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Associate Vice President - WFM/MIS & Automation GeBBS Healthcare Solutions

15.0 - 19.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an Associate Vice President (WFM, MIS & Automation) in the Business Excellence department at our Airoli, Navi office, you will be responsible for architecting and driving resource planning, advanced analytics, reporting, and automation excellence across our BPO operations. Your role will involve the following key responsibilities: - **Workforce Management & Planning** - Design scalable structures and frameworks for resource planning, capacity management, and MIS processes. - Lead and manage the complete Resource Planning function, including forecasting, scheduling, and staffing optimization. - Develop strategic WFM and capacity planning models to respond rapidly to changing business needs...

Posted 3 weeks ago

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