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CUSTOMER SERVICE IMPORTS Perfect Personnel

3.0 - 7.0 years

5 - 7 Lacs

thane, maharashtra, india

On-site

Customer Service Import ? Handling shipments Air / Sea (LCL, FCL, AIR) ? Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis. ? Preparing CAN copies and sending Cnee with arrival Details ? Resolving the issues & query of customers regarding daily routing orders. ? Execute order request calls / email ? Email suppliers, carrier & customers with shipping updates ? Track shipments and confirm receipt & arrivals of shipments. ? Ensure customer experience by addressing customer concerns and resolving issues ? Responsible for answering and routing phone calls, handling enquires ? Preparing Daily status report, updating DSR on daily basis...

Posted 1 month ago

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