892 Airlines Jobs - Page 25

* Manage inbound queries related to flight bookings, cancellations, reschedules, and travel-related issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 30k CTC + Inc + OT Required Candidate profile * UG/Graduate with min 6 months of International BPO Exp * Excellent English communication skills * Comfortable with Rotational shift To Apply Contact Simran - 7011964232 (Call/Whatsapp) Perks and benefits Over Time Cab facility Retention Bonus of 60k

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Dear Candidate, iEnergizer is hiring fo r#GDS_Experts for the Travel_Process (Pilot Batch). Salary: Best in market/open to negotiate Location: Noida Number of vacancies: 20 Nos Interview mode: Virtual Responsiblities: 1. Handle consumer concerns via phone or email/chat. (IB) 2. Address the ticketing issuance and reissuance 3. PNR cancellation and creation. 4. Excellent Geographical knowledge of the Globe 5. Involuntary Reissuance/Voiding. Requirement: 1. Excellent fluency in spoken English. 2. GDS (Amadeus/Galileo/TP/Sabre, etc.) knowledge is a must. 3. Minimum 3 years of hands-on experience in PNR Creation, Issuance, Reissuance, Changes/Cancellation, and Rescheduling. Interested candidates can share their CV on this link or on the given WhatsApp number: https://bit.ly/Akankshasharma Contact Person: Akanksha Sharma WhatsApp No.: #9560883080 . . #Amadeus #Galileo #GDS #NoidaHiring #TravelProcess #iEnergizer #Jobs #Issuance #Reissuance #Ticketing #PNRcreation #Sabre

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Annu- 6397902913 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Urgent Hiring for US travel sales 10 spanish bilingual 20 flights sales 20 cruise booking All experience in travel sales or any sales for US process Location - Gurugram Drop your resume Number = 9318440461

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. IGT provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries. Job Responsibility: IGT Solutions is looking for a Head - Airline Operations to lead Digital Contact Centre Operations with experience of managing site level operations end to end. The position is responsible for the overall leadership of the Customer Operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership. 12+ years of experience in Customer Operations, Contact Center Operations, BPO Operations (Travel or Airline preferred) Knowledge/experience in NPS, CST Should have deep knowledge and understanding of the BPO/Contact Centre operations, Competition & Market trends in BPO industry Must have managed 500+ FTE across Voice, Chat, Back-office and other Omni channel BPO customer operations Experience in P&L management preferred with understanding of budgeting, financial planning, project and site level financials at Gross, Operations and EBITDA margins Lean Six Sigma Green Belt / black belt trained / certified (preferred) Accountable and responsible for Present reviews to the Client on monthly basis. Generate additional process insights, capture end customer voice and share with client Drive Entire Operations through Leading and assigning team responsible for delivery. Education Bachelors Degree from a recognized university with MBA/Masters Degree (preferred) Should be willing to work in a BKK working hours Proven ability to build, manage and foster a team-oriented environment. Have an ability to understand Staffing adherence and Schedule Adherence Proven ability to work creatively and analytically in a problem-solving environment. Excellent communication (written and verbal) and interpersonal skills. Primary Job Responsibilities: You will be responsible to oversee and direct site management and operational leadership for global travel business account. You will be responsible for all aspects of operations including: analyzing workflow to identify inefficiencies, developing policies to improve the process, implementing change, and tracking progress. Meet & Exceed all BPO metrics like AHT, Productivity, Staffing Adherence, NPS and CSAT across all channels (voice and non-voice) Deliver 100% to the client set contractual goals of service delivery and meet/exceed the financial and operational goals set by the organization Create and present business reviews to the Client and internal leadership on weekly / monthly basis. Generate additional process insights, RCAs and Action Plans to improve customer experience. Designing and presenting all Performance Reviews to the client and the company Leadership Team. Responsible for profitability of the current program. Manage people and develop a cohesive culture of respect, trust, integrity, recognition and team work. Ability to plan actions and control attrition within the required thresholds and lead by example in setting the right persona of a true people leader Proven experience in operational process management, change management and administrative leadership roles As a site leader you are expected to assume leadership responsibilities for an entire site level business end to end and provide local leadership support towards HR, Admin, WFM, Quality, Training and Operations. In depth knowledge of diverse business functions & operations best practices (Voice, Chat, Email, Back office, WFM, Training, Quality, Resourcing, Customer Service, Sales etc.) Partner with clients and internal leadership teams in developing procedures, and ensuring the team follows all established policies Work with leadership to set KPIs and KRAs for all verticals at site level, and provide regular, actionable feedback Devise solutions and strategies for improving performance & critical metrics like Follow Up%/ NPS/DSAT/Productivity/CCR/AHT and Operational Hygiene Provide statistical performance trends and plans of execution to maintain strong areas and build on opportunities. Provide additional support for achieving key performance and productivity goals. Experience and hands-on data analysis and statistical process control, as well as providing direction and leadership to cross functional teams is a must. Responsible for a wide spectrum of Operations and P&L responsibilities, must be able to multi task across multiple business operations with proficiency. Prepare and conduct effective and timely weekly, monthly & Quarterly Business Reviews Responsible for all aspects of operations which include but not limited to meeting key performance metrics, managing staffing, provide and maintain excellent customer experiences scores, ensure effective coverage and training of operations staff; deliver excellent client services, and meet desired business KPIs Work closely with Internal controls and finance teams to develop and maintain annual budget and monthly / quarterly P&L forecasts Drive Continuous improvements and innovations to enhance quality, CSAT Optimizing spend for LOBs, prepare medium-term plan, annual budgets and activity plan consistent with the agreed strategies with Unit and organizational goa Collaborate with Sales/Account Management/ Presales teams to grow the business & coordinate for customer site visits End to end client Management including reviews with client, value addition to the client and proactive communication to internal and external clients Positioning IGT Solutions & Services as a major player in the customer services segment to become a partner of choice for related companies in BPO services Meet & Exceed all BPO metrics like AHT, Staffing Adherence, Abandoned Occupancy for Voice Business Personal Style Enablers: Ability to motivate and inspire teams and be a natural leader Innovative and able to foresee market trends and conditions Excellent people manager, open to direction and a collaborative work style and commitment to get the job done Persuasive with details and facts Confident, flexible with the ability to work in a fast paced and changing environment Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. Manage people by effectively and efficiently involving all resources to meet the organizational goals and by championing work-life balance, retention and career progression/development Build and sustain relationships with key people in the Customer Environment, Extrovert with a blend of sales mind set. Contact Person Lipi Jhingran Email id Lipi.Jhingran@igtsolutions,com It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Hiring for Air India Freshers - 22.5 K In Hand + 3000 TA Exp. - 32 K In Hand 5 Days Working Free GDS/Amadeous Course Day Shifts for Female Any Experience can be hired Both Side Cabs Night allowance Virtual Interviews HR Sadhvi - 8447910644 Required Candidate profile Required Candidate profile - Graduation Mandatory - Fluent English - Open to relocate - GDS Knowledge Preferred

UK, US, and European holiday packages-Hyderabad Min. 1 year travel sales RELEVANT experience must.NO FRESHERS Location- Banjara Hills, Hyderabad Salary upto-60k Lucrative Incentives Call/Whats app - 8279983161 Required Candidate profile Call/Whats app - 7304172331

- Salary Upto 34,000 in hand + incentives - 6 months GDS Amadeus experience is mandatory - Excellent communication - 5 Days working - Rotational shifts and week-offs - Both side Transport - Gurgaon Call or whatsapp Imaad @ 91036 13849

Dear Aspirant !!! Call / Whats app 8368904214 We are hiring experienced Travel Sales Consultant Min 1 year us travel sales experience only+Amadeus No Freshers pls Salary upto 65k+Unlimited Incentives Location- Delhi/Gurgaon/Noida Required Candidate profile Call / Whats app 8368904214

Role & responsibilities Gather functional requirements for flight/hotel booking modules. Write BRDs and FRDs for developers and QA teams. Act as bridge between OTA operations team and tech teams. Design UAT scenarios for GDS integration and payment flows Preferred candidate profile Strong understanding of OTA flow: flight > booking > payment > issue Familiarity with PNR lifecycle, refund types (full/partial), tax handling Tools: Jira, Confluence, MS Visio, Excel

Resolving customer queries over voice Salary upto 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Apply Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 5LPA Fresher & Experience both welcome Graduate/Under Graduate Work From Office Only 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Riya-8000654400 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Divya- 9887539513 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Required 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Arpit- 9680618449 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Mahak- 8000179093 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Handling airlines ticket booking mails from both internal external customers. Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude Person should have unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Eligibility Criteria Height Will not be a issue for GROUND STAFF & Air Ticketing Executive Should not be overweight or underweight, Should not have any visible marks, scars and tattoos. Fresher +2 can also apply Age 18-25 Years

> Taking care of the safety and security of the passengers on flights. > Need to Serve Meals on Board to the Customers with a Hospitality Attitude. > Person should have unblemished complexion and good body language. > Excellent verbal and written communication skills in both Hindi and English. > Flying to different cities within India and Outside India Eligibility Criteria:- > Height should not be less than 52 (155)cm for FEMALES. > Height should not be less than 57 (173)cm for MALES. > Should not be overweight or underweight, Should not have any visible marks, scars and tattoos. > Fresher +2 can also apply. > Age 18-26 Years.

We are looking for Dynamic Candidate with good Communication Skill Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers.

You can apply now for your dreams job Airlines Growth in the Industry: The airline industry grows as the nation becomes larger With the ebb and flow of an expanding economy and the demand for both passenger and cargo traffic, airlines continually seek to add new employees A variety of positions become accessible in order to maintain the successful growth of the business as a whole Both international and regional airlines hire a wide-ranging array of employees, from experienced pilots mechanics, and sales agents to entry-level flight attendants, ramp agents, and customer service representatives Each role proves crucial to the operating success of the industry as a whole

Interview for Airport Ground Staff/ Cabin Crew for Leading Airlines and Airport ( Male and female) Age Should be in between 18-25 yrs. ( Overage shouldnt Apply) Salary - 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + Uniform Job Responsibility Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Assisting with airline Gates & Seats Helping customers with Proper Luggage Tags and Pasting Bar Codes Assisting disabled passengers and those with small children. Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Age between 18-25 yrs. Job Timings will be Morning and Night Shifts (In Night Shift you will get Home Pickup and Home Drop)

The duties and responsibilities of ground staff at the airport is very vast They are the one to perform all task from commercial to technical First prime duty of a ground staff is to make sure about the safety and comfort of the passengers Their duties include to check the baggage, cleaning and to make flight experience pleasant Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight and some groud staff works in direct contact with customers, handling their queries

Role & responsibilities Greeting and welcoming passengers, and solving issues. Checking in baggage. Making reservations. Assist in Baggage and Cargo Retail Service in Duty free Shops Baggage Screening, Staff Screening, Security Check Aviation Degree, Diploma or Airline Certification Course mandatory. Preferred candidate profile Minimum 10 th or +2 or a Graduate Good Communication skills, if you know other Language, will be a added advantage Age between 18-29 yrs. Immediate Joining. Vacancies available in Mumbai,Pune,Nagpur Airports

Job Title: Executive- Travel Job Location: Bangalore / Vadodara Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the clients compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction

Job Opportunity for International voice Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support voice we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 6 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 5.4 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. Walk-In Details: Days: Monday to Saturday Time: 10:00 AM 4:00 PM Venue: 4th floor, 405, aditya trade center, ameerpet Please bring a Resume and aadhar card This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg