resource allocation concept of the airport as defined in the seasonal plan. 7. Conducts Airport Operations in accordance to the various regulations by DGCA and BCAS. 8. Continuously monitors the AOCC stakeholder’s performance as per the process defined. 9.Manage airport processes/resources in a pro-active manner and ensure prevention of operational `bottlenecks 10. Conduct operations of Airport Operation Control Centre, in a manner to achieve the Airport’s `objective of Efficiency, Safety and Punctuality without losing Service quality with assistance from team. 11. Coordinate and synchronize all processes and sub-processes at the airport, in real time. 12. Action all relevant procedure during cancelled flight planned & unplanned. 13. Responsible for achieving optimum levels of coordination with all Airport partners to ensure that the entire airport processes function well. 14.Ensure the basic data for all the aircrafts are entered in the system as per the defined procedure and Ensure very high quality Data input into Airport operational database, so as to ensure accurate and timely `information to passengers and accurate billing in the prescribed format. 15.Regular audit of basic data in AOS system and process to be implemented as per process defined in PCM (Process Change Management) 16.Coordinate and synchronize all processes and sub-processes at the airport, in real time. 17. Shall be responsible for accuracy and informative data into daily management report. 18. Manager along with team shall be responsible to achieve optimum levels of coordination with all Airport `partners to ensure that all the airport processes function well. 19. Ensure accurate mapping is done for Integrated Management System process for AOCC. Ensure the information is sourced and disseminated to various stake holders for effective use of all fixed resources and on time performance. 16. Always try to sell the AOCC concept to all new partners and brief about AOCC to visitors if any. 17. Ensure all operations related reports are send to appropriate stakeholders and adhere to timelines.

Roles and Responsibilities : Lead a team of flight operations professionals to ensure seamless execution of flight schedules, routes, and logistics. Develop and implement effective strategies for improving operational efficiency, reducing costs, and enhancing customer satisfaction. Collaborate with airline management to develop business plans, set goals, and monitor performance metrics. Ensure compliance with regulatory requirements, industry standards, and company policies. Job Requirements : 3-15 years of experience in the aviation industry or related field (TPF/TPFD). Strong knowledge of airlines' operations, including route planning, scheduling, and logistics management. Proven leadership skills with ability to manage teams effectively. Excellent communication skills with ability to work closely with senior stakeholders.

Minimum 6 months of Amadeus Tools Salary Upto 40k ctc + 15k incentives 24/7 shifts/ 5 days Working 2 days week off/ Rotational Shift/off Both sides cabs gurugram loction Required Candidate profile Interested candidate contact Send me your resume as soon as possible call and whatsapp - 9821737888 HR Rashi yadav Email - Rashi.skills21@gmail.com

Hi, We are Hiring for Travel Customer Service US Campaign Grad / UG with 1 yr exp into customer service can apply. Excellent Comms Salary 31k Inhand 3500 MIV 24*7 shifts 5 days working Roster Off 1 side cab Gurgaon Call/WhatsApp Akansha 9810359490 Required Candidate profile Candidate must have super excellent communication skills. Must be comfortable with 24*7 working environment. Must have excellent command on verbal English. Perks and benefits Incentives 1 side cab 2500 Travel allowance 1 side

Min 1-year experience in international Travel Sales Process Into PPC campaign (Voice Process) Need only immediate joiner with Travel sales exp(PPC call and US Hotel /Cruise/ Flight sales experience is required} call / whatsapp - 8512850830 Required Candidate profile Interested Call priyanka or Whstsapp @8512850830 Working Days:5 days Both Side Cab + Meal delhi / noida / gurgaon

We are Conducting Walk-in Interview for the position of Ground Staff Customer Service Ticketing & Reservation Staff Airport Duty free Retail Store at Airport Minimum Education : 12th pass Job Location : Delhi Airport Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply For Telephonic Round Call on +91- 9240234023 (100 Hot Lines) You can WhatsApp Your resume and Pictures on 95603-77925 (POOJA ) Do not call us You Can Directly Visit at Below Mentioned address with your Resume and Pictures Timing - 10:00 AM- 5:00 PM CITA Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station

We Need US Travel Spanish PPC Agent Minimum Experience 2 Years Location - Delhi ,Gurgaon , Noida 5 Days Working Salary upto 45k Drop Your CV 7011890554

Min 1-year experience in international Travel Sales Process Into PPC campaign (Voice Process) Need only immediate joiner with Travel sales exp(PPC call and US Hotel /Cruise/ Flight sales experience is required} Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal

Hii all, Urgent hiring for US travel QA ( Voice process ) Exp.. min....1 yr in US travel QA ( voice process) Location:- Gurgaon, delhi 5 days working Night shift cab & meal provided salary upto:- 45k Drop cv 9931176310

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction • People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: • Hiring: Hiring candidates as per client and process requirement on all communication parameters • Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. • Detailed daily New Hire training review • Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately • Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly • Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. • Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients • Coordination: Conduct interventions during process training and nesting • TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Qualifications Knowledge/ Qualification: Under Graduate/ Graduate Special Role Requirement: • Excellent written and verbal communications. Bilingual in English and German • Should be willing to work in 24*7 environment, (5 days) • Should be willing to work in non-weekend offs • Proficiency in MS office • Travel ready Work Experience: • Travel Experience: +3 Years • Training Experience: Should have sound understanding of the training function and should have spent +2years in training department • Corporate travel experience Certification/ Domain Certification (If Applicable): GDS Certifications will be an added advantage.

We are hiring skilled professionals for Email Support in the Aviation Process . If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

Call/Whats app CV 8368904214 Experienced Travel Sales Consultant PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/whats app cv 8368904214 Referrals Appreciated !!!! Referrals Appreciated !!!! Referrals Appreciated !!!!

Trust Travel and Tours Pvt Ltd is looking for Travel Consultant to join our dynamic team and embark on a rewarding career journey. Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.

Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914 HR SONU CHAURASIYA

Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914

Role & responsibilities Job description We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Customer Support Executive. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at quaemah.zafar@nlbtech.in

*You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. *We At You & I Consulting, Embracing the power of diversity, our organization is committed to fostering an inclusive work environment by focusing on women hiring for our remote service associate roles. *Work from home with Virtual Customer Service! Role: Shipping Support Associate Location: Work from home in West Bengal, India (System will be given) Interview Mode:- Virtual ***ONLY CANDIDATES FROM WEST BENGAL IS APPLICABLE Contact :- Call or whtsapp now@ srijita - 8016499764 What will you do as an Associate? As an Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. Youll be the first point of contact for our (English) customers by answering their requests through phone, chat, and/or email, You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance. *Call or whtsapp now@ srijita - 8016499764 What qualifications do we need from you? Minimum age: 18 years old 10+2 and above are welcome Strong communication skills in (English) (both written and oral fluency) Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) You'll need a quiet, distraction free work space (dedicated office space with a desk and chair) From a technical perspective, a minimum broadband connection is required. If this role sounds like its for you, then call our HR Specalist on the below to start the application process! * Call or whtsapp now@ srijita - 8016499764 Youll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. What We Offer:- Competitive salary and performance-based incentives. Comprehensive training and continuous learning opportunities to enhance your skills. Friendly and supportive work environment that promotes teamwork and collaboration. Career advancement opportunities based on your performance and dedication. CTC - 3.05Lpa To 3.60Lpa System will be given Complete Work From Home Role - Permanent / Contract (Depending On The Assessment Score) Medical insurance Internet allowance will be given Monthly meal coupon will be given *Note: - *Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please whatsapp your details to us in the below format: - *srijita - 8016499764 (call or whts app) Full Name :- Current Location Contact No DOB Highest Qualification Experience for Consideration (Total Experience) Current Organization Current CTC (Numeric Values only) Expected CTC (Numeric Values only) Current Location :- *Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: - @ srijita - 8016499764 (call or whts app)

Call/Whats app CV Mamta 9903044494 Travel Sales Consultant PPC Calls Min 1 year TRAVEL sales Experience with excellent communication skills Loc-Gurgaon/Delhi/Noida Salary upto 60K + Incentives Telephonic Interview thn F2F Required Candidate profile Call/Whats app CV Mamta 9903044494

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 513