5 Ai Observability Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimization of performance, measuring pre/post feature impact, sizing the ROI of opportunities, prioritization of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing. We are looking for a hands-on Staff, Advanced Analytics who has demonstrated success in building an analytics team with functional expertise in building analytical solutions. Be a trusted partner to product teams and business leaders, across marketplace teams through providing insights, recommendations, and enabling data driven decisions. This role will sit under the Advanced Analytics family and support Product and Business leaders within our CS organization. As a Staff, Advanced Analytics, you will act as a data thought partner to product and business leaders across marketplace teams by providing insights, recommendations, and enabling data-informed decisions. Your responsibilities will include driving day-to-day product analytics, developing analytical solutions, and gaining a deep understanding of how guests and hosts interact with our CS products to enhance the customer experience. Your typical day will involve owning the product analytics roadmap, prioritizing and delivering solutions in the Contact Center Product space. You will lead end-to-end measurement for AI systems, collaborate with engineering on defining scale logging, and evaluate A/B and causal tests to quantify the impact of AI features and optimizations. Additionally, you will translate insights into strategic recommendations for senior leaders, shape product priorities through data, and mentor the team in AI analytics and experiment best practices. To be successful in this role, you should have 12+ years of industry experience and a degree (Masters or PhD is a plus) in a quantitative field. Expert communication and collaboration skills are essential, along with proficiency in Python, SQL, A/B testing platforms, and best practices. You should also have strong expertise in statistical analysis, machine learning techniques, and familiarity with AI systems and observability best practices. Airbnb is committed to diversity and inclusion, encouraging individuals from all backgrounds to apply. We believe that diverse perspectives drive innovation and creativity, enabling us to develop the best products and solutions.,

You are a skilled AI Engineer with 3 to 6 years of experience in LLM integration, platform observability, performance optimization, and API development. Your primary responsibility will involve enhancing critical platform features, including LLM API integrations, observability pipelines, structured search algorithms, and performance scaling for the AI platform and related components. You must have a minimum of 3 to 6 years of experience in AI/ML engineering or platform development. Previous exposure to AI observability or model evaluation pipelines will be beneficial. Your knowledge should include Agentic AI frameworks, multi-step reasoning systems, and programming languages like Python (mandatory) and Node.js/Java (desirable). Your expertise in AI/ML Integration is crucial, with hands-on experience in LLM APIs such as OpenAI and Vertex AI. Understanding observability and logging practices with tools like Splunk, OpenTelemetry (OTel), and Arize AI is necessary. Proficiency in Testing & CI/CD using tools like Postman, PyTest, and Docker Compose is expected. Exposure to structured search techniques using technologies like Neo4j, LightRAG, and Graph DBs is advantageous. You should be familiar with memory profiling, performance optimization, and scaling techniques. Strong knowledge of Cloud Platforms such as GCP (Vertex AI), Azure, or AWS is preferred. Experience with collaboration tools like GitHub, Jira, and Confluence will be an added advantage. If you meet these requirements and are passionate about AI engineering, this role offers a challenging opportunity to work on cutting-edge AI technologies.,

We are hiring for world-class payments network with human-centric customer service, trusted by 15,000+ partners across 235 territories through our flagship brands. With a diverse team of 800+ professionals across 10 global offices , we are reshaping the international property market by connecting buyers, sellers, legal firms, banks, and real estate agents through innovative payments and embedded software solutions . Our mission is clear: to make buying property abroad faster, simpler, and safer. About the Role We are looking for a dynamic and experienced Senior Engineering Manager with a strong architectural mindset to lead and evolve our Platform & DevOps function . This hybrid technical-leadership role demands both strategic vision and hands-on depth to build scalable, cost-efficient, AI-enabled, and reliable infrastructure and development workflows. You will lead cross-functional initiatives across cloud architecture, CI/CD automation, DevSecOps and FinOps, while mentoring engineers and influencing architectural decisions across the organization. Key Responsibilities Strategic & Architecture Leadership Architect and oversee multi-cloud and hybrid infrastructure strategies. Provide architectural guidance on scalable infrastructure, deployment patterns , and resilient system design. Identify and drive opportunities to embed AI and automation into platform capabilities for operational efficiency and developer enablement. Partner with product, engineering, and operations teams to align on technical direction and platform strategy. ? Cloud Architecture, Optimization & FinOps Lead modernization initiatives with cloud-native, containerized, and serverless architecture design. Embed automation across infrastructure provisioning, deployment, and operations. Drive cloud cost optimization through automation, governance, and resource efficiency. Champion FinOps practices, partnering with Finance to ensure usage aligns with cost accountability. DevSecOps & Security Automation Integrate security practices into the CI/CD pipeline, enabling shift-left security. Drive adoption of secure defaults , vulnerability scanning, and compliance automation across cloud and app infrastructure. Partner with InfoSec and engineering teams to ensure governance, auditability, and policy enforcement across environments. Promote a security-first culture in developer workflows without compromising delivery speed. CI/CD Automation & Developer Productivity Design and evolve secure, scalable CI/CD pipelines to streamline code delivery. Promote deployment patterns like blue/green, canary, and automated rollbacks. Improve developer experience through build tooling, workflow automation , and policy-based governance. People & Technical Leadership Act as a technical mentor and trusted advisor, guiding engineers on cloud and platform decisions. Foster a culture of ownership, technical excellence, and continuous improvement. Enable team autonomy by building reusable frameworks, automation templates, and governance standards. Qualifications 12+ years in DevOps, Security, infrastructure, or platform engineering roles. 5+ years in engineering leadership or architectural roles. Proven experience with AWS (preferred), GCP or Azure, and Infrastructure-as-Code (e.g., Terraform, Pulumi). Strong expertise in cloud-native design, automation, and platform scalability. Working knowledge or practical exposure to AI-powered DevOps tools, AI observability, or intelligent automation Proficiency in CI/CD tools (GitLab, GitHub Actions, Jenkins, ArgoCD) and observability stacks (OTEL, Prometheus, Grafana, ELK). Excellent leadership, communication, administration and cross-functional collaboration skills . Preferred Qualifications Experience with FinOps frameworks and large-scale cloud spend optimization. Background in hybrid or multi-cloud architecture design and governance. A balance of deep technical expertise and people management experience. CKA, AWS Cloud certifications. Show more Show less

Riverbed, the leader in AI observability, helps organizations optimize their users" experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with their thousands of market-leading customers globally including 95% of the FORTUNE 100 they are empowering next-generation digital experiences. Riverbed is looking for a Support Operations Analyst, a role/function critical to ensuring efficient scaling, delivering exceptional customer experiences, and meeting global performance goals. This role will collaborate with the Core IT Operations and provide the support leadership team with real-time analytics. You will be responsible for complete support team analysis, capacity planning, scheduling, and real-time SLA adherence. You will own the strategic support analysis rhythms that keep the support business on track, including reports/dashboards, headcount alignment, and cross-functional transformation initiatives. **What You Will Do** - Build and maintain dashboards and data infrastructure for driving insights and decision-making. - Analyze Global Support Business Operations, including Core Ops, Data & BI, and Workforce Management. - Own operating rhythms, including KPI analysis/reviews. - Ensure operational excellence through performance tracking, customer experience improvements, and efficiency initiatives. - Work with IT to ensure that Support Systems, Tools, Reports, and Dashboards are current. - Own and operate the call center tool/app. - Lead strategic initiatives that enhance customer experience, improve productivity, reduce costs, and drive business transformation. **What Makes You An Ideal Candidate** - 4+ years of experience in business operations, strategy, and analytics within post-Sales organizations, including Support, Customer Experience, or Success. - 5+ years of experience in business operations and analytics. - Experience with data and analytics to generate actionable insights and support strategic decision-making. - Deep understanding of workforce planning, including forecasting and capacity modeling. - Strong communication skills and ability to drive cross-functional alignment. - Familiarity with Support tech stacks such as CRM, ticketing, Salesforce, and platforms. - Hands-on experience with BI tools like PowerBI and Tableau. **What We Offer** Riverbed provides employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives. In addition, global employee wellness programs are crafted to support the physical, emotional, and financial well-being of employees. Benefits & Perks vary by Country. **About Riverbed** With a 20-year history of innovation, Riverbed is agile, yet proven, and is disrupting the market with differentiated solutions that enable customers to deliver secure, seamless digital experiences and accelerate enterprise performance. Riverbed is a customer-first company with a shared commitment to creating a global impact. The company values excellence, trust, and respect among its employees. Transparency and open communication are encouraged throughout the company, fostering an inclusive, fair, and enjoyable workplace globally. Riverbed is committed to its people, partners, and customers, supporting the communities where they work and live. It's the Power of WE that binds the company together. Check Us Out On: - www.riverbed.com - @LifeAtRiverbed,

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Vice President - Product and Accelerator Leader - Global System Integrator-Agentic AI! In this role, you%27ll be part of Genpact%27s transformation under GenpactNext , as we lead the shift to Agentic AI Solutions&mdashdomain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. Company Overview: We are a leading global system integrator at the forefront of digital transformation solutions, partnering with industry leaders to create innovative and impactful solutions for our clients. With deep expertise in various industries and processes, we are committed to leveraging cutting-edge technologies and platforms to drive success for our clients. Position Overview: We are seeking a dynamic and experienced individual to join our team as a Product and Accelerator Leader. In this role, you will be responsible for driving the ideation, development, and launch of products and accelerators that capitalize on our industry and process expertise . These solutions will be built on top of partner platforms such as AWS and Salesforce, delivering value-added offerings that empower our clients to achieve their strategic digital transformation objectives efficiently and effectively. Key Responsibilities: Establish and Operate the Software Product Engineering COE: Collaborate with stakeholders to define and establish the COE%27s scope, including its goals, objectives , and roadmap ensuring alignment with organizational goals and client requirements. Design and implement the necessary processes, methodologies, and frameworks to ensure efficient and effective delivery of software product engineering services. Solution and lead product engineering using latest and emerging technology stacks, Cloud Native architecture, DevSecOps , and Agile Delivery. Drive the design and delivery of AI-native, cloud-scale platforms using modular architectures, LLM orchestration frameworks, and modern cloud-native stacks (e.g., microservices, serverless, containerization, vector databases). Be the face of the company to represent our Product Engineering Services leadership in front of external executive stakeholders including partners, prospective clients, existing clients, vendors etc. Work closely with business units/verticals to evangelize scalable solutions & strengthen the value proposition. Identify opportunities for business growth and expansion, working closely with the pre-sales and account teams to develop strategies and proposals. Drive Client Engagement Delivery Strategy & Approach: Collaborate with clients to understand their software product engineering needs, challenges, and goals. Develop and maintain strong relationships, acting as a trusted advisor and strategic partner. Provide expert guidance and recommendations to clients and our engineering teams, on best practices, innovations, and emerging trends in software product engineering. Advise clients in the adoption of AI-native solutions by co-defining use cases, LLM integration strategies, and success metrics that align with both business value and responsible AI practices. Work closely with various internal stakeholders including senior leadership, Account Delivery Leaders, Client Partners, and Operations Teams, to foster a client-centric culture and cohesive teaming environment . Oversee the planning, execution, and delivery of software product engineering projects, ensuring adherence to quality standards, timelines, and budgetary constraints. Drive the execution of product development plans, ensuring timely and high-quality delivery. Collaborate with cross-functional teams, including product management, design, and QA, to ensure seamless integration and alignment. Monitor and evaluate product performance, identifying areas for improvement and implementing corrective actions. Collect and analyze feedback from customers, stakeholders and team members to shape account specific delivery solutions and team organization. Build, Mentor, and Lead High-Performing Product Engineering Delivery Teams: Build and lead high-performing delivery teams, including software engineers, architects, SDET testers, and other relevant roles. Recruit, mentor, and develop top talent, fostering a culture of continuous learning and professional growth, and a mindset focused on innovation, ownership, and consistently exceeding delivery expectations. Set clear goals and objectives for the team, ensuring alignment with organizational objectives . Establish, communicate, monitor, and measure KPIs and metrics that help measure quality of overall engineering services delivered, and engineering team productivity Monitor and evaluate team performance, identifying areas for improvement and implementing corrective measures as necessary. Drive Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices in software services product engineering. Drive a culture of continuous improvement, fostering innovation and operational excellence. Implement and optimize processes, tools, and methodologies to enhance productivity and efficiency. If you are a visionary leader with a passion for driving innovation and delivering exceptional software product engineering services, we invite you to apply for this exciting opportunity. Join our team and make a significant impact on our organization%27s growth and success. Qualifications we seek in you! Minimum Qualifications Bachelor%27s or Master%27s degree in Computer Science , Software Engineering, or a related field. Proven experience in software product engineering, with a focus on designing and delivering high-quality software solutions. Proven ability to lead enterprise-grade AI/ML product teams, with expertise in cloud-native architectures, modern APIs, and applied GenAI technologies like LLM orchestration, retrieval-augmented generation (RAG), and AI observability. Well versed in Continuous Integration%5CContinuous Delivery practices. Strong business acumen and a customer-centric mindset. Strong leadership skills, with the ability to inspire and motivate diverse multi-national teams. Ability to lead in a complex, matrix environment with geographically distributed resources. Ability to work with others in a constructive and collaborative manner & influence resources outside of the immediate span of control. Excellent communication and interpersonal skills, with the ability to effectively engage, influence, and collaborate with clients, stakeholders, and team members at all levels of the organization. Excellent skills in analysis, critical thinking and planning, oral and written communication, consensus building, facilitation, negotiation and the ability to readily learn new business domains. In-depth knowledge of software development methodologies, tools, and technologies. Familiarity with industry best practices, emerging trends, and innovations in software product engineering. Strong analytical and problem-solving abilities, with a keen attention to detail. Proven track record of successfully managing and delivering complex multi-stakeholder software product engineering projects on time and within budget. Demonstrated ability to work in a matrixed organization and collaborate with practice, sales, delivery and various organizational lines of business and functions to drive success for her / his team to achieve business goals Ability to adapt to a fast-paced and dynamic work environment. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.