QA Engineer - Automation Verteil Technologies

2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As a Customer Support Executive at our company, your role involves effectively communicating with prospects and customers on product updates and initiatives. Your responsibilities include responding to customer queries in a timely and accurate manner via phone, email, or chat, identifying customer needs, and assisting customers in using specific features. You will also be responsible for sharing information on availability and booking of air tickets, issuing air tickets for B2B/Subagents and B2C customers, and collecting relevant information from customers for onboarding. Additionally, you will provide excellent customer support during all onboarding and after-onboarding procedures, ensure a...

Posted 1 month ago

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Ticket Agent Nejipr Global Services

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a Senior Travel Consultant, your role will involve creating PNRs, issuing tickets, handling re-issuances, refunds, cancellations, date changes, voluntary and involuntary changes. You should have experience in managing International itineraries, destinations, corporate fares, and staying updated with airline information. Key Responsibilities: - Creation of PNRs, ticket issuance, re-issuance, refunds, cancellations, date changes, voluntary & involuntary changes. - Handling both International and Domestic sectors. - Proficiency in GDS systems such as Amadeus, Sabre, Galileo. - Familiarity with City Codes, Airport Codes, and Airline Codes. Qualifications Required: - Minimum 2 y...

Posted 1 month ago

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