OSS Operations Director Rakuten Symphony

15.0 - 19.0 years

0 Lacs

indore, madhya pradesh

On-site

As a dynamic and experienced professional, you have the opportunity to lead the OSS Operations team at Rakuten Symphony. Your role will involve leveraging your deep operations experience in IT Service Management (ITSM) and IT Operations Management (ITOM) to drive process improvements, automation of support activities, and project management. You will play a crucial part in ensuring operational excellence, reliability, and automation across the OSS platforms supporting next-generation telecom networks. Your responsibilities will include leading and managing the end-to-end OSS operations and customer support team, focusing on high availability, performance, and SLA adherence. You will drive ef...

Posted 1 week ago

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