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0.0 - 4.0 years
0 - 0 Lacs
ahmedabad, gujarat
On-site
As a Chat Support role at TTEC, you will be part of a multinational company known for its global customer experience technology and services. Your responsibilities will include providing customer support, engaging in digital customer interactions, utilizing AI-powered solutions, and offering business process outsourcing services. To excel in this role, you should possess strong written communication skills with a keen focus on grammar and structured responses. As part of the selection process, candidates will undergo a written chat-based assessment to determine their suitability for the position. Whether you are a fresher or an experienced professional, this opportunity at TTEC offers a competitive salary ranging from 3.36 LPA (28K/month) to 4.56 LPA (38K/month). The interview process will be conducted virtually, providing a convenient and efficient way for candidates to showcase their qualifications and skills. Join TTEC today and become part of a dynamic team dedicated to delivering exceptional customer experiences through innovative technology and services.,
Posted 4 days ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
As a leading provider of AI-powered solutions to clean dirty data and unlock its hidden potential for healthcare transformation, HiLabs is committed to revolutionizing the healthcare industry through innovation, collaboration, and a relentless focus on improving patient outcomes. Join a multidisciplinary team of industry leaders, healthcare domain experts, AI/ML, and data science professionals from prestigious institutions worldwide, including Harvard, Yale, Carnegie Mellon, Duke, Georgia Tech, IIM, and IIT. Be part of a team that leverages advanced AI, ML, and big data technologies to develop cutting-edge healthcare technology platforms and deliver innovative business solutions. Position: Delivery Head Location: Bangalore or Pune, India Experience: 15+ years in software/product delivery leadership Job Summary: We are looking for an experienced and dynamic Delivery Head to oversee the end-to-end delivery of multiple enterprise software and data products for US-based clients. Based in Bangalore or Pune, you will lead cross-functional teams in software development, data engineering, and data science to ensure timely, high-quality, and scalable releases. This leadership role demands strong technical expertise, strategic planning, and exceptional stakeholder management to drive innovation and operational excellence in a fast-paced environment. Responsibilities: - Own the complete delivery lifecycle of 4-5 major product releases annually, aligning with client expectations, timelines, and quality standards. - Lead, mentor, and inspire a diverse team of 50+ engineers, data scientists, and QA professionals to cultivate a high-performance culture. - Collaborate with US-based clients, product managers, and architects to translate business requirements into actionable technical plans. - Drive Agile/Scrum best practices and DevOps principles for efficient and predictable delivery cycles. - Manage budgets, resource allocation, and proactively mitigate risks to avoid delays and cost overruns. - Ensure all deliverables comply with scalability, security, and regulatory requirements, such as HIPAA and GDPR. - Act as the primary escalation point for critical delivery issues, resolving conflicts and dependencies promptly. - Define and implement KPIs to monitor delivery performance and enhance processes continuously. Desired Profile: - 15+ years of experience in software/product delivery leadership, including 5 years in a senior role like Delivery Head or Program Director. - Strong technical background with hands-on experience in full stack development using React.js and Java (Spring Boot). - Expertise in data engineering (ETL, data pipelines, data warehousing) and data science (machine learning, AI models, analytics). - Proven track record of delivering enterprise-grade SaaS and data solutions for US clients. - Thorough understanding of Agile methodologies, DevOps practices, CI/CD pipelines, and cloud platforms (AWS, Azure, or GCP). - Excellent stakeholder management skills bridging gaps between technical teams and business leadership. - Strong analytical, problem-solving, and decision-making abilities. Preferred Qualifications: - Experience in the healthcare domain or with healthcare-related compliance standards. - Familiarity with regulatory compliance frameworks like HIPAA and GDPR. - Exposure to managing large, distributed teams and cross-geographical collaboration. - Advanced certifications in Agile, Scrum, or project/program management (e.g., PMP, SAFe) are advantageous. If you are a visionary leader ready to drive impactful product deliveries and lead high-performing teams, we encourage you to apply and join our innovative journey at HiLabs. Why Join HiLabs - Work on MCheck, our AI-powered platform that has analyzed over 15 billion records, impacting 1 in 3 insured Americans. - Shape the future of healthcare technology with explainable AI and data-driven design. - Competitive salary, performance-based accelerators, 401(k) matching, medical coverage, and more. - Access mentorship, training, conferences, and certifications for professional growth. - Enjoy a supportive, inclusive culture with flexible PTO and collaboration with diverse global teams. HiLabs is an Equal Opportunity Employer, committed to diversity and excellence. Apply now by sending your resume and portfolio to careers@hilabs.com and be part of our impactful journey. Thank you for considering HiLabs. We look forward to the impact you will make!,
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
The Service excellence team, a part of the Common Shared Services organization, supports multiple functions such as Finance, SCM, HR Operations, and Trade Transport and Logistics. As an AI Innovation Engineer in the Business Process Automation team, you will play a crucial role in enabling CSS functions to enhance their services with improved efficiency and effectiveness. Your primary responsibilities will include designing AI-powered solutions for handling complex, repetitive, or decision-driven tasks. This involves creating and optimizing generative models like GANs and VAEs for various applications such as content creation and data augmentation. Additionally, you will work on developing AI solutions that integrate multiple data modalities like text, image, and audio to build intelligent systems. Moreover, you will be responsible for implementing POCs using MaaS platforms and AI Agents to demonstrate their value, as well as configuring, training, and deploying AI Agents to automate cognitive tasks. Furthermore, you will leverage MaaS platforms to deploy and fine-tune AI models for Shared Services automation, build APIs and pipelines for integrating AI capabilities into existing tools and workflows, and collaborate closely with cross-functional teams to test and roll out AI-driven systems. Your role will also involve translating technical concepts into actionable insights for various audiences, analyzing Shared Services workflows for automation opportunities, and staying updated on AI trends and advancements. To qualify for this role, you should hold a Bachelors or Masters degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field, along with 5-7 years of experience in AI and machine learning. Proficiency in Python and familiarity with AI frameworks like TensorFlow, PyTorch, or Keras are essential. Strong analytical and problem-solving skills, as well as effective communication and teamwork abilities, are required. Experience in collaborative, cross-functional environments and familiarity with project management tools and agile methodologies would be advantageous. Additionally, proficiency in spoken and written English is a must. Qualified individuals with disabilities requiring accessibility assistance during the job application process can request reasonable accommodations by completing a general inquiry form on the Hitachi Energy website. Please include your contact information and specific details about the accommodation needed to support you during the application process.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You are a detail-oriented and versatile Technical Content Writer with over 2 years of experience in the Information Technology / Software Services industry. Your role involves crafting compelling, accurate, and well-structured content that simplifies complex technical concepts for various audiences. Collaboration with product, development, marketing, and pre-sales teams is essential to ensure alignment with business objectives and user needs. Your responsibilities include researching and developing clear and concise content such as tech blogs, case studies, whitepapers, website content, and marketing collaterals. Collaborating with cross-functional teams to gather inputs and align content with business goals. Translating technical concepts into user-friendly language suitable for both technical and non-technical audiences. Ensuring all content adheres to brand guidelines, style, and SEO optimization. Regularly reviewing and updating existing content to maintain relevance with evolving products and services. Managing content calendars and delivering high-quality outputs within set timelines. To excel in this role, you must have a Bachelors or Masters degree in English, Journalism, Communications, Computer Science, or related fields. A minimum of 2 years of hands-on experience in technical content writing within the IT/software domain is mandatory. Demonstrated ability to write blogs, technical documentation, case studies, and whitepapers. Proficiency in written and spoken English is a must. Strong research, conceptualization, and organizational skills with attention to detail are crucial. Basic understanding of SEO best practices and familiarity with CMS like WordPress is preferred. As an equal opportunity employer, diversity and inclusion are valued. Applicants from all backgrounds are welcome. Handling sensitive business information requires strict adherence to internal security policies and maintaining confidentiality when dealing with proprietary data.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
The Lead Product Manager - Conversational AI at IDFC First Bank plays a crucial role in developing and expanding AI-powered solutions to elevate customer experience, streamline processes, and drive decision-making efficiency within the realm of banking products. Working closely with a diverse team including data scientists, AI engineers, digital banking specialists, and compliance professionals, you will lead the charge in crafting AI-driven tools such as personalized services, conversational banking interfaces, and risk assessment mechanisms. Your responsibilities will include shaping the roadmap for Conversational AI in the digital banking sphere, with a focus on enhancing customer interaction, fortifying fraud prevention measures, and optimizing operational workflows. By collaborating with AI/ML experts, data analysts, and business units, you will oversee the implementation of AI-based innovations like chatbots, predictive analytics, and intelligent financial advisors. Furthermore, you will spearhead the development of AI-infused credit risk evaluation models to bolster loan underwriting processes, while also liaising with regulatory and compliance teams to ensure that these models adhere to banking standards and ethical AI guidelines. Defining key performance indicators (KPIs) for assessing AI adoption rates, accuracy levels, and customer-centric impacts will be a crucial aspect of your role, alongside managing multifaceted teams to seamlessly transition AI features from testing phases to full-fledged production environments. Staying abreast of the latest trends in AI within the fintech and banking sectors, you will leverage industry best practices to drive scalable AI deployment strategies that align with organizational goals and industry benchmarks. Education Qualifications: - Bachelor's degree in any relevant field - Post-graduation in any discipline Experience: - 7 to 10 years of relevant experience in the field,
Posted 1 month ago
15.0 - 19.0 years
0 Lacs
noida, uttar pradesh
On-site
As the Practice Leader for Travel Tech & OTA at AIonOS, you will be responsible for leading and shaping our business in the strategic domain of AI-driven travel technology. Your role will involve defining and evolving the vision, strategy, and roadmap for the Travel Tech & OTA practice, aligned with our company's AI-first approach. You will be instrumental in conceptualizing and enhancing AI-powered solutions, platforms, and accelerators tailored for the travel and OTA ecosystem. Collaboration with cross-functional teams such as data science, engineering, and product development will be crucial as you lead the development of innovative AI/GenAI solutions to bring to market. You will also play a key role in driving revenue growth by identifying opportunities, shaping deals, and supporting proactive pursuits in partnership with the Sales team. Establishing thought leadership and brand recognition in the AI for Travel and OTAs space will be a significant aspect of your role. You will represent the company at global travel and technology events, industry panels, and innovation summits. Creating impactful content such as white papers, blogs, webinars, and success stories will be part of your responsibilities to shape industry discourse and engage with customers. Additionally, you will serve as an executive advisor to CXOs in the travel industry, leading discussions on digital transformation, operational intelligence, and customer experience. Collaborating internally with delivery teams, HR, Learning, Marketing, and Innovation functions will be essential to ensure world-class execution, talent development, and market visibility for the practice. To be successful in this role, you should have at least 15 years of experience in the Travel Tech and OTA space with a strong background in consulting or solution leadership. Demonstrated expertise in driving AI/ML/GenAI-powered solutions within the travel industry is required. Excellent executive communication skills, prior experience in building or scaling travel practices, and a deep network within the travel ecosystem are preferred attributes. If you are a strategic thinker with an entrepreneurial mindset, execution excellence, and a passion for driving innovation in the travel technology sector, we invite you to join us in leading the transformation of businesses into AI-native enterprises at AIonOS.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As an AI Innovation Engineer within the Business Process Automation team at Hitachi Energy, you will play a crucial role in designing and implementing AI-powered solutions to enhance the efficiency and effectiveness of various functions within the Common Shared Services organization. By joining our dynamic team, you will have the opportunity to work on projects that have a real impact on our communities and society. Your responsibilities will include designing AI-powered solutions, integrating AI Agents for handling complex tasks, creating and optimizing generative models such as GANs and VAEs, and developing multimodal AI solutions that combine different data modalities. You will also be involved in implementing POCs using MaaS platforms and AI Agents, configuring and deploying AI models, building APIs, and collaborating with cross-functional teams to test and roll out AI-driven systems. To qualify for this role, you should have a Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field, along with a minimum of 7-10 years of experience in AI and machine learning. Proficiency in programming languages like Python and experience with AI frameworks such as TensorFlow, PyTorch, and Keras are essential. Strong analytical, problem-solving, and communication skills are also required to effectively translate technical concepts and work closely with stakeholders. If you are passionate about leveraging AI technology to drive innovation and automation in Shared Services workflows, and stay updated on the latest trends in AI, then this role is perfect for you. Join our global team at Hitachi Energy and be part of a diverse and collaborative environment where your contributions will make a difference.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As an AI Innovation Engineer within the Business Process Automation team at Hitachi Energy, your role will involve designing AI-powered solutions to handle complex, repetitive, or decision-driven tasks. You will be responsible for creating and optimizing generative models such as GANs and VAEs for various applications like content creation and data augmentation. Additionally, you will work on developing AI solutions that integrate multiple data modalities to create cohesive and intelligent systems. Your responsibilities will also include developing and implementing POCs using MaaS platforms like Azure OpenAI and Google Vertex AI, configuring, training, and deploying AI Agents, and building APIs and pipelines to integrate AI capabilities into existing tools and workflows. You will collaborate closely with cross-functional teams to gather requirements, test solutions, and roll out AI-driven systems while translating technical concepts into actionable insights for both technical and non-technical audiences. To be successful in this role, you are required to have a Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field along with a minimum of 7 - 10 years of experience in AI and machine learning, with a strong focus on generative models, Agentic AI, and multimodal AI. Proficiency in programming languages such as Python and experience with AI frameworks like TensorFlow, PyTorch, and Keras is essential. Strong analytical and problem-solving skills, excellent communication and teamwork skills, and experience with project management methodologies and tools are also necessary for this position. It is crucial to stay updated on the latest trends in AI, including advancements in MaaS platforms, Large Language Models (LLMs), and natural language interfaces, to effectively contribute to the Shared Services automation initiatives at Hitachi Energy. Join us in advancing a sustainable energy future and be a part of a global team where Diversity + Collaboration = Great Innovation.,
Posted 1 month ago
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