Customer Service Associate Manager Accenture

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Customer Service Associate Manager with Accenture, you will be part of our Customer Support vertical, focusing on managing and resolving customer queries, handling escalations, and resolving complaints to ensure customer satisfaction. Your responsibilities will include closing faults and complaints within SLAs while maintaining effective communication and knowledge of Customer Support metrics. We are looking for a proactive candidate with excellent communication skills, both written and oral. Market knowledge of the US Wireless and Telecom domain, along with domain expertise in the International Voice process, will be advantageous. Analytical skills, attention to detail, and the ability...

Posted 1 month ago

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Customer Service Associate Manager Accenture in India

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Customer Service Associate Manager at Accenture, you will play a crucial role in managing and resolving customer queries, handling escalations, and addressing complaints to ensure customer satisfaction. Your responsibilities will include closing faults and complaints within SLAs and leveraging your communication skills to provide the best possible resolutions. We are seeking a proactive and inquisitive candidate with exceptional communication skills, both written and oral. Knowledge of the US Wireless and Telecom domain, particularly in the International Voice process, would be advantageous. Analytical skills, attention to detail, and the ability to influence and empathize with customer...

Posted 1 month ago

Apply

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