Manager Technical Writing n Human Resources & Management Systems [ nHRMS ]

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Knowledge Manager in the Solution Delivery department, your role will involve creating and managing the product knowledge base, FAQs, and AI-driven support content. Your contributions will directly impact the success of the AI agentic L1 support systems, aiming for up to 60% case resolution through automation and self-service. To excel in this position, you will need a combination of structured communication skills and a strategic knowledge leadership mindset. Key Responsibilities: - Create, structure, and maintain product documentation, FAQs, and process guides in a clear, concise, and user-friendly manner for the knowledge base & documentation. - Translate complex technical concepts i...

Posted 1 month ago

AI Match Score

Apply

Product Manager Workplace, Modern Workplace Practice Black Box

10.0 - 14.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS modernization, agentless service desk automation, SmartOps, and IT performance analytics. You will collaborate with customers, sales, delivery, and innovation teams to define IT-focused workplace solutions that ensure organizations are always connected, secure, and able to evolve rapidly. This role blends portfolio leadership, soluti...

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.