5.0 - 8.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Title: Manager Demand Planning (ENAT) Location: Bangalore/Hybrid About The Role We are seeking a highly driven Manager Demand Planning to lead demand generation and strategic growth for our 170+ ENAT restaurant partners . This role combines data-driven planning, field engagement, and proactive execution to make ENAT our fastest-growing channel. Key Responsibilities End-to-End Demand Planning: Own daily order projections for 170+ partners across multiple cities with unique targets. Strategic Growth Planning: Build Annual Operating Plans (AOPs) and city-level forecasts, incorporating market nuances, organic growth, and event-driven demand. Drive Inorganic Growth: Identify and execute city-...

Posted 3 weeks ago

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WFM - Team Leader / Assistant Manager Golden Opportunities Pvt Ltd

5.0 - 7.0 years

10 - 14 Lacs

chennai

Work from Office

Job Role & Responsibilities :5-9 Years experience in Develop and manage short- and long-term forecasts based on historical data and business trends. Create and maintain agent schedules to meet SLA and productivity targets. Monitor real-time performance and adjust staffing as needed. Collaborate with Operations, QA, and Training teams to align workforce strategies. Analyse shrinkage, occupancy, and adherence metrics to optimize efficiency. Generate WFM reports and dashboards for leadership review. Lead a team of WFM analysts and planners. Strong analytical and Excel/Google Sheets skills. Proficiency in WFM tools (e.g., NICE IEX, Verint, Genesys). Experience in multi-channel support environmen...

Posted 2 months ago

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