892 Airlines Jobs - Page 10

Job Title: Customer Service Executive Department: Airline Customer Service & Travel Insurance Support Location: Gurugram Employment Type: Full-time Shifts: Rotational Shifts (24/7 Operations) Working Days / Week Offs: 6-day working week with rotational week-offs (process dependent) Key Skills & Experience Required: Airline Tools Knowledge (Mandatory) Hands-on experience with airline systems and GDS such as Amadeus, Sabre, or Galileo. Ability to retrieve and update PNRs, apply fare rules, and handle airline cancellations, date changes. Travel Insurance Knowledge: Basic understanding of travel insurance products, including policy coverage, claims procedures, refunds, and emergency assistance. Capability to guide customers on policy issuance and insurance-related inquiries. Customer Service Skills: Excellent verbal and written communication skills in English. Experience in handling customer concerns, complaints, and escalations related to airline services and travel insurance. Strong problem-solving ability with attention to detail and a customer-first approach. Work Experience: Minimum 1 year of experience in a customer service role, preferably in the airline, travel, or insurance domain. Work Hours & Flexibility: Willingness to work in rotational shifts, including nights, weekends, and public holidays. Comfortable with rotational weekly offs (non-fixed Saturday/Sunday offs). Preferred Qualifications: Bachelors degree or equivalent or a related field Contact person - Rohit - 7678230426 Address:- 108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016

Female Freshers Can Also Apply Must Be Fluent In Hindi & English Must Have Good Communication Skills For Quick Process, Share your CV on WhatsApp (+91 9940 492 492). Required Candidate profile - Must Be Flexible With Timings - Excellent Payout Including Perks Perks and benefits Good Salary With Additional Benefits

Call/whats app 9706756724 Experienced travel sales consultant required META/PPC Calls +Amadeus 5 days working Salary upto 65k+Huge incentives Immediate Joiners Job Location-Noida/Delhi/Gurgaon

Provide exceptional travel care and customer service to customers through Voice Process. Accurately complete end to end requirements arrangements for flight / Hotel booking requests for ticketing, fares, routing and post booking call @7827642775 Required Candidate profile Well versed working on more than 1 GDS. Sabre, Galileo & Amadeus will be preferred. Bachelor's/ Undergraduate /dropouts. Excellent communication skills Fresher / Experience both are equally welcome Perks and benefits Both side cab shift Allowances

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Description (JD) for your requirement at IntouchCX: Job Title: International Voice & Chat Process Executive Company: IntouchCX Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in International Voice or Chat Process Job Type: Full-Time Working Days: 5 Days a Week (Rotational Shifts) Shifts: Rotational (24/7 Support) Transport: 2-Way Cab Provided Job Description: IntouchCX is hiring experienced professionals for International Voice and Chat Process . If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity! Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. Eligibility Criteria: Minimum 6 months of experience in an international voice or chat process is mandatory. Excellent communication skills in English (both written and verbal). Graduate or Undergraduate with good technical and logical reasoning skills. Comfortable with rotational shifts and night shifts. Salary Package: International Voice Process: Up to 5 LPA International Chat Process: Up to 4.5 LPA Perks and Benefits: 2-Way Cab facility 5 Days Working (2 Rotational Week Offs) Professional Work Culture Growth Opportunities within the organization walkin- 4th floor, 405, aditya trade center, ameerpet

TOP MNC HIRING Job Title: International Voice & Chat Process Executive Company: Multi National Company Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in International Voice or Chat Process Job Type: Full-Time Working Days: 5 Days a Week (Rotational Shifts) Shifts: Rotational (24/7 Support) Transport: 2-Way Cab Provided Job Description: hiring experienced professionals for International Voice and Chat Process . If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity! Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. Eligibility Criteria: Minimum 6 months of experience in an international voice or chat process is mandatory. Excellent communication skills in English (both written and verbal). Graduate or Undergraduate with good technical and logical reasoning skills. Comfortable with rotational shifts and night shifts. Salary Package: International Voice Process: Up to 5 LPA International Chat Process: Up to 4.5 LPA Perks and Benefits: 2-Way Cab facility 5 Days Working (2 Rotational Week Offs) Professional Work Culture Growth Opportunities within the organization Walk-in : Interviews 4th Floor, 405, Aditya Trade center, Ameerpet

For quick responses watsapp cv to HR Mamta @9903044494 Hiring candidates having exp in International Mix clls like - Lufthansa , Qatar , British , Turkish Min 2 yr relevant exp req Telephonic Selection Salary upto 50k Location Noida Required Candidate profile Must hv worked on mix international calls - Lufthansa , Qatar , British , Turkish Immediate joiners prefered Telephonic Selection

To execute the commercial strategies for the port in order to surpass revenue targets and commercial Key Performance Indicators as well as providing fit for purpose solutions to customers. Key Responsibilities Revenue Generation Help to implement Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators Support the Cargo Manager(s) and coordinate with the Cargo Sales and Reservations Officers to achieve revenue target and generate ancillary revenue Assist the Cargo Manager(s) to negotiate and execute sales contracts as required Help to generate revenue with the perspective of sales channels, product sales and offline sales development Champion Cathay products and provide excellent and consistent product solutions to customers Account Management and Sales Administration Conduct regular reviews of accounts performance and seek additional revenue opportunities from each account Coordinate with the Indoor Sales Team to provide customer-centric solutions to customers Assist in setting the annual revenue budget and Cargo Business Plan as required Manage the day-to-day relationship of client-servicing with customers to support revenue generation Collect, analyse and report market conditions, trends and activities as requested Provide superb sales and customer service in all customer touch points so as to drive premium selling rates and regular business Implement programmes on e-initiatives to drive penetration of e-Bookings and other Agent Self-Service functions Any other reasonable task as requested Partnerships and External Liaisons Assist the Cargo Manager(s) to manage relationships with shippers, key industry and trade partners and associations so that the Companys interests are well represented Give recognition to, and earn the loyalty of our highest value customers, including Cargo Clan Elite members EA Emergency and Accident and Crisis Response responsibilities as required Academic Qualifications High school graduation Knowledge, Skills, Training and Experience Minimum of 2 years experience in airline cargo sales, operations or customer service Strong knowledge of airlines and international airfreight industry Knowledge of CHAMP CargoSpot System is an advantage Strong communication and client management skills Sensitive to confidential data and numbers Proven success record in setting and achieving goals Ability to work independently Proficiency in the use of Microsoft Office Systems *Candidates must have the legal right to live and work in India

Work closely with the team to understand Hammock Holidays offers and packages Aid the Sales & Marketing team in completing the deals Updating new packages and deals on the website Supplying travelers with pertinent information and useful travel/holiday material Skills that we would value in you: Promoting and marketing the business Dealing with customer inquiries and aiming to meet their expectations Helping in the smooth, efficient running of the business Qualifications: 0-3 years of experience & graduated or above in any field with excellent command of the English language.

Provide exceptional travel care and customer service to customers through Voice Process. Accurately complete end to end requirements arrangements for flight / Hotel booking requests for ticketing, fares, routing and post booking call @7827642775 Required Candidate profile Well versed working on more than 1 GDS. Sabre, Galileo & Amadeus will be preferred. Bachelor's/ Undergraduate /dropouts. Excellent communication skills Fresher / Experience both are equally welcome Perks and benefits Both side cab shift Allowances

SingaporeRole & responsibilities Engage with leads via calls, WhatsApp, Websites, and social media. Understand customer travel needs and create tailored travel itineraries. Sell domestic and international packages (Honeymoon, Family, Group Tours, Corporate, etc.). Coordinate with suppliers, airlines, and hotels for bookings. Maintain client relationships and follow up on post-sales queries. Meet monthly sales targets and contribute to team performance. Requirements: 1+ year of experience in travel sales (B2C preferred). Strong communication and negotiation skills. Knowledge of popular destinations (like Goa, Dubai, Bali, Thailand, singapore, etc.). Ability to work with CRM tools and basic Excel. Must be fluent in Hindi and English.

Location: Gurgaon / Delhi / Noida Experience: Minimum 1 Year in PPC or Meta TRAVEL Sales (US Process preferred) Role: Travel Sales – Voice Process Salary: Up to 65,000 + Attractive Incentives Call FATIMA 9990683423

Experience in BPO Industry- International only Customer service - International Process- Sales/ retention/ Collection/ Travel 5.5 days working- Rotational shift and off any sales exp would work

Minimum 1 Year Exp In PPC/META Sales || US Process Hiring Travel Voice Process || Excellent Communication skills Location-Gurgaon/Delhi/Noida Salary upto 65k + Lucrative incentives Call Or drop your cv mention "Travel Sales" 8368904214 Required Candidate profile Call Or drop your cv mention "Travel Sales" 8368904214 References Appreciated!!!

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job description We're Hiring: Travel Sales Agent US PPC Process + Cruise Sales Location: PCM Worldwide Flights Pvt. Ltd. Viman Nagar, Pune 411014 Location : PCM Worldwide Flights Pvt. Banjara Hills, Hyderabad, Telangana 500034. Job Type: Full-Time | Permanent Salary: Competitive + Attractive Incentives Role Overview: Join our dynamic sales team in Pune! Handle US PPC leads and confidently sell both flights and cruise packages to US-based customers. Requirements: Minimum 1 year experience in international travel sales (US market preferred) Experience in cruise sales is a strong advantage Familiarity with GDS (Amadeus/Galileo) Excellent English communication skills Willingness to work in US business hours Apply Now | Contact HR Bharti:- 98186 59676 Mudit: 82796 11820

Job Description You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, youll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join #TeamAmex and let's lead the way together. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex. Functional Description: American Express India Business focus on providing payment solutions to our customers by delivering high quality and world class product and services. We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel and expense management solutions. Purpose of the Role: Provide best in class service & customized solutions to High network individuals (HNIs)/Platinum cardholders through lateral thinking and excellent knowledge of travel & lifestyle choices. Requirement: Knowledge of Fares and Ticketing, Destination/Geographical Knowledge and Supplier Product Knowledge Basic Destination Information with A Passion for Leisure Travel Product Knowledge Basic Knowledge of International Travel Products, Airfares, Itineraries, Routings & Airlines Exposure to End to End Travel Servicing Including Hotel / Car/ Visa / Packages/ Insurance Exposure to Customer Handling Manage Lifestyle queries Provide customer service for American Express Travel Online queries Business Outcomes: Accurate & timely completion of travel & lifestyle reservations Build relationships with high net worth individuals (HNIs) & service their needs effectively through innovative thinking Offer relevant Platinum value added propositions using detailed knowledge of customer’s choices Provide relevant travel recommendations Prioritize & efficiently fulfill customer requests through consultative selling Provide servicing for American Express Travel Online customers and drive engagement through CM education Leadership Outcome: Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world’s best customer experiences every day Past Experience: 3-5 years of experience in customer service, travel sales and hotel & concierge. Academic Background: Graduate with excellent Oral And Written Communication Skills In English Functional Skills/Capabilities: Knowledge of high-end, luxury travel & lifestyle products, services & value propositions Time Management Workload Management Technical Skills/Capabilities Knowledge of fares & ticketing Knowledge of destinations, geographies Problem solving skills Knowledge of Platforms MS office suits (Excel, Word, PowerPoint, Access) GDS Platforms: Amadeus, Sabre American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by lawOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Kindly share your resume with Ashok.Kumar21@aexp.com Or call 8595536725 and drop your cv on mentioned whattsap no.

Role & responsibilities Managing Training and Quality department Understand the training needs shared by internal and / or external customer(s), manage and improve the performance of the program / process, prepare training plan, coordinate and liaise with various teams to effective execution To ensure continuous improvement in the training performance of the process. To define, standardize and monitor training and quality parameters and thereafter make recommendations for ongoing improvements. Mentoring and developing skills of training staff. Responsible for the delivery of both soft skill, customer service and coaching and feedback delivery training for training and quality staff Maintains and verifies that review exercises are conducted for all quality specialists and trainers to identify opportunity areas in transaction monitoring activities/ ongoing floor monitoring Vendor Management & conducting reviews from the aspect of training requirements Hands on experience of creating modules, training planners for the processes. Responsible to ensure the required number of evaluations i.e. Quality, CSAT, Complaints etc. are completed as agreed with stakeholders Report performance and statistics through daily weekly and monthly reports submitted to the stakeholders Conducting / attending regular Calibrations and process knowledge tests with team to maintain level of knowledge of the Agents Provide analysis on areas of opportunity and action plans to improve performance. Being proactive in identifying learning and development needs of the team members/adviso

Apply now and let your career take flight with Praxis Services! WhatsApp cv -9711990124/ Shephali Take Off with Praxis Services Your Career in Aviation & Hospitality Starts Here! Hiring for Customer Service Experts for a Full Service Airline Position: Customer Service Expert Location: Vatika Business Park, Sohna Road, Gurgaon Industry: Luxury Aviation & Hospitality Shift: Rotational | 5 Days a Week | 9-Hour Shifts Perks: Transport | Incentives | Career Growth | Work-Life Balance About Praxis Services: Step into the world of premium customer service with Praxis Services , a leader in Business Process Management across South Asia. We're proud to support a renowned full-service luxury airline , and now we're hiring Customer Service Experts who are ready to soar in their careers! Why Join Us? Prestige & Purpose Be the voice behind a luxury airline brand trusted by millions. Youll gain hands-on experience with world-class hospitality and aviation standards. Work-Life Harmony Enjoy a fixed 5-day work week with 9-hour rotational shifts that fit your lifestyle. Competitive Salary + Exciting Perks Earn a handsome base salary with performance bonuses, night shift allowances , and AC pick-up & drop or a transport allowance your choice! Sky-High Career Growth Get trained by experts and climb the ladder with fast-track leadership programs designed to reward your performance and dedication. A Place to Learn & Grow Master airline operations, customer interaction tools, and the art of service excellence experience that sets your resume apart ! What Youll Do Engage with customers via calls, in a confident, courteous, and solution-focused manner Handle inquiries and resolve issues with patience, empathy, and efficiency Use your knowledge of MS Office and GDS tools (Amadeus) if available Thrive in a 24x7 environment with TWO weekly rotational offs Who You Are Fluent in English , with excellent communication and interpersonal skills Energetic, confident, and passionate about customer satisfaction A great team player who stays calm under pressure and adapts quickly Background in aviation, hospitality, travel, OTA, or BPO ? That’s a big plus! Graduate in any stream – Hotel Management and Aviation Diploma holders welcome! Transport Made Easy We care about your commute! Air-conditioned pick-up & drop from your nearest point Prefer your own ride? Get a transport allowance instead! Work Location: Vatika Business Park, Sohna Road, Gurgaon Ready to Launch Your Career? If you’ve got the passion, we’ve got the platform. Join a team where your growth, voice, and talent matter .

Req- travel sales agents ppc calls exp -1 year salary- 60k +incentives Locations- Delhi/ Noida / Gurgaon 5day working / night shifts immedaite joiner APPLY NOW send me your cv on whtsapps- 8512850830

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

ON GOING BULK HIRING!!!! Travel Sales Consultant Sal- 65k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon Whats app CV HR 8368904214 Mention "Travel Sales" Required Candidate profile Refrences Highly Appreciated!!!!

LGT Holidays is looking for Ticketing Executive to join our dynamic team and embark on a rewarding career journey Manage ticket sales and bookings Respond to customer inquiries and provide assistance with ticket purchases and bookings Maintain accurate and up-to-date records of all transactions, including sales reports and inventory management Coordinate with vendors and other team members to ensure that all events are properly staffed and supported Process refunds, cancellations, and other ticketing-related transactions as needed Provide on-site support for events, including ticket scanning and crowd management Identify opportunities for process improvement and automation Strong knowledge of ticketing systems and processes Excellent customer service and communication skills Were seeking a ticketing executive with GDS experience (Galileo, Amadeus) to assist our clients. Having travel industry experience is a plus.