Job Description: The purpose of this role is to work independently with customers to understand the customer business model, needs, and requirements and translate them into software requirements and User stories. The requirements will become a baseline for all the stakeholders (Product owner, Scrum team, and product sponsor). Should help in solutioning, providing functional support & clarifications to QA and technical teams throughout the project life cycle, assisting the Business teams during User Acceptance Testing and being involved in post-production support & verifications. Responsibilities: Understand Business needs and elicit and document requirements Review with stakeholders and achieve agreement on requirements Achieve consensus on business needs, usability, performance, and feasibility. Follow standard documentation processes, focusing on the objectives of the customer, development and QA. Develop artifacts through case studies, white papers and lessons learnt. Feasibility analysis on prospective business Support project planning and status reporting. Sharing of knowledge and learning amongst peers. DOMAIN/ FUNCTIONAL SKILLS Analytical skills, problem-solving skills Domain knowledge of e-commerce, BFSI, Health care, L&D, AI/ML Excellent document writing skills like User stories, Functional Specification document Stakeholder management, communication skills, learning-oriented, consensus building Expertise in using BA tools - MS Excel, tool to create wireframes (ex: Balsamiq), Process flowcharts and process maps . Show more Show less