436 Airline Process Jobs - Page 3

International BPO Hiring Multiple Voice & Blended Processes Locations: Malad Shifts: 24x7 Work Mode: 5 Days Working, 2 Rotational Offs Apply Now Call/WhatsApp: 7208530311 Open Positions: GRADUATES+ NON AIRLINES EXPERIENCED: 24K FOR AIRLINES EXPERIENCED: 31K inhand Need immediate joiners Interested Apply Now! Apply Now Call/WhatsApp: Melissa: 7208530311 Email: Vibrantzz.melissa@gmail.com

Job Description of Service Advisor Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: To apply, Call HR Israel at 8130339807 Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Voice Travel Help Desk - 1-3 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Salary Upto 4.5L to 5L Shift – 24X7 | 4/5 Days working Immediate joiners Only contact- 8929448461 [harjas] harjasimaginators@gmail.com Required Candidate profile Min. 1-3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring Call Harjas Kaur 8929448461 harjasimaginators@gmail.com

Voice Travel Help Desk - 1-3 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Salary Upto 4.5L to 5L Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract ODD HOURS CAB FACILITY Required Candidate profile Min. 1-3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring Contact Aparupa ( 9311697179) aparupa.imaginators@gmail.com

Voice Travel Help Desk - 1-3 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Salary Upto 4.5L to 5L Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract ODD HOURS CAB FACILITY Required Candidate profile Min. 1-3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring Call Deepanshi 8920254429 deepanshi.imaginators@gmail.com

Job Opening: Fare Audit Executive (Amadeus/ITA) Location: Airoli, Navi Mumbai Working Days: 5 days a week Salary: Up to 4.5 LPA Qualification: Graduate Process: Airline Process Requirements -Immediate Joinner or 60 days Notice period Key Responsibilities: Perform accurate fare calculations as per airline contracts and GDS guidelines. Handle reissue and rebooking of tickets with attention to pricing accuracy. Review and resolve ADM/ACM (Agency Debit/Credit Memos) . Manage and respond to fare disputes raised by internal or external teams. Work with SPA (Special Prorate Agreements) and ensure correct fare application. Update and verify data in Prime Reflection systems. Maintain records of inward and outward transactions and fare audit trails. Required Skills: Strong knowledge of GDS platforms (Amadeus/ITA) . Good understanding of airline fare rules, taxes, and booking class hierarchies. Attention to detail and strong analytical abilities. Experience in handling ADM/ACM and fare dispute processes. Interview Details: Time: 2:00 PM to 3:30 PM Venue: Reliable Plaza, IT Park, 5th Floor, K-10 Liberty Tower, Thane-Belapur Road, Airoli, Navi Mumbai 400708. How to Apply: Interested candidates can share their updated resume on the number below: Kiran Shetty 9372194940

Voice Travel Help Desk - 1-3 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Salary Upto 4.5L to 5L Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract ODD HOURS CAB FACILITY Required Candidate profile Min. 1-3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring Call Vikas 8527840989 vikasimaginators@gmail.com

HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP PANKHURI 9811395870 KOMAL 9811399344 FAIZA 9811225245 GURPREET 9811395366 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

DAILY WALKIN @GALAXY CONSULTANTS GRADUATE FRESHERS & UNDERGRAD/GRAD EXALSO ELIGIBLE EXPERIENCE IN TRAVEL AND NON-TRAVEL ONLY EXCELLENT COMMUNICATION SKILLS 5 DAYS WORKING CABS INCENTIVES PLI+UPTO 60K BONUS 9958901368 8448375030 9625040439 Perks and benefits 8K PLI+60K RETENTION BONUS AMADEUS

Handle customer inquiries and resolve issues efficiently. Provide accurate information to customers. Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. HR Ms.Suchitra- 8617602997 Required Candidate profile Graduates with minimum 6-month experience. Undergraduates with minimum 1-year of experience. Travel Process experience is mandatory Preferably customer service experience. Call Handling Etiquette

Job Summary: We are seeking friendly, detail-oriented, and professional individuals to join our team as Airline Customer Service Representatives. In this front-line position, you will assist passengers with ticketing, check-in, baggage services, boarding, and resolving travel-related issues. You will play a vital role in creating a positive experience for our travelers. Key Responsibilities: Provide exceptional customer service at ticket counters, gates, and baggage areas Assist with passenger check-in, boarding processes, and flight information Resolve customer complaints or concerns in a calm, empathetic manner Ensure compliance with airline and TSA regulations Handle baggage issues, including lost luggage claims and tracking Collaborate with other team members and airport personnel to ensure smooth operations Perform administrative tasks and maintain accurate records as needed Required Qualifications: High school diploma Excellent verbal and written communication skills Ability to work under pressure in a fast-paced, time-sensitive environment Must be able to work flexible hours, including weekends and holidays Basic computer proficiency Ability to stand for extended periods and lift baggage Benefits: Travel Privileges Free or discounted flights for employees and eligible family members Health & Wellness Medical, dental, and vision insurance Paid Time Off – Vacation, sick leave, and holiday pay Uniform Allowance and shift differentials for overnight/weekend shifts

HIRING FOR US AND UK BRANDS (CAPTIVE) NEED EXCELLET COMMUNICATION SKILLS UG/GRAD WITH EXPERIENCE AND FRESHERS ELIGIBLE SALARY UPTO 8.5LPA (LUCRATIVE INCENTIVES) NO CAP ON INCENTIVES 5 DAYS WORKING/2 DAYS OFF LOC:-GURGAON/NOIDA Mob: BHAVYA: 8860230203

1. Lead, train, evaluate new hires in the system2. Plan and manage internal reinforcement and refresher trainings and feedback sessions on monthly basis3. Work collaboratively and conduct TNA/TNI with the Quality and Operations team to identify training needs4. Interact with client on weekly basis5. Manage content on the Learning Management System and create training SOPs6. Identify process gaps and fix them through process changes, refresher trainings, etc.7. Optimize training processes for efficiency and analyze training effectiveness8. Plan and implement training programs that will prepare employees for the next level in the domain9. Implement training KPIs, prepare and present reports on the same10. Storyboard and prepare learning materials for programs11. Coach and provide feedback to trainees on their performance in class and on shop floor12. Create new training content and update existing content to support new hires and existing staff on the floor 13. Class records to be maintained and reports/dashboards to be published to leadership on regular basis14. Research new training methods and implement them Qualifications 1. Sound knowledge of travel domain Reservation and Ticketing, Customer Relations; someone who has full exposure to the airline and travel agency world2. Overall travel experience of more than 12 years with experie

J ob Title: Team Leader International Process- Location: Bangalore Work Mode: Work From Office (WFO) Working Days: 5 Days a Week Shift: Flexible for 24x7 Environment Job Summary: We are seeking an experienced and dynamic Team Leader with strong background in managing international customer support operations. The ideal candidate will lead a team of 15-20 members, driving performance and productivity while maintaining high standards of customer satisfaction. Key Responsibilities: Lead and manage a team of 15-20 team members in an international voice or non-voice process. Drive performance metrics including productivity, quality, shrinkage, attrition , and AHT targets based on tenure buckets. Handle escalations and provide strong floor support during operations. Conduct weekly monitoring , feedback , and coaching sessions to enhance team performance. Guide and mentor new team members through coaching and on-the-job training. Review current processes, identify areas of improvement, and implement recommendations to boost overall performance and CSAT (Customer Satisfaction). Perform TNI (Training Needs Identification) and bridge process gaps effectively. Ensure that IC (Individual Contributor) targets are met by the team. Utilize MS Excel and other basic computer tools to generate and track reports. Required Skills & Qualifications: Prior experience in international process handling required. Proven experience in team handling , including the ability to manage and develop team members and subordinates. Strong supervisory skills with the ability to inspire and drive performance. Excellent written and verbal communication skills in English . Well-organized, methodical, and detail-oriented. Proficient with basic computer operations and MS Excel . Additional Requirements: Flexible to work in a 24x7 shift environment . Willingness to work from office ( WFO ). Preferred Experience: 2+ years of experience in team leading roles within an international BPO/KPO environment. Background in German customer support or German-speaking client management is highly advantageous. Ready to take the lead? Join our team and drive international customer service excellence with your leadership and language skills! Please share your resume on - 7042379178

Roles and Responsibilities Resolve customer complaints and concerns in a timely and professional manner. Provide accurate information on airline policies, procedures, and services to customers. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-5 years of experience in aviation industry. Excellent communication skills with ability to handle international voice process calls effectively. Proficiency in handling inbound voice process calls with high accuracy and efficiency. Ability to work rotational shifts including night shifts as per business requirements. Perks and Benefits Cabs facilities 5 Days working Travel Allowance Special Allowances

Join a leading British airline's support team in Noida Grads & Undergrads eligible Minimum 1 year of Travel Experience required Salary upto 40K CTC + 4.4k Attendance & 4.4k Night Allowance Blended process Contact: Mehak 9711412250 Whatsapp your cv Required Candidate profile Good Communication Skills req Must have 1year of Travel industry experience Walk-in Interviews | Immediate Joinings Only Must be comfortable with 24x7 shifts with rotational week offs Noida location

Min exp 3 yrs in travel Amadeus mandatory NO cabs 24*7 shifts package 7 lpa share cv -shwetaa.imaginators@gmail.com shweta-9999309521 Required Candidate profile Excellent comm skills Exp in travel process share cv at earliest

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029 Clients Hiring for :- BRITISH AIRWAYS International Airline (Captive Unit) hiring Minimum 1year Airline Voice Experience Role & responsibilities Inbound Voice, Airline Internal Service Process Handling Airline Customer Queries PNR & Ticket & Itinerary Cancelation, Creation, Amendment Preferred candidate profile Excellent Communication* 1 Year Voice or Blended Airline Experience Mandate Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Experienced = 44000 (INCLUDED VARIABLE) Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029

Job Opening: Fare Audit Executive Location: Airoli, Navi Mumbai Salary: 4.5 LPA Shift Timing: Rotational shifts between 8:00 AM to 10:00 PM (Any 9-hour shift) Roles and Responsibilities: Perform detailed fare audit for airline tickets including sales, exchanges, and refunds . Validate fare calculations for accuracy against published and unpublished fare rules. Monitor and report any violations in fare or tax collection . Raise Agency Debit Memos (ADM) for under-collected revenue. Work closely with internal teams or agencies to resolve discrepancies. Maintain records of audit findings and support revenue recovery efforts. Desired Candidate Profile: Experience: 35 years in travel or interline fare audit process. Education: Minimum graduate in any stream. Certification: IATA preferred (not mandatory). Skills Required: Strong knowledge of GDS tools (Amadeus, Sabre, Galileo, etc.) Proficient in MS Office , especially Excel. Good analytical and communication skills. How to Apply: Share your resume on WhatsApp: 9372194940

Call or WhatsApp ASAP ARSH - 8470993836 British Airways (ARC Travel process) Hiring for Customer Care Executive Noida Company : British Airways Captive Unit Job Role : Customer Care Executive (Voice Process) Location : Noida (Work from Office) Shift : Rotational Shifts (Any 5 Days Working | Rotational Offs) Type : Full-Time | Permanent Job Description Inbound Voice-Based Customer Service for Travel & Airline Support Handle passenger queries, booking assistance, flight changes, and related services Maintain high standards of communication and professionalism Who Can Apply? Only Experienced candidates can apply With Travel or Airline experience Excellent English communication is a must Travel experience is mandatory Any Graduate / Undergrad Prior experience in BPO / Voice Process Immediate joiners preferred (Notice Period acceptable) Salary Details: 44000 inhand Perks & Benefits : Work from Office (World-class corporate setup) Free Both-Side Cab (Pickup & Drop) 5 Days Working (Rotational) Paid Training + Career Growth + Global Exposure

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Travel Help Desk - 3-5 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Sector-16 Salary Upto 6 LPA + 1 LPA Variable Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract Call Ms Latika : 9810996899 Required Candidate profile Min. 3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring