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4.0 - 8.0 years
3 - 8 Lacs
noida
Work from Office
Responsibilities: * Manage travel bookings using Amadeus, Sabre & Galileo * Provide exceptional customer service via phone and email * Should have experience with US market
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
gurugram
Work from Office
Call or WhatsApp ASAP 8470993836 British Airways (International Captive Unit) Hiring for Blended Process Company : British Airways Captive Unit Job Role : Customer Care Executive Location : Gurgaon (Work from Office) Shift : Rotational Shifts (Any 5 Days Working | Rotational Offs) Type : Full-Time | Permanent Why Join British Airways? Reputed Global Airline Brand Premium Captive Unit Not a third-party BPO Both-side Cab Facility Excellent Work Culture & Growth Path Job Description Inbound Voice-Based Customer Service for Travel & Airline Support Handle passenger queries, booking assistance, flight changes, and related services Maintain high standards of communication and professionalism Who C...
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Roles and Responsibilities Provide excellent customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international non-voice process for US clients, ensuring timely resolution of issues. Utilize blended process skills to manage multiple tasks simultaneously while maintaining accuracy and efficiency. Demonstrate strong verbal communication skills to effectively communicate with customers from diverse backgrounds. Meet performance targets set by the organization while adhering to quality standards. Desired Candidate Profile 0-3 years of experience in an International BPO environment (blended process). Bachelor's degree in Any Specialization (B.A/...
Posted 1 month ago
1.0 - 6.0 years
3 - 3 Lacs
pune
Work from Office
*Urgent Bulk Hiring* Job Title: Customer Support Executive- Premium Airline Process Company Name - *IEnergizer : Location- Upper Ground Floor Weikfield IT Park B Block Viman Nagar Pune* Work Mode- *Work From Office* Key Responsibilities: Handle calls related to Airline Services, Assist customers with booking, Cancellation, rescheduling and other quires. Providing excellent customer support while ensuring first call resolution. Maintaining Professional communication and adhering to company quality Standards. Work in coordination with the team to meet daily KRA's and KPI's Required Skills & Qualification *Graduation is Mandatory Minimum 1 Year of BPO Or 1 Year Travel Experience* Shift Timings:...
Posted 1 month ago
5.0 - 9.0 years
6 - 9 Lacs
gurugram
Work from Office
Job Description Travel experience and experience of GDS is a Must To Conduct NHT for travel process To get the refreshers and floor briefings conducted as and when required To evaluate and provide feedback to the training manager on amendments to the training material Managing end to end NHT and OJT for the process Expert in coaching Excellent in communication Eye for detail Prepare Training reports Excel Qualifications Graduate/ Undergraduate
Posted 1 month ago
1.0 - 6.0 years
0 - 3 Lacs
nashik, pune, aurangabad
Work from Office
Air Ticketing Executive (Domestic & International) Responsibilities: - Handle domestic and international air ticket bookings. - Manage reservations through GDS systems (Amadeus, Galileo, Sabre). - Provide fare quotations, reissuance, cancellations, and refunds. - Assist customers with flight changes, rescheduling, and travel requirements. Requirements: - Minimum 13 years experience in air ticketing/travel desk. - Strong knowledge of international & domestic routes. - Hands-on experience with GDS software. - Good communication and customer service skills.
Posted 1 month ago
3.0 - 7.0 years
2 - 5 Lacs
navi mumbai
Work from Office
We are looking for a skilled professional to fill the role of ATCO fare filling specialist, with 5-10 years of experience in the IT Service & Consulting industry. The ideal candidate will have a strong background in ATPCO fare filling and be able to work effectively in a fast-paced environment. Roles and Responsibility Manage and process ATCO fare filling transactions efficiently. Ensure accurate and timely completion of tasks to meet client expectations. Collaborate with team members to resolve issues and improve processes. Develop and implement effective solutions to enhance productivity. Maintain high-quality standards and adhere to company policies. Analyze data and reports to identify a...
Posted 1 month ago
3.0 - 7.0 years
2 - 5 Lacs
mumbai suburban
Work from Office
We are looking for a skilled professional with 4 to 8 years of experience to join our team as an ATCO fare filling specialist in the IT Service & Consulting industry. The ideal candidate will have a strong background in ATPCO fare filling and be able to work efficiently in a fast-paced environment. Roles and Responsibility Manage and process ATCO fare filling transactions accurately and timely. Collaborate with cross-functional teams to resolve issues and improve processes. Develop and implement effective solutions to enhance efficiency and productivity. Analyze data and reports to identify trends and areas for improvement. Provide excellent customer service and support to internal stakehold...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
noida, new delhi, gurugram
Work from Office
Required US travel sales ppc UK travel sales ppc/ meta Bilingual US travel sales ppc US travel C.S US travel QA SEO from travel industry SEO manager from travel SEO team leader from travel Drop cv 9931176310
Posted 1 month ago
4.0 - 10.0 years
8 - 12 Lacs
pune, maharashtra, india
On-site
Key Deliverables: Lead and manage Quality Evaluators and Team Leaders for high-quality performance Drive client and stakeholder communication for continuous process improvements Oversee transaction monitoring and ensure adherence to quality standards Analyze agent performance, implementing corrective actions for performance gaps Role Responsibilities: Manage a team ensuring quality standards in transactional processes Utilize Six Sigma methodologies for system and performance improvement Track trends and identify opportunities for enhancing process quality
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
gurgaon, haryana, india
On-site
Key Deliverables: Provide exceptional customer service in an international voice process Handle inquiries, support, and customer care in a professional manner Communicate effectively in English to resolve customer issues Ensure customer satisfaction and deliver high-quality support Role Responsibilities: Manage customer queries and provide solutions in a timely manner Work in rotational shifts and adhere to performance targets Contribute to a positive and supportive work culture Grow professionally through training and career development
Posted 1 month ago
7.0 - 12.0 years
8 - 12 Lacs
gurgaon, haryana, india
On-site
Key Deliverables: Lead and manage Quality Evaluators and Team Leaders for high-quality performance Drive client and stakeholder communication for continuous process improvements Oversee transaction monitoring and ensure adherence to quality standards Analyze agent performance, implementing corrective actions for performance gaps Role Responsibilities: Manage a team ensuring quality standards in transactional processes Utilize Six Sigma methodologies for system and performance improvement Track trends and identify opportunities for enhancing process quality
Posted 1 month ago
7.0 - 12.0 years
8 - 12 Lacs
gurgaon, haryana, india
On-site
Key Deliverables: Lead and manage Quality Evaluators and Team Leaders to maintain high-quality standards Drive client and stakeholder collaboration to implement continuous process improvements Monitor transaction quality and ensure compliance with performance standards Analyze agent performance and process efficiency for ongoing enhancements Role Responsibilities: Manage a team focused on transactional quality and performance monitoring Use Six Sigma methodologies to improve system quality and performance Track and analyze process trends, implementing corrective actions where necessary Prepare and present detailed performance reports and implement motivational initiatives
Posted 1 month ago
1.0 - 10.0 years
2 - 8 Lacs
thane, maharashtra, india
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...
Posted 1 month ago
1.0 - 10.0 years
2 - 8 Lacs
thane, maharashtra, india
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
noida, ghaziabad, delhi / ncr
Work from Office
Hiring for Aviation (CAPTIVE UNIT) Fresher Salary = 30800 (INCLUDED VARIABLE) Experienced = 44k (INCLUDED VARIABLE) Performance based Incentives Both side transport | Noida Location Rotaitional shifts & Offs Contact = Abhay 8448748429\ 7678331542 Required Candidate profile Excellent communication skills required Freshers are welcome Any location within Delhi NCR Immediate Joiner required NOTE = WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON VOICE PROFILES
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Hiring for Aviation - Int Voice Process (CAPTIVE UNIT) Fresher - 30800 (INCLUDED VARIABLE) Exp - 44000 (INCLUDED VARIABLE) Lucrative Incentives Gurugram Location | Both side cabs 24\7 Shifts Staff Travel Benefits WhatsApp Abhay 7678331542 to Apply Required Candidate profile Excellent Communication req Freshers are welcome Any industry experience will do ( BPO Preferred ) Any Age Any Education Any Location within Delhi NCR Immediate Joiner Required
Posted 1 month ago
3.0 - 6.0 years
3 - 4 Lacs
greater noida
Remote
Key Responsibilities: Assist business travellers with new bookings, itinerary changes, cancellations, and emergencies using Travelport ,Sabre or Amadeus. Deliver a smooth and hassle-free travel experience by proactively resolving customer concerns related to reservations, billing, changes, or delays. Maintain and strengthen relationships with travel suppliers and partners (airlines, hotels, car rentals) to ensure superior service delivery. Communicate clearly and professionally via phone, email, and text to assist customers across all stages of their journey. Investigate and resolve complex inquiries by utilising appropriate GDS tools, internal systems, and supplier support channels. Work co...
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
gurugram
Work from Office
Hiring for International Blended/Voice Process related to Banking , Travel and Social Media UG/Grad with 1 yr of exp in customer support Gurgaon Salary- 36-46k in hand 5 days working/Both side cab 2 Roster off/Night shifts Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits MIV/Bonus Incentive
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Hiring for Call BA (Captive Unit) Graduation and undergraduate both can apply Salary Upto - 40k CTC Attendence allowance - 4.4k Night shift allowance - 4.4k Incentives upto - 15k GGN location | Both side cabs Contact NO : 9821338393 HR YASHIKA
Posted 1 month ago
0.0 - 1.0 years
2 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Aviation (Captive Unit) Graduation not req Salary Upto - 40k CTC Attendence allowance - 4.4k Night shift allowance - 4.4k Incentives upto - 15k Noida location | Both side cabs Contact NO : 9821338393 HR (YASHIKA MALHOTRA )
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
gurugram
Work from Office
Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. ...
Posted 1 month ago
8.0 - 13.0 years
5 - 10 Lacs
bangalore rural
Work from Office
Job Title: Assistant Manager Operations (International Airline Operations) Position: Position: Assistant Manager - Operations (BPO) Location: Gurgaon Employment Type: Permanent Job Type: Full-time Profile Summary: IGT Solutions is seeking Assistant Manager Airline Operations to lead business operations in a Contact Centre services environment . The role involves providing strategic and tactical operational direction to ensure smooth operations, drive business growth, and enhance customer satisfaction through effective leadership and collaboration with stakeholders. Key Responsibilities: Operational & Performance Management: Oversee daily BPO operations , ensuring adherence to SLAs for timeli...
Posted 1 month ago
6.0 - 11.0 years
6 - 9 Lacs
bengaluru
Work from Office
Position: Assistant Manager- Operations- Travel Background Location: Gurgaon Employment Type: Permanent Job Type: Full-time Profile Summary: IGT Solutions is seeking a dynamic Assistant Manager - Operations to lead and optimize business operations in a Contact Center environment . This role is responsible for providing strategic and tactical direction to the team, ensuring operational excellence, and driving customer satisfaction through close engagement with leadership and clients. The ideal candidate will enhance team performance, manage key metrics, and drive business profitability while fostering a collaborative and people-friendly environment. Primary Job Responsibilities: Act as a liai...
Posted 1 month ago
0.0 - 5.0 years
3 - 8 Lacs
noida, gurugram
Work from Office
Hiring for Fortune 500 companies UG/Freshers- Salary Range 18k to 30k inhand Experience Candidature - salary range 32k to 55k Both side cabs 24/7 shifts limited opportunities please call Mob:-Kajal - 8860800235
Posted 1 month ago
 
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