CXM - Personalization Lead Director Tredence Inc.

7.0 - 12.0 years

0 Lacs

karnataka

On-site

As the CXM - Personalization Lead, your role involves defining and executing the strategic vision for omnichannel, real-time personalization across the banking customer lifecycle. Your deep expertise in the BFSI domain, advanced customer analytics, data-driven experience design, and proven track record of driving significant commercial value through personalization at scale will be crucial. You will lead and govern personalization efforts across product, marketing, and service channels, acting as the primary thought leader and executive partner. Key Responsibilities: - Define and champion the long-term personalization strategy and roadmap across all customer touchpoints to maximize Customer ...

Posted 1 week ago

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Senior AI Strategy Lead triSys

5.0 - 9.0 years

0 Lacs

kochi, all india

On-site

As a Senior AI Strategy Lead in Kochi, Kerala with over 10 years of experience, you will play a crucial role in driving the AI-led transformation of the organization. Your primary responsibility will be to leverage artificial intelligence and machine learning to optimize credit assessment, risk management, customer/staff engagement, and operational efficiency. **Key Responsibilities:** - **AI Strategy & Roadmap Development** - Define and execute the AI strategy aligned with business goals and regulatory requirements. - Identify AI/ML-driven opportunities across credit underwriting, fraud detection, customer engagement, and collections. - Collaborate with leadership to integrate AI into the c...

Posted 1 month ago

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Senior AI Strategy Lead triSys

5.0 - 9.0 years

0 Lacs

kochi, kerala

On-site

The Senior AI Strategy Lead position based in Kochi, Kerala requires a professional with over 10 years of experience to spearhead the AI-led transformation within the organization. The role entails utilizing artificial intelligence and machine learning to enhance credit assessment, risk management, customer/staff engagement, and operational efficiency. As the Senior AI Strategy Lead, you will be responsible for defining the AI roadmap, implementing key AI-driven solutions, and promoting a culture of data-driven decision-making throughout the organization. Your key responsibilities will include developing and executing the AI strategy in alignment with business objectives and regulatory stand...

Posted 3 months ago

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