1.0 - 5.0 years

10 - 13 Lacs

Noida

Work from Office

About The Role We are seeking an experienced Customer Success Director to lead the end-to-end customer engagement processparticularly during deployment and post-deployment of Ripiks products You will serve as the primary point of contact for assigned customers, ensuring a seamless transition from implementation to sustained value realization. Roles & Responsibilities Drive deployment & post-deployment activities of Ripiks products, ensuring timely delivery and smooth adoption. Liase between Ripik's internal product team & customers. Be the face of Ripik for assigned customers. Serve as a senior escalation point for complex technical issues, working cross-functionally to drive resolution. Dri...

Posted 5 months ago

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Associate Director - Customer Success Ripik.AI

3.0 - 5.0 years

25 - 30 Lacs

Noida

Work from Office

About the role: We are seeking an experienced Customer Success Director to lead the end-to-end customer engagement process-particularly during deployment and post-deployment of Ripik's products. You will serve as the primary point of contact for assigned customers, ensuring a seamless transition from implementation to sustained value realization. Roles & Responsibilities: - Drive deployment & post-deployment activities of Ripik's products, ensuring timely delivery and smooth adoption. - Liase between Ripik's internal product team & customers. - Be the face of Ripik for assigned customers. - Serve as a senior escalation point for complex technical issues, working cross-functionally to drive r...

Posted 5 months ago

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Director - Customer Success Ripik.AI

3 - 8 years

40 - 50 Lacs

Noida

Work from Office

About the role: We are seeking an experienced Customer Success Director to lead the end-to-end customer engagement process- particularly during deployment and post-deployment of Ripiks products. You will serve as the primary point of contact for assigned customers, ensuring a seamless transition from implementation to sustained value realization. Roles & Responsibilities: Drive deployment & post-deployment activities of Ripiks products, ensuring timely delivery and smooth adoption. Liase between Ripik's internal product team & customers. Be the face of Ripik for assigned customers. Serve as a senior escalation point for complex technical issues, working cross-functionally to drive resolution...

Posted 5 months ago

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