Job
Description
At EG, you will develop software for customers to help them focus on their profession. Our industry-specific software, developed by industry peers and backed by EG, aims to provide stability, innovation, and security. We are dedicated to advancing industries by addressing challenges like resource use, efficiency, and sustainability. As part of a global workforce of 3000+ employees, including a team of 850+ in Mangaluru, India, we prioritize a people-first culture that promotes innovation, collaboration, and continuous learning. Join us in creating software that serves people and fosters a positive work environment. We are currently seeking AI Application Developers with over 5 years of experience to join our team in Mangaluru, India, and contribute to our growth journey. You will be part of an international team focused on developing and improving AI-driven support applications, including chatbots and automation agents. Your responsibilities will include designing, implementing, and optimizing AI-powered features to ensure seamless integration with the AWS LLMs-based AI assistance platform. Collaboration with the ServiceNow team will be essential for integrating our AI-based product with the ServiceNow tool. **Key Responsibilities:** - Designing, developing, and implementing AI-powered features and functionalities for support and service applications. - Integrating AI models, APIs, and services (such as AWS LLMs) into end-user solutions to ensure smooth operation. - Collaborating with Data Scientists and ML Ops engineers to deploy models effectively and efficiently. - Optimizing AI application performance, including response times and resource usage. - Writing clean, maintainable, and scalable code to support AI features and backend services. - Participating in testing, debugging, and troubleshooting AI components and applications. - Keeping up to date with emerging AI technologies, SDKs, and best practices to incorporate new capabilities into products. - Documenting development processes, architecture, and code for ongoing maintenance and knowledge sharing. **Qualifications Required:** - Proven experience in software development, with a focus on AI or Machine Learning applications. - Strong programming skills in Python, Java, or similar languages. - Experience with AI and NLP SDKs, APIs, and cloud services (preferably AWS). - Knowledge of integration practices for deploying AI models and APIs into scalable applications. - Familiarity with cloud-based deployment, microservices architecture, and RESTful APIs. - Good problem-solving skills and attention to detail. - Ability to work collaboratively in a multicultural, Agile environment. **Nice-to-have Skills:** - Experience working with large language models and NLP tools. - Background in chatbot or support automation solution development. - Knowledge of UI/UX design principles for AI-driven interfaces. - Fluent English (written and spoken). - Strong analytical and problem-solving skills. - Ability to work independently and collaboratively within a new team environment. - Experience working in international, multicultural teams. At EG, you can expect a professional and business-driven environment with exciting projects, talented and committed colleagues who believe in collaboration and active knowledge sharing, opportunities for personal and professional development, targeted training courses in our EG Academy, and best-in-industry employee benefits.,
