Ai Chatbots Jobs – Apply to Latest Ai Chatbots Job Vacancies

Transformation Consultant – Lean Six Sigma - RPA Winning Edge

8 - 12 years

15 - 20 Lacs

Kolkata, Mumbai, Malad

Work from Office

Seeking an experienced Transformation Consultant to identify and implement high-impact improvements across people, process, and technology. The role involves co-developing transformation roadmaps with clients, conducting process discoveries, supporting innovation initiatives, and leading automation projects using RPA, AI, and cognitive tools. Responsibilities: Conduct Process Discoveries & Customer Journey Mapping Drive transformation initiatives using automation and analytics Collaborate with cross-functional teams for solution execution Lead client discussions during pre-sales, reviews, orals, and due diligence Train teams to foster a problem-solving culture Evaluate and implement emerging technologies Preferred Qualifications: Green Belt certification is mandatory; Black Belt preferred Minimum 5 years of total experience, with at least 3 years in digital transformation Experience working with contact center/CX transformation projects Exposure to modern technologies like GenAI, Agentic AI, Knowledge Bots, Conversational AI, etc. Hands-on with process tools like Visio and proficiency in documenting process flows

Posted 1 month ago

Apply

AD -Contact Centre Transformation – Lean Six Sigma - AI Winning Edge

12 - 18 years

27 - 40 Lacs

Mumbai

Work from Office

Bachelors degree in computer science, engineering or relevant field and 10+ years of change management or transformation 5+ years of Program Management experience in a matrix environment Exposure to drive complex improvement / transformation projects across multiple accounts/domains. Transformation / Process Re-engineering (RPA, IVR, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma) Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc) Experience collaborating cross functionally within all organizational levels to build collaborative relationships. Strong internal client-facing skills with excellent communication, negotiation and conflict management skills Analytical acumen and the ability to streamline complex processes. Flexibility to work in shifts. Preferred Qualifications: Working knowledge of the Scaled Agile Framework Experience in the contact center or BPO industry Six Sigma Greenbelt or Blackbelt PMP certification preferred OCM (Organizational Change Management) certification preferred.

Posted 1 month ago

Apply

AD - Digital Transformation – Lean Six Sigma - RPA Winning Edge

12 - 18 years

27 - 40 Lacs

Mumbai

Work from Office

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.