Deputy Vice President - Portfolio Manager (Collections) SBI Card

10.0 - 15.0 years

0 Lacs

gurugram, haryana, india

On-site

SBI Card is scouting for AVP/DVP - Portfolio Manager (Collections) for Gurgaon location. Experience Required: This person shall manage calling of CD 1 bucket pan India with centers in Delhi NCR, Bangalore & Chennai , roughly 600 people at vendor roles and 3-4 FTEs, currently we have 2 FTEs ( VMs ) aligned to the role Young, Vibrant leader with an experience of 10-15 years, strong oral & written communication skills Proven experience in Dialer Management clear understanding of dialers & its usage is a must Demonstrated ability to lead & manage large, scaled teams in call-center environment, preferably outbound collections Strong grasp of call center KPIs & performance management Familiarity w...

Posted 3 days ago

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