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2.0 - 7.0 years
7 - 16 Lacs
Mumbai, Ahmedabad
Work from Office
We are seeking a DGCA Approved SEP Instructor (Female Candidates Only) for a private operation involving Boeing 737 aircrafts . The ideal candidate should have relevant approvals, strong training experience, and a proactive attitude towards aviation safety and instruction. Roles and Responsibilities Deliver theoretical and practical training on safety and emergency procedures for cabin crew and flight crew. Cover topics including aircraft evacuation, ditching, firefighting, decompression, turbulence, and more. Simulated Emergency Drills like Use of life jackets and oxygen masks, Operation of emergency exits Assist in preparing, updating, and revising training materials, manuals, and procedures in line with aircraft type and DGCA regulations. Prepare the training department for DGCA audits and inspections. Train crew on the correct use, storage, and checks of all onboard emergency equipment including fire extinguishers, oxygen bottles, and first aid kits. Coordinate with CRM (Crew Resource Management) instructors and integrate first aid modules when necessary. Provide Boeing 737-specific SEP training, tailoring drills and procedures according to aircraft configuration and systems. Ensure ongoing validity of DGCA approval, including attending refresher courses and instructor standardization programs. Key Requirements: Gender: Female (as per client requirement) Approval: DGCA-approved SEP (Safety and Emergency Procedures) Instructor Aircraft Type: Experience with Boeing 737 aircraft preferred Age: Below 35 years
Posted 1 week ago
0.0 - 3.0 years
3 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Desired Skills: - Self-Discipline Learning and decision making Patience and action oriented Technical skills: - Basic Working knowledge of Computer & Knowledge of desktop computer system CANDIDATE SPECIFICATION Must have Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ). Comprehension skills to understand & communicate with all customers effectively. Telephone etiquettes. Good to have Worked in Airlines Industry/ (reservation & ticketing) IATA certified/Trained on foundation/consultant course (Airlines business) Work on track & trace ( for logistic business) Experience of 1-4 years desirable. Experience in international call center will be an advantage. Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry. Experience of Air travel would be desired. Knowledge of Western culture would be an added advantage. (USA/UK culture) Donts Poor grammar and Windows Skills Issues with comprehending & communicating effectively with the customer. Not Eligible - MBA, BTech, BCA, BSc IT & CS, BE., MTech, MCA, CA Important notes: -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts. -Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace -WFO -Immediate joiners preferred. Drop your resume on the mentioned number 8454064752
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Title : AM/DM Process Training – 5+ Years – Bangalore Summary Are you passionate about empowering teams with the knowledge and tools needed for success? If you have over 5 years of experience in process training(travel and airlines process) and are looking to take your career to the next level, we have the perfect role for you! Join our organization as an Deputy Manager / Assistant Manager – Process Training in Bangalore and be part of a team that values innovation, collaboration, and growth. This is your chance to influence talent development, contribute to organizational success, and grow as a leader in a dynamic environment. Location-Bangalore, India Your Future Employer A global leader in providing business process management services. We are committed to fostering an inclusive, supportive, and growth-driven workplace. We strive to create an environment where employees thrive and feel empowered to build meaningful careers while continuously contributing to the organization’s success. Responsibilities As an Trainer, your key responsibilities will include: Designing, developing, and delivering comprehensive training programs tailored to organizational and employee needs. Collaborating with cross-functional teams to understand process improvement requirements and implement targeted training interventions. Creating and maintaining training documentation, materials, and resources in alignment with organizational standards. Evaluating the effectiveness of training programs through feedback, assessments, and metrics, and making data-driven improvements. Coaching, mentoring, and leading a team of trainers to ensure optimal delivery of process training. Managing stakeholder expectations and maintaining strong relationships with internal teams and external partners. Supporting organizational development by staying updated on latest trends in process training and learning technologies. Requirements To thrive in this role, you’ll need: A minimum of 5 years of experience in process training(Travel and airline) or a related field. Strong communication, presentation, and facilitation skills. Ability to design and implement effective training strategies that align with business objectives. Experience in using training tools and learning management systems (LMS). Proven ability to manage multiple training projects simultaneously and work collaboratively in a multicultural environment. Bachelor’s degree in Training, Organizational Development, or a related field (Master's degree preferred). What’s in It for You A dynamic workplace culture that values diversity, equality, and inclusion. Opportunities for professional growth and career advancement. Competitive salary and comprehensive benefits package. Training and development programs tailored to enhance your skills and capabilities. Flexible work policies and a supportive team environment. Reach Us If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at stuti.bhandari@crescendogroup.in. Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP VISHAL 9811395907 GURPEET 9811395366 YASH 9911862220 FAIZA 9811225245 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Graduates fresher can apply. Undergraduate with min 6 month voice experience can apply. Should have excellent communication skills. Should be comfortable with 24X7 working environment. Process: Telecom,Travel,Ecommerce,etc.. Call/Whatsapp@9212837219 Perks and benefits Cabs, Variables & Incentives based on process
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Greater Noida
Remote
Position Overview: We are urgently hiring 2 Hotel Operations Support Executives to strengthen our post-booking hotel support process. This role is crucial for ensuring smooth payment confirmations and timely resolution of billing issues, directly impacting guest experience. Key Responsibilities: Make proactive outbound calls to hotels before guest check-in to confirm CCA (virtual card) acceptance and ensure all billing instructions are set up correctly. Follow up with hotels after guest checkout to collect folios and verify charges, ensuring timely and accurate documentation. Communicate professionally with hotel teams including front desk, reservations, and accounting departments. Handle and resolve hotel or payment-related escalations with a strong understanding of customer service workflows. Maintain accurate records of all interactions and updates in internal tools like Zoho Desk and tracking spreadsheets. Requirements: Prior voice calling experience , preferably in travel, hospitality, or customer support environments. Excellent spoken and written communication skills in English . Basic understanding of hotel booking processes , guest folios , and virtual card (CCA) payments is preferred. Comfortable making outbound calls and following up persistently with hotel staff. Ability to work independently in a remote setting with strong attention to detail. Additional Information: Remote work with proper setup (laptop, internet, quiet space). Must be able to join immediately or at short notice . Experience with tools like Zoho Desk , GDS , or internal CRMs is a plus.
Posted 1 week ago
3.0 - 6.0 years
3 - 4 Lacs
Greater Noida
Remote
Key Responsibilities: Assist business travellers with new bookings, itinerary changes, cancellations, and emergencies using Sabre or Amadeus . Deliver a smooth and hassle-free travel experience by proactively resolving customer concerns related to reservations, billing, changes, or delays. Maintain and strengthen relationships with travel suppliers and partners (airlines, hotels, car rentals) to ensure superior service delivery. Communicate clearly and professionally via phone, email, and text to assist customers across all stages of their journey. Investigate and resolve complex inquiries by utilising appropriate GDS tools, internal systems, and supplier support channels. Work collaboratively with internal teams to resolve pre-, post-, and on-trip issues. Meet or exceed service quality, response time, and customer satisfaction goals. Required Skills & Experience: Minimum 1 year of hands-on experience with Sabre or Amadeus GDS (ticketing, reissues, cancellations, etc.). Excellent communication and problem-solving skills. Ability to handle high-pressure situations calmly and effectively. Comfortable working independently and remotely. Strong attention to detail with a customer-first mindset. Additional Requirements: Must be available for remote work with reliable internet access. Must be able to work US timezone hours (night shift IST). Ready to join immediately or within short notice .
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 3.0 years
1 - 5 Lacs
New Delhi, Gurugram
Work from Office
Dear Candidates, Greetings from IGT solutions Pvt Ltd Megha Drive- International Process We are having a Special Walk-In Drive on 21st July 2025 (Travel process) for people with excellent communication skills. If you are interested and looking for a job, walk-in to our office by 10 AM and mention HR DIVYA BHASKAR on the top of your resume. We are hiring Experienced, Undergraduates and Graduates for International Process. Note: Do Carry a hard copy of your Resume and passport size photo. We do not hire for Core technical job roles. Minimum 6 months' work experience in BPO. This is not a sales job. Salary: - upto 5 LPA Looking for immediate joiners 5 days working Shifts Timing: - 2 Rotational off / Rotational shift 2 Ways transport facilities. Time: 10:00 AM to 03:00 PM Office Location: - IGT Solutions infotech centre old delhi gurgaon road, near hanuman chowk, gurgaon sector-21, haryana, nearest metro station sikenderpur. Meet- HR DIVYA BHASKAR
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Immediate Hiring Customer Support Executive (International Process) Location: Gurugram | Work Days: 5 Days a Week | Shift: Rotational (Night Shifts) Join a Fast-Paced Global Support Team! Are you ready to take your career to the next level? Were urgently hiring experienced Customer Support professionals to join our vibrant International BPO team in Gurugram . If youve got the skills, the energy, and a passion for customer service — we want you on board immediately! What You’ll Do: Handle international voice calls with professionalism and empathy Resolve customer issues, provide accurate information, and ensure customer satisfaction Maintain clear documentation of interactions and follow-ups Meet service level targets and ensure a high-quality experience every time Work in rotational shifts , supporting global customers across time zones Who Can Apply: Experience: Minimum 6 months in a BPO or International Customer Support role Education: Graduates & Undergraduates with minimum 6months exp are welcome Skills: Excellent spoken English and interpersonal skills are a must Availability: Immediate joiners preferred Why Join Us? Attractive Salary + Performance Incentives 5 Days Working | Rotational Week Offs Fast-Track Growth & Career Advancement Work in a Diverse, Global Environment Both Side Cab Facility Growth & Learning Opportunities Walk-In Interview Details: Venue: IGT Solutions, Gurugram (Gurgaon) Mention HR – "Divya Grover” on top of your resume for reference. Bring your friends along — multiple positions are open! Contact Person: Divya Grover (HR) Calling number- 9817767116 Whatsapp number- 9518619536 Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)
Posted 2 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. What's Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you won't want to miss! Interested Candidates share resume on: 7042379178
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 28K INHAND NEED TRAVEL EXPERIENCE MIN 6MONTH LOCATION NOIDA AND GURGAON CONTACT 9971235034 KAPIL HR
Posted 2 weeks ago
1.0 - 5.0 years
3 - 3 Lacs
Gurugram
Work from Office
* Manage inbound queries related to flight bookings, cancellations, reschedules, and travel-related issues * Provide assistance through chat and voice support Salary - 30k CTC + Incentives + Over Time + Retention Bonus Required Candidate profile * UG/Graduate with min 6 months of International BPO Exp * Excellent English communication skills * Comfortable with Rotational shift To Apply Contact Vanshika - 8920557308 (Call/Whatsapp) Perks and benefits * Incentives * Over Time * Retention Bonus
Posted 2 weeks ago
2.0 - 5.0 years
3 - 6 Lacs
Gurugram
Work from Office
Handle customer inquiries & resolve issues efficiently Accurate information to customers Knowledge of Fares and Ticketing Handle client requests including reservations, transfers, changes & cancellations info.aspiringmantra@gmail.com Required Candidate profile Graduate with 2 yrs in experience in International Travel voice Knowledge of International Travel Products, Airfares, Refunds, Routings & Airlines Good communication and email drafting skill
Posted 2 weeks ago
0.0 - 2.0 years
0 - 0 Lacs
pune
On-site
Opening for Renowned Bpo in Pune. International Voice & Email Process - Need cadidates with excellent communication skills ! Transportation Available Candidates will have rotational shift Voice and Semi-Voice Process Salary : 17K to 25K + Incentives Shifts : 24*7 shift Two offs Pick and Drop Available Location : Kharadi Interested candidates : Call : 8928152516 / 9049078453 Mail on resume@skyscraper.co.in Walk-in at the Below Address. Skyscraper Consulting Off No C-12, Phase-2, Wing-C Liberty Society, North Main Road Koregaon Park, Pune-411001
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Required QuickBooks sales/ US sales/any international sales/ Canadian immigration sales/ US AT & T sales / US travel sales/ flight sales/ UK travel sales/ US travel sales car rental LOCATION:-Gurgaon, Delhi, Noida Night shift Drop cv 8174083320
Posted 2 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
New Delhi, Gurugram
Work from Office
Walk-In Drive at IGT Solutions Hiring for International Travel Process| Customer Support | Gurugram Location Location: IGT Solutions, Gurugram Shift: 24/7 Rotational Shifts (Both Side transport facilities Provided) Salary: Up to 5 LPA CONTACT PERSON - HR DIVYA BHASKAR Interview: Ongoing | Immediate Joining IGT Solutions is hiring for International Voice & Non-Voice Customer Support roles! We are looking for both freshers and experienced candidates who are passionate about customer service and have excellent communication skills. Job Role: Handle international customer queries via voice or non-voice process Deliver excellent service with empathy and professionalism Communicate clearly and effectively with customers Maintain accurate records of customer interactions Requirements: Excellent verbal and written communication skills in English Willing to work in 24/7 rotational shifts Graduates and undergraduates can apply Fresher or BPO experience welcome Perks: Attractive salary up to 4.2 LPA 5 Days Working Both Side Transport facilities. Growth & Learning Opportunities Interview Details: Venue: IGT Solutions, Gurugram (Gurgaon) Mention HR DIVYA BHASKAR on top of your resume for reference. Bring your friends along — multiple positions are open! Contact Person: DIVYA BHASKAR (HR) Whatsapp cv on (9560377057) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
Hiring: International Voice Process (Night Shift)(Sales) Kolkata | 5 Days/Week | Freshers & Exp (0–4 yrs) Good English a must | Salary: 10K–27K +Incentives up to 6 lakhs Paid Leaves, Career Growth Contact HR- 8016099788 Required Candidate profile Candidates must be comfortable with Night Shift (US time). Freshers welcome! Experienced candidates from International Sales background can apply.
Posted 2 weeks ago
1.0 - 5.0 years
1 - 4 Lacs
New Delhi, Gurugram
Work from Office
Walk-In Drive at IGT Solutions Hiring for International Travel Process| Customer Support | Gurugram Location Location: IGT Solutions, Gurugram Shift: 24/7 Rotational Shifts (Both Side Cabs Provided) Salary: Up to 4.2 LPA Walk-In Interview: Ongoing | Immediate Joining IGT Solutions is hiring for International Voice & Non-Voice Customer Support roles! We are looking for both freshers and experienced candidates who are passionate about customer service and have excellent communication skills. Job Role: Handle international customer queries via voice or non-voice process Deliver excellent service with empathy and professionalism Communicate clearly and effectively with customers Maintain accurate records of customer interactions Requirements: Excellent verbal and written communication skills in English Willing to work in 24/7 rotational shifts Graduates and undergraduates can apply Fresher or BPO experience welcome Perks: Attractive salary up to 4.2 LPA 5 Days Working Both Side Cab Facility Growth & Learning Opportunities Walk-In Interview Details: Venue: IGT Solutions, Gurugram (Gurgaon) Mention HR Tanya” on top of your resume for reference. Bring your friends along — multiple positions are open! Contact Person: Tanya (HR) Whatsapp cv on (9289837643) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)
Posted 2 weeks ago
0.0 - 5.0 years
3 - 8 Lacs
Noida, Gurugram
Work from Office
Hiring for Fortune 500 companies UG/Freshers- Salary Range 18k to 30k inhand Experience Candidature - salary range 32k to 45k Both side cabs 24/7 shifts limited opportunities please call Mob:-Nidhika : 8588840205
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Title: Travel Voice Process Customer Support (Expedia) Job Type: Full-Time Location: Work From Home (Only Mumbai candidates can apply) Experience: 0 1 year Salary: 3 LPA (Fresher) | 3.5 LPA (Experienced) Job Description: We are hiring enthusiastic and customer-focused individuals for a Voice Support Role in the Travel Process (Expedia) . This is an exciting opportunity for those passionate about travel, customer experience, and problem-solving. Key Responsibilities: Handle inbound/outbound voice calls related to travel bookings and customer inquiries Assess and evaluate cases for potential sanctions risks Communicate resolutions effectively and professionally Maintain accurate case documentation and follow escalation procedures if required Work with multiple tools/systems while handling customer queries Deliver timely and high-quality support with a focus on customer satisfaction Understand and meet performance KPIs and deadlines Desired Candidate Profile: Excellent verbal communication in English Passion for travel and basic travel industry knowledge Strong time management and multitasking skills Typing speed of 35 WPM (Test Verified) Quick learner and receptive to feedback Analytical mindset with logical thinking and attention to detail Comfortable working in rotational shifts Basic knowledge of internet tools, ISP functions, chat/email support Self-starter with a "go-getter" attitude Eligibility Criteria: Minimum education: 12th Pass (Required) Graduate (Preferred) Fresher or candidates with 6 months 1 year of experience in customer service, BPO, or travel domain Must have a stable internet connection and WFH setup Shift: Rotational (including night shifts) Mode: Permanent Work From Home (2-month initial Work From Office training) Process: Voice (International Travel Process Expedia) Apply Now to kickstart your career with a global travel brand! Only shortlisted candidates will be contacted. Kindly note number which is shared is to share your resume kindly do not call. 9372194940 - Kiran shetty. Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
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